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Quality Inn & Suites Heritage Park

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Traveller (28)
Room & Suite (133)
Pool & Beach (35)
Overview
  • Excellent50%
  • Very good30%
  • Average10%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (46)
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37 results
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18
10
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All reviewsthe breakfast areaour room was spaciousvending machinehot breakfastc unitfree breakfastfront desklate at nightbooked this hotelmain buildingorlando areashowerkissimeebedsparksthemehallway
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1 - 5 of 37 reviews
Reviewed 2 weeks ago

We visited the Kissimmee area in March for a vacation. The hotel is off the beaten path and about 20 minutes to half hour away from theme parks. The room was comfortable but very noisy especially on weekends with doors constantly slamming late at night...More

Thank Barry F
Response from Quality Inn H, Front Office Manager at Quality Inn & Suites Heritage ParkResponded 1 week ago

Thank You for taking the time to leave feedback on your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback...More

Reviewed 2 weeks ago via mobile

Pros....The man checking us in was very helpful and nice. Beds were comfy and shower was clean. Cons...When we got to our room we smelled a strange odor but could not switch rooms as they were full. The next day I asked 3 times for...More

Thank pamp43
Response from Quality Inn H, Front Office Manager at Quality Inn & Suites Heritage ParkResponded 1 week ago

Thank You for taking the time to leave feedback regarding your recent stay with us. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the...More

Reviewed 28 February 2018

We did a one night stand here on a road trip. The property is a renovated older motel and although there were no major deficiencies, we were reminded that Choice’s standards for classifying a property are rather loosely applied. I'm expecting more than tan and...More

Thank JAMES O
Response from Quality Inn H, Front Office Manager at Quality Inn & Suites Heritage ParkResponded 3 weeks ago

Thank You for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using...More

Reviewed 17 February 2018 via mobile

The rooms are super clean and every staff member we have encountered this weekend has been super nice. The breakfast area is super small but the staff (unlike some other hotels) allow you to bring your plates back to the room. The breakfast variety was...More

Thank LiLCountryMama
Response from Quality Inn H, Front Office Manager at Quality Inn & Suites Heritage ParkResponded 3 weeks ago

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great a stay.

Reviewed 19 January 2018

Prior to arrival received a nice email from Lesley saying thanks for booking and they look forward to our arrival-very nice touch. Hotel is renovated but there is a stinky smell there-but everything was clean and its convenient to dining etc. Great value for the...More

Thank WhoDat-G
Response from Quality Inn H, Front Office Manager at Quality Inn & Suites Heritage ParkResponded 3 weeks ago

We would like to thank you for taking the time to complete our online survey. I have shared your comments with my staff, and they join me in thanking you for your kind words. Feedback from our guests is very important to us and your...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$71 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$71 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (28)
Room & Suite (133)
Pool & Beach (35)
Dining (19)
Amenities (19)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
manzanomayra9
27 June 2017|
AnswerShow all 5 answers
Response from tpich | Reviewed this property |
No I did not. I wouldn't advise
0
Votes
Shorrz
28 February 2017|
Answer
Response from Dwayne M | Property representative |
Dear Valued Guest, We do require a security deposit when guests pay with cash for incidentals. Yours In Hospitality, Management Team
0
Votes
Shorrz
27 February 2017|
AnswerShow all 2 answers
Response from Dwayne M | Property representative |
Dear Valued Guest, We keep a credit card on file for incidentals. Yours In Hospitality, Management Team
0
Votes
Room Tips
"Ask for room at end of hall in main building as less traffic and hall noise."
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"No Elevator"
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"Book ahead online at Choice hotels.com rather than at hotel and save $$$"
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"If good housekeeping is of value to you choose a different Choice Hotel"
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