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Seralago Hotel and Suites

Traveller (1136)
Room & Suite (451)
Pool & Beach (104)
About
Location
Cleanliness
Service
Value
Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World, SeaWorld Orlando and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by.
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Property amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Breakfast Available
Children Activities (Kid / Family Friendly)
Hot Tub
Meeting Rooms
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Centrally Located
Budget
HOTEL CLASS
Location
Full view
85Good for walkers
Grade: 85 out of 100
37Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
3,163Reviews
1,450Photos
200Q+A
100Room tips
Traveller rating
  • 548
  • 791
  • 683
  • 443
  • 699
Time of year
Traveller type
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Popular mentions
+1
If your stay requires a standard of cleanliness this is not your place. If you’re on a budget and want to stay close to everything, this is your place. We didn’t spend much time in the room, only to sleep so it worked for us. Because this room was cheaper than others I was able
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Our 12 1/2 hour trip from maryland was suppose to be from Thurs-mon 21st. We ended up coming wed night so I booked online for an extra night. Upon arrival we get into room 1026 where it was very outdated, dirty and infested with cockroaches. We immediately left and went to the
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For the price, in the middle of Orlando/Kissimmee, this place is great. Everything in the room functioned well. The room was clean, the bed was clean. The mattress was a bit lumpy, but I did not experience any back pain. The shower was clean and hot. Towels were a little
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I had a two night stay at your hotel. The dates being 1/11 to 1/13. Upon checking in the woman at the front desk, who was very rude checked me and my family in. We were there with multiple parties for a family get away for the weekend. When we found out that our room was in
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Response from LuisG6750, Manager at Seralago Hotel and Suites
Responded 4 days ago
Dear Guest, Thank you for taking the time to write a review on TripAdvisor, it is through such candid feedback that we continue to improve our services and product. I have shared your comments with our Executive Team to review. Please accept our deepest apologies for the sub-par experience during your stay. We pride ourselves in providing excellent service and a memorable stay for each of our guests and it saddens us to learn that we failed to do so on this occasion. We hope you’ll visit us again soon, we are confident that you will have an excellent stay. Best Regards, Luis Gonzalez Assistant General Manager
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Front desk is slow and takes forever to check in. When you go to the room look like a haunted mansion type of room. Smells Ike dust and the lights have dimmers not switches to turn on. There was a bear size raccoon in the parking lot eating off of boxes that were left outside.
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Response from LuisG6750, Manager at Seralago Hotel and Suites
Responded 4 days ago
Dear Guest, Thank you for taking the time to write a review on TripAdvisor, it is through such candid feedback that we continue to improve our services and product. I have shared your comments with our Executive Team to review. Please accept our deepest apologies for the sub-par experience during your stay. We pride ourselves in providing excellent service and a memorable stay for each of our guests and it saddens us to learn that we failed to do so on this occasion. We hope you’ll visit us again soon, we are confident that you will have an excellent stay. Best Regards, Luis Gonzalez Assistant General Manager
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All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorSeralago Hotel and Suites
The Two-Room Suite at the Seralago Hotel and Suites
Professional photo exclusively commissioned by TripAdvisorSeralago Hotel and Suites
The Two-Room Suite at the Seralago Hotel and Suites
Professional photo exclusively commissioned by TripAdvisorSeralago Hotel and Suites
The Two-Room Suite at the Seralago Hotel and Suites
Professional photo exclusively commissioned by TripAdvisorSeralago Hotel and Suites
The Double Room at the Seralago Hotel and Suites
Gap in door
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12345691
Can I rent at a weekly rate if so how can i find out
I wouldn't wast my time. The place is old, outdated, full of roaches, mold, mildew, rooms smell and it is overall dirty.
2 votes
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Shuttle services to theme park and airport available?
Yes this service is available but I didn't use it as I hired a car
0 votes
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Is there hi speed internet for a conference call for 4 hours?
weak signal. I had trouble writing my travel article and uploading it. But they do have internet.
0 votes
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12345640
"We were on the poolside and it was not loud at all"
"look at another hotel that does not charge resort service, because this does not reach that level"
"Stay elsewhere."
"To reduce lights from cars at night, ask for a 2nd floor room, a pool-facing room, or a room behind one of the many many stairwells."
"Outside noise can easily wake little ones."
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12345620
PRICE RANGE
US$34 - US$85 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
seralago hotel kissimmeeseralago kissimmee
LOCATION
United StatesFloridaCentral FloridaKissimmee
NUMBER OF ROOMS
614
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