Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village
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Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village
2101 Northpointe Parkway, Lutz, FL 33558
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Avg. $304 /night, 10/4 - 10/5
$601
per night
$437
per night
$273
per night
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4.5
#3 of 3 hotels in LutzLocation
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Green
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Patio
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Picnic area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Location
2101 Northpointe Parkway, Lutz, FL 33558
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 36 out of 100
36
26 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
237Reviews4Q+A45Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
My family just relocated to Tampa, and Covid has delayed closing on our home. The Residence Inn feels like home away from home as we go through our transition, and every member of the staff and housekeeping go above and beyond to make us feel welcome here. Calvin and Julie at the front desk are truly exceptional customer service AMBASSADORS!!! Thank you Residence Inn!!
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded 2 Aug 2020
Dear C9211NYrobertr, Our staff makes sincere hospitality their priority; I’m glad your family is enjoying our accommodations and service while you wait to get into your new home. I will be sure to share your kind remarks with Calvin and Julie. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Francesca Garmon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PROS: Large room has table and two chairs, sofa with chaise, TV swivels 360 degrees for watching from bed or living area, plenty of outlets and drawers, iron/ironing board, hairdryer, single sink vanity outside of shower/toilet (good water pressure), full sized closet, black out curtains, kitchen area has dishwasher, pots and pans, sink, utensils, dishes, stove, microwave, full sized fridge, Keurig coffee maker. Good toiletries from 39 Degrees North. Free Wifi, coffee in lobby, continental breakfast bar offered good variety. Pool area is small but serviceable (no lifeguard). Pet friendly. Lots of seating in the lobby. Two computers for use in lobby. 3 minute walk to restaurants and RaceTrac convenience store and gas station.
CONS: No digital safes in the room! A/C unit was noisy.
CONS: No digital safes in the room! A/C unit was noisy.
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded 4 Jul 2022
Dear milril44, We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request a return visit. Best, Francesca Garmon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a very clean property. You would never know it is pet friendly as there is no odor or sign that pets are there and common. The staff is friendly. The beds and pillows were comfortable. I was part of a large group and nobody had any complaints.
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Date of stay: November 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded 8 Nov 2022
Dear TravelQ6492QE, I know that I am biased, but I feel our housekeeping staff is the finest in Tampa. Thank you so much for being our guest and recognizing the hard work of our team in this kind review. We are thrilled that you were more than satisfied with your stay, and we hope to welcome you back soon. Best, Francesca Garmon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Myself and three of my friends, take a golf trip every year and have stayed here for the past ten years or so. Please note that everyone that works there is wonderful and very accommodating. The daily breakfast was very good. However, since the proprty has been purchased and new management has taken over, things have gone downhill.
Upon arrival neither rooms could be opened. After a time and new room cards, we were able to get into our room. The other room could not be unlocked. Finally a maintenance worker was able to open the door with his master fob, but couldnot get the key cards to work. since no other rooms were available, they were given a master fob. I assume it was set to only work on that room, but it would not work on the outside doors. The next day when we returned and went to our rooms. The room with the lock trouble was wide open and lock was in pieces on the table. They had been working on it and had left it that way while they were somewhere else. Do not know how long it was open for.
When we checked out, one room was supposed to be on my credit card, the other room was supposed to be on one of their cards. They left everything on my card. They had the information and card number for the other from check-in. Perhaps the staff is not all properly trained. The assistant manager assured us she could fix it. Each room should have been approximately $2200. By the time she was done, the other room had $4400 charged and mine had been charged nearly $11,000. At that time she said she could not change it because of the large amount involved. When we got home, we had to spend time calling the general manager and spend a couple of weeks calling my credit card company (just in case) and checking in online to make sure the excess charges were removed. It was finally straightened out, but it should never have happened.
As a side note there used to be activities four nights per week for the guests, i.e., pizza night, grill night, movie night and so on. Not anymore.
Overall disappointing.
Upon arrival neither rooms could be opened. After a time and new room cards, we were able to get into our room. The other room could not be unlocked. Finally a maintenance worker was able to open the door with his master fob, but couldnot get the key cards to work. since no other rooms were available, they were given a master fob. I assume it was set to only work on that room, but it would not work on the outside doors. The next day when we returned and went to our rooms. The room with the lock trouble was wide open and lock was in pieces on the table. They had been working on it and had left it that way while they were somewhere else. Do not know how long it was open for.
When we checked out, one room was supposed to be on my credit card, the other room was supposed to be on one of their cards. They left everything on my card. They had the information and card number for the other from check-in. Perhaps the staff is not all properly trained. The assistant manager assured us she could fix it. Each room should have been approximately $2200. By the time she was done, the other room had $4400 charged and mine had been charged nearly $11,000. At that time she said she could not change it because of the large amount involved. When we got home, we had to spend time calling the general manager and spend a couple of weeks calling my credit card company (just in case) and checking in online to make sure the excess charges were removed. It was finally straightened out, but it should never have happened.
As a side note there used to be activities four nights per week for the guests, i.e., pizza night, grill night, movie night and so on. Not anymore.
Overall disappointing.
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A very nice hotel, clean and well-kept. We knew that our arrival was going to be early and that there was a slim chance our room would be ready. That wasn’t a problem for us, we asked if we could sit outside in the courtyard and enjoy the beautiful day. As the doors lock once you are out I asked if we could have a keycard that would let us get back in should we need to use the restroom. That was denied so we had to bang on the window to get the attention of the desk personnel. Not that big of a deal - just inconvenient. There are cats hanging around near the front door, in the front bushes and sometimes in the lobby . Since we travel with a dog who doesn’t necessarily love cats that made it interesting. Breakfast was excellent and the breakfast area open and clean. We would not go back but that’s because of the cat/dog situation!
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Date of stay: February 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded 14 Mar 2022
Dear 8shots, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our clean and pet-friendly accommodations while in town. I appreciate your comments regarding cats in the area disrupting your comfort and I have taken note. There is no better compliment than a return visit, so we hope you will reconsider coming back in the future. Best, Francesca Garmon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is under renovation and I was not notified about it until I was about to check-in. Hallways, elevator, and rooms are super dusty. The constant noise of construction and parking lot is taken over by construction equipment. The floor I was staying on had all the fire alarms taped off which seems very unsafe. GM emailed me at 4 pm on check-in day, informing me that the hotel was under renovation and needed to reassign me to a new room after the first night. This was not only extremely inconvenient for me but the front desk staff did not know what was happening. They had a hard time finding a new room for me on day 2 and even told me they might be unable to accommodate me. Do yourself a favor and stay either at the Hilton or the SpringHill Suites.
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Date of stay: July 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monica Gould, General Manager at Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village
Responded 26 Jul 2024
We are sorry Mr. Mathew you did not have a pleasant stay at Residence Inn Tampa Suncoast. We strive to provide excellent service and are sorry to have let you down. We appreciate your feedback and will discuss as a team how we can make improvements. - Monica G., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean, safe, great location, wonderful staff. Lots of maintenance workers around which was nice to see, they obviously value keeping the place in good shape. There was a minor problem with pool closure for cleaning, but the manager accommodated guests with alternate times. Reasonable rates and pet friendly. This is a great place for long term stay.
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Date of stay: February 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have been here for a week and it has been a great place so far! the property is very well maintained and very clean. so far, my room is very quiet and I get to overlook the pond just to the north of the hotel. my room has a a fully stocked kitchen and is very clean and well maintained too! maid service has been outstanding. the hotel is located near a bunch of places for drinks and food. however, I am picky with my food and I have not eaten at any. my friends have eaten at several and they say they are good. there is a Publix grocery store to the north and a GreenWise to the west and they are both very good.
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Date of stay: August 2022Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded 8 Aug 2022
Dear Ryan s, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you are enjoying our clean hotel and our location centrally located and convenient. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We hope you enjoy the rest of your stay and come back again soon. Best, Francesca Garmon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The bed and the breakfast were amazing. Our unit was able and comfy. The staff helpful and friendly. The parking is shared with other hotels with makes finding parking closer to this hotel challenging especially late at night. There was a pet raccoon eating dry food from a pet tray on the side of the building one night. I would recommend and stay again if given the opportunity.
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Review collected in partnership with RCI
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded 15 Aug 2021
Dear sigfredocuevas, We are thrilled to hear that we provided you with a great stay at our Residence Inn. Your kind review is appreciated and serves as encouragement to our team who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Francesca Garmon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been in many hotels, but the staff we had is by far one of the best people we’ve encountered and we travel a lot. The hotel it was really nice, but I’ve heard they will be remodeling so even better. I want to thank Melanie and Alexa for their pleasant smile and accommodating us during our stay, they are extremely pleasant and they are the people that seem to love what they do. Customer service is a will not a skill, and it’s hard to find pleasant and happy people nowadays. Also want to mention that before we arrived Margarita spoke with me over the phone and was really nice too over the phone. You guys are certainly a place that I will chose if in the area. Great Job!! The breakfast was great too.
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Date of stay: June 2024Trip type: Travelled with family
Value
Rooms
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monica Gould, General Manager at Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village
Responded 4 weeks ago
We are so pleased you found not only our product, but our amazing team who truly care about our guests fantastic too. Our renovation will be nearing completion come late October, and we welcome you back to check out newly renovated guest rooms, public spaces, breakfast area and more! Thank you, Monica Gould, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Per Marriott policies we are not allowed to confine guests with pets to a specific floor or room #. Unfortunately we cannot guarantee a room where a pet has never been.
Our policies are as follows: every room that has had a pet receives what we call “The Pet Treatment”; this consists of the bed being stripped completely including the skirt and pillow, the drapes are washed, the carpet is shampooed along with the sofa and the room is deep cleaned. Please let us know if you have any other questions. Have a great day.
There is a sign that reads, "Pool use is for hotel guests only."
Hi 912winniew,
Our suites include fully equipped kitchens: granite counters, refrigerator, stove, dishwasher, microwave & coffee maker. We look forward to hosting you.
Best,
Francesca Garmon
General Manager
"Room right next to the stairwell. Quiet and easy to get up and down without using the elevator."Read full review
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PRICE RANGE
$228 - $336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn tampa suncoast parkway at northpointe village hotel lutz, residence inn lutz, lutz residence inn
LOCATION
United StatesFloridaLutz
NUMBER OF ROOMS
100
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingRESIDENCE INN BY MARRIOTT TAMPA SUNCOAST PARKWAY AT NORTHPOINTE VILLAGE | UPDATED 2024 Hotel Reviews & Price Comparison (Lutz, FL) - Tripadvisor
Frequently Asked Questions about Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village
Which popular attractions are close to Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village?
Nearby attractions include Babs Secret Lounge (0.2 km) and International Beer Garten (0.2 km).
What are some of the property amenities at Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village?
Guests can enjoy free breakfast during their stay.
Is parking available at Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village?
Conveniently located restaurants include Bangkok Sushi, Carrabba's Italian Grill, and Glory Days Grill.
Are there opportunities to exercise at Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Residence Inn by Marriott Tampa Suncoast Parkway at NorthPointe Village accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.