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4.0
#23 of 78 hotels in Daytona Beach
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Located in Daytona Beach,FL, the Best Western Aku Tiki Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Best Western Aku Tiki Inn offers a refreshed atmosphere and picturesque ocean views that many guests appreciate, especially after recent renovations. However, opinions on the hotel's amenities and room quality vary, with some praising the clean, updated spaces, while others report issues ranging from non-functional items to unpleasant odors.
While the cleanliness of the hotel generally earns positive remarks, experiences with service are inconsistent, as some visitors commend the helpful staff, but others encounter slow and disorganized assistance. Additionally, concerns over the value are noted, with travelers mentioning high costs and unexpected expenses.
Atmosphere
Inviting
Rooms
Unkempt
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
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Property renovations and repairs are not clearly stated during booking process. Please check before you go. As stated before I have stayed at this property multiple times and always gave it 5 stars. We are locals that come for staycations. My understanding that there are extensive plans for improvements. My hope is that the property returns to its former glory! Great destination for family, couples when fully operational and is south of the chaos in Daytona . The price has creeped up as with everything over the years. Great on site restaurant, Tiki Bar and outstanding staff.
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Review collected in partnership with Best Western
Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is pretty good for the price, it’s at a good location it’s in front of the beach and only an 8 min. Drive from the pier. There’s an ihop, a Winne Dixie, subway, pizza and many other restaurant and gift shops just crossing the road. The pool is pretty big and beautiful, it’s not very clean with a lot of things left on the ground like towels, toys etc… they offer 2 washers and 2 dryers to do your laundry they charge $2 per wash and $2 for 45min. Dryer. The rooms on the first lever are not clean at all the carpets are very mushy with grime but the ones on the 5th floor seem better. Cleaner and the smells are not so strong. I didn’t hear noise from anyone on the top level just the ocean. On the first floor you hear noise everywhere. Overall it’s a pretty hotel for family and comfort if you’re into luxury or are too picky it’s not for you.
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Review collected in partnership with Best Western
Date of stay: July 2021
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Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Best Western Aku Tiki Inn
Responded 27 Jul 2021
Hello, On behalf of our entire staff, we thank you for your business and for your positive comments. We appreciate your insights about the location and pool. We apologize for the inconvenience faced by you. Thanks for letting us know about our problem area. Next time you're in town, count on us again for an even better experience.
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I read other reviews on this hotel and was apprehensive but clearly they were all wrong or the hotel hired new staff. They were as kind and welcoming as could be, accommodating every request with a smile no matter what time of the day, from the desk clerk to maintenance, housekeeping, and bartenders, EVERYONE was kind, patient, and friendly. It is an older beach hotel so there is understandably some rust on the metal and the hallway carpet is a bit musty but there was never any smell in the rooms, the beds were extremely comfortable and the outdoor bar and patio area were huge, accommodating a last minute celebration with over 50 people enjoying the bar, the music, and our own food we cooked. There is a lot of seating outside and a very large pool so the kids really enjoyed going from the pool to the private beach entrance, and using the outdoor shower to get the beach sand off. Again, it is an older hotel but excellent value for the price and the staff are amazing. Some of the rooms are equipped with a full size refrigerator and full kitchen and the others have a mini fridge and microwave.
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Review collected in partnership with Best Western
Date of stay: April 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Best Western Aku Tiki Inn
Responded 23 Apr 2022
Dear Guest, It is a delight to hear back from you regarding your recent stay with us - it's nice that you had a good overall impression of your visit. It's wonderful to hear that you found the accommodation clean and comfortable. We are happy to read that you will revisit us, and we look forward to having you back many more times in the future.
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This is my second time staying here. It’s older hotel. Great location. Good food at their restaurant which is open for lunch and dinner . They use to serve excellent hot breakfast but since COVID their breakfast bags aren’t that great. We got a PB & Jelly sandwich, bruised apple , granola bar , fruit cup and small bottle of water. Basically a toddlers lunch. The rooms aren’t clean. Found hair in several places in the bathroom, top of Fridge very dirty and something green on the wall, nasty. Told management and they said , Oh you should of told us and we would of sent someone to clean your room. This is after checking in after 9pm. Room had no towels. Towels you have to get them yourself housekeeping is busy. Overall staff is nice. I like the place, they were mask . Not all guest do. They just need to CLEAN the rooms . Pool is clean. Restaurant is clean. Awful pillows . Need to replace. Humidifier in the room fills with water so you have to dump it twice a day or the room and carpet feel damp. AC very loud. Wash cloth picture is from Wiping the top of the Fridge down.
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Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This Best Western is located mid Daytona ocean front hotel strip, relatively close to attractions and local restaurants. The parking is small, but adequate at leas during our stay. A minus - only four ocean front rooms per floor. A bit dated and needing some attention to cleaning and maintenance details. Major disappointment was the cancelation of full breakfast due to Covid-19 and instead getting a paper bag with a couple of sub standard items... had to cross the street and spend money at a HOJO. Also affected by Covid was the Tiki bar which was not open. On the plus side - nice size pool and acceptable ocean view from the side balconies.
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Date of stay: August 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Me and my family have been visiting Aku Tiki annually for many years. We have always had a great time visiting the spacious pool, the basketball court, trader’s restaurant and having close beach access has been a huge plus. Never really any complaints… that is until this year. I’m not sure what has changed, but it’s enough that the new exterior paint and designs aren’t enough to save it. Breakfast used to be included and since covid has hit they have used it as an advantage of charging a minimum of $12 a plate for breakfast. Pool towels? Grab one while you can because they have 20 and they are gone. The restaurant..wear the appropriate clothing or you will be rudely addressed for walking into their restaurant without a top. But won’t answer the phone to order and bring outside to the pool tables 5 ft away. Housekeeping is an absolute joke and that has been the greatest downfall of all. Not one fresh towel, wash rag, or extra toilet paper in the 6 days we stayed. But at least they made up one of two beds on the night before we left.. same sandy sheets that were on them before. One elevator didn’t work so it took over 5-10 minutes to get the elevator or stairs was another option but not ideal with large beach items. On the last night we stayed, we went to sleep early to get up at 6 am and watch the sunrise only to have a security guard banging on our door at 11 o’clock at night accusing us of smoking in our room and telling us he was going to charge us $250 extra even though 1- none of us smoke and 2- we were all asleep for over an hour. Meanwhile two days before the whole bottom floor reeked in the devils lettuce. Having two toddlers terrified because someone is banging on the door while they were asleep is not how I wanted to end our trip. The day we left a man in the elevator told us his ceiling fell in and they had to move rooms. The carpet was wet and our feet were black from dirt. I could go on and on but this trip was extremely disappointing. On a lighter note, front desk workers, bartenders, and the man who vacuums were very nice and greeting. My heart breaks that we won’t be returning, next year we will have to break the tradition and find somewhere that treats their customers with respect and somewhere clean. I’ll give it 2 out of 5. One for the nice staff, one for the pool and beach access, that’s it.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Best Western Aku Tiki Inn
Responded 15 Jun 2022
Dear Guest, Thank you for taking the time to share about your recent stay. I am sorry that we fell short of meeting your expectations and providing you with exceptional service. It is our goal to provide each of our guests with a positive experience. I am glad that you liked our friendly staff, pool, and beach area. I will share your comments with our team, in hopes that we will provide a better experience on your next visit.
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We have been coming to this hotel for years, but it gets worse and worse every time we come. We love the southern pool, it gets sun all day. They were dangerously under staffed for these times. I stayed three nights and only saw the outside restrooms cleaned once, the poolside tables were never cleaned. pool towel ran out everyday. The lobbies AC was down and it took three days to get temporary AC in, in a time when it is critical to have proper air circulation. The smell of marijuana was everywhere. This hotel is not exactly family friendly. Bottom line we will not be back ever.
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Review collected in partnership with Best Western
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn
Responded 2 Jul 2020
We are sorry to see your 2 star review as we strive to give each customer a 5 star experience. While it may be difficult to see all of the changes and protocols that have been put in place, we have made strives to follow the CDC guidelines and adhere to all government mandates regarding cleaning, social distancing, and occupancy.
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We came down for a weekend away to attend a concert. The location is great and the accommodations are nice but that’s where it stops. On Saturday night after arriving back at the hotel around 10, my elderly husband got out of the car after parking directly in front of the lobby in the handicap spot. He had a white bank envelope in his lap and while getting out of the car he dropped it. The white bank envelope had $1,200 written on it. There was a little over $800 remaining. After about 10mins of frantically searching for the envelope I went up to the night manager Harvey and reported it missing . While I was explaining to him, there was a suspicious employee who kept interrupting our conversation and Harvey put his hand up and told him to stay out of it he would handle it. The next morning a manager by the name of Shamira claimed that that same employee told her two different stories. First he claimed he found it in front of the brochures (which has no cameras of course) but he changed his story that he found it in front of the vending machine. In the end, it was found with $100 remaining. After leaving very disappointed, I spoke to Shamira again and she claimed that she and her computer guy looked over the cameras and could not see anything and that all she could say was sorry.
I understand that ultimately this is our mistake but the shady manner in which it was all handled is both disappointing and upsetting. It is our word against theirs and there is not proof, however it’s blatantly obvious that something sneaky went on between the random employee and the night manager. I did not expect them to fork over $800 out of the business funds but question what happened with the dishonest employee. Both of the areas he claims he found it were areas we didn’t even go to and it’s convenient that he chose areas with no or limited cameras. A comp to the stay would have been very easy to do and would have gone a long way. A place with clearly dishonest people is not appealing and quite honestly not somewhere I’d feel safe staying again. I didn’t want to give a 1 star review as I have found out there is new management and the owner may not be aware.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn
Responded 24 Feb 2020
Hello and thank you for leaving your comments. We are happy to hear that you liked our location and property. We do apologize for any inconveniences you may have experienced. We have investigated your concerns further and reviewed our camera footage and did not notice anything suspicious. Unfortunately, there is no further action we can take on our part as our video footage shows nothing out of the ordinary. We do hope you enjoyed your time in Daytona Beach and hope you will consider us on your next visit.
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This hotel is just like any other hotel in Daytona. Somewhat outdated with a couple of upgrades. They have a kiddie pool and a larger pool that is over 8 foot deep. There is also a bar that is poolside so that was nice. We stayed on Mother's Day weekend 2021 and checked in at 2pm. I called for a cot at 4pm and they said they were completely out! So I asked for extra pillows and blankets to make a pallet on the floor, they were also out of that as well. Depending on who was on that shift, the front desk could be very helpful or have a 'we don't have it so go away now' type of vibe. But overall my experience with the hotel itself was good. BUT My experience with the Traders restaurant inside of the hotel was absolutely horrendous. Extremely overpriced. We ordered peel and eat shrimp @ 18$ A POUND and they were supposed to be 1 pound orders and when they came out I guarantee you it was no more then a half of a pound PUT TOGETHER. On top of that the waitress was very bizarre, she kept talking to our table in, what I would call, a 'baby voice' which was very offputting. After we ate our appetizers it was a solid hour before part of our food came out. A few adults and a couple of the kids got their food and then another 10 minutes a few more got their food, and then another five minutes the rest got their food (we were a party of 10). Being A bigger party I know it's going to take longer but one hour is way too long to wait. We watched at least four tables of 2+ people come in get served and leave before we even got our food. On top of that the waitress suggested that the kids food come out first, and we agreed since they were so hungry. But their food came in spurts with the rest of the table, so why even suggest it in the first place? Then we had a birthday. By the time everything was said and done we were so aggravated and disappointed that we just said forget it don't even worry about the desert/singing happy birthday. To top it all off the gratuity was included in the bill, as in there was no choice on what we could tip and THE KICKER YOU ASK??? IT WAS A 25% TIP!!! I know a lot of waitresses work hard and that's why that mandatory tip is there but this was easily the worst restaurant experience I've ever had, and I was a waitress for 5 years. So I know how things work in a restaurant and there is absolutely no reason that things went down like they did other than having a server who was just terrible. Other than The restaurant fiasco I would stay again!
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Review collected in partnership with Best Western
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Best Western Aku Tiki Inn
Responded 11 May 2021
Hello, Thank you for taking out your valuable time to rate us. Glad to know that you were pleased with the hotel. We are sorry for the inconvenience, and we will surely try our best to keep up with your expectations in the future.
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This hotel was the worse. They switched me to 3 different rooms because the first two were disgusting. The first one smelled like poop as soon as you turned on the ac we had the cleaning staff come in to smell it and they agreed. Everything else in the room was fine but that terrible smell this was at 4pm. I went to the front desk so they said they would have us switch rooms but it’s not clean yet okay so we drove from Tampa went to a baseball tournament with 4 kids we wanted to relax and unpack but we didn’t get to so we decided we would change in the guests bathrooms to go to the pool and beach. 6pm we go back they let us into the other room that was supposed to be cleaned I walked in and it smelled like musk and mildew and you couldn’t even imagine what I walked into! The beds were not done there was poop in the toilet trashes full of stuff fridge with food inside it I took a video! Went back to the front desk and didn’t go off on the girl at the desk to save it for the manager was told the manager comes in at 11am the girl at the front desk says I have another one but it still has to be cleaned come back in a few so we leave to eat come back at 830p and we’re told they had no more rooms to switch us to and that the cleaning staff left without cleaning the rooms! Mind you check in time was 4pm and between the drive the tournament the 4 kids beach pool dinner we were pissed and tired! So I snapped and they moved us to a completely different kind of room because they had no more like ours! The next day I spoke to the manager who said there was a glitch in the system that’s why it happened but the lady at the front desk knew they weren’t clean that’s why she told us to come back and check at a later time. So that was a lame excuse! And the lady at the front desk let us know we were the 12 people to complain within the last 2 days. The manager said because we booked through Priceline she couldn’t do anything about it needless to say I won’t be staying there ever again and wouldn’t recommend it to no one if they do that I can’t even imagine what else cleaning horrors go on at this dump! It won’t let me post the video I took and of course there’s no way to prove the raunchy smell you would just have to be there so I screen shot some photos from the video
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Best Western Aku Tiki Inn
Responded 10 May 2022
Dear Guest, Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
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That has been discontinued along with the complimentary daily breakfast. They used to have a one-hour happy hour that would give free basic drinks but no longer. The hotel has been sold and has new owners that are cutting out all the good things about it including daily housekeeping. Honestly, I would not recommend the place.
Hello and thank you for your message. Our staff is sanitizing our resort on a daily basis and following cleaning protocols as mandated by Best Western. We can assure you our resort is clean and proper precautions are being made to keep guests safe.
There are more places to choose from in the Daytona Beach area.
PRICE RANGE
$139 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western aku tiki hotel daytona beach, best western daytona beach, daytona beach best western
LOCATION
United StatesFloridaDaytona Beach
NUMBER OF ROOMS
132
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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