Four Points by Sheraton Fort Lauderdale Airport/Cruise Port
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Four Points by Sheraton Fort Lauderdale Airport/Cruise Port

Stains on the pillow cases. No other words but GROSS.
Traveller (140)
King Suite
Room & Suite (52)
Four Points by Sheraton Fort Lauderdale Airport/Cruise Port
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About

4.0
#64 of 133 hotels in Fort Lauderdale
4.1 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.6 of 5 bubbles
Value
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Free airport transportation
Meeting rooms
Baggage storage
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Convenience store
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
Hotel links
Special Offer:Earn points toward free nights.

Location

1800 South Federal Highway, Fort Lauderdale, FL 33316
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 72 out of 100
72
Fort Lauderdale-Hollywood International Airport
Miami Intl Airport
36.9 km
See all flights
377Reviews155Q+A66Room tips

Reviews
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Detailed Reviews
Christa M wrote a review Jan 2020
Barrie, Canada
5.0 of 5 bubbles
We stayed here the night before a cruise. The airport shuttle picked us up quickly. There is a nice bar/restaurant that served decent food and good quality beverages. The king/sofabed room was large enough to accommodate my family of four.

Best of all though, was the customer service surrounding transportation to/from the cruise ship ($7 pp there, $10 pp back), plus providing a place to hang out upon returning from the ship before our 8 pm flight.

The Four Points front desk staff graciously stored our bags, let us use the lobby, the pool, and the wifi upon our return AND booked us the hotel shuttle back to the airport. They really went above and beyond.
Read more
Date of stay: December 2019
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gwendysuethurman, Guest Relations Manager at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port
Responded 5 Jan 2020
We are elated you enjoyed your stay with us and the airport pick up was easy and convenient. We also love that you enjoyed our great restaurant. hope you enjoy your cruise and thanks for sharing your stay with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
crimlarks wrote a review Jan 2020
Minnesota
5.0 of 5 bubbles
My wife and I have stayed here 3 times now - twice before cruise, and once in between 2 cruises. The free airport shuttle is great, the front desk staff has always been very friendly and helpful, and we like the fact that they have laundry facilities - came in very handy when we stayed there in between cruises. The restaurant is open for breakfast and then closes until 4 or 5 PM when it opens again for dinner. I have to give a big thumbs up to Steve, the waiter we had in the morning, and Lesley, the waitress in the evenings. Both were excellent - friendly, knowledgeable and so helpful. The pool is nice to hang out at (small but very nice) on a warm afternoon. There's a CVS and a bank within about a block and a half, as well as other places to eat in walking distance. There's a shuttle service from the hotel to the cruise port. Very easy to sign up, and well organized. About 9 bucks a person. We'll be staying there again whenever we go to Ft Lauderdale for a cruise.
Read more
Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Check out the local beers at the restaurant
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gwendysuethurman, Guest Relations Manager at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port
Responded 30 Jan 2020
We appreciate all our guest Services but our return guest are like family thank you so much for returning again and again. Glad we’ve exceeded your expectations and we look forward to seeing you on your next stay
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BladeRnr wrote a review Feb 2020
Winnipeg, Canada
4.0 of 5 bubbles
The location between FLL and Port Everglades makes this property an excellent overnight between your arriving flight and sail-away!
Clean and efficient the foyer/lobby/restaurant main floor gets busy and crowded as much as any hotel in the area.
Port shuttle services were provided, if a bit chaotic, again not unusual on weekends at hotels in the port area.
Our friends took advantage of the bar and enjoyed it - there are also a number of restaurants within a short walk, and a CVS around the corner.
Rooms were adequate and clean -can't ask for more than that.
Read more
Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gwendysuethurman, Guest Relations Manager at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port
Responded 21 Feb 2020
We are so very pleased you found our property to be the perfect location and perfect for your pre cruise stay. We love that you found our staff to be helpful and we thank you for your feedback.
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TonkaTraveler13 wrote a review Jan 2020
Minnetonka
1.0 of 5 bubbles
Why Four Points Sheraton Fort Lauderdale Airport is awful:
1. Poor Service, Part 1. We arrived in the morning, exhausted after overnight travel. The official check in time was 3 p.m. However, in my extensive travel experience, if you request it at the front desk, a caring hotel team will always find a way to get you in your room by noon or 1 at the latest. Despite explaining our situation and asking nicely, no accommodation was made by the totally indifferent staff. Check-out was at 11, so you can't tell me they couldn't have had a room ready well before 3.
2. Poor Service, Part 2. Because we couldn't get into our room, we needed to check our bags. Or family had 9 bags among us. We had to load and unload everything alone, as the bored desk person looked on without lifting a finger. No offer of help.
3. Poor Service, Part 3. When 3 p.m. rolled around, and they finally deigned to allow us to check in, we needed to retrieve our checked bags. Yet they proceeded to wait on the next guest, while we waited. And waited. And waited. Finally, the bag room was unlocked and, you guessed it, I loaded all 9 bags onto a cart with, again, no offer of help.
4. Poor Service, Part 4. We reserved a suite for 4, yet the room was set up for 3. So we were short 1 of everything: towels, coffee cups, etc.
5. Idiotic design. Our 2-room suite was designed with the bedroom next to the elevator shaft, and the head of the beds next to the wall shared with the 2 elevators. So every few moments, all night long, we were awakened by the LOUD hum of the elevators immediately on the other side of the wall. Any moron could have designed the room better.
6. Overpriced.
There's more, but I have wasted enough time on this. Suffice it to say we will NEVER stay at any Sheraton again and, in particular, please avoid the Four Points Sheraton Fort Lauderdale Airport at all costs. You'll be glad you did.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gwendysuethurman, Guest Relations Manager at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port
Responded 17 Jan 2020
We are so terribly sorry we failed to meet any of your expectations. Our guests are very important to us and your satisfaction is our number one priority. Thank you for your feedback and we will address it with our stuff immediately
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Leila James wrote a review Mar 2021
New York City, New York
1.0 of 5 bubbles
This hotel is trash! Regrettably, my family and I booked three nights here. First off the pictures make the room look way better than it is. On the second day, I'm wondering where is the maid? So we inquired at the front desk for us to be told that "because of Covid" they only clean every six days! 6 days?!?! Because of Covid, you clean less?? Not only do they not clean the room but they do not pick up the towels nor garbage. You either have to catch the maid in the hallway cleaning check-out rooms or leave the towels outside the door. Same for the garbage or dispose of it in a larger bin on the property. GHETTO!! Anything you need you have to go down to the front desk to retrieve it. Once I found out their cleaning policy I just starting feeling gross and it makes me wonder if they are comfortable cleaning only on the sixth day how thorough are you really cleaning. There is a CVS around the corner I was forced to buy bleach wipes, disinfectant spray, and cleaning solution to clean my room myself. We have 3 small children (and you know the mess they make) so we had to request the vacuum cleaner; had to do that myself also. Not cleaning for 6 days is unheard of, this is how COVID spreads. On our last day, we spotted a roach in the bathroom. Yuck! The only satisfactory things were the pool is always open (but no pool towels are given, same rough, cheap towels given in your room) and the shuttle to and from the airport. Neither one of these two things makes it worth it.
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gwen Thurman, Agency / Consultant at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port
Responded 19 Apr 2021
Thank you for your feedback, we are sorry we failed to meet your expectations. Guest satisfaction is very important to us. The safety of our guest and staff are also important which is why some of our amenities such as housekeeping are not available on a daily basis. We thank you for your feedback and we will address your concerns with our staff
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Rick O wrote a review Nov 2020
Sarasota, Florida, United States
2.0 of 5 bubbles
While the rooms were clean, they are pretty outdated. Also, when making the reservation as well as during check-in there was no indication of any kind given that the breakfast program was not available due to
COVID and that the rooms were only being cleaned and towels and linens replaced every three days. We needed additional towels and we had to go down and get them ourselves which we found ridiculous. We these policies to be completely unacceptable and would have chosen a different hotel had we known these policies. Clearly the COVID policies need to be clearly stated while making reservations and when checking in.
Read more
Date of stay: October 2020
2.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gwen Thurman, Agency / Consultant at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port
Responded 5 Nov 2020
Thank you for taking the time to share your stay with us for the safety of our guest and staff we do have limited amenities available and we appreciate your patience during this time. Thank you
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Warren D wrote a review Jan 2020
Alberta, Canada
2.0 of 5 bubbles
For a Marriott Bonvoy property, this hotel doesn't measure up, in anything other than the price they charge!
Their 2 elevators for 7 floors of rooms are slow and can't keep up to demand at busy times of the day!
It's age is definitely showing in some areas.
Hallway noise is easily heard within the rooms. i.e conversations and doors closing.
Shower water pressure is poor.
Pool area, although very nice, does not receive any sun until late afternoon.
Full points for their Staff though! All are very friendly and accommodating. Steve, the morning breakfast area guy was happy to open the bar for us so we could order a couple of beers while we waited for our room to be made ready for our check-in. Warning though - Once breakfast is over, and that shift leaves, the bar doesn't open up again until 3pm, as there is no lunch shift.
Free shuttle to the airport was perfect and as advertised! It departs hourly and you need to book it, as it won't stop if not expecting any riders. I suspect it stops at other hotels too, but on our trip to the airport we were the only riders.
Can't say the same though for the advertised free shuttle from the cruise port to the hotel! I even phoned before our cruise departed, to get the scoop on the routine to follow to get their shuttle to the hotel after our cruise returned. As instructed, once we had claimed our luggage at the cruise terminal, I called to say we had our luggage and were ready for their shuttle, I got a whole different story then, than when I had called prior to the cruise! Apparently it is not free, and operated by a 3rd party, and they gave me a # to call to make arrangements directly with that party. I was on my cell, without anything to write on, so by the time the call ended I had forgotten the #, so I just called an Uber and got to the hotel that way instead. That was surprisingly quick, in spite of the hoard of people disembarking the ship at that time and all looking for their transportation to various destinations. The cost of the Uber was actually a dollar less than what the shuttle would have cost us!
Best part of this visit, was the hotel's 6 block proximity to Kelly's Landing seafood restaurant - fantastic!
Read more
Date of stay: January 2020
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Ask for a room on the parking lot side of the hotel, away from the very busy road noise on the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gwendysuethurman, Public Relations Manager at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port
Responded 27 Jan 2020
Thanks for taking the time to share your stay with us.. our guest are very important to us and we will address your concerns with our staff.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer G wrote a review Feb 2020
Ottawa, Canada
4.0 of 5 bubbles
We picked this location due to its proximity to the airport and the port. The hotel provided a shuttle to the port with multiple choices for departure times. I believe it was $9 per person. Location was also convenient as there is a CVS right next door for any last minute things to purchase before you cruise. There is also a mall with a Publix for anything else in an approx. 15 minute walk. The hotel has been renovated. Breakfast was not included with our stay and I believe was $14.99 per person...a little pricey when there are other restaurant options in a short walk or drive. Bathroom was clean, bright and spacious. Definitely located at a busy intersection, but noise was minimal.
Read more
Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gwendysuethurman, Guest Relations Manager at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port
Responded 24 Feb 2020
Thanks for taking the time to share your stay with us and we are pleased that you found our location and free airport shuttle to be perfect for you. Thanks
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David G wrote a review Dec 2020
4.0 of 5 bubbles
Room was clean, with paper coffee cups. Comfortable bed. Elevators were very slow, but worked. Front desk staff were very helpful. I did not use housekeeping due to Covid 19 but housekeeping did empty my trash and brought me fresh towels.
Read more
Date of stay: December 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gwen Thurman, Agency / Consultant at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port
Responded 28 Jan 2021
Thanks for taking the time to share your Stay with us and we are glad you found our staff to be friendly and helpful. Thank you
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Doc_ABC wrote a review Sept 2021
Wimauma, Florida
2.0 of 5 bubbles
first, one would expect shuttle transportation to the cruise port, since this is titled cruise port. Well, it is at $15/pp one way, a total of $60 for the two of us if we left our car (for $10/d) at the hotel. The TV has a most unusual remote tuning system, you have to enter the channel and then a 1 to show it is digital, otherwise it is just "snow."
The restaurant was barely adequate. This was all brought up to management and the property manager tried to make it right by discounting our room (which did not come through on the final billing) and then the local manager sent an email stating they were adding extra points to our Marriott account, where I am titanium level.
We ended up going to a park and go, for $8 per night parking and free shuttle which worked very well.
Read more
Date of stay: September 2021
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gwen Thurman, Agency / Consultant at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port
Responded 7 Nov 2021
We are terribly sorry for your confusion regarding our cruise shuttle. We are sorry our staff failed to meet your expectations. Thank You for your feedback.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from The Happy Traveler
Chicago, Illinois2,706 contributions86 helpful votes
I doubt it as they have limited parking for guests to begin with. If you’re not staying there (a guest). I don’t think they’ll let you park there.
Answer from drenski
Ogden, Utah71 contributions16 helpful votes
No. It cost us $15 per person but it did deliver us right to where we needed to be and the driver was very helpful and patient.
Answer from drenski
Ogden, Utah71 contributions16 helpful votes
We noticed a few national chain pharmacies near the hotel. You should be able to get a test there.
MN2CA asked a question May 2021
Los Angeles, California91 contributions62 helpful votes
Is there a safe in the room? Does the hotel offer a shuttle to the cruiseport? If so, how much is it?
Renae P wrote a tip Apr 2024
Purdy, Missouri1 contribution
4.0 of 5 bubbles
"Call ahead and request a room away from the interstate"
Read full review
Natalia S wrote a tip Mar 2024
4 contributions
1.0 of 5 bubbles
"Stay away from here. Not worth it. Spend the extra money."
Read full review
richard s wrote a tip Feb 2024
Chicago, Illinois8 contributions5 helpful votes
2.0 of 5 bubbles
"If the hotel can assure you promised transfers, go for it. Otherwise book elsewhere. "
Read full review
william E wrote a tip Sept 2023
Ocean View, Delaware49 contributions9 helpful votes
1.0 of 5 bubbles
"stay away from "
Read full review
richard s wrote a tip Jul 2023
Chicago, Illinois8 contributions5 helpful votes
1.0 of 5 bubbles
"There are many other airport properties from which to choose."
Read full review
Not the right property for you?
There are more places to choose from in the Fort Lauderdale area.
PRICE RANGE
$200 - $297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites airport & cruise port hotel fort lauderdale, comfort suites airport and cruise port, comfort suites fort lauderdale, fort lauderdale comfort suites
FORMERLY KNOWN AS
Comfort Suites Airport & Cruise Port
LOCATION
United StatesFloridaBroward CountyFort Lauderdale
NUMBER OF ROOMS
112
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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FOUR POINTS BY SHERATON FORT LAUDERDALE AIRPORT/CRUISE PORT - Hotel Reviews & Price Comparison (FL) - Tripadvisor

Frequently Asked Questions about Four Points by Sheraton Fort Lauderdale Airport/Cruise Port
Which popular attractions are close to Four Points by Sheraton Fort Lauderdale Airport/Cruise Port?
Nearby attractions include Village Well Pub (0.5 km) and Ilan Pop Art Gallery (0.3 km).
What are some of the property amenities at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Fort Lauderdale Airport/Cruise Port?
Conveniently located restaurants include Bistro Mezzaluna Restaurant, Outback Steakhouse, and Waxy O'Connor Irish Pub & Eatery.
Are there opportunities to exercise at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Four Points by Sheraton Fort Lauderdale Airport/Cruise Port have an airport shuttle?
Yes, Four Points by Sheraton Fort Lauderdale Airport/Cruise Port offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Four Points by Sheraton Fort Lauderdale Airport/Cruise Port have airport transportation?
Yes, Four Points by Sheraton Fort Lauderdale Airport/Cruise Port offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Four Points by Sheraton Fort Lauderdale Airport/Cruise Port?
The staff speaks multiple languages, including English and Spanish.
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