Mandarin Oriental, Miami
3,262 reviews
#6 of 140 Hotels in Miami
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500 Brickell Key Drive, Miami, FL 33131-2605
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$429
US$429
Free cancellation until 26/08/21
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Full view
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360
Panoramas (4) Room & Suite (484)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 140 hotels in Miami
Location
Cleanliness
Service
Value
Travellers' Choice
Contemporary in design and with a prominent waterfront location, the luxurious Mandarin Oriental, Miami features 326 elegant guest rooms and suites - offering dramatic views of the bay and the Miami skyline. Amenities include our Peruvian waterfront restaurant La Mar by Gastón Acurio,r, MO Bar + Lounge - a dynamic cocktail lounge, an award-winning tri-level spa and extensive meeting and business facilities.
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Full view
Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Paid internet
Hot bath
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
On-demand films
Safe
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Great View
Location
Full view
84Good for walkers
Grade: 84 out of 100
19Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Contact
500 Brickell Key Drive, Miami, FL 33131-2605
Getting there
Eighth StMiami Metromover9 min
Fifth StMiami Metromover11 min
3,262Reviews59Q+A100Room tips
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Popular mentions
First, I would like to thank Bryan and Gabriel for assisting me to make my stay special for a birthday celebration. My biggest compliment is definitely the awesome staff. Unfortunately, my 2 disappointments are not having seating on my balcony within my Deluxe Bay View King room and the surprising lack of comfortable beds. May I mention I booked my stay from a third party site. I’m not sure if I received the “not so best” room due to not booking on the direct site but that is how I felt. The balcony in my particular room, 1215, was very small. On the contrary, it could easily accommodate at least 1 seat oppose to 2 seats that I noticed the neighboring room beside me had the privilege to enjoy. The whole point of requesting a balcony room is to enjoy the ambiance and the feature of the balcony and sadly I did not enjoy it. Additionally, the mattress in my room was not the most comfortable. I would describe it to be unleveled and a bit firm. The firmness is tolerable but the “dip” or uneven level that I experience made it a bit uncomfortable to sleep. Overall my first experience with Mandarin Oriental was not the best that I anticipated but not 100% disappointed. I would like to return in the future for a better experience, hopefully. …
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
This is not our first visit. We like the location very much and the views are beautiful. We had q sky view suite which is nice but needs to be updated. It’s tired. The bed is wonderful. Plenty of towels but small, i would put bigger towels. This hotel lacks of a nice restaurant. La Mar is nice but it’s boring if you stay for long as we did. A cafe or something similar would be nice. The bar is in the reception so it’s noisy. I went to front desk to leave a package to be given to FedEx and the lady told me to look for a bellboy. That shouldn’t happen. She should have kept the package and look for whoever is in charge. This was very bad in a hotel of this level. Carlos, the concierge, is very nice and helpful and recommended us a couple of restaurantes around the area. Breakfast is ok, the quality of the bread/toasts is low, gave them back a couple of times because they were hard rock but the people who work they are very nice and helpful... valet parking works very well, they are very efficient and nice. Overall we liked our stay there. It was not something that impressed us overall but we will be back again. That view is wonderful. …
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Service was good, but the facilities are shockingly outdated. Honestly, the finish-out of this place is what I would expect at a 3 star hotel. Everything looks and feels dated. The spa experience was extremely disappointing. The facilities are dated and the shower area does not drain properly. The steam room/sauna were also closed.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Mauricio Miguelena, Other at Mandarin Oriental, Miami
Responded 6 days ago
Dear Relax09183514106, Thank you for staying at Mandarin Oriental, Miami and for taking the time to share your experience. Your comments are very important to us. Thank you for your kind comments about our staff. I’m so happy they left a lasting impression with their service. I am, however, very sorry that we did not meet your expectations on this visit. In response to the current COVID-19 pandemic and for the safety of our guests, the steam room and sauna are closed. I appreciate your feedback regarding the Spa and the showers not draining properly. Our Engineering team is looking into this. My apologies for the inconvenience. I’m also sorry to hear that you felt the hotel was outdated. Our rooms underwent a soft goods enhancement last year which included replacing carpets, window drapes and a paint refresh. We value and respect your opinion and hope to be able to welcome you back. I am at your service for any assistance. Please feel free to contact me directly and I will be happy to assist with your reservation and ensure you have a seamless and enjoyable stay. Kind regards, Mauricio Miguelena Hotel Manager
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We love Miami--its our home from home. MO Miami is simply devine--it offers a complete 5 star hotel experience and it delivers. Our stays at this hotel have been seamless. The pool area with its private beach is where we hang out all day. Brickell shopping centre is a 10 min walk. Food is exceptional. Its very quiet and peaceful. View of the bay and the ocean are immense. Also it is not "crazy" 5 star hotel prices--see upcoming review on Four Seasons Surf Club. All in all brilliant.
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Date of stay: March 2020
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from Mauricio Miguelena, Other at Mandarin Oriental, Miami
Responded 1 week ago
Dear lars198122, Thank your for choosing to stay with us. I realize you have many choices of accommodations in Miami. I thank you so much for your kind words and for sharing such a lovely review for your recent stay. I am delighted to hear how your experience was simply “divine”! I appreciate your wonderful compliments about our seamless level of service, the pool and beach, and our peaceful, picturesque and convenient location. It is exactly these types of memorable experiences we strive to create for our guests. We already look forward to you returning to your home away from home! Kind regrds, Mauricio Miguelena Hotel Manager
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This resort is beautiful !! We received great service from the beginning to the end of our stay. Jorge the bartender from the pool really went above and beyond to make us feel special, we received from him the best service ever !!! And we have been in a lot of places :) thank you for a great stay !!!
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Mauricio Miguelena, Other at Mandarin Oriental, Miami
Responded 2 weeks ago
Dear jessicalledes, Thank you for staying at Mandarin Oriental, Miami and for taking the time to share your experience. I am delighted to read your compliments and learn how Jorge assisted in making your stay exceptional with his above and beyond service. We hope to be able to welcoming you back and make your next stay with us another excellent one! Kind regards, Mauricio Miguelena Hotel Manager
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PRICE RANGE
US$268 - US$701 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, miami hotel miami, mandarin oriental hotel miami, mandarin miami, miami mandarin oriental
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
326
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Claim Your Listing Frequently Asked Questions about Mandarin Oriental, Miami
Which popular attractions are close to Mandarin Oriental, Miami?
Nearby attractions include Flamingo Theater Bar (0.4 km).
What are some of the property amenities at Mandarin Oriental, Miami?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental, Miami?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Miami?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Oriental, Miami?
Yes, a parking garage is available to guests.
What are some restaurants close to Mandarin Oriental, Miami?
Conveniently located restaurants include La Mar by Gaston Acurio, MO Bar + Lounge, and Cantina la Veinte.
Are there opportunities to exercise at Mandarin Oriental, Miami?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Mandarin Oriental, Miami?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mandarin Oriental, Miami?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mandarin Oriental, Miami offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mandarin Oriental, Miami?
Many travellers enjoy visiting Freedom Tower at Miami Dade College (1.7 km), Barnacle State Historic Site (7.2 km), and The Fillmore Miami Beach at the Jackie Gleason Theater (6.1 km).