Holiday Inn Express Tallahassee-University Central, an IHG Hotel
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Holiday Inn Express Tallahassee-University Central, an IHG Hotel
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Cheaper
Average
Higher
About
3.5
#46 of 65 hotels in Tallahassee
Location
Cleanliness
Service
Value
Brand New Holiday Inn Express offers outstanding location across from Florida State University and minutes away from Downtown Capitol, Civic Center. Well-appointed non-smoking rooms offering complimentary high speed wired and wireless internet throughout the hotel. Complimentary delicious Express Start Breakfast, state-of-the-art fitness center, and a fully equipped business center. Meeting room available for small groups. Modern rooms feature comfortable bedding for a restful sleep, high definition televisions, and an ergonomic workspace, Hydro massage shower, microwave, refrigerator, Keurig coffee maker, safe, iron, radio, roller shade blackout drapery. Walk to the Florida State University campus and take in a game at Doak Campbell Stadium or Dick Houser Baseball Stadium, home to the Seminoles. Tallahassee is naturally beautiful with rolling hills and picturesque canopy roads, as you will see on the short drive to Florida A and M University Bragg Stadium. Expand your horizons at Historical Mission San Luis and the Tallahassee Museum of History, or Railroad Square Art Park and Cascades Park in Downtown. The hotel is conveniently located for parents visiting students or guests attending a college sporting event, in addition to the abundance of neighboring restaurants and lively nightlife to round out your experience. Dedicated staff will deliver heartfelt service and exceptional quality, making the Holiday Inn Express Tallahassee Capitol University Area your home away from home.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Holiday Inn Express Tallahassee-University Central, an IHG Hotel
21 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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This hotel is brand new so it has lots of potential. A few of the drawbacks are that it is inconveniently located. It is hard to get to when you are driving. It is also located on a busy street so you hear lots of noise. These are somewhat out of the hotel's control however there are other things that they can control. There is no way that the hotel is full right now during this time so place your guests away from the nosiest areas don't just assign rooms. This would probably only take the staff a few more minutes of researching and would make the guests much more happier. Also, the bedroom area appeared clean but the bathroom looked neglected. The floor was not cleaned well and I found several ants. Last, the service was lackluster. The staff did not seem happy to be working and this energy can be transferred to the guests when they are assisting them. All in all I probably would not return to this hotel until things got better.
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Date of stay: July 2020
Value
Service
Sleep Quality
Room Tip:Request a room away from the main street
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Other at Holiday Inn Express Tallahassee-University Central, an IHG Hotel
Responded 8 Aug 2020
Hello Dynamitetravel, Thanks for the stay and feedback. I am sorry to hear about your room allocation, the noise challenges and the level of service you received. I have taken note of your comments and shared them with management for review to make necessary actions to address these concerns. I hope you give us a chance to host you again in the future. Best Regards, John O Case Manager IHGService
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Was here for a weekend visiting a student in FSU. Had to separate reservations so we was told we had to check in and then check out. These were points and reward nights. So did what they said checked out then check back in and wanted to charge me another $50 for incidentals. I disagreed and at least they did honor that. Upon check out the front desk clerk gave me my receipts and there was $30 due on each nights reservation. I inquired saying these were reward nights and a free night from their promotion but she had no clue why. Maybe the staff needs better training to understand when situations like this come up.
But the worst part was the shower curtain liner was disgusting. The bottom was completely scum stained. At least change them or clean better.
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Other at Holiday Inn Express Tallahassee-University Central, an IHG Hotel
Responded 2 Feb 2021
Hi Joe B, Thank you for leaving feedback. It's our pleasure to host an IHG Rewards Club member. We always wanted our guests to have a delightful stay, no matter what the purpose of the travel is. I am sorry to learn about the issues encountered during your recent stay with us, particularly with our staff's lapses and cleanliness misses. IHG sincerely cares about your experience,so have shared your comments with hotel management. I know they appreciate you sharing your experience and am confident they will take steps so this doesn’t happen again. I hope you will give us a chance of staying with us again to show you that your unsatisfactory stay was an exception. Cheers, June A. Case Manager IHGService
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We stayed at this Holiday Inn for my daughters graduation. It's conveniently located to just about everything. The hotel was clean, and the staff were there to help with anything you needed. The room air conditioner accepted our ice cold desires, and the beds were AMAZING. Our room had 2 queen beds, a pull out couch, refrigerator, microwave, and keurig coffeemaker with 2 pods of coffee. The bathroom had a small body wash and shampoo & conditioner. The breakfast was the norm; eggs, sausage,muffins, toast/bagels, fruit and plenty of fresh coffee. The swimming pool wasn't open due to Covid, which we really looked forward to 😕 it was a small backyard size pool, facing the parking lot. Directly across the side-street is a liquor store, Burger King and Jimmy Johns subs. We would certainly stay here again, especially for those glorious beds. Wow! They were the best.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was surprise once I got there that the hotel was just across the street from the University. I was there for a clinic over a weekend. My room was 2 Queen bed and was bigger than most rooms I've been in Pillows are very very soft and we were able to hear the people who were in the room next to us. We were in the last room on the hall. We never stayed in the room very long as we were out walking around Florida State University or the local area or at the conference . The breakfast bar is included in the stay. Was better than a continental breakfast bar offered my a number of hotels. I had just went to another conference a few day before staying here and and had to pay $12.95 for a hot breakfast but that breakfast was worth it. This Holiday Inn bar had scrambled eggs, chicken and pork saugage, biscuit and gravy, 3 types of small muffins, 3 cereals, orange juice, different bread for toast, coffee I paid $107.35 for room but additional $8.05 state tax of 7.5% then 5% state tax of $5.37 for a total of $120.77. I stayed 2 nights. I was very please with my selection of hotel. There was 2 other hotels right in the area but I think the Holiday Inn Express was best selection. Oh they do have an outdoor pool and parking is free
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Date of stay: June 2023
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip:location to Florida State University
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lovely hotel! I stayed here with my friends for the weekend and the staff was very nice and accommodating. The hotel is new so the rooms were clean and beautiful and the bed comfortable. I felt very comfortable in regards to the cleanliness during these COVID times. I especially enjoyed the location as it was minutes from FSU’s campus and within walking distance to many restaurants and fast food places. I will definitely be staying here next time I visit!
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Date of stay: December 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My family and I stayed here over graduation weekend. (May 5-7, 2023). We had a reservation for one night. We decided to stay an additional night because while checking through the app, the Saturday night rate was half the current rate. (We were not looking for a reduced rate for the first night, only wanting to extend our stay at the lower rate for the second night) We confirmed with the front desk and he extended our stay with the lower rate for Saturday night. Upon checking out and leaving, I reviewed the charges on my IHG app and it reflected the correct amount. 3 weeks later upon viewing my credit card statement, the franchisee , Ravi Vemuri of Avanti Hospitality Investment Inc., charged me $544 per night for both nights. A total of $1088. The correct total charge should have been $852 which is what my app said I would be charged when I checked out. I disputed with my credit card company and they reversed it with the documentation I had showing the rate I should have been charged. The franchisee had 60 days to dispute my claim and provide documentation to counter. He waited until the last day and sent in documentation (which in the fine print showed my rate change and average daily night was what I stated), but he lied and said “I booked through corporate website and was charged accordingly. It was graduation weekend. He lied to my credit card company about the rate. Before I filed a dispute, I did call and I sent an email with my receipt and I never received a response. I am now disputing the chargeback again with my credit card company and pointed out in his own documentation where the rate change was changed within their computer. I have been going back and forth for six months with this dispute. I frequent Tallahassee often as my daughter lives here and I stopped in today (11-12-2023) to ask why I was overcharged and Ravi was aloof and said he would have to look into it. “I delegate to other people”. The Vice President of Avanti Hospitality Investment, Inc. is Pat Viswanathan located in Newark, NJ, so I am not sure if that is who he delegates to or not. Upon searching public records, Ravi Vemuri, has been sued multiple times when he had an interest in Ramada Inn and there is currently a lien on this Holiday Inn Express property for failure to pay engineering consulting charges. I will be contacting the Florida Department of Business and Profession Regulation as well as the Florida Division of Consumer Services and making a formal complaint against Avanti Hospitality Investment, Inc. IHG really needs to look into this franchisee as he is giving their brand a very bad name and
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Date of stay: May 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Tallahassee-University Central, an IHG Hotel
Responded 28 Nov 2023
Hi TallyMom1995, Thank you for staying at our Holiday Inn Express Tallahassee-University Central. We provide an efficient stay in a place that feels fresh and focused only on the features and services you need. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management team to enhance our services and facilities for your better stay in the future. I also sent you a private message to extend our sincere apology. We would like to see you again on your next stay in town. At IHG Hotels and Resorts, we appreciate every feedback. Best regards, Dominador R. Case Manager IHG Hotels & Resorts Service
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I recently had the opportunity to stay at this hotel during the Christmas holidays. I was very impressed with the cleanliness of this hotel. The staff was very warm, friendly and inviting. I was booked into a king room which was both spacious and very comfortable. They offer a complementary hot breakfast each morning which was very tasty. The parking lot is very well lit and no charge. I definitely plan to return to this hotel in the future when I visit Tallahassee.
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Date of stay: December 2021Trip type: Travelled solo
Room Tip:Ask for a room away from the main road
Request extra soap and shampoo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at the Holiday Inn Express in Tallahassee, 1653 Raymond Diehl Road, and it was horrible! We chose it partly because of its claims that the staff maintains a super-clean atmosphere due to covid, but it was filthy.
First, the carpet in the room looked like it hadn't been cleaned in years or even recently vacuumed. The in-room refrigerator and microwave were dirty inside and out. Next, the bathroom was also disgusting with pubic hair on the tub and floor. The white ceiling in the shower had black mold in several spots. Next, we needed some extra bath towels because there were three of us and only two of them in the bathroom, but the hotel was out of extra towels. Finally, we wanted to do some laundry, but the change machines were empty.
We have been IHG members for a long time, but not any more. We're not patronizing this company any more.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here as a family prior to an FSU visit in March 2022.
My wife is a Spire Elite member. We have stayed in numerous IHG properties across the country. This place was distinctly different in a bad way. The clerk was rude and the lobby was a mess. When we inquired about a 1 pm late check-out, he replied, “That’s too late for me.” The breakfast was mostly unattended, the serving utensils were broken, and many things needed restocking. The silverware was not single serve, individually wrapped pieces as I would expect during a COVId pandemic. The room was clean, although it had an accent wall painted with the ugliest royal blue I’ve seen. I would not stay here again.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Other at Holiday Inn Express Tallahassee-University Central, an IHG Hotel
Responded 3 Apr 2022
Hi justinh80, Thank you for letting me know about your stay in Holiday Inn Express Tallahassee-University Central and for being one of our Spire Elite members. We provided a quality stay in an environment of peace where you can enjoy the simplicity of travel. I saw your remarks and I am sorry for the issues with the lobby, clerk, and paint, among other things. I know this is not what you expected from a quality chain like ours. We have evaluated them and took immediate action to prevent this from happening again. I send you a private message so we can discuss your stay further. I hope you allow us to serve you on your next stay. we know you are not going to regret it. Warm wishes, Oscar C. Case Manager IHG Service
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Good location near the university and also plenty of fast-food restaurants in walking distance. Room was large with fridge, microwave and iron/board. About 56 TV channels, and safe in room. But, no hair dryer. Shower was powerful and hot water. Sleep was good and not much noise from street. Exercise room was a bit disappointing – 3 machines and some free weights and scale. Breakfast was fine with hot foods like eggs, turkey and pork sausages, cinnamon rolls, breads, yogurts, etc. Only issue was front desk service. The man when I checked in was barely polite – it was like I was ruining his day. It took 5 minutes for the front attendant to come when I needed a receipt to check out. Other than that – I would stay again and worth the price - $145 for Monday evening stay.
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Date of stay: February 2023
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Tallahassee area.
PRICE RANGE
$195 - $328 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Holiday Inn Express Tallahassee West
LOCATION
United StatesFloridaFlorida PanhandleTallahassee
NUMBER OF ROOMS
65
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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