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3.0
#48 of 65 hotels in Tallahassee
Location
Cleanliness
Service
Value
Quality Inn Tallahassee 3090 North Monroe Street, Tallahassee, FL 32303 Newly Renovated in 2022! Under new ownership, our property has undergone significant changes to ensure a comfortable and modern stay. Amenities: Free WiFi Flat-screen TV and air conditioning in rooms 24-hour front desk Outdoor pool Free breakfast Free parking Pet Friendly Policy: We welcome pets! A non-refundable deposit of $30 per pet, per night, applies. Please note that we have designated pet rooms. Incidental Deposit: A refundable $100 incidental deposit is required. If paid by card, it will take 5-10 business days to return to your bank, depending on their processing time. If paid in cash, it will be returned immediately upon check-out, after we inspect your room for any incidents or missing items. Important Policies: Smoking is only allowed in designated smoking rooms. A $250 fee will apply if smoking occurs in a non-smoking room. Undisclosed pets will incur a $250 pet charge. Please inform us about your pet
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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Stopped here for two days on a business trip. The flush handle on the toilet fell off the first day but the toilet still worked (lucky break). Beds were big and comfortable. Big desks are a plus, as is the pool. But the rooms (travelled with another couple) needed a good cleaning. The furniture looked like it had been acquired at a bankruptcy sale. No phones. Some of the vending machines worked; others didn't. Front desk personnel were pleasant but overwhelmed with customers all stopping by with complaints about their rooms or something else that wasn't working. The whole place needs a do-over.
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Date of stay: May 2024
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Trip type: Travelled as a couple
Room Tip:Plenty of parking in a lot built on seven hills, just like Rome, Italy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiren patel, Owner at Quality Inn
Responded 27 Jun 2024
Thank you for sharing your honest feedback about your recent stay with us. We apologize for the issues you experienced, including the broken toilet handle and the need for a deeper cleaning of your room. We appreciate your positive comments about our comfortable beds, large desks, and pool. However, we understand that these positives were overshadowed by the negatives. We are taking your feedback seriously and will address the issues you've raised. We will work to update our furniture and amenities, including adding phones to our rooms. We will also provide additional support to our front desk team to ensure they can better handle customer concerns. Thank you for giving us the opportunity to learn from your stay and improve our hotel.
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Spent two nights and had no problem. Our room was not actually in the main hotel but across the parking lot in an annex. Room was clean, A/C was working well and plenty of plugs which also included USB ports. Sure this was not a five-star property- but for a interstate hotel that was inexpensive, it worked well for our needs. Had no problems that others were reporting.
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Date of stay: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiren patel, Owner at Quality Inn
Responded 28 Jun 2024
Thank you for sharing your positive experience at our hotel! We're delighted to hear that you had a trouble-free stay with us and that our annex room met your needs. We're glad you found your room clean, the A/C working well, and the abundance of plugs and USB ports convenient. We understand that we may not be a five-star property, but we strive to provide a comfortable and affordable stay for our guests. We appreciate your feedback and are happy to hear that you didn't encounter any issues that others have reported. We'll continue to work hard to maintain our standards and provide a great experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future!
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No refrigerator in room. No hair dryer. Had to turn on sand off the tv at the tv. Toilet continued running after flush. Couldn't adjust the temp in room. Breakfast pickings were slim, although they did have waffles. Staff was average. Room was clean. Needed more outlets.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiren patel, Owner at Quality Inn
Responded 28 Jun 2024
Thank you for sharing your feedback about your recent stay with us. We apologize for the inconvenience you experienced due to the lack of amenities in your room, such as a refrigerator and hair dryer. We also regret the issues with the toilet, temperature control, and limited breakfast options. We appreciate your positive comment about the cleanliness of your room, and we will take your suggestions into consideration to improve our services and facilities. We understand that our hotel fell short of your expectations, and we apologize for any frustration this may have caused. We hope you will give us another chance to serve you better in the future.
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It pains me to even give this motel a 1 star. My husband and I stayed there last weekend as we had business to do in Tallahassee and decided to go to the FSU game. Looks like they spent a little money renovating the lobby and that’s it. Walked in our room and it wreaked of air freshener covering up cigarette stench. When we went to go to sleep, there was a cigarette stain/hole in the sheet. My husband went down to ask for a new sheet. One of the men from the front desk came up to the room, and asked to walk in the room to see it before giving us a new sheet. The next morning, my husband went to grab some “breakfast”. He arrived in the lobby at 9:02 on a Saturday to grab a muffin and an apple and the motel manager sharply told him breakfast ended at 9. When I went to take a shower, I pulled my towel off the upper rack in the room, and it had black hairs and was dirty! (See pictures attached of the towel and filthy, stained shower curtain!) I’m order to get them to give us a new towel, we had to exchange that one. They only gave us 2 towels. My husband went down again to ask for another roll of toilet paper and a box of tissues. When the guy came up to bring the new towel and toiletries, he brought the towel, roll of toilet paper and a handful of tissues he grabbed from the room next door! Absolutely ridiculous! I looked at him in shock and said, “No! I want a box of unopened tissues!” Worst experience ever! Not worth the cheaper prices even on a home game weekend!
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiren patel, Owner at Quality Inn
Responded 28 Jun 2024
Dear valued guest, I am deeply sorry to hear that your stay at our hotel was unsatisfactory. The conditions you described are unacceptable, and I want to assure you that we take your feedback seriously. We apologize for the unpleasant odor in your room, the stained sheet, and the dirty towel. We also regret the issues with the breakfast hours and the lack of amenities in your room. We understand that our staff's response to your concerns was inadequate, and we will investigate this matter further to ensure that our staff is providing the level of service our guests deserve. We want to assure you that we will take immediate action to address these issues and prevent them from happening again in the future. We will also provide additional training to our staff to ensure that they are equipped to handle guest concerns in a professional and courteous manner. Please know that we value your feedback and appreciate your business. We would like to offer you a complimentary stay on your next visit to Tallahassee, and we hope that you will give us another chance to show you the level of service and cleanliness you deserve.
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For $176 USD you too can feel dirty even after showering.
Upon entry, the room smelled. It was dark, dingy, dated and just gross. The floors looked dirty whereby you don't want to take off your shoes, the TV set had smears of ?? all over it. The room had two queen beds, one bed had one pillow, the other had two. The hairdryer was MIA, inside of the bathroom door and walls were disgusting and stained. Then when you do go to pull on the faucet spout to turn on the shower the entire spout pulls right away from the wall!!
There was a fresh coat of paint on the outside hallways of the hotel but really at this point it is like putting "lipstick on a pig". Only reason we stayed was this was the third hotel we tried that had a vacancy and after driving for hours we were exhausted. .
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Date of stay: March 2023
Value
Location
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiren patel, Owner at Quality Inn
Responded 28 Jun 2024
I am deeply sorry to hear that your stay at our hotel was unsatisfactory. The conditions you described are unacceptable, and I want to assure you that we take your feedback seriously. We understand that cleanliness and maintenance are essential, and it's clear that we fell short in your case. I want to apologize for the unpleasant odor, dirty floors, and unhygienic conditions in the bathroom. We will investigate this matter further and take immediate action to address these issues. We also appreciate your feedback on the room's amenities and will ensure that all rooms are properly stocked with essentials like pillows and hairdryers. I understand that you were exhausted and had limited options due to the lack of vacancies in the area. However, that's no excuse for the subpar experience you had at our hotel. We will do better, and I hope you will give us another chance to show you the level of service and cleanliness you deserve.
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The rooms are great, nice and clean and tidy, the customer service is spectacular. Very kind people and will help you with whatever you’re doing! I didn’t stay long enough to go into the pool, but it looks really clean. The water is clear, blue and the area surrounding it is spotless.
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Date of stay: June 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiren patel, Owner at Quality Inn
Responded 27 Jun 2024
Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness and tidiness of our rooms. Our team strives to provide exceptional customer service, and it's great to know that we were able to exceed your expectations. Sorry to hear that you didn't get a chance to enjoy our pool, but we're glad you noticed its cleanliness! We hope to welcome you back soon for a longer stay.
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I stay here frequently whenever I’m working in Florida, the hotel is typical for the price range. The reason I keep coming back and this is my hotel of choice in tallahassee is because of Adam at the front desk. He is a top notch desk man, made me feel like I’d been a loyal customer for years from the very first time I walked in the door.
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Date of stay: February 2023
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiren patel, Owner at Quality Inn
Responded 28 Jun 2024
Thank you so much for your glowing review! We're thrilled to hear that our hotel has become your go-to choice in Tallahassee, and we're grateful for your loyalty. We're especially delighted to hear that Adam at the front desk has made such a significant impact on your stays with us. His exceptional customer service and warm hospitality are exactly what we strive for, and we're proud to have him on our team. We'll be sure to pass along your praise to Adam and the rest of our staff, and we look forward to continuing to provide you with top-notch service and accommodations on all your future visits.
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The hotel is very dirty and not maintained at all. Mold on the shower curtain, stains on the bed covering, black stains on the ceiling. The entire property is not maintained one bit. The owner was informed and did not take responsibility for the issues or offer an apology. Unfortunately I have to stay here with the area being sold out.
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Date of stay: April 2022Trip type: Travelled with family
Room Tip:Avoid staying here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiren patel, Owner at Quality Inn
Responded 28 Jun 2024
Dear valued guest, I am deeply sorry to hear that our hotel did not meet your expectations. We understand that cleanliness and maintenance are essential, and we fell short in your case. I want to assure you that we take your feedback seriously and will investigate the issues you reported, including the mold on the shower curtain, stains on the bed covering, and black stains on the ceiling. We will take immediate action to address these problems and ensure that our property is properly maintained. I apologize for the previous owner's response, which was unacceptable. We will make sure that our staff is trained to take responsibility for any issues and offer apologies when necessary.
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We stay here after our trip To Biloxi, MS. This is our 3rd and last time!! We checked in and recognize the social distancing and dealt with the manager on duty. Went to our room, and while I was unloading our car, my wife went to get some ice. Machine was broke, so manager went to another nearby hotel and got us ice. Use the toilet and the handle was broke, pulled out. Went to set up the clock, it was broke. No table in room so we could eat our meal, light to left of bed broke. NO PHONE TO CALL OFFICE and it was pouring rain!!! The floor was filthy and we slept in our clothes as not sure how clean the bed was. A real nightmare!! After a sleepless nithmare, went to checkout. No one in the office; rang the bell for about 5 mins, and gave up. Choice hotels should be ashamed!!!
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Date of stay: August 2020
Value
Service
Sleep Quality
Room Tip:Go some place else!!!!!!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiren patel, Owner at Quality Inn
Responded 28 Jun 2024
I am deeply sorry to hear that your stay at our hotel was unwell. We understand that our hotel's condition and maintenance were unacceptable, and we apologize for the numerous issues you experienced. We take full responsibility for the broken toilet handle, non-functional clock, lack of table, broken light, and missing phone in your room. We also apologize for the filthy floor and any concerns about the bed's cleanliness. We appreciate your feedback and will take immediate action to address these issues. We will repair and replace the broken items, deep clean the rooms, and ensure that our staff is properly trained to maintain the highest standards of cleanliness and maintenance. We understand that our hotel fell short of Choice Hotels' standards, and we will work to regain their trust and yours. We hope you will give us another chance to show you the level of service and quality you deserve.
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I don’t know where to start! The front desk employee was incredibly sweet, did not know what to expect as it was a motel, but from the moment we walked in rakita was extremely helpful and did it all with a smile on her face. Recommended a restaurant which was nearby and gave reccomendations to shopping and grocery in the area the rooms were clean and the beds were comfortable . Will be coming back next time we come to town!
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hiren patel, Owner at Quality Inn
Responded 27 Jun 2024
Thank you for sharing your wonderful experience with us! We're so glad to hear that Ritika at the front desk was able to exceed your expectations and make your stay with us a great one. We understand that motels can sometimes have a reputation, but we're proud to be a diamond in the rough! Our team strives to provide exceptional customer service, and Ritika is a shining star. We're happy you enjoyed the cleanliness and comfort of our rooms and appreciated the local recommendations. We can't wait to welcome you back next time you're in town!
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There are more places to choose from in the Tallahassee area.
PRICE RANGE
$100 - $157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn tallahassee, tallahassee quality inn
LOCATION
United StatesFloridaFlorida PanhandleTallahassee
NUMBER OF ROOMS
69
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
