Sonesta Miami Airport
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Sonesta Miami Airport

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Panorama of the Double Full Room at the Crowne Plaza Miami Airport
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Crowne Plaza Miami Airport
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About

4.0
#10 of 139 hotels in Miami
4.2 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Whether you're traveling for business or pleasure, discover the relaxing South Florida lifestyle at Sonesta Miami Airport, top ranked on Trip Advisor. Located one mile and a half from Miami International Airport (MIA), offering all guests round trip airport shuttle service. Be minutes away from Miami's favorite neighbors and attractions, including Port Miami Cruise Terminals (stay pre and post cruise), Brickell, Downtown Miami, Wynwood, Miami Design District, Coral Gables, Miracle Mile and a quick drive to glitzy South Beach. The hotel is also minutes away from the former Miami Marlins Park baseball stadium (now called Loan Depot Park) and the FTX Arena (the former American Airlines arena), home of the Miami Heat basketball team as well as favorite Miami restaurants, nightclubs and attractions. Plan your next special event or business meeting at our Miami hotel. We provide over 5,000 square feet of flexible indoor space and a modern and spacious Grand Ballroom.
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Property amenities
Paid private parking on-site
Wifi
Pool / beach towels
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Secured parking
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Quiet
Languages Spoken
English, French, Spanish

Location

950 NW Lejeune Road, Miami, FL 33126
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
Miami Intl Airport
Fort Lauderdale-Hollywood International Airport
34.5 km
See all flights
2,344Reviews125Q+A100Room tips

Reviews
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Detailed Reviews
Oldervisitor wrote a review May 2023
Yorktown, Virginia34 contributions28 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
We booked a one-night stay due to an airport layover; waited about 12 minutes for the shuttle, and checked in around 9 pm. The desk clerk was so warm, attentive, and efficient. We wanted to print out boarding passes for the next day, and she graciously steered us to their computer/printer room. We accomplished that task with ease. We were very impressed with the cleanliness, the security measures, the quiet room, comfortable bedding, plenty of towels, etc. Check out the next morning was equally easy, and the shuttle returned us to the airport at 5 am. Although our stay was brief, we could not have been more pleased that we had ended up at the Sonesta Miami Airport hotel.
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: We asked for a lower floor since one of us has a "height concern" and were given a 3rd floor...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Franceina Strachan, Guest Services / Front Office at Sonesta Miami Airport
Responded 5 Jun 2023
Dear Oldervisitor.. Thank you for choosing to stay with us and for sharing your positive experience, we are very happy to hear that our staff was very effecient and attentive, and your needs were taken care of, as well as the cleanliness and our security measures. we strive to provide convenient and enjoyable stays for our guest. We appreciate your feedback and hope to see you again in the near future
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Tim S wrote a review Jan 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
Let me first say that I stay in hotels all over the world for over half of every month for work, so I feel like my exposure to the hotel customer service industry is broader than most. I come to the Miami area many times throughout the year and I always request the Crowne Plaza Miami Airport not only for its comfortable amenities, cleanliness, and location convenience but mostly for the professional friendly staff – foremost Gloria’s smiling friendly greetings and warm caring personality at breakfast and lunch every day. She is the highlight of my trip and reason enough to make this hotel accommodation request. Muy gracias, Gloria, for making me feel like I’m at home even when I’m not – you’re the friendliest rock star in the world, literally – the world

Tim
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pksahora, General Manager at Sonesta Miami Airport
Responded 22 Jan 2020
Dear Tim S, Wow what a a great review of our performance and the highlighting of the special contribution my Business partner Gloria adds to the enjoyment of your stay. Thank You very much from all of us for your endorsement of our hotel. Please know that we will always be ready for any assistance we can offer in order to make your stay comfortable and as expected. Wishing you safe and productive travels. Til next time.
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buddy c wrote a review Jun 2021
1 contribution
5.0 of 5 bubbles
Gustavo the waiter was very helpful, helping me with navigation to elaborate clubs after eating a great meal. The nite life was kicking in Miami. He was very attentive bringing me extra napkins and always filling my cup when it got empty. 5 stars
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santiago Manzi, Guest Services / Front Office at Sonesta Miami Airport
Responded 2 Jul 2021
Dear 126buddyc, Thank you for your kind words and for recognizing the amazing job Gustavo does. We appreciate you taking the time to let us know how we did and we do hope to see you soon on your next trip to Miami!
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errol wrote a review Jun 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
the special details i want to recignized is a person who cleaned my room. ms. mariela matquez. very excellent sevice ,very consistence,very good cleaning.her service was very excellent.after cleaning she always make sure everyhing was in good condition and her ask her service in the room.i was very at home when she cleaned my room.
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Date of stay: June 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: room 206 errol evardone
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pksahora, General Manager at Sonesta Miami Airport
Responded 10 Jun 2020
Dear evardone, very happy to note that your stay with us made you feel welcome and appreciated. I am pleased that my Business partner Mariela contributed heavily to your well being and comfort. She is very happy that her efforts are recognized and had such a positive impact on your stay. From all of us, best wishes for safe, healthy and productive travels.
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Delfinito C. Olarte wrote a review May 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
Stateroom steward Mariela is very consistent everyday in making up or cleaning in a nice manner. She always say hi,how are you and anything you need all those thing make me comfortable in may stay here in crowne plaza hotel until i check out. Advance thank you for your hardwork MARIELA keep up a good work..God Bless you.
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Date of stay: April 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pksahora, General Manager at Sonesta Miami Airport
Responded 15 May 2020
Dear Mr. Delfinito c. Olarte, we are so very pleased that your stay with us is comfortable and satisfactory. Highlighted by the special service provided by my Business partner Mariela. I am truly lucky that she is part of our team and her dedication to our Guest's well being, she displays every day when on duty. Please do not hesitate the reach out to us if we can make your stay more comfortable in any way. Happy to have you staying with us.
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Christopher M wrote a review Feb 2020
Winsford, United Kingdom3 contributions4 helpful votes
5.0 of 5 bubbles
Enjoyed both pre and post cruise stays here. The hotel offers a warm welcome with stand out service from the reception team and especially from Gloria at breakfast time. Recommended highly. The hotel has comfy beds, a sheltered pool and and deck and offers quick shuttle access to the airport every 20 mins.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pksahora, General Manager at Sonesta Miami Airport
Responded 18 Feb 2020
Dear christophermF6132CI, we are very happy that you two stays at our hotel met your expectations. The details included in your review of our performance are very valuable to us as well as others looking for the best suited accommodation when stopping over in the Miami Airport area. We are very pleased the our service performance enhanced your stay and thank my Business partners for their service performance. Gloria in particular send her appreciation for highlighting her contributions to your stay. Hope to welcome you again and sending best wishes for safe and enriching travels.
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Carolpad wrote a review Jan 2020
45 contributions39 helpful votes
1.0 of 5 bubbles
I always give honest feedback, and I gave this hotel a second chance before I put this review up. We were booked as an overnight en route to our cruise ship. After an 11 hour flight , and a total of 14 hours travelling and our clocks being 5 hours ahead we were shattered on arrival and looking forward to a good nice sleep and to get into the time zone, I noticed when we were checking in that our booking card said 'roll in bathroom' and I asked what this meant, the receptionist was a bit hesitant and said we had been booked a disabled room with a disabled bathroom. Neither myself or. Y husband are disabled so I asked to change rooms, it then transpired that as our agent had booked through 'day rooms' the booking was to be whatever was available when we arrived. I had written to the hotel 5 weeks earlier to let them know we were coming and to book a day room for the following week, when I told then that they told me the person who comminicated with me had left the hotel? The front desk manager refused to change the room as that was all that was available . Our room was in the second floor, next to the lift and the ice vending machine , all night long the ice machine made noises and the lift kept us awake. The bathroom was a disabled wet room with no bath. The hotel is ok LD and very tired. The bed was the smallest double and very uncomfortable . We had no choice but to accept and I have complained to my agent who said they did not books disabled room . However before we left I asked if we could expect the same treatment for the following week the manager told me categorically that we had reserved a king room and that is what we would get. A note about the staff . Just best to sum up in one word 'arrogant' their attitude if you don't like it , leave ! So o e week later we return for our pre-booked (by me this time) remember the manager said king bed guaranteed , day room booked from 10am to 6pm we arrived at 9.55 , guess what , no king room available only what we have available which is a double. Do we want to cancel and not have a room. It was like groundhog Day, not bothered, no honour of what was booked. Whilst I was checking in a chap asked if he could leave His bags somewhere as his flight was not for another four hours ,, not our policy sir he was told can't help you . This is not a brilliant hotel it's tired, it's a con, and the staff care little about whether you stay or don't stay . Customer service big zero. Hotel big zero . Don't do it , find another hotel , we will for our next visit and crowne plaza we will never ever choose your hotel chain again. There was one very helpful chap he was the driver of the shuttle , lovely man, great attitude , no idea how he is linked to this hotel. The hotel is one of the furthest from the airport do yourself a favour avoid avoid avoid . Pictures speak for themselves ...
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pksahora, General Manager at Sonesta Miami Airport
Responded 7 Jan 2020
Dear Carolpad, I just wanted you to know that I have received detailed information regarding your reservation and accommodation concerns. While I understand that the accessible room was not to your liking, I also see that the assigned room type was correct based on the booking profile in the system. Looking at the shift report on hand, it is recorded, that your request for a different room type could not be addressed due to the sold out status of the hotel. Upon your return for the second visit, we could not accommodate your Day Use room reservation in the desired room type as it was not available at that time of your arrival. An alternative was offered which you accepted. However I am certain that we could have/should have done better explaining the conditions for booking a Day Use room. For this you have every right to be upset with our operation. Regretfully at this point I can only offer my apology for our shortfall. Thanking you for your detailed and balanced feedback, I wish you more relaxing and enjoyable future travels.
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Peter H wrote a review Jan 2020
Mississauga, Canada407 contributions106 helpful votes
4.0 of 5 bubbles
This hotel is conveniently located near the airport. It has a nice pool area with exercise room on the second floor. The hotel is a bit outdated and one has to pay for parking and breakfast. There’s a breakfast included option which is more than the non breakfast cheaper option.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pksahora, General Manager at Sonesta Miami Airport
Responded 23 Jan 2020
Dear Z5544LOpeterh, we appreciate the selection of our hotel and the evaluation of our performance. Wishing you safe and productive travels.
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Heim Stulka wrote a review Aug 2022
Liverpool, United Kingdom23 contributions11 helpful votes
2.0 of 5 bubbles
After American Airlines cancelled our flight to Lima last minute, they put everyone up in hotels around the airport area and I was unfortunately placed here. Check in assistants are very slow and not overly helpful or friendly, just lacking basic customer service skills really! The mini mart was mostly comprised of messy, empty shelves but what was left of the food and drink selection was poor, over-processed and over-priced trash. When I finally got up to my room, I had been given a disability accessible room, which was fine except for the big dirty drain in the middle of the bathroom floor!! Also other than a bedside lamp, the room did not have any lighting, meaning for a 2am arrival, I had to use the torch on my phone to even see where I was going!! Also, the room must have been on a slant as the furniture unit adjacent to the bed had drawers that were rolling out and making noise no matter how many times I pushed them back in. This created a very small atmosphere in the room which I disliked. The room and hotel itself are very outdated and basic, nothing like any other 4 stars I’ve stayed in. Breakfast was $22 for the saddest looking buffet I’ve ever seen… wet scrambled eggs, greasy sausage patties and dry cubed potatoes… that’s it for cooked breakfast! As a vegetarian I had watermelon with some waffles, but the waffles were rock solid and I can only assume stale from previous days…. Gross!! You had to eat with packaged flimsy plastic cutlery too which again emphasised how NOT value for money this breakfast was. As American Airlines had rebooked my flight for 2 days later, I ended up going back to the airport to ask to change hotels as I couldn’t handle being in the shabby Sonesta any longer…
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Date of stay: August 2022Trip type: Travelled solo
Room Tip: Don’t waste money on breakfast here, it is abysmal!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Agsel Corredera, Guest Services / Front Office at Sonesta Miami Airport
Responded 22 Aug 2022
Thank you for your preference by selecting our hotel for the enjoyment of your vacations and for sharing your impressions regarding your experience. We are saddened to know that your stay was not as we would have wished. We regret the perception that you might had in certain areas, whose observation we have taken into account to avoid re-occurring, since certainly such situations are detractors that we must prevent. Please receive our most sincere apologies for the situations encountered. We sincerely hope that these situations, do not deprive us of having the honor to welcome you in the future, and in this way change the perception they have had about our hotel. Best regards,
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Goughie wrote a review Feb 2020
Truro, United Kingdom317 contributions348 helpful votes
4.0 of 5 bubbles
Decided to stay here after our flight from the UK rather than transfer straight to Fort Lauderdale. Such a good idea. The room was good with lovely big comfy beds so we were able to get a good rest. Check in wasn’t the best experience as the clerk didn’t really understand how the IHG membership programme works but it worked out ok in the end. I also felt the clerk at checkout was a bit snappy. Obviously she was doing something else and didn’t want to be bothered. We had a snack and drink in the bar which was fine but thought the cost of the breakfast at $22pp was excessive so we went to the Cuban restaurant across the road which was excellent and a fraction of the cost. Overall good choice and I would do this again.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pksahora, General Manager at Sonesta Miami Airport
Responded 24 Feb 2020
Dear Goughie, we appreciate the constructive review provided and the detailed feedback. It is very much appreciated by us and I am sure that it will help others in selecting the best suited accommodation when visiting Miami. Thank You. I do regret that the performance of our Front Desk Business partners was below the expected level and offer my apology for this shortfall and assure you that it will be addressed. Wishing you continued safe and comfortable travels.
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fred asked a question Nov 2022
Birmingham, United Kingdom
Does the shuttle bus for dolphin mall call at the hotel??
Answer from chuncho88
18 contributions20 helpful votes
Hi, unfortunately it doesn’t.
Answer from Martha Valenzuela
Miami, Florida
Hello Ms. Jennifer, The nearest liquor store is around 7 minutes walking distance. as for the Ihop is 10 minutes walking distance. And our Breakfast is buffet style and also a la cart; buffet price is $21 per person and a la cart different prices accordingly with the items.
Derrylee M. Rankin 🇰🇾 asked a question Apr 2022
Grand Cayman202 contributions94 helpful votes
Do the rooms have balconies?
Answer from Martha Valenzuela
Miami, Florida
No we do not, but we offer a pool on the second floor as well as a well equipped 24/7 gym.
Answer from Martha Valenzuela
Miami, Florida
Yes, we do offer day use rooms. If you have any other questions please do contact us , we'll be happy to assist you.
Kerry L wrote a tip Apr 2024
3 contributions
3.0 of 5 bubbles
"Make sure the pool is open if that’s the reason you are thinking of staying here. "
Read full review
LoveFamilyTravels wrote a tip Apr 2024
Inverness, United Kingdom31 contributions16 helpful votes
4.0 of 5 bubbles
"Free airport shuttle "
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marla m wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"We need a pool "
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MEL D wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Keep up the good work! Food options could be better! "
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Casey F wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Look up the complimentary shuttle when you arrive at the airport, it will show you the estimated arrival time as well as it's live location!"
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Not the right property for you?
There are more places to choose from in the Miami area.
PRICE RANGE
$231 - $298 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza miami airport hotel miami, miami crowne plaza
FORMERLY KNOWN AS
Crowne Plaza Miami Airport
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
308
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SONESTA MIAMI AIRPORT - Now $222 (Was $̶2̶9̶3̶) - UPDATED 2024 Hotel Reviews & Price Comparison (FL) - Tripadvisor

Frequently Asked Questions about Sonesta Miami Airport
Which popular attractions are close to Sonesta Miami Airport?
Nearby attractions include Cuban Crafters Cigars (1.1 km), Magic City Casino (0.9 km), and St Vladimir Russian Orthodox Church (1.0 km).
What are some of the property amenities at Sonesta Miami Airport?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Sonesta Miami Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sonesta Miami Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sonesta Miami Airport?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Sonesta Miami Airport?
Conveniently located restaurants include Latin Cafe 2000, La Rosa Fine Cuban Cuisine, and Catch of the Day.
Are there opportunities to exercise at Sonesta Miami Airport?
Yes, guests have access to a fitness centre during their stay.
Does Sonesta Miami Airport have an airport shuttle?
Yes, Sonesta Miami Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sonesta Miami Airport have airport transportation?
Yes, Sonesta Miami Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sonesta Miami Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Miami Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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