Airport Inn & Suites
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Airport Inn & Suites

This is where the pull out couch should be
Traveller (173)
Standart (1) Queen Bed
Room & Suite (146)
Breakfast
Dining (27)

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About

3.5
#256 of 374 hotels in Orlando
4.0 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Located in Orlando,FL, the Airport Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Outdoor pool
Fence around pool
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Vending machine
Airport transportation
Business Centre with Internet Access
Photo copier / fax In business centre
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
Languages Spoken
English, Spanish

Location

8101 Aircenter Ct, Orlando, FL 32809
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 38 out of 100
38
Orlando Intl Airport
Orlando Sanford International Airport
39.9 km
See all flights
Sand Lake Road Station
14 minOrlando Sunrail
1 Attraction
within 1 kilometer
3.5
3.5 of 5 bubbles1,242 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Airport Inn & Suites has garnered an array of opinions, with its location often celebrated for convenience by numerous travelers. However, guests have called out inconsistencies in cleanliness and room conditions, pointing to maintenance and security concerns. The hotel's atmosphere receives mixed reviews, with comfy beds being a highlight amidst some critiques of outdated decor. Service, particularly the shuttle, frequently faces criticism for its reliability and staff professionalism. Additionally, many guests question the value, feeling amenities and breakfast fall short of expectations and are troubled by additional fees.
Location
Convenient
Atmosphere
Outdated
Rooms
Uncomfortable
Value
Expensive
Cleanliness
Mixed
Service
Unreliable
Amenities
Underwhelming

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1,242Review54Q+A100Room tips
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Detailed Reviews
Darrel B wrote a review Feb 2020
New Cumberland, Pennsylvania
4.0 of 5 bubbles
This is s nice hotel except for a few things. There was no hot water at 9:30 a.m. after most people were or had showers. The toilet plugged. Even though the tank filled completely nothing happened when the toilet was flushed.
We weren't expecting a gourmet breakfast. But the juices watered down more than most places. The eggs were refilled from a clear plastic bag. There
weren't enough tables to sit everyone even after 9:00 a.m. The breakfast bar area was extremely crowded.
There were no towel racks at all in the bathroom. The bathroom door was a heavy metal door with a spring closure. The light switch was not on the side where the door opened. This is the part of the room which showed heavy wear. The fan came on with the light, but despite that the bathroom was very warm and humid.
The kitchenette are did not have a light, so was always a little dark. When we arrived the room was around 70 degrees but humid. We turned the A.C. down and eventually the humidity went down.
Otherwise a very nice hotel.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Timothy Manuel, General Manager at Airport Inn & Suites
Responded 22 Oct 2020
Thank you for completing the survey regarding your recent stay at our property. I apologize that we did not meet your expectations. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jmarx46 wrote a review Jul 2021
3.0 of 5 bubbles
There was a hole in the plaster in the room. The bathtub faucet drips and you could hear the dripping all night long. There were an insufficient number of bath towels in the room and the hotel had no more clean ones until the laundry was completed and then had no staff to bring to room. We never received requested wake-up call. You decide!
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Review collected in partnership with Best Western
Date of stay: July 2021
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Timothy Manuel, General Manager at Airport Inn & Suites
Responded 29 Jul 2021
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
awpfeffer wrote a review Feb 2020
Houston, Texas
3.0 of 5 bubbles
If you stay here be sure and tell the desk agent what time you want to use the shuttle to the airport, 24 hours in advance. The time schedule fills up quickly because the shuttle service is for many other Hotels close by. If you take a TAXI it will cost $25 to go about 5 miles. Outrageous !!
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Review collected in partnership with Best Western
Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Timothy Manuel, General Manager at Airport Inn & Suites
Responded 22 Oct 2020
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RandyK wrote a review May 2020
5.0 of 5 bubbles
I booked a hotel through bookings.com at another location. Arrived to that hotel in utter disgust and discomfort. Requested a refund within 10 minutes of checking in to that location and made a phone call at 11pm to this Best Western. The front desk lady quickly helped me out, and gave me the best rate (which wasn't that much more expensive than the original hotel I booked on bookings.com)

The stay was very comfortable, and nice here. The lobby was very clean, and updated to a modern appearance. I unfortunately didn't get to enjoy the amenities they normally offer due to corona virus issues, but that is not reflected at all in this review.

The hotel room was very clean, modern updated look and looked very close to the photos they had online. The bed was comfortable, and even the AC didn't have that musty/moldy smell coming from it, like I have experienced at other hotel locations.

Overall, I do recommend staying here if you're looking for a good clean quiet place to stay with a pool as well (it is an ourdoor pool)

If I had to post negatively I would say the wifi service was almost unusable, and the remote for the tv was an aftermarket/basic function remove which had a poor remote range, but these are nit-picking negatives that are not affecting my overall review.

TLDR: Good staff, clean lobby, clean room, great experience at a good price.
Read more
Review collected in partnership with Best Western
Date of stay: May 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Timothy Manuel, General Manager at Airport Inn & Suites
Responded 22 Oct 2020
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 407-587-2800
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patriotic Ryder wrote a review Apr 2022
Discovery Bay, California
5.0 of 5 bubbles
Had to find a hotel convenient to Palm Coast and Daytona. This hotel hit that sweet spot. Clean and great location. I was riding my Harley Davidson and it rained when I was out getting dinner, they supplied some towels to wipe down bike and let me park under cover. Room was nice size and water pressure good when taking a shower.
Read more
Review collected in partnership with Best Western
Date of stay: April 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeffrey Smith, General Manager at Airport Inn & Suites
Responded 4 Apr 2022
Thank you for your wonderful review. We love hearing positive feedback. We are happy we could be here for you.!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chianti morris wrote a review Oct 2020
Ocala, Florida
5.0 of 5 bubbles
Mr. Manuel and his staff are so friend and helpful. My housekeeper Ms. Aida went above and beyond on my room cleaning it. When I went for my morning exercise(walking) around the building I was impressed with the grounds being so well kept, (the water fall on and working). This morning I got to speak with one of the other young ladies that work here Ms. Mathias, she was so polite to me .I like this hotel and I will return and recommend it to other.
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Timothy Manuel, General Manager at Airport Inn & Suites
Responded 22 Oct 2020
Thank you for your kind words we do appreciate it.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy J wrote a review Jan 2020
Sebastian, United States
1.0 of 5 bubbles
Other than the fact it is close to the airport I have nothing good to say about this property. The a/c in the room sounded like a jet engine the fan motor was also extremely loud. There was considerable outside noise also. Sirens, Train. On to the worst part. The bed and pillows. So very hard. No sleep whatsoever. I don't know whose idea it was to put those tiny pillows on the king size bed but they were terrible and hard. Never have I stayed in a hotel that was that uncomfortable.
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Review collected in partnership with Best Western
Date of stay: January 2020
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adventure45897429187, General Manager at Airport Inn & Suites
Responded 23 Jan 2020
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FirstSam wrote a review Jan 2020
Strasburg, Virginia
4.0 of 5 bubbles
Very nice property. Well run, clean and pleasant staff. Only complaint was coffe from urn at breakfast tasted strange. We did not drink instead asked for in room coffee packets and were given them by desk staff. Breakfast buffet was good.
Read more
Date of stay: January 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adventure45897429187, General Manager at Airport Inn & Suites
Responded 23 Jan 2020
Thank you for the nice review about our property and staff, I will have the coffee machine checked. Thank you for staying with us and we hope to see you again soon. Tim Manuel General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Donald S wrote a review Feb 2020
Comstock Park, Michigan
4.0 of 5 bubbles
Spent one night here as we wanted a hotel close to the airport with a shuttle. The hotel is clean and the staff very friendly. The rooms are nicely large and very clean. Ran into two minor quirks. One, we checked in at 2:55 (check in is 2:00), and one of the two rooms we requested was not cleaned yet ( we arrived on a Monday, so I’m sure there were a lot of rooms to clean after the weekend). Two: we checked in, went out to eat supper then returned our rental car to the airport. After that, I tried five times over a 30 minute period to call the number the front desk gave us for a pick up at the airport. Not once did anyone answer. So I had to call the front desk to get the shuttle driver to pick us up.
Just two minor nuisances that could have and should have been avoided. Otherwise, I highly recommend this hotel.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Timothy Manuel, General Manager at Airport Inn & Suites
Responded 22 Oct 2020
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mexican Food afficianato wrote a review Feb 2020
1.0 of 5 bubbles
When we checked in to this hotel we told both the desk clerk and assistant manager that we needed to be on the first airport shuttle the next morning. We were told that it would be at 5:00 AM. We said we would take it. We got up at 4:30 AM, packed and were in the lobby at 5:02 AM, only to learn that the shuttle had departed and our name was not on their list and the next shuttle would not arrive until 6:00 AM (too late for a 7:00 AM take off) We were able to take an Uber, A problem having people working with poor command of English.
Read more
Date of stay: February 2020
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Timothy Manuel, General Manager at Airport Inn & Suites
Responded 22 Oct 2020
Thank you for completing the survey regarding your recent stay at our property. I apologize for the mix up with the airport shuttle. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Andrew F
1 contribution
It does not, but if you call ahead perhaps they can accommodate. The current hours are 4a-12p and 4p-12a. You will have to call them to get picked up anyhow. I suggest calling before you take off if not ASAP
Orlando, Florida
Hello: Answering your question; you can from our hotel go to Downtown Orlando without renting a car. You can use the Public Transport called Lynx. The bus stop is almost across from the Hotel. Once you take the Bus number 11 (which have free WiFi); you will have to get off at the Central Station on Garland Avenue. There are always other faster and more private options like Uber or Lyft alternatives. Thank you for your question.
Cindy09222 asked a question Oct 2019
Toronto, Canada6 contributions10 helpful votes
Does hotel offer shuttles to port Canaveral cruise terminal? Cost?
Answer from DebraB
Warner Robins, Georgia
It is offered through a 3rd party service at $20 pp
Answer from Reet A
Vancouver, Canada20 contributions5 helpful votes
We dropped off our rental car the night before our early morning flight so the hotel provided us with a number to call when we were ready for pick up and we used our cell to make the call.
Treasure t asked a question Sept 2018
Miami, Florida
HOW far is this hotel from horror night
Answer from Juliana C
Orlando, Florida1 contribution1 helpful vote
Hello Kim! We are 20 mins from the Universal Studios Parks. Call us to make your reservation. Regards, Juliana Usquiano General Manager
Byron T wrote a tip Mar 2024
Summersville, WV, United States73 contributions7 helpful votes
3.0 of 5 bubbles
"Pick someplace different or plan to pay for airport shuttle."
Read full review
Safari16548498719 wrote a tip Feb 2024
7 contributions
1.0 of 5 bubbles
"Don't pay for a suite; false advertising. Badpart of town. About 30 min drive from the Orlando airport. "
Read full review
nate l wrote a tip Feb 2024
1 contribution
1.0 of 5 bubbles
"Do not stay here!!!!!! "
Read full review
JP M wrote a tip Feb 2024
1 contribution
2.0 of 5 bubbles
"Many other hotel around with regular shuttle at the airport"
Read full review
Rashelle H wrote a tip Jan 2024
3 contributions1 helpful vote
1.0 of 5 bubbles
"DO NOT STAY HERE. "
Read full review
Not the right property for you?
There are more places to choose from in the Orlando area.
PRICE RANGE
$112 - $145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western airport hotel orlando, best western airport inn and suites, orlando best western
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
100
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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AIRPORT INN & SUITES - Hotel Reviews & Price Comparison (Orlando, FL) - Tripadvisor

Frequently Asked Questions about Airport Inn & Suites
Which popular attractions are close to Airport Inn & Suites?
Nearby attractions include Bronze Kingdom (0.4 km).
What are some of the property amenities at Airport Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Airport Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Airport Inn & Suites?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Airport Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Airport Inn & Suites?
Conveniently located restaurants include Waffle House, Wendy's, and Rachel's Orlando.
Are there opportunities to exercise at Airport Inn & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Airport Inn & Suites have an airport shuttle?
Yes, Airport Inn & Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Airport Inn & Suites have airport transportation?
Yes, Airport Inn & Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Airport Inn & Suites?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Airport Inn & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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