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4.0
#30 of 66 hotels in Tallahassee
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Experience downtown Tallahassee like never before at AC Hotel by Marriott Tallahassee Universities at the Capitol. Located in the vibrant entertainment district near top universities, Doak Campbell Stadium, and the Tallahassee Airport, our modern hotel offers stylish guest rooms with complimentary Wi-Fi, smart TVs, premium bedding, and picturesque views. Indulge in the sophisticated AC Lounge® and AC Kitchen, and savor handcrafted cocktails and locally sourced American fusion cuisine at Charlie Park Rooftop Dining. With ample meeting space and a fitness center, we have everything you need for a perfect stay in downtown Tallahassee.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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The hotel is brand new so everything is modern and fresh. The location is convenient but entry to the hotel isn't. There is basically one way in and out. Parking is $30 a day which is a bit high for an AC hotel in Tallahassee. The rooms are somewhat basic but clean and new. You can hear noise from outside including the train so you may want to bring headphones. I expected the hotel to have more offerings because of the unique location. I would have liked to see more ice machines and a restaurant. Also, there is no pool. However there are 2 restaurants nearby that you can walk to. I was surprised to find that the housekeeping had the best service even better than the front desk where the tone was somewhat lukewarm. All of the housekeepers that I interacted with smiled and said hello every time and asked if there was anything I needed. I did not get the same from front desk or valet staff or any other staff really. We did have an issue with the toilet but maintenance came and fixed it. Overall it's a beautiful property but it is in the new stage where they need time to work on some things. It is in a good location close to the colleges and capital.
Travel Hack: If you don't mind walking you can find public parking for cheaper or for free near the hotel.
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Date of stay: June 2021
Value
Location
Service
Trip type: Travelled on business
Room Tip:Â Choose a floor higher up to avoid noise from outside
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol
Responded 13 Jun 2021
Dear Dynamitetravel, Thank you for being our guest at AC Hotel Tallahassee Universities at the Capitol. It is a pleasure to know how much you enjoyed our brand new property as well as our convenient location. We are also delighted to know you received outstanding service from our housekeeping team, and they exceeded your expectations and took great care of you. However, please accept our apologies for the noise disturbances you experienced from nearby guests. We are disappointed that we were not aware of these concerns, as we would have been happy to try and resolve the issue or move you to another room. In the future, please know our front desk staff is always available to help you make most of your stay. We also regret your disappointment with our parking fees. Thank you again for your feedback, and we hope to see you again soon. Keith Hoogerheyde General Manager
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My husband was traveling through Tallahassee for work, and I decided to go with him. This is a beautiful hotel near the Capitol. It is clean and trendy with a minimalistic feel. All of our interactions with their front desk employees was excellent. The bed was comfortable and the amenities upscale. We especially enjoyed a delicious breakfast in their beautiful indoor/outdoor cafe ($20 per person without coffee, but they do offer Starbucks coffee and lattes). The hotel is adjacent to Cascades Park which I really enjoyed. The only problem we experienced was the location of our room on the seventh floor - it was directly beneath the rooftop bar. Fortunately, the bar closes around 11:00 pm. For Marriott members, I did ask for a Platinum Elite upgrade but was told there was not anything available. The hotel did not appear to be at capacity. We used the adjacent parking deck rather than the valet because we felt it gave us faster access to our car.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol
Responded 7 May 2023
Dear mamaleigh57, Thank you for choosing AC Hotel Tallahassee Universities at the Capitol and for your fantastic review. We are glad our modern design, location, and delicious breakfast added to the enjoyment of your visit. We are also delighted our front desk team left a great impression on you. Furthermore, please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We appreciate your loyalty to our brand and look forward to seeing you and your spouse again soon. Keith Hoogerheyde General Manager
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We arrived around 11:00 pm local time after a long day of driving. We are Marriott Rewards members and chose this property based on reviews, ratings, and pictures. Checkin process was great and the associate at the front desk was very friendly and helpful. A short time after we were in the room, we began hearing loud music and a lot of loud voices. Looked outside our window to the floor below and could see a lot of people on the balcony below us. It went on for a while and I called the front desk to report the noise and was told they would send security to that room. It got a little quieter for a short time and then got much louder. After about another 20 minutes went by, I called the desk again, and was told they would send security again. Another 15 minutes or so went by and the voices and music were still so loud. It was so loud, it sounded as if it were all coming from inside our own room. I called a third time to the hotel operator. By this time, they were tired of hearing from me and I could tell this from the way she spoke back to me. I was told the noise was not coming from the room below us, but it was coming from the roof top bar of the hotel & there was nothing they could do about the noise. It’s now 12:30am & the bar doesn’t close until 2:00am. So we were not able to sleep until after 2:00am and had to get up early to be back on the road again. If you plan to stay at this hotel, request a room away from the rooftop bar unless you’re ok with being awake until after it closes. It was a clean hotel and our room had a pretty view, but overall I’m very disappointed in our stay at this hotel. We were so tired and looking forward to a good nights rest that we never got.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol
Responded 9 May 2022
Dear Kharaktor, Thank you for being our recent guest and sharing your experience. We're truly sorry you were inconvenienced by the noise from our rooftop bar. Our open-air lounge offers an expansive view of the City, and some dining guests can become exuberant at times. We want every guest to have a superb experience at our hotel, and we understand that everyone's enjoyment is unique. We continually seek to improve our guest experience, so we are grateful for your feedback and patience. Should you stay with us again, and we hope you will, we encourage you to request a room that's more insulated from the revelry on our rooftop. We look forward to seeing you again. Keith Hoogerheyde General Manager
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The hotel was recommended as the primary option for a wedding. The reservation was made directly with the hotel has required. The reservation involved 3 rooms to include one for my wife and I, our younger daughter and our older daughter who is 7 months pregnant and traveling without her husband. I informed the agent of our concerns and specifically requested the rooms be on the same floor. Much to our surprise upon checking in we were on the 4th, 6th and 7th floor. When expressing this concern to the front desk upon check-in we were told there was nothing they could do as they were fully booked. A requested to speak with the manager but was told there was not a manager on site at that time but they would have somebody contact me the next morning. 2 days later when checking out I once again commented to the same clerk that I had not heard a word from anyone and she once again told me she would have somebody contact me about the reservation. Well, 2 days later I have yet to hear a word from anyone.
Under a separate reservation made by my brother he had requested a connecting room for our 91-year-old mother. At least they were on the same floor but at opposite ends of that floor.
Apparently making a reservation directly with the hotel, well in advance I might add, means nothing. I would have thought that a block reservation for the event such as a wedding would have some consideration. We are in the process of finalizing details for our younger daughter's wedding and after this experience will consider a Marriott product as a host hotel.
Our room was small and intended for hearing impaired. Our 2 daughters rooms were wheelchair accessible and because of this the clothing rack was very low. Either daughter could even hang their dress as the hanging space was so low. Once again not very thoughtful for a reservation intended for a wedding.
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Date of stay: April 2022
Value
Service
Sleep Quality
Room Tip:Â Rooms were quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol
Responded 14 Apr 2022
Dear thomasbS9860FL, Thank you for selecting our hotel and being our guest. It is indeed very discouraging to read your feedback and know that we let you down. Firstly, we are sorry for being unable to provide you with the adjoining rooms of your choice. Although we do our best to accommodate the requests of our guests, we regret this was not your case. We can understand if this caused any inconvenience and are sorry that you missed hearing from our associates. We will share your message appropriately as we are committed to enhancing our services on all levels. You are a valued guest, and we hope you will afford us an opportunity to win back your trust. Keith Hoogerheyde General Manager
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Had a very nice first stay here and I think this will be our new go-to hotel for FSU football games. Although there isn’t much in the way of drawer storage for clothes, there is plenty of space to set out your suitcase or things, as well as an area to hang clothes. Loved the walk-in shower, all the charging outlets and all the lighting options. The bed slept comfortably and all the bed and bath linens were nice. There is a coffee maker and a small fridge in the room, as well as a large tv that offers select streaming services. Natasha checked us in, and our room was ready early. Everything looked very clean except for few things in the bathroom, so Renee, the housekeeping supervisor, immediately came to our room to address those items and she was very apologetic. The location of this hotel is really great because it’s right in Cascades Park, which has an amphitheater with concerts on select Friday nights, as well as a few restaurants and bars. Also, it’s about a 1.3 mile walk to Doak Campbell stadium, which is very convenient on busy football weekends.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip:Â Parking garage directly across the street for self parking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol
Responded 16 Oct 2023
Dear FSUgirlGreenville, Thank you for choosing AC Hotel Tallahassee Universities at the Capitol while you were here for a football game and for your gracious review. We are thrilled to know you had a great stay and that you loved our well-maintained accommodations and courteous associates. It was also a delight to know our convenient location worked well for your travel plans. Thank you again for all of your feedback, and we love knowing that we will be your hotel of choice every time you are in the area. Keith Hoogerheyde General Manager
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The bar manager is a rude and unprofessional. She seems like she’s a very unhappy person. She failed to greet us as were coming into the venue for the first time. She monitored us with the help of the one short height, female security guard on the clock. Sherry targeted and harassed my family and friends all night about taking selfies and photos in the lobby, stairwell and in the bar area. When we were eating, the bar manager Sherry watched us. When we laughed, Sherry watched us. We decided to leave early than expected because we did not appreciate being monitored. We felt very uncomfortable and were being watched by her all night. There were moments where we did not take any photos and Sherry kept her eyes on us. So, it didn’t matter what we were doing, Sherry gave us the impression consistently through the evening that she didn’t want us to be there.
We’ve traveled and visited many hotels throughout Florida, and never had any issues with taking photos until we encountered this hotel. I do not recommend this hotel for the following reasons: expensive and overpriced food, rude and unprofessional management, and the bathroom in the diamond suite was dirty and unclean.
The AC Marriott is only convenient for seasonal events in Tallahassee and is overrated and expensive due to its location. It does not get a lot of traffic. If it continues to go down this path while people like Sherry is there, the hotel will not thrive or be successful.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: do not visit this hotel. If you’re a person of color, they will monitor and harass you. The bar...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol
Responded 20 Feb 2024
Dear 338nikj, Thank you for reaching out with your concerns. It is apparent that we missed several opportunities to create the enjoyable stay you anticipated and deserve; we truly regret not meeting your expectations. Your feedback and patience are much appreciated. Thank you again for bringing this to our attention, and we are grateful for your patience. Keith Hoogerheyde General Manager
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This is a newer hotel, well located in Tallahassee. It has a minimalist decor. Only one small hanging rod and two small drawers in a king room. No porter to help getting bags to and from room. Valet staff is helpful but at $35.00 per night they should at least park the car indoors. Trouble using automated reservation system that erroneously said wedding block was sold out. Left messages but no one returned the calls. The front desk staff, except one woman on the evening shift, were clueless. Tried to find out how Tally marathon would impact streets around the hotel. Two women at the front desk did not know and did not inquire despite my request that they do so.
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Date of stay: February 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol
Responded 10 Feb 2023
Dear mountainhiker, Thank you for reviewing your stay at our hotel. Please accept our sincerest apologies for the issues you had with the room and the frustration you encountered upon your arrival. We have taken steps to address this issue as we continuously strive to improve our guest experience. Moreover, we are sorry for the lack of attentiveness by our team and regret not meeting some of your expectations. We have noted your comments, and we will share them appropriately. We appreciate your patience and hope to have another opportunity so we can show you our dedication to providing every guest with an exceptional visit. Keith Hoogerheyde General Manager
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I really like the hotel. Very nice with excellent staff (a bit short staffed of course). My biggest complaint is that we asked the front desk about housekeeping at 11 AM when we left for several hours. When we got back to the hotel at 4, no housekeeping. I called and ask and was told not to worry. At 11 PM when we returned, no housekeeping. We asked for fresh towels. After awhile I gave up and went to the front desk and got a fresh set of towels. None were every delivered. At the highway robbery prices they charge on special weekends, I think they should have done better.
I’ll stay there again, but they can do better.
PS: the staff at the bar was great. Totally understaffed, but hard working and friendly.
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Date of stay: September 2022Trip type: Travelled on business
Room Tip:Â Any game day weekend is going to see significant surge pricing.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol
Responded 25 Sept 2022
Dear Cooper_Flyod, Thank you for staying at AC Hotel Tallahassee Universities at the Capitol and for your review. It is nice to know you enjoyed your overall time with us. However, we regret your concerns with our associates not being attentive to your needs and for any frustration this caused. Providing exceptional hospitality to every guest is our top priority; therefore, we are disappointed that this was not your experience. We appreciate your patience and hope you will revisit us whenever your travel brings you back to Tallahassee. Keith Hoogerheyde General Manager
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The AC is one of the better hotels in the area. Ok bar, though totally understaffed (and has been for a long time). And $30 for the Rombauer Chardonnay (9 oz glass) is crazy.
Good access to Charlie Park and The Edison.
$40 valet seems out of touch in Tally. Park across the street in the garage @ $2/hour.
Worst thing about the hotel is that when you are paying $600/night plus tax (surge pricing on football Friday/Saturday) you expect more. Sure it is price gouging but nice hotels are hard to find in Tally. I expect small things to be free, and some are - though I can’t think of any. Bottled water is NOT. You get two bottles in your room at check in and that’s it. No restocking. Then if you go buy water in the lobby it is. like you are in an airport. They charge $4 (plus tax) for a standard bottle of water in the lobby. Come on Marriott, you should figure that one out. Plus, no free lobby coffee either.
Premium pricing plus Nickel and dime.
I will reluctantly stay there again but constantly seek out better options.
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Date of stay: October 2023Trip type: Travelled with family
Room Tip:Â Park across the street.
Bring your own wine (and wine opener - none in the room)
Ice is on the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol
Responded 18 Oct 2023
Dear Coope_Floyd, Thank you for choosing AC Hotel Tallahassee Universities at the Capitol and sharing your feedback. We are delighted to hear that you enjoyed our well-kept property and its convenient proximity to local attractions such as Charlie Park and The Edison. We value your sentiments regarding pricing and are continuously working to enhance the guest experience. We appreciate your insights and look forward to welcoming you back soon again. Keith Hoogerheyde General Manager
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This is a great hotel. It is literally part of a park so you can walk out the door and be someplace beautiful. It is tucked in to a busy little area, however, so don't count on getting a street parking space for free!
The rooms are comfortable and modern and very no-nonsense, which is my vibe. The bar has huge windows which open and overlook the outdoor space, a very pleasant place to get a bite and a drink.
I left thinking this will be my new "always stay here" place in Tallahassee. Fast forward a few weeks and I went to book in June (graduation) and was horrified to learn that the room is literally 10x as much as I paid. I know rooms fluctuate in price based on demand, but this egregious markup makes me want to vomit. Shame on them.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Ac Hotel Tallahassee Universities At The Capitol
Responded 21 Sept 2022
Dear CF5mith, Thank you for your review regarding your stay at the AC Hotel Tallahassee Universities at the Capitol. It was a pleasure to read that we were able to meet your expectations. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our team. That said, we regret your disappointment with the cost of rooms when planning your next reservation. As you already know, prices vary based on average demand, and we are grateful for your understanding. Thank you again for your feedback, and we look forward to welcoming you back. Keith Hoogerheyde General Manager
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There are more places to choose from in the Tallahassee area.
PRICE RANGE
$289 - $393 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaFlorida PanhandleTallahassee
NUMBER OF ROOMS
154
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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