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The Ritz-Carlton Orlando, Grande Lakes

Traveller (1430)
Room & Suite (421)
Pool & Beach (186)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Ritz-Carlton Orlando, Grande Lakes is a 500-acre nature inspired luxury resort in Orlando, Florida located 10 miles from Walt Disney World; 10 miles from Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, award-winning spa with adult-only pool and dining by James Beard award-winning chefs.
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Property amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Tennis Court
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Green
Classic
HOTEL CLASS
Hotel links
Visit hotel website
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Hotel deals
Location
Full view
37Car recommended
Grade: 37 out of 100
14Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Contact
4012 Central Florida Parkway, Orlando, FL 32837-7662
Getting there
Orlando Intl Airport12 km
Central Florida Regional Airport47 km
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3,200Reviews
1,938Photos
76Q+A
100Room tips
Traveller rating
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  • 49
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Popular mentions
I was at the Ritz for a company meeting and was treated exceptionally well from Check In - (thank you Skylar for recognizing it was my birthday and my room on the main floor was perfect) The distance to the conference center meeting rooms was not daunting as it can be at other
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Response from TeamMarriott, Manager at The Ritz-Carlton Orlando, Grande Lakes
Responded 3 days ago
Dear SpikerMom, On behalf of the Ladies and Gentlemen of The Ritz-Carlton Orlando, Grande Lakes, thank you for the excellent review. We are so delighted to read that you loved our inspired service, and we appreciate you acknowledging our devotion. Our restaurants are farm-to-table dining, using our onsite garden, apiaries & chicken coops to source all of our menus, and we are glad you loved them too! We appreciate you taking the time to share your experience and look forward to seeing you again soon. Best Regards, Jenny Piccione jenny.piccione@ritzcarlton.com Hotel Manager
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Generally great service as you would expect from the Ritz. Hard product in rooms were a little dated. Staff was very very courteous and professional. We went between Xmas and NYE which is very busy. Overwhelmed staff did their best to keep up but staffing was not sufficient.
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Upbeat, friendly and very helpful front desk made it a wonderful stay. Lobby is grand, rooms a little worn but large with great views. Ballroom area very elegant. Ritz Residences in process of being built. No noise issues. Pool area wonderful. Highly recommend.
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Response from TeamMarriott, Manager at The Ritz-Carlton Orlando, Grande Lakes
Responded 5 days ago
Dear Gerry H, We appreciate the excellent review, and we thank you for choosing The Ritz-Carlton Orlando, Grande Lakes. It is always lovely having our devotion to service recognized as we are committed to providing our guests the finest personal service and facilities with a warm, relaxed, yet refined ambiance. Thank you again for recommending us, and we look forward to your next visit very soon. Best Regards, Jenny Piccione jenny.piccione@ritzcarlton.com Hotel Manager
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We stayed here before Christmas and service was perfect as were our accommodations . As far as I am concerned there was no downside whatsoever . Everything was excellent . We will definitely stay here on our future Orlando trips . The ritz is the
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Response from TeamMarriott, Manager at The Ritz-Carlton Orlando, Grande Lakes
Responded 1 week ago
Dear Bill G, Thank you for being our guest at The Ritz-Carlton Orlando, Grande Lakes. We appreciate your generous comments, and we are pleased we could be a part of your memorable visit. Evaluations like these inspire our Ladies and Gentlemen to continue delivering exceptional service. We look forward to seeing you every time your travels bring you to Orlando. Best Regards, Jenny Piccione jenny.piccione@ritzcarlton.com Hotel Manager
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We're regulars at the Ritz Carlton Orlando Grande Lakes but for many more reasons than one. When we first moved to Orlando it was the only 5-Star resort in the area, and they earned the reputation. Sure, maybe we're a little partial because we chose it for our wedding 12 years
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12345685
Do all rooms have a balcony?
Yes, all rooms have balconies. Rooms you see on side with a window are part of a suite. Suites have 2 balconies.
1 vote
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Do all rooms have a balcony?
Im really not sure but believe me its nicer than any other hotel in the area and I loved it and I a picky.
0 votes
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Are rooms soundproofed? Ie not able to hear tv from adjoining rooms/doors banging. Thanks
Its a Ritz. Nuff said?
1 vote
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Are rooms soundproofed? Ie not able to hear tv from adjoining rooms/doors banging. Thanks
Not sure, if Sound proofed, but we did not notice any noise from other Rooms.
1 vote
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Dear traveler: The location alone is worth it. It offers some fine dining, spa services. My accommodations were excellent. Here is my advise: call the property directly, ask for a rooms reservation supervisor, tell him or her what your needs are, special stay, birthday celebration, and you want to make sure that your accommodations are not outdated, but updated. Upon your arrival, if you don’t like what they gave you, simply ask for different accommodations.
1 vote
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12345616
"My room , #153, was on main floor but my balcony was not ground floor which meant I could sleep with the slider open which I love."
"Avoid the room under the executive lounge"
"Best views are higher floors facing the golf course"
"Any view over the pool gives a great view of Disney's fireworks!"
"Best to stay elsewhere"
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12345620
PRICE RANGE
US$358 - US$1,453 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton orlando grande lakes hotel orlandoritz orlando
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
582
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