Pestana Orlando Suites Lake Buena Vista
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Pestana Orlando Suites Lake Buena Vista

Traveller (107)
Room & Suite (41)
Pestana Orlando Suites Breakfast
Dining (6)

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Avg. $213 /night, 2/18 - 2/19
$408
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$304
per night
$199
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About

#4 of 376 hotels in Orlando
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Rooms
4.8 of 5 bubbles
Value
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.8 of 5 bubbles
Sleep Quality

Discover the Pestana Orlando Suites Lake Buena Vista, located in one of the most prestigious areas of the city of Orlando. This hotel is conveniently located near the major theme parks, Disney and Universal Studios, as well as the Orange County Convention Center, one of the largest in the country, and all are within a 15-minute drive.

SUITES

The Pestana Orlando Suites is the ideal choice for family trips, with over 100 spacious suites that, in some cases, can accommodate up to 6 people. It is also great for business trips, thanks to its prime location close to the Convention Center, and it includes the following features: access to fast internet, a business center and a private car park.

SERVICES

Enjoy the hotel’s facilities, such as the 24-hour gym, or take a dip in the outdoor swimming pool to enjoy Florida’s wonderful climate. Make sure to save some time to enjoy the continental breakfast.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Free shuttle or taxi services
Business Centre with Internet Access
Meeting rooms
Parking
Pool / beach towels
Outdoor pool
Breakfast buffet
Kid-friendly buffet
Shuttle bus service
Baggage storage
Convenience store
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Business
Charming
Languages Spoken
English, Spanish, Portuguese
Hotel links

Location

11942 Ravallo Resort Drive, Orlando, FL 32836
5.0
5.0 of 5 bubbles470 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Pestana Orlando Suites Lake Buena Vista garners praise for its modern and spacious ambiance, creating a home-like atmosphere that's both welcoming and clean. Guests have called out the hotel's exceptional value, despite occasional hiccups with pricing and fees. While service is typically celebrated for its friendliness and professionalism, there are some mentions of delays in communication. The rooms earn rave reviews for their cleanliness and size, though noise levels and small maintenance issues have been noted. The hotel's cleanliness extends throughout, with travelers appreciating the well-maintained environment. Amenities, including a satisfying breakfast and shuttle service, enhance the guest experience, as does the hotel's convenient location close to Orlando's famed attractions.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Affordable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
Joshua H wrote a review Sept 2024
5.0 of 5 bubbles
We have recently returned from the Pestana after staying for 2-weeks as a family of 3 adults. Overall, we had an excellent stay and left feeling extremely satisfied - the hotel is clean, tidy, and the staff are extremely friendly and helpful!

Upon arrival, our check-in was a smooth process and the member of staff at check-in was friendly and welcoming. Our initial room was lovely however as soon as we stepped inside there was a damp smell, we raised this with the same lady at the check-in and she was extremely apologetic, helpful and assigned us an upgrade straight away. To note, that the original room was clean and tidy, otherwise perfect without this aroma. Our new room, was on the 5th floor and was a bigger room and also maintained the cleanliness of our original room - no complaints with the room, perfect!

The catering staff with Yanira Quinanes as manager were brilliant! Due to my food allergies of Dairy, Egg and Peanuts I felt extremely well catered for, we raised my food allergies on the first morning to Yanira of whom ensured that I was looked after incredibly well as she double checked the ingredients of the items on offer as well as preparing them separately of which she and her team did without needing to be asked. Thank you Yanira and team!

The breakfast consisted of both continental and cooked food with different options everyday, this ranged from sausages, hash browns, bacon, mushrooms, vegetables, cereals, ham, cheese, yoghurts, bread, juices, coffee/tea and milk. The breakfast area was clean and quiet, the staff were very attentive and maintained the area well topping up regularly on food and drink.

On a daily basis the room was cleaned, new towels and bedding were replaced without any issues.

The location of the hotel is excellent. It is very close to amenities including Disney, Universal Studies, Sea World, International Drive as well as popular restaurants such as Chilli's which is less than 5minutes drive.

On previous visits to Orlando, we have stayed at a different hotel which now costs more in total price and charges for parking. Due to this, we chose the Pestana and we were extremely satisfied and would be highly likely to return.
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Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from João Alhais, General Manager at Pestana Orlando Suites Lake Buena Vista
Responded 5 Sept 2024
Dear Joshua H, Im almost speechless with such touching words to describe our hotel!! Thank you for your feedback on your stay at Pestana Orlando Suites Lake Buena Vista. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Orlando Suites Lake Buena Vista, and we look forward to welcoming you again soon. Best regards,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jessica L wrote a review Dec 2024
5.0 of 5 bubbles
Fantastic stay, could not have asked for a better hotel. The beds were very comfy, room incredibly clean, and they offer complimentary shuttle service to the parks, 24/7 coffee and fruit flavored water. There is 24/7 concierge and they offer luggage holding service as well as a small marketplace for any late night snack needs
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Date of stay: December 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
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Luciana R wrote a review Dec 2024
Teresina, PI
5.0 of 5 bubbles
The room is of a good size for a family of 4 people! Every day there is cleaning in the room. We thought that in the course of the days, the cleaning was not so capricious, but every day they arranged the bed and picked up the garbage! The breakfast is good for the American standards (there was always egg/omelette, cheese, ham, yogurt, bread and toaster, orange juice, banana and apple! ) can turn well... the parking lot is large ! There was always a person at the reception who spoke Portuguese! My orders were received over the internet! The orders that arrived before my check-in charged me $5, the ones that arrived during my stay, I was not charged!
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Automatically translated
Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
paulacristinas2017 wrote a review Dec 2024
Lisbon District, Portugal
5.0 of 5 bubbles
"We had a wonderful experience at Pestana Orlando Suites! From check-in to the moment of departure, everything was impeccable. The staff is extremely friendly and helpful, always ready to help with whatever is needed.

The rooms are spacious, well decorated and very comfortable, perfect for families. The cleanliness is impeccable, and the beds are incredibly comfortable, ensuring great nights of rest after long days in the theme parks.

The location of the hotel is excellent, with easy access to the Disney, Universal and other attractions parks. In addition, there are several options of restaurants and shops nearby, which makes everything more convenient.

The hotel's leisure areas are a special highlight. The children loved the pool and the space to play, while we adults loved the quiet and organized environment.

Breakfast offers good options and pleases all tastes, being a great way to start the day. We were delighted with the attention to detail and the concern of the staff in providing an unforgettable experience.

I would recommend Pestana Orlando Suites for those looking for comfort, convenience and great service. We will definitely be back!
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Automatically translated
Date of stay: December 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Free schutle services to Disney and Universal Parks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alice wrote a review Apr 2024
UK
+1
5.0 of 5 bubbles
We spent 5 nights at the Pestana Orlando Suites Lake Buena Vista - it is unreal, booked it directly on their website was a steal for a hotel of this standard, no fees and included breakfast (nice selection each morning - hot and cold buffet). This hotel is brand new and I mean not a mark in sight! Lacking a bit of curb appeal as no signage from the road but it really is an absolute hidden gem. The staff were very professional and friendly, the queen suite we booked was absolutely enormous hard to see from the photos but was by far one of the largest hotel rooms we have stayed at as a family, large bathroom as well as had a lounge area and flat screen tv / microwave / fridge/ safe…plus the hotel has a small heated pool too which kids loved. Great location right by vineyard outlets! And 15min drive from magic kingdom, and 5 or so minutes from seaworld - 100% hidden gem which I hope we get to go back to one day. Would recommend to anyone. Thank you
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from João Alhais, General Manager at Pestana Orlando Suites Lake Buena Vista
Responded 5 Jun 2024
Dear "alicelove1984", Thank you for your feedback on your stay at Pestana Orlando Suites Lake Buena Vista. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Orlando Suites Lake Buena Vista, and we look forward to welcoming you again soon. Best regards,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luis Alberto P wrote a review Mar 2024
5.0 of 5 bubbles
Magnificent hotel for its category. Extremely friendly, polite, essentially feminine staff. Impeccable cleanliness and order. Like many hotels, even 5 and 6 stars, the location of the fire detectors with flashing lights is inadequate and uncomfortable. Some rooms can be noisy if you have rude neighbors, those who talk loudly, even sitting at the table with their interlocutor just inches / centimeters away, but that happens in many places. The pool is very modest and belongs to two ducklings who live in it. If you love hotels with large pools, etc., this is not for you. Very good breakfast with many healthy options. We will return with pleasure. Thank you Pestana Orlando!!! ////////
Magnífico hotel para su categoria. Personal extremadamente amable, educado, esencialmente femenino. Impecable limpieza y orden. Como tantos hoteles, incluso de 5 y 6 estrellas, la ubicación de los detectores de incendio con lucesitas titilantes es inadecuada e incomoda. Alguna habitaciones pueden ser ruidosas si tienes vecinos mal educados, de los que hablan gritando, aun sentados a la mesa con su interlocutor a solo pulgadas / centímetros, pero eso pasa en muchas partes. la piscina ws muy modesta y pertenece a dos patitos que viven en ella. si amas hoteles con piscina grande, etc., este no es para ti. El desayuno muy bueno y con muchas opciones saludables. Volveremos con mucho gusto. Gracias Pestana Orlando!!!
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Date of stay: March 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Magnificent hotel for its category. Extremely friendly, polite, essentially feminine staff. ...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from João Alhais, General Manager at Pestana Orlando Suites Lake Buena Vista
Responded 5 Jun 2024
Dear "309luisalbertop", Thank you for your feedback on your stay at Pestana Orlando Suites Lake Buena Vista. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Orlando Suites Lake Buena Vista, and we look forward to welcoming you again soon. Best regards,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gillk89 wrote a review Jun 2024
Edinburgh, United Kingdom
5.0 of 5 bubbles
The hotel is clean, room size is big and has everything you need. Location is good for getting around. Not much surrounding hotel but this didn’t put us off as we weren’t there a lot. Beds are extremely comfy and huge, I had the best 10 nights sleep I’ve had in a while. One small thing is that sound proofing isnt great and we heard a lot of conversations from surrounding rooms. Most of the reception and housekeeping staff we encountered were very polite and helpful. When we checked in I raised an issue re a parcel I had tried to ship to hotel prior to arrival which was rejected. The man that checked us in said he would look into the issue and see why my emails had gone unanswered. He never followed this up with us and he was the one member of staff we didn’t find to be helpful and he didn’t communicate well with us later on in our stay. We didn’t let it bother us though and we will definitely return in the future. Thank you for a great stay.
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from João Alhais, General Manager at Pestana Orlando Suites Lake Buena Vista
Responded 17 Jun 2024
Dear gillk1989, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests. We thank you for your stay, and we look forward to welcoming you again soon at Pestana Orlando Suites Lake Buena Vista. Kind regards,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amanda H wrote a review May 2024
5.0 of 5 bubbles
The bed is very comfortable. The room is decorated nicely and very modern. They offer bottled water in the room free of charge as well as complimentary breakfast in the morning. The place is clean and smells great. Charlesetta was awesome and friendly!
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from João Alhais, General Manager at Pestana Orlando Suites Lake Buena Vista
Responded 28 May 2024
Dear "F4165FUamandah", Thank you for your feedback on your stay at Pestana Orlando Suites Lake Buena Vista. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Orlando Suites Lake Buena Vista, and we look forward to welcoming you again soon. Best regards,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AnaliaL wrote a review Oct 2024
Asuncion, Paraguay
4.0 of 5 bubbles
Super new hotel, very clean, comfortable and great location!
Very basic breakfast. One or max 2 fruits, (per day the banana does not arrive, amazing having so many markets nearby) the delicious cookies but there was only 1 day of 6 q we were there... little variety of sweet doughs (max 1).
The pool super clean as well as the whole hotel.
I loved having ice maker on every floor, water and coffee available 24 hrs and washers available. It would be great if they provided the soap for themselves or at least the option to buy.
We forgot some cables and when we returned 2 days later the cables were gone. We were very struck as we always had the experience of returning things but it did not happen here.

Anyway I loved the hotel, the comfortable beds and bedding, the ice cream works super and there is free parking for all cars.
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Automatically translated
Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salilo V wrote a review May 2024
4.0 of 5 bubbles
We enjoyed our stay decent value, however the mini fridge was pretty loud in our room, (113) I told them about it so hopefully they replace it. There's a shuttle to the parks only used it once but it picks you 15mins before the parks open so you won't be rope dropping because they pick up at other hotels. Breakfast is decent for 11 bucks, it's a buffet so for people trying to save off food cost, I think it's worth it, however it's nothing fancy or noteworthy. Pre-made omelet, waffles, bacon, ceral etc. The lobby smells clean, I wish the rooms had the same smell honestly the room I had did have a stale oder but nothing too crazy. Local restaurant I recommend first Watch for breakfast it's 3 mins away from the hotel. You can purchase gooda in the lobby as well, so late night drinks, sunscreen, toothbrushes etc. Easy check in, easy check out.
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Date of stay: May 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from João Alhais, General Manager at Pestana Orlando Suites Lake Buena Vista
Responded 17 Jun 2024
Dear "salilov2024", We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made in the short-term. We appreciate that you chose Pestana Orlando Suites Lake Buena Vista for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit. Kind regards,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Joanlame
Lima, Peru23 contributions
01 tratadora, 01 bicicleta estacionaria y mancuernas de diferentes kilos
Answer from JourneySeeker
8 contributions
Hi, the machines don't come with detergent. So, you either have to bring your own (there's a supermarket at a 10 min walk away) or purchase at the hotel's Marketplace, although stocks may fluctuate as was our understanding during the stay.
Paulo L asked a question Aug 2024
Sao Paulo, SP75 contributions25 helpful votes
Do you accept packs from Amazon?
Answer from Minn M
5 contributions
I don't know what that is.
AnaliaL asked a question Aug 2024
Asuncion, Paraguay171 contributions38 helpful votes
Hola quisiera saber los horarios del shuttle a parques y si va solo a los de Disney o también a universal
Answer from Minn M
5 contributions
Anglais, por favor. No hablas Español
arlenejustice asked a question Aug 2024
Chicago, Illinois149 contributions103 helpful votes
is the sofa a pull out bed?
Answer from Minn M
5 contributions
Yes.
Katie W wrote a tip Jan 2025
6 contributions
5.0 of 5 bubbles
"Breakfast is very busy around 9am so plan to get up earlier!"
Read full review
cbk1111 wrote a tip Dec 2024
buffalo ny32 contributions14 helpful votes
5.0 of 5 bubbles
"A really good option if you can’t afford the inflated Disney prices"
Read full review
Dcruz wrote a tip Dec 2024
3 contributions
5.0 of 5 bubbles
"If taking the hotel shuttle to the parks, make sure to arrive at least 10 mins earlier than the scheduled departure time. We missed it!"
Read full review
AnaBenedito wrote a tip Nov 2024
Faro District, Portugal5 contributions1 helpful vote
5.0 of 5 bubbles
"Don’t listen to other reviewers! Give it a try and you won’t regret. Best note in Orlando"
Read full review
Brandy M wrote a tip Oct 2024
1 contribution
1.0 of 5 bubbles
"Better front of the line person"
Read full review
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There are more places to choose from in the Orlando area.
PRICE RANGE
$214 - $307 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
127
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PESTANA ORLANDO SUITES LAKE BUENA VISTA - Updated 2025 Hotel Reviews

Frequently Asked Questions about Pestana Orlando Suites Lake Buena Vista
Which popular attractions are close to Pestana Orlando Suites Lake Buena Vista?
Nearby attractions include Basilica of the National Shrine of Mary, Queen of the Universe (0.9 km), The Escape Company (0.9 km), and Orlando Vineland Premium Outlets (0.9 km).
What are some of the property amenities at Pestana Orlando Suites Lake Buena Vista?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Pestana Orlando Suites Lake Buena Vista?
Guests can enjoy free breakfast during their stay.
Is parking available at Pestana Orlando Suites Lake Buena Vista?
Yes, free parking is available to guests.
What are some restaurants close to Pestana Orlando Suites Lake Buena Vista?
Conveniently located restaurants include Sofrito Latin Cafe, Kobé Japanese Steakhouse - Lake Buena Vista, and El Patron Restaurante Mexicano.
Are there opportunities to exercise at Pestana Orlando Suites Lake Buena Vista?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Pestana Orlando Suites Lake Buena Vista?
Yes, laundry service and self serve laundry are offered to guests.
Does Pestana Orlando Suites Lake Buena Vista offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Pestana Orlando Suites Lake Buena Vista?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Pestana Orlando Suites Lake Buena Vista?
Many travellers enjoy visiting Osceola County Historic Courthouse (14.1 km).
Is Pestana Orlando Suites Lake Buena Vista accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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