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Casa Marina Key West, A Waldorf Astoria Resort

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Traveller (3275)
Room & Suite (787)
Pool & Beach (612)
Overview
  • Excellent51%
  • Very good23%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“sun sun”(112 reviews)
“beach staff”(151 reviews)
“frozen towels”(131 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (7,780)
Filter reviews
7,060 results
Traveller rating
3,458
1,647
990
548
417
Traveller type
Time of year
LanguageEnglish
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3,458
1,647
990
548
417
Show reviews that mention
All reviewssun sunbeach stafffrozen towelsadult poolprivate beachthe jet ski tourself parkingpool serviceduval streetocean viewpalm treeshotel is beautifullouie's backyardmain buildingsunset cruisesister propertygrounds are beautiful
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1 - 5 of 7,060 reviews
Reviewed yesterday

Absolutely horrible! You are better off at a motel 6 Staff is inattentive, rooms smell of mold, pee on toilet, and way overpriced. Not anywhere near Waldorf standards. Go stay at a b&b on Duval, you’ll be much happier?! Also beach is rocky and you...More

Review collected in partnership with Waldorf Astoria
1  Thank johnbJ1017CB
Hotel's Favourite
Reviewed 9 June 2018

Great location and best hotel staff. Best luxury hotel in Key West! There is an on-site concierge that is helpful with making any excursion reservations. I would DEFINITELY recommend this hotel and will be returning whenever I'm in Key West.More

Review collected in partnership with Waldorf Astoria
2  Thank Terry B
Response from PropertyAssociate, General Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 12 June 2018

Dear Terry B, We love to hear about wonderful experiences like yours! We’re happy to learn that our concierge was helpful when planning some fun excursions during your stay with us. We hope to have you back for another fabulous time in Key West soon....More

Reviewed yesterday via mobile

We would recommend this hotel based sorely on the pool and cabana staff. Levi and Mark were so attentive and took amazing care of the pool and us. Josh was an exceptional waiter around the pool and was so friendly and did a great job...More

Thank Susan M
Reviewed yesterday

We were here for a family reunion. Casa Marina is in a great location and had plenty of options for a variety of people. The original building and common areas were gorgeous. The concierge and staff were all fantastic. The patio and pool areas were...More

1  Thank Christopher T
Reviewed yesterday

We stayed at many hotels but Casa Marina is one of the best yet. The food is truly amazing from breakfast to lunch and dinner. The staff is well trained and friendly. We did not have any issues for the week we stayed. Lots of...More

Review collected in partnership with Waldorf Astoria
Thank mxman52
View more reviews
About
Amenities
Top amenities
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$292 - US$652 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Key West
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$292 - US$652 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Key West
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (3275)
Room & Suite (787)
Pool & Beach (612)
Dining (116)
Amenities (26)
Business Centre & Event Rooms (9)
Family and Play Areas (5)
Questions & Answers
Ask a question
Danibm04
9 July 2018|
AnswerShow all 4 answers
Response from RBAllDay | Reviewed this property |
You can do dinner on the beach but I would also recommend the sunset cruise that leaves from the Casa Marina. I believe it's around $65 a person and is all you can eat/drink. It's about 2 1/2 hours.
1
Vote
Barbara W
3 June 2018|
AnswerShow all 2 answers
Response from Richa M | Reviewed this property |
They do . I think it was 300 or something for the 4 of us . We ended up not going even though we knew it was non refundable as the boat was ratty and old and not at all we would like to experience for a ‘sunset cruise ‘. I... More
0
Votes
Katie L
15 May 2018|
AnswerShow all 3 answers
Response from gemmm43 | Reviewed this property |
No they do not not at Casa but possible the Reach next door 2 pools adult and family pick your palce early or by afternoon they are few afar at the adult pool
1
Vote
Room Tips
"Make sure your room is in the original building, not the wings."
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"do not stay here"
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"The rooms I saw were all very nice but ocean front is of course awesome"
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"Ground-floor rooms with beach access are great."
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