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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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Traveller (949)
Room & Suite (339)
Pool & Beach (200)
Ratings and reviews
Certificate of Excellence
  • Excellent47%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“double tree”(241 reviews)
“shuttle service”(212 reviews)
“warm cookies”(65 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers...
Offers from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Special Offer: Breakfast Included
Hotel deals
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Location and contact
3990 S Roosevelt Blvd, Key West, FL 33040-5204
Hotel website
1 km to Key West Intl Airport
54 restaurants are within a 2 km radius
5.1 km from Duval Street
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,928)
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3,192 results
Traveller rating
1,511
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179
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LanguageEnglish
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1,511
940
419
179
143
Show reviews that mention
All reviewsdouble treeshuttle servicewarm cookiesevery hourfree shuttleduval streetbreakfast buffetpool areaalways on timehotel shuttleclose to the airportsmathers beachthe hotel offersoutdoor barnice poolnice resortrental car
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1 - 5 of 3,192 reviews
Reviewed 2 days ago

Price was not good for what you get. Our balcony room overlooked the service garage and garbage for the hotel. It was terrible. We were told we got free breakfast when we booked but this was not given to us at the hotel. They didnt...More

Review collected in partnership with DoubleTree by Hilton
1  Thank Justin B
Hotel's Favourite
Reviewed 2 weeks ago

we stayed at this doubletree for 5 notes & loved every day! the front desk (James) was welcoming helpful, and upgraded our room, as we were celebrating our anniversary, We enjoyed the special attention he gave us....the breakfast staff/servers were also great, attentive, and very...More

1  Thank SweetCincy
Reviewed 2 days ago

Just finished three day stay at this great facility and had a most positive experience. All the staff were very attentive, especially James and Adonis at the front desk. There was a great morning buffet with many options. The shuttle to Duval Street was available...More

Thank Danny R
Reviewed 2 days ago

The entire staff was very welcoming, friendly and always helpful even when they had far more guests to assist than a normal hotel would have. The room was decent for the price, the restaurant prices were a bit high in my opinion but the hotel...More

Review collected in partnership with DoubleTree by Hilton
Thank Crystal D
Reviewed 3 days ago

My family visited Key West for our summer vacation. We loved this hotel! James and Rick at the front desk were amazing!!! Very friendly and helpful!! Pool was great. Location was wonderful. Free shuttles to and from downtown!

Review collected in partnership with DoubleTree by Hilton
Thank jake0224
View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$189 - US$394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Key West
#12 Top resorts Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$189 - US$394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Key West
#12 Top resorts Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (949)
Room & Suite (339)
Pool & Beach (200)
Dining (69)
Amenities (39)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
dakota045
1 July 2018|
AnswerShow all 3 answers
Response from Stormin1 | Reviewed this property |
Not sure on that one. You should call hotel front desk. The agents there are all very knowledgeable and accommodating.
0
Votes
Lilygomez
22 June 2018|
AnswerShow all 2 answers
Response from PolarMikes | Reviewed this property |
rooms are modern and clean. I don't think facing any direction is of any benefit. Most seemed to overlook the parking lots - consider a slightly higher floor as the lobby and conference rooms can be quite busy
1
Vote
Room Tips
"Ask for pool view with balcony."
Read review
"Either lower end or higher end numbers to keep away from lobby. Face the pool is better."
Read review
"Best rooms have balcony- no first floors please!!"
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"Get the king suite with balcony. It is well worth the extra price."
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