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Innisbrook Resort
36750 U.s. Highway 19 North,, Palm Harbor, FL 34684
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4.0
#1 of 3 hotels in Palm HarborLocation
Cleanliness
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Value
This golf haven is home to four championship courses including Copperhead, host of the PGA TOUR’s Valspar Championship. Driving through Innisbrook Resort’s welcome gates, you’ll get carried away by rolling hills and peaceful lakes set across the spacious property. Ideal for group trips with endless activities for all — unwind at six pools, indulge at our five restaurants, practice tennis and pickleball, and pamper yourself at the luxurious Salamander Spa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Golf course
Children's playground
Parking
Wifi
Yoga classes
Fitness classes
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Plunge pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Complimentary tea
Happy hour
Outdoor dining area
Poolside bar
Raquetball
Tennis court
Evening entertainment
Patio
Waterslide
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Private balcony
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Spanish
Location
Getting there
Tampa Intl Airport
26.5 km•
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St. Petersburg Intl Airport
22.7 km•
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Car Hire
455 Restaurants
within 10 kilometers
Reviews
4.0
1,807 reviews
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Reviews summary
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Nestled in a convenient and beautiful location, Innisbrook Resort is celebrated for its lively atmosphere and wide range of activities, from pools to dining options. However, guests have called out the resort for not offering value in line with its high costs, pointing to dated facilities and overpriced services.
While the professional staff often receives commendation, service experiences vary, with some facing slow service or overcharges. Cleanliness is generally upheld in the well-maintained grounds, though the charm of the rooms is sometimes overshadowed by their outdated condition.
Location
Convenient
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Mixed
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Detailed Reviews
Hotel's Favourite
This was our first time in Florida to stay in 25 years. We chose Innisbrook for the beauty , the excellent amenities , the comfort and the location. We visited beaches, bride bikes , shopped all the areas we wanted to visit as it was a central place. Everything about the resort exceeded our expectations!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Innisbrook Resort, Marketing at Innisbrook Resort
Responded 24 May 2024
It is always our goal to exceed our guest's expectations! Sounds like it was mission accomplished and for this we are very grateful. We hope you come back and see us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After reading some of the reviews on here I was a little nervous about booking but came on the recommendation of a co-worker. Regarding accommodations; yes the units were clearly built in the 70’s but we find the interior of the building we stayed in updated with new paint and carpeting in the hallway. Our unit was up to date with hard wood type flooring, new furniture, stainless appliances and a nice walk in shower. It was clean and we had no complaints with housekeeping services. They brought fresh towels, cleaned the bathroom and even did our dishes! We did visit the spa twice (signature facial and the 80 minute deep tissue massage) and the spa is very nice and staff is very accommodating. No complaints with the spa. We ate a few times at the main clubhouse (North and South Course) and had great service by our waiter Bryce. Food and drinks are pricey but tasty and it’s nice to sit out on the patio or by the fire pit watching the golfers going out or coming in. We golfed at North, Island and Copperhead. Courses were all beautiful and well maintained but it’s very expensive to golf there. In comparison to other courses we have golfed; including Arizona and California it’s hard to justify charging over 200 per person for nine holes on a weekday! All of the staff from check in to golf attendants, spa, wait staff, groundskeepers, poolside, we’re VERY friendly and accommodating. The people that stay there or live there are very friendly as well. When I would run in the mornings I was always greeted with a wave or a good morning. We really enjoyed ourselves and would definitely consider returning.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Innisbrook Resort, Guest Services / Front Office at Innisbrook Resort
Responded 23 Feb 2022
That is really great to hear and we thank you so much for taking the time to share all these details from your stay. We hope to be able to welcome you back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We stayed here four nights in a two bedroom suite with a nice view of the 15th. green on the Copperhead course. The suite is really large. Bedrooms had a lot of room and really large den with a large balcony. Nice kitchen also. We played the Island course the first day and it was in fair condition. The staff there was very nice. The next day we played Copperhead and it was in excellent condition. It was a week or so before they were to place PGA Valspar so we were lucky to play it. The staff at the pro shop was also great. At both courese we played the carts were set up with our bags on them in the order of the tee times which made it really nice. We didn't eat much there but the times we did it was good. No issues. I think one day we will go back.
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Date of stay: March 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jackie Kovich, Guest Services / Front Office at Innisbrook Resort
Responded 23 Mar 2020
Thank you for being our guest and for taking the time to write. And what a thoughtful and kind message! We truly take a lot of pride in our level of service and commitment to the customer, and it is really rewarding when our efforts to exceed expectations go noticed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent two nights at the Innisbrook Resort. Check-in was good. Upon arriving at the building our room was in, we were greeted with a large dumpster at the main entrance and a port-a-potty to the side. many of the parking spots around the entrance were taken up with cones and yellow caution tape. Once maneuvering our luggage into the entrance and finding our room on the second floor (without elevators) we found our room to be clean, freshly painted, small and with one small window. We unpacked our suitcases and decided to open the bottle of wine that was graciously given to us by the family hosting the wedding we were attending at Innisbrook. We tried to open the blinds in the window all the way up but the heavy Venetian blinds were broken and would not go up. The blinds would open but would not go up and the right side of the blinds were coming out of the window casing. We called the front desk to ask if someone could look at our blinds and if we could have two wine glasses delivered to our room. At first we were told they could deliver wine glasses then told they could not but they would send an engineer to fix the blinds. The engineer arrived and concluded they could not fix and would need to replace (the following week). Disappointed I called the front desk again and explained. They said they could move us to another building (not the same building) if we wanted to pack up our things they would send staff.....
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jackie K, Front Office Manager at Innisbrook Resort
Responded 6 Feb 2020
First and foremost, we would like to apologize for not being able to exceed your expectations. We strive to deliver an experience to our guests that is relaxing and can be seen as a restful escape. Any type of construction disturbance is not acceptable and we are deeply sorry for the inconvenience. We have notified our engineering team as to not let this issue happen again. We hope you come back and see us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked a "Classic Golf Package" for Memorial Day weekend for me and three friends to celebrate a birthday and ease of restrictions to the Covid quarantine. The place is absolutely horrible. I have played golf at many top rated golf courses that hosts PGA events and my friends and I were in disbelief at the condition of the Island and Copperhead courses. We found out the day before we arrived that the North and South Courses were closed. Was told by the director of golf that the Island and Copperhead courses were in great condition other than "a little dormant grass around the greens" We arrived to check into a two bedroom suite which looks like something out of the 1970s with a couple of stainless steel appliances placed in the kitchen. The pictures from their website appear photo shopped. Was told at check in the practice facility was open only to arrive at the course to find they were closed. Island Course bag boys were friendly but unorganized. Told us just to "tee off whenever we were ready" no starter. Course was HORRIBLE...dead grass and sand on the tee boxes and fairways. We played 5 holes and left in disgust. Went over to check out the Copperhead course because we were scheduled to play that the next two days. It was equally as bad. Later that afternoon, we decided we would sleep one night, get up the next morning and go to Orlando to play some quality courses. Called guest services only to get a voice message. Went in at 8:00 the next morning to inform them we were leaving and would only be paying for one night's lodging. Was told "you have to pay for 2/3 of the package". Turned over to American Express who is handling my refund at this time. If you enjoy golf, avoid this place at all costs. I have seen $20 a round municipal courses in better shape than this place. They should be ashamed and embarrassed for allowing this place to be open under present conditions.
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Date of stay: May 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jackie Kovich, Guest Services / Front Office at Innisbrook Resort
Responded 18 Jun 2020
We appreciate you staying with us and for taking the time to share this valuable feedback. We are disappointed to hear that your stay did not meet your or our expectations. Please know that your comments have been shared with our entire team and will be used as a learning moment. We would appreciate the opportunity to make it up to you should you choose to stay with us again in the future. Please contact PR@InnisbrookResort.com should you wish to discuss your experience in greater detail.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having family in the area, I have stayed at the resort a few times in past years. After staying there the last few days, I cannot believe how run down it is. The room was completely run down, the towels are old and worn, one having a huge tear through it, the hot water faucet came off in my hand, the light didn’t work, the coffee machine was filthy and worn and the coffee supplies were not replenished each day. House keeping service was only available upon request, which we did, and still did not receive the service until we called and complained. We had to drive to the main building to get coffee which was not complimentary to guests. I really am blown away and the lack of attention given to this property and it’s guests outside of the golf course.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Innisbrook Resort, Guest Services / Front Office at Innisbrook Resort
Responded 23 Feb 2022
We do apologize for your experience and hope we can make this up to you in a future stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Most guest rooms are renovated and they are replacing and painting the exterior as needed. The rooms are much better than previous visits, but with more than healthy cost increases ever year it is indeed getting costly. We’re not there for the rooms and we go for the golf, but some rooms are well appointed nonetheless. The North, and especially the South Course, are in bad shape. Worth skipping the South altogether. The island was in okay shape and as always Copperhead is primed ahead of the tournament. We have had an annual trip to Innisbrook for over 15 years. After playing the South Course and the continued rising rates we will likely move the trip to AZ. The course will be in better shape. I will give props to the workers that serve breakfast and cart service. They do a great job getting you what you need.
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jackie Kovich, Guest Services / Front Office at Innisbrook Resort
Responded 6 Mar 2020
We are thankful to have been given the opportunity to welcome you as our guest for over 15 years and hope that you will be returning in the future. We are pleased to hear you enjoyed the Island and Copperhead courses as well as our Restaurant Staff and Cart Attendants. We apologize your experience on the North and South courses was not up to your standard as well as our own and hope you return when they are in better shape.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My fiancée looked under the king bed and saw nail clippings, dead bugs and dust bunnies. We were told at check-in by the unfriendly and condescending receptionist that if we requested a cleaning person for a condo we should call ahead. Obviously anybody that rented that condo never called ahead to have any cleaning done in the condo under the bed. Who knows the last time the condo was vacuumed and the floor was washed?
Looked at menu for the food at the pub and the bar menu nothing but nothing is priced so you can imagine how skyrocketed the food prices are. We decided not to eat there. I will say one of the doorman or Vayz was very friendly in accommodating and asked if we needed help. God bless him, it’s nice to know somebody really cares there.
I did not golf. We won’t return.
Looked at menu for the food at the pub and the bar menu nothing but nothing is priced so you can imagine how skyrocketed the food prices are. We decided not to eat there. I will say one of the doorman or Vayz was very friendly in accommodating and asked if we needed help. God bless him, it’s nice to know somebody really cares there.
I did not golf. We won’t return.
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: I would stay away unless you golf and don’t mind being shocked if eating at their restaurants and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Innisbrook Resort, Guest Services / Front Office at Innisbrook Resort
Responded 23 Feb 2022
Thank you for sharing this feedback. We will look into and correct all concerns.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been staying at this resort for about 10 years. It has been about 3 years since our last visit for reasons I am certain one can surmise. But this visit was clearly unlike all of the rest. It is unfortunately becoming a run down resort. In its heyday, it was truly the epitomy of luxury but the units/condos that you rent are ill equipped now; very little in the way of kitchen items such as full sets of glasses, wine glasses, cooking tools, cookie pans, even simple necessities such as sponge, dishrag, dish towel. None of these things were there. Coffee pot - yes. Old, 4 cup. Daily housekeeping service which is weird but no Do Not Disturb sign available for those of us who do not wish for service to be provided, particularly since there aren't any safes in these units. Over $400 a night plus fees. Island course - beautiful if you want to pay exorbitant greens fees for no good reason. Tennis center? Was a great facility but the courts are not watered; fences falling down. They still have certain areas closed to the public such as the Turnberry pub. Just a shame that they are letting this resort deteriorate. If I owned there, which we looked into doing and thankfully didn't, I certainly would be wary of losing your golf course views to condos. Just saying. And upon arrival, they clearly let the public know that they do not recognize any 3rd party bookings so if you own and are trying to rent directly because they don't do a good enough job for you, your guests cannot use the amenities. We booked directly but just beware. We will skip this facility next time. Orange Lake/Holiday Inn in Kissimmee is a much better complex than this now. Too bad.
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Date of stay: November 2021
Rooms
Service
Sleep Quality
Room Tip:Â Reserve a 2nd floor unit.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Innisbrook Resort, Guest Services / Front Office at Innisbrook Resort
Responded 17 Dec 2021
Thank you for your feedback. Booking directly with the resort is always recommended to have access to enjoy our many amenities.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just got back from a five night stay at Innisbrook. We were celebrating our 25th wedding anniversary and were joined by friends who were also celebrating their 25th anniversary earlier this year. We had a spacious two bedroom suite with two full bathrooms, a fully equipped kitchen and a large balcony overlooking the golf course. The suite was clean and housekeeping provided daily service. Our suite was directly across the street from the Loch Ness Monster Pool which we enjoyed daily for lunch, frozen cocktails and a few trips down the water slides. I took a private tennis lesson with Sean who provided excellent tips but it was uncomfortably hot! (90+ degrees with extreme humidity)
I was mostly impressed by the service we received by all the employees at Innisbrook. I had exchanged telephone calls and emails with Diana Felix in guest services prior to and during our stay. She provided excellent customer service and recommendations for dining options. Christine Evans greeted us every day, by name, at the Lock Ness pool and anticipated our drink and food requests. All the employees are still required to wear masks due to COVID but I could tell that they were greeting us with smiles behind their masks.
We had dinner at the Market Salamander Grille on two evenings. The food, service and ambiance were outstanding. We had the noodle bowl, redfish tacos, and fresh grouper and all of these dishes are memorable. I recommend eating outside on the patio, weather permitting.
We ventured off property a few times and took a day trip to Caladesi Island State Park which is only accessible by boat. I would recommend a visit to this remote beach but be well equipped. Bring a cooler with food and drinks. The food options are limited.
The resort has four golf courses and we were there at the conclusion of the Valspar Championship. We did not play golf but I would recommend Innisbrook for a family or group looking for a golf/pool/tennis vacation.
I was mostly impressed by the service we received by all the employees at Innisbrook. I had exchanged telephone calls and emails with Diana Felix in guest services prior to and during our stay. She provided excellent customer service and recommendations for dining options. Christine Evans greeted us every day, by name, at the Lock Ness pool and anticipated our drink and food requests. All the employees are still required to wear masks due to COVID but I could tell that they were greeting us with smiles behind their masks.
We had dinner at the Market Salamander Grille on two evenings. The food, service and ambiance were outstanding. We had the noodle bowl, redfish tacos, and fresh grouper and all of these dishes are memorable. I recommend eating outside on the patio, weather permitting.
We ventured off property a few times and took a day trip to Caladesi Island State Park which is only accessible by boat. I would recommend a visit to this remote beach but be well equipped. Bring a cooler with food and drinks. The food options are limited.
The resort has four golf courses and we were there at the conclusion of the Valspar Championship. We did not play golf but I would recommend Innisbrook for a family or group looking for a golf/pool/tennis vacation.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
Room Tip:Â There are no elevators so if you need one, book a room on the first floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Innisbrook Resort, Guest Services / Front Office at Innisbrook Resort
Responded 14 Jun 2021
Thank you very much for the detailed feedback! We love hearing about your stay and hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You definitely need to contact Innisbrook. This is an older facility that is very spread out. Some, if not all multi story buildings are stairs only, and they didn’t have anyone to help with luggage etc. We stayed in a ‘presidential suite’ that had steps that were difficult to deal with. We had to drive to everything due to the location of our room. We did not find it to be a user friendly resort.
I think it depends on the unit. The resort overall is a dump compared to the legend of the course, the fact it’s a pga stop and the price you pay. We will never stay here again.
We had two units and both were very clean and accommodating. Make sure they are refurbished and standard. Location was most important to us, we asked to be located near the main pool.
I can only speak to the North Course, which my wife and I played this past October. The course needs attention and is not worth the green fee of $125/each. We stayed at one of the condos next to the course and they’ve seen better days and if I recall correctly there was a daily parking fee.
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"Get ready for a relaxing time enjoying the amenities, best on-site restaurants and spa. "Read full review
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PRICE RANGE
$241 - $466 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
innisbrook, a salamander golf hotel palm harbor, innisbrook, a salamander golf and spa resort, innisbrook resort palm harbor, innisbrook hotel palm harbor, the westin innisbrook golf resort
LOCATION
United StatesFloridaPalm Harbor
NUMBER OF ROOMS
285
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Innisbrook Resort
Which popular attractions are close to Innisbrook Resort?
Nearby attractions include St. Nicholas Greek Orthodox Cathedral (4.0 km), John Chesnut Sr. Park (5.7 km), and Fred Howard Park (6.1 km).
What are some of the property amenities at Innisbrook Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Innisbrook Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Innisbrook Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Innisbrook Resort?
Conveniently located restaurants include Rusty Bellies Waterfront Grill, Mystic Fish, and Strachan’s Ice Cream and Desserts.
Are there opportunities to exercise at Innisbrook Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Innisbrook Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Innisbrook Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Innisbrook Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Innisbrook Resort?
The staff speaks multiple languages, including English and Spanish.