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Red Lion Hotel Orlando Lake Buena Vista South

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5150 West US Hwy 192, Kissimmee, FL 34746-5305
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About

#39 of 163 hotels in Kissimmee
Location
Cleanliness
Service
Value
The new Red Lion Orlando Lake Buena Vista South invites you to enjoy a relaxing getaway in the middle of the most magical place on Earth. A great choice among Lake Buena Vista Hotels, our centrally-located hotel near Disney World® features 410 new beautifully appointed modern hotel rooms with Cascadia bath amenities. Relax the day away and float along our lazy river, tantalize your taste buds with homemade tortillas from our Mexican restaurant, and explore popular nearby attractions during your stay at our hotel in Orlando.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Lazy river
Pool / beach towels
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
124Reviews22Q+A17Room tips
Traveller rating
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Popular mentions
Pmyers0715 wrote a review 15 Oct
Huntington, Indiana36 contributions4 helpful votes
We arrived an hour early and they were able to find us a room to check in. Everything went smoothly and check in was quick and easy. Our room was clean and the beds were comfortable. The bathroom was also very clean. We sat outside by the pool every day. There were plenty of empty chairs around the pool. We enjoyed the lazy river and the slide. I will say that the lazy river was closed the first three days of our six day stay. The Mexican restaurant was serving breakfast, but the price seemed high so we didn't try it. We used the laundry room as well and everything was fine. Great hotel for the price.
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Date of stay: October 2021
Cleanliness
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Response from Nancy bryant, Owner at Red Lion Hotel Orlando Lake Buena Vista South
Responded yesterday
We are thrilled that you enjoyed your recent stay with us and were able to relax by the pool, we hope you will come back and visit us again soon.
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Donnie K wrote a review Sep 2021
2 contributions
The red lion does not have what they advertise!! There is no mex restaurant just a overpriced breakfast they want to steal from there fake resort fee!!!! The lazy river and water slide is never open!! Place is a joke!!
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Date of stay: September 2021Trip type: Travelled with family
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Response from Denis Persaud, General Manager at Red Lion Hotel Orlando Lake Buena Vista South
Responded 4 weeks ago
Dear Guest Thanks for your comments We do have a Mexican Restaurant that is currently closed because of the pandemic. Our lazy river is opened everyday We have all the opening and closing times posted on our website and at our information board located at the front desk thanks for staying with us
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Irene M wrote a review Sep 2021
1 contribution
+1
Do yourself a favor and book someplace else. We found bed bugs. During check-in we were not informed that housekeeping didn’t come every day. Housekeeping came on our first day, so we just assumed they would come every day and put our towels on the floor the next day. On our second day, after a long day at Disney, we came back and housekeeping hadn’t come. We called the front desk frustrated since we didn’t have clean towels and that’s when they told us that they come every 3 days, which was weird bc they had come the day before. My husband got frustrated and kept asking questions why we weren’t informed ahead of time, and Pura, the night employee on staff, hung up on him twice. When I tried calling the front desk the third time she didn’t even bother picking up. They were extremely disorganized and rudely spoke to us, but at that point we didn’t want that to ruin our vacation so we let it go after she gave us fresh towels, which I had to pick up as she couldn’t be bothered to drop them off. The next night we came back after another long day. We laid down in bed and I noticed my ankle was itchy. We took a look at our sheets because I thought it was weird since we were in a hotel and I hadn’t seen any mosquitoes. There were little black dots all over the sheets by our feet. We saw one of them wriggle and that’s when I got upset and realized it was BED BUGS. We called the front desk and it was Pura again who said she couldn’t do much until Chad, the assistant manager, came in the next day at 10 am. She offered us a change of rooms or we could leave. She said she couldn’t take a look because she has back issues. My husband went down to speak to her and she got him in contact with Chad who just gave him the runaround but no concrete plan of action. I went downstairs to speak to them crying and they had zero compassion. Just spoke to us like we were making up the situation and had no plan of action. They have no ability to resolve any issues. Only talk around and not give answers or take responsibility. They said that the exterminator may not come until Monday after our check out date on Sunday. They kept bringing up the fact that I paid from a third party company so they couldn’t do much. Chad did offer some petty cash for us to do our laundry there, after about 45 minutes of me being on the phone with him asking what the course of action would be. He said his engineer would try to get an exterminator, but no guarantees, and then he said he really couldn’t help me since he was only the assistant manager, and said that his general manager was the only one that could do something. I asked to speak to him, and Chad told me that he couldn’t be contacted, couldn’t do anything until TUESDAY, two days after our check out date. I then took the different room offer since it was 2 a.m. at this point, but when we went to the other room there was white residue all over the counter spaces, like small paint flecks or paper towel residue, and hairs in our sheets and night stand. We called different hotels nearby and got a last minute reservation at the Crowne Plaza Orlando. A much better hotel with caring staff and bed bug free. This definitely put a damper in our vacation. I’m still not certain if our last two nights will be refunded or if they’ll actually call an exterminator. I’m having to spray my personal items with bed bug spray and wash everything as I don’t want to bring bed bugs home. These people shouldn’t work in customer service if they can’t do anything to serve their customers. The most basic trait in customer service - kindness and genuine care goes a long way to a customer in distress, but their response was the complete opposite of that. The first 4 pictures are the bed sheets in the original room with bugs. The 5th picture is the bug bite on my ankle. The last 3 pictures are of the new supposedly clean room we got moved to with white residue and hair on the nightstand.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Denis Persaud, General Manager at Red Lion Hotel Orlando Lake Buena Vista South
Responded 4 weeks ago
Dear Guest We had our pest control company inspect the room for Bed Bug and other insects and the results came back negative. We can certainly send you a copy of the inspection report Thanks,
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Richard K wrote a review Aug 2021
1 contribution
Very nice hotel at reasonable rates. Comfortable rooms. Very clean. Close to parks. Great place for a day tripper like me who goes to the parks and needs a clean place to stay before driving home the next day.
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Date of stay: August 2021Trip type: Travelled solo
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Response from Nancy bryant, Owner at Red Lion Hotel Orlando Lake Buena Vista South
Responded 6 Sep 2021
Thank you for taking the time to review your recent stay, we are so glad you enjoyed your clean and comfortable room and the location of the hotel, we hope to see you again in the future.
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Gunny214 wrote a review Aug 2021
Chattanooga, Tennessee199 contributions90 helpful votes
OK,,,,,,, so the Red Lion Hotel is a very nice facility. Our room was very clean and maintained. Beds were comfortable, bathroom was clean and well equipped, TV was a 50" flat-screen with great picture and clean reception with good selection of channels. Also, the room was very large. Breakfast was served in a buffet style and was very good. The cost was $11.00 each, which isn't bad considering it's all you can eat. There is a very nice variety store on the first floor with most anything you might need from select toiletries and sundry items to souvenirs, drinks, and fresh pastries. The pool area speaks for itself. The pool size is ample and clean with an attached area containing a water slide and lazy river with life guards. So why the average rating ??? 1) Upon check-in, at 4:00 PM, there were only two check-in agents at the desk with a line out the door waiting to get their rooms. 2) We stayed for two nights and upon entering the hallway from our room or getting off the elevator, the stench of marijuana was gagging and constant among other strange burning odors. 3) Children in herds were allowed to run up and down the hallway, playing and yelling until late with some adult behavior that wasn't any better. 4) The pool area needs more seating and the lifeguards need to enforce the pool rules as well as they do the Lazy River and slide. To end on a positive note, the staff in all areas of the hotel were extremely nice and accommodating and the location was very good. I would still recommend you give this place a try if visiting the area.
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Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip: Pool view rooms are nice.
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Response from Nancy bryant, Owner at Red Lion Hotel Orlando Lake Buena Vista South
Responded 6 Sep 2021
Thank you for taking the time to detail your recent stay, we are very happy to hear that you enjoyed your spacious clean room and the amenities, we do apologize that you had a delayed check in experience and that there were some issues with crowding and in the hallways, we will take these comments back to our team so that we can address them. We hope you will consider visiting us again in the future.
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PRICE RANGE
US$64 - US$150 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaCentral FloridaKissimmee
NUMBER OF ROOMS
410
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Frequently Asked Questions about Red Lion Hotel Orlando Lake Buena Vista South
Which popular attractions are close to Red Lion Hotel Orlando Lake Buena Vista South?
Nearby attractions include Dare 2 Escape (0.3 km), Museum of Military History (0.4 km), and Urban Cowboy (0.3 km).
What are some of the property amenities at Red Lion Hotel Orlando Lake Buena Vista South?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Red Lion Hotel Orlando Lake Buena Vista South?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Red Lion Hotel Orlando Lake Buena Vista South?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Red Lion Hotel Orlando Lake Buena Vista South?
Yes, free parking is available to guests.
What are some restaurants close to Red Lion Hotel Orlando Lake Buena Vista South?
Conveniently located restaurants include King O Falafel, Olive Garden Italian Restaurant, and Perkins Restaurant & Bakery.
Are there opportunities to exercise at Red Lion Hotel Orlando Lake Buena Vista South?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Red Lion Hotel Orlando Lake Buena Vista South?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Red Lion Hotel Orlando Lake Buena Vista South?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Red Lion Hotel Orlando Lake Buena Vista South offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Red Lion Hotel Orlando Lake Buena Vista South accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.