SpringHill Suites Miami Downtown/Medical Center
788 reviews
#65 of 140 Hotels in Miami
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Room & Suite (86)
Dining (18)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SpringHill Suites Miami Downtown/Medical Center
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#65 of 140 hotels in Miami
Location
Cleanliness
Service
Value
SpringHill Suites by Marriott Miami Downtown/Medical Center is a hotel in midtown Miami, Florida located minutes from the Adrienne Arsht Center, American Airlines Arena, Miami Marlins Park, Port of Miami and the University of Miami and Jackson Health Systems. Start each morning with complimentary breakfast at our hotel near downtown Miami and unwind each evening in contemporary suites, 25% larger than comparably priced rooms at other hotels near Jackson Memorial Hospital. Enjoy additional amenities, including complimentary Wi-Fi and in-suite kitchenettes with mini-refrigerators and microwaves. Take a refreshing swim in the outdoor pool featured at our Miami Airport hotel. Traveling for work? Take advantage of complimentary business services, including free printing and faxing, and host meetings and other events in 1,260 sq. ft. of total space. Whether staying for business or leisure our hotel in Miami is ideal.
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Full view
Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Breakfast buffet
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Outdoor pool
Vending machine
Taxi service
Meeting rooms
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish
Location
Full view
66Somewhat walkable
Grade: 66 out of 100
42Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
1311 NW 10th Ave, Miami, FL 33136-2103
Getting there
CulmerMiami Metrorail5 min
Civic CenterMiami Metrorail7 min
788Reviews34Q+A100Room tips
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Popular mentions
We stayed in a regular suite for a night having an appointment at the VA the morning after. What a pleasant surprise! Suite were very modern, extremely clean and the staff, both late night when we arrived and morning when we went for breakfast were extremely pleasant and friendly. Only cavait is the lack of USB plugs, which was somewhat surprising since the place looks brand new... The breakfast, even in these COVID times, was very nice and, again, staff was exceptionally nice. Will definitely return even just for a nice, pleasant night out.
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Date of stay: January 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at SpringHill Suites Miami Downtown/Medical Center
Responded 27 Jan 2021
Dear Poof-guys, Thank you for choosing SpringHill Suites Miami Downtown/Medical Center for your overnight stay, and for sharing your comments. Even though it was a short visit, we are happy that you enjoyed our clean, comfortable room, helpful staff as well as breakfast we offer. We appreciate your business and look forward to seeing you again soon whenever your travels bring you to the area. David Herrera Assistant General Manager
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The culture/customer service of Marriott is by far one of the best, but today 7/16 Joselynn A. (front desk representative) at this Springhill Suite Medical center went out her way to provide exceptional service. After speaking with this front desk agent over the phone for the first time ever. She ensured me she would resolve each one of my concerns for my entire stay. She took the time to carefully listen to my technical questions and showed genuine empathy to my situation. she reassured me to take matters in her own hands with owning my concerns. At times with high stress with covid-19, this agent exceeded my expectation and I would certainly commend the customer service at this property.
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Date of stay: July 2020Trip type: Travelled on business
Value
Cleanliness
Service
1 Helpful vote
Helpful
I had appointment at Sylvester Comprehensive Cancer Center and stayed at this hotel. It is about 1/4 mile walk. This hotel was very hard to find with virtually no signage save for the name emblazoned on the top of it which doesn't help much on the ground. It has a gated entrance for parking, real small sign, and the main entrance just doesn't look like a hotel entryway. Maybe it's just me, I am notorious for getting lost. The hotel is fantastic, very modern, I stayed on top floor in a studio room, it was perfect. Check in and out was easy. The restaurant was closed due to the pandemic, but did offer a funky breakfast box. If you walk to the medical campus be aware you have to walk for about a block under the Dolphin Expressway and it is NASTY!! It appears less fortunate people hang out there at night, with trash everywhere. No fault of the hotel, but if I were management I would hound my elected officials to get this area cleaned up!! And put some signs up identifying the hotel!!…
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Date of stay: June 2020
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from TeamMarriott, Manager at SpringHill Suites Miami Downtown/Medical Center
Responded 16 Jun 2020
Dear Charles H, We are pleased you loved our newly refreshed and updated hotel. Many of our guests enjoy our quiet accommodations, while still being a short distance from downtown Miami. However, we regret you had trouble locating us and were not pleased with the surrounding area. We appreciate your feedback, as we are always looking to enhance our guest experiences. Thank you for choosing SpringHill Suites Miami Downtown/Medical Center, and we hope to see you again on your next visit to the area. Noraimy Rodriguez Assistant General Manager
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Stayed here for 2 nights after cruise cruise. Excellent place. Great breakfast in the morning. The only disappointment was that on our 2 nights breakfast was changed due to the beginning of situation and we were offered prepackaged breakfast. Not necessary what we would choose to eat, but better something than nothing. Cleanliness was great. We felt comfortable. Big Thanks to a hardworking team to keep everyone safe and healthy!!
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Date of stay: March 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from TeamMarriott, Manager at SpringHill Suites Miami Downtown/Medical Center
Responded 15 May 2020
Dear guest-reviewer2016, Thank you for choosing the SpringHill Suites Miami Downtown/Medical Center for your post-cruise stay. We are elated to know how much you enjoyed our immaculate property and exceptional service. We appreciate your specific feedback and look forward to your next stay with us. Noraimy Rodriguez Assistant General Manager
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Overall Rating: 75.5/100 (7.6/10) Class of Room Booked: King Class of Room Stayed: King Price per night (with taxes): $223 The Quick Hits: Would I stay here again? Maybe? Value rating based on price paid: Good The Details: Hotel Design Location and Layout: Location (5.5/10 – Did not meet Expectation) – This one is based simply on purpose for being here. If you are using it as a base for visiting the nearby medical center, you will give it a high score. If for pretty much anything else, not so much. There are two negatives for non-medical related stays. One, while by no means horrible, the surrounding area is not the best, and that means that there's not really any dining or other activities close by. The hotel restaurant or DoorDash, etc are really only food options. Anything else means a drive. No public transit nearby that I noticed. Hotel Lobby/Common Areas(7.5/10 – Met Expectations) – Clean, brightly lit (note that outside signage was either hard to see or missing) Hotel Amenities(7.5/10 – Met expectations) – Pool, wifi, small (and as usual overpriced) but well stocked) Market. Did not check out gym or business center. Room: Design and Layout (7.5/10 – Met expectations) – Vintage 1990s/2000s Springhill design, but no problems with a classic. Separate commode area with its own tiny sink makes it a good choice for family along with the large sofa. Comfort(8/10 – Met expectations) – Very comfortable bed. Condition(8/10 – Met Expectations) – Toilet was a little beat up, noticeable nicks, etc. Added points in because room was SPOTLESS (which makes sense given the likely number of medical patients) Amenities(7.5/10 – Met Expectations) – Microwave, small fridge, usual shampoo, etc. Staff: Front Desk/Service(8/10 – Met Expectations) – Friendly greeting, also was very patient with clueless person in front of me. Made sure to explain all amenities. Morning staff super cheerful. Housekeeping (9/10 - Met Expectations) - Room was SPOTLESS. I mean SPOTLESS. Other Staff (NA) Food Service: Paid Dining: Restaurant/Cafe (NA) – Room Service(NA) - Complimentary Dining: Breakfast/Reception (7/10 - Met Expectations) - The food was ok. Other Areas: Frequent Traveler Program: (Applicable Status) - Club/Lounge (NA) - Special Perks(bonus point) - Other: Internet Speed Test Results (from Room via Oookla): 3.5 mbps down, 9 up ?!? (I am guessing someone in the hotel is streaming like mad) Family Friendly: Not specifically Pet Friendly: No Notes: Location aside, its a decent hotel. But the location can be a killer. About my system - All scores are based on expectations, where 7.5 = met expectations, 10 is highly exceeded, and 1, well, something went horribly wrong. Expectations take into account a number of factors, such as price paid, brand, and location. They will vary greatly from the Waldorf Astoria to a Super 8. All scores are averaged and translated to a score out of 10. 1 Trip Advisor dot applies for each 2 points, so 4 dots is the most likely scenario.…
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Date of stay: March 2020Trip type: Travelled on business
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from TeamMarriott, Manager at SpringHill Suites Miami Downtown/Medical Center
Responded 4 Mar 2020
Dear Loonbeam, First and foremost, thank you for taking the time to provide such detailed feedback. We are glad to have earned a decent score in most of the aspects, but we have certainly acknowledged that we have room for improvements in order to be exceptional in what we do. Your fruitful feedback, meanwhile, will help us to accomplish our commitments. Thank you once again for being our guest at SpringHill Suites Miami Downtown/Medical Center, and we hope to have another opportunity to serve you. Noraimy Rodriguez Assistant General Manager
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PRICE RANGE
US$121 - US$247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites by marriott miami airport east/medical hotel miami
FORMERLY KNOWN AS
SpringHill Suites Miami Airport East/Medical Center
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
198
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Claim Your Listing Frequently Asked Questions about SpringHill Suites Miami Downtown/Medical Center
Which popular attractions are close to SpringHill Suites Miami Downtown/Medical Center?
Nearby attractions include Black Police Precinct and Courthouse Museum (0.8 km).
What are some of the property amenities at SpringHill Suites Miami Downtown/Medical Center?
Some of the more popular amenities offered include a pool, a fitness centre, and airport transportation.
Which room amenities are available at SpringHill Suites Miami Downtown/Medical Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at SpringHill Suites Miami Downtown/Medical Center?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to SpringHill Suites Miami Downtown/Medical Center?
Conveniently located restaurants include Crust, Seaspice Brasserie & Lounge, and Lil Greenhouse Grill.
Are there opportunities to exercise at SpringHill Suites Miami Downtown/Medical Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Does SpringHill Suites Miami Downtown/Medical Center have an airport shuttle?
Yes, SpringHill Suites Miami Downtown/Medical Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SpringHill Suites Miami Downtown/Medical Center?
Yes, dry cleaning and laundry service are offered to guests.
Does SpringHill Suites Miami Downtown/Medical Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at SpringHill Suites Miami Downtown/Medical Center?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to SpringHill Suites Miami Downtown/Medical Center?
Many travellers enjoy visiting Freedom Tower at Miami Dade College (2.2 km), Barnacle State Historic Site (7.5 km), and The Fillmore Miami Beach at the Jackie Gleason Theater (7.8 km).