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4.0
#7 of 31 hotels in Cocoa Beach
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Cocoa Beach,FL, the Best Western Cocoa Beach Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled close to the beach and local dining and attractions, the Best Western Cocoa Beach Hotel & Suites garners appreciation for its location. Many guests speak highly of the service, commending the staff's warmth and efficiency.
However, opinions on the rooms are divided; visitors enjoy the generous space and views yet raise issues with upkeep and dated interiors. Although the hotel's cleanliness and amenities like the pool receive praise, some guests feel the value is diminished by extra charges and subpar room conditions.
Location
Convenient
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
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Close to the beach. (5-minute walk). Nice restaurant on premises. Clean pool. Good breakfast selection. Located on a quiet street. Ocean Beach Boulevard but close enough to many restaurants, grocery/liquor store and shops.
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Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was surprised at the size of the property. I arrived with foot issue and found that it was a bit of a hike to our building. The perk of our building - location on the beach with an awesome view. I'm not sure if this is normally the case, but the wind is loud! Due to the wind, we didn't really enjoy spending time on the beach. I mention the sound because the wind could also be heard in the room. The cleaning staff kept entering our room while we were there, even if we were sleeping and even if it was the middle of the afternoon when we had just arrived and obviously didn't need our room tidied only an hour after we arrived. It was a bit odd to us and inquired with the front desk about this. The breakfast was located in a different building and again was quite a walk on a sore foot. If I hadn't been in pain, the distance would have been ok. The oranges available in the lobby (in a different building) were nice for my sons for a healthy snack in the evening.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nice hotel but parking lot noisy at night with people fighting.
Liked · The room was very nice and spacious! Living room, kitchen and bedroom all separated. Very comfortable setting. Breakfast was very good also! All in all a very nice place and would stay there again in the future.
Disliked · It was nice to have a spacious balcony, but overlooking the pool and the parking lot was pretty boring. Plus, late at night we heard couples arguing in the parking lot for many hours. Woke us up in the middle of the night. Probably returning from the beach all tanked up and causing a ruckus. Should have some security out there to stop that nonsense when people are trying to sleep. I was minutes away from calling the main desk to complain but my wife talked me out if it. Also, we had the cleaning people just walk right into our room because there was no "do not disturb" sign available on our front door.
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Date of stay: September 2020
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Room Tip:Â Have a security team patrol the parking lots at night to stop the drunks coming back from the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tatiana M, Marketing at Best Western Cocoa Beach Hotel & Suites
Responded 24 Sept 2020
Thank you for leaving an honest and thorough review of your stay, Frank. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!
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I don't know what I should have expected but I do rely on reviews from this site so I will share my experience with the room. I booked 3 nights. Unfortunately, all our plans fell apart due to virus cancellations but we were going to make the best of it and just hang at the beach. We had (2) oceanfront rooms. I requested that our rooms be on same floor but they could not make that happen. Manager did allow us to look at rooms so give us a choice to change types so he could try and make them on same floor. When we looked at rooms, I knew this property was not for us. The building is old and smelly. The 6th floor smelled like a nursing home to me when you got off the elevator. I guess it is moisture smell. 5th floor smell was better. Rooms were OK but like I said in my title, property is old. I am big on clean regardless of age so I don't want to see other peoples hair on floor or shower in my bathroom etc. You can be old and keep room paint, flooring, furniture fresh. We stayed one night and left. The $325/night I paid was definitely price of super nice hotel. I would not put this property in that category. The location right on beach was the plus for the property.
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Date of stay: March 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OceanPartnersCB, Digital Marketing Coordinator at Best Western Cocoa Beach Hotel & Suites
Responded 20 Mar 2020
Monica, We are very displeased to hear about your negative stay with us. We sincerely apologize and regret that the odor detracted from what could've been an outstanding experience. As nothing is more important to us than ensuring our guests enjoy a restful stay with us, we encourage all guests to notify us of any inconveniences they may encounter. Although the beach is a factor of the odor you experienced, we are and have been taking extra measures to diffuse the odor situation. Although we have received higher than average marks for our rooms, cleanliness, location, and business services, we sometimes miss the mark. Your room should've been spotlessly clean and we're deeply ashamed that we didn't meet yours and our expectations. As for the pricing, It's displeasing to hear that our price wasn't justified during your stay. Our prices are within our competitive market, however, we're located on one of the most affordable beaches in Florida! Thank you for taking the time to tell us about your stay, and we hope that your next stay with us will be the exceptional one you deserve!
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We booked this hotel as we generally stay at Best Westerns. This was one of the best hotels of this chain or any chain that we have ever stayed at. Great service from everyone we encountered. Easy check in and check out. We got a better deal booking directly with the hotel as opposed to a third-party travel site. Upon arrival, we were upgraded to an ocean view suite at no additional cost with a separate sitting area, two TVs, and a kitchenette. Although the weather did not cooperate during our entire three day stay, we made the best of it and really enjoyed the suite as well as the free breakfast, with a good choice of hot and cold items that varied from day to day. This hotel is very close to the Cocoa Beach pier and within walking distance of a supermarket and several restaurants. Also, an easy drive from the hotel to Port Canaveral and the Kennedy Space Center. Our only issue was with the HVAC system that would not shut off the heat our first night, but this was promptly rectified once we brought it to their attention. Also, the sliding glass door to the balcony was difficult to close, as it appeared to be old and in need of replacement. Overall, a lovely stay and we would definitely return and recommend this hotel to others.
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Date of stay: January 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pros: Breakfast crew was very friendly, accommodating and attentive! Variety of items were offered
Awesome views and location
Very close to the beach, within walking distance and had 3 access points
Grounds to the hotels very well maintained and relaxing
The pools and fire pits were great
Room was clean and spacious
Cons: Paying 8.00 extra for parking yet numerous other cars parked and went to the beach without paying.
No paper towels, dish clothes or towels to wash the dishes we used. Yes we made do with what we had but it would have been better with an actual dish cloth.
Doors don't seal that great so you can see light under the door and around it plus you can hear every noise outside your door.
The king suite we had only had 2 very tall bar stools to sit on and for short people like myself, not very user friendly. A staff member brought me a chair from another room so I didn't have to just sit on the bed.
Last but not least, the exhaust fan in the bathroom is so slow that it basically turns into a sauna while showering.
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Date of stay: November 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ocean Partners, Marketing at Best Western Cocoa Beach Hotel & Suites
Responded 29 Nov 2021
Thank you for staying with us and for leaving a review, Susan. We appreciate the feedback and we promise to do what we can to continuously improve the overall guests' experience. Reviews like this help us know what should be focused on first!
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We had Friends come in from Indiana and they wanted to stay beach side so we planned a trip . Looking at last of prices from the hotels online I called to speak to them Todd was very professional and I let him know why we were renting the room and we would like oceanfront if possible. He accommodated our request and was able to get us the best rate. We enjoyed the private beach access and the poolside fire pits our kids enjoyed the pool. The next morning I walked to dunkin dounuts to grab some dounuts and couldn’t seem to get back into the room with my key due to me demagnetizing my room key on my phone at 6:10am I had to walk to the office and Steve greeted me and was very helpful and humbling taken in the consideration it was early morning. I will definitely come back here to enjoy this with my family and friends anytime I’m looking for a place to stay and enjoy a weekend away. Thank you Steve and Todd for the excellent customer service and that is the reason I will come again. With so many hotels in the area this would be my top choice not to confuse this with expense because that could not place a dollar amount on the great customer service I experienced at this hotel.
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tatiana M, Marketing at Best Western Cocoa Beach Hotel & Suites
Responded 12 Feb 2021
Thank you for staying with us, Jacob! We appreciate your comments about Steve and Todd! We look forward to welcoming you back to our Best Western again in the near future. Until then, stay safe!
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We vacation in Cocoa Beach every year, and for the last 12 years, we have stayed at this Best Western in Cocoa Beach. We continue to go back each year for many reasons. The General Manager, Jamie, goes above and beyond to make everyone feel welcome. Chelsea and the front desk crew are always accommodating, making sure we have what we need and check in goes well. Anna, Gabby and Johanna, the breakfast crew, does an outstanding job, even on the busiest days, greeting everyone and making sure breakfast goes smoothly. They offer a big variety of food, it’s always fresh and hot, and Anna makes homemade banana bread she passes out to the guests. It is close to the pier and they make improvements every year. Definitely the place to stay in Cocoa Beach!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OceanPartnersCB, Digital Marketing Coordinator at Best Western Cocoa Beach Hotel & Suites
Responded 9 Mar 2020
Thank you so much for your five-star rating and kind review! We are thrilled that you enjoyed your stay with us and continuously enjoy your stay with us, in part thanks to our friendly staff! We thank you for the compliment, and we look forward to seeing you again!
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This was our second stay at this Best Western. We love Best Western Hotels. We had an oceanfront room with wonderful ocean views. I actually tested positive while there and felt fortunate to be able to be able to sit out on the balcony during a lot of our stay. The staff was very understanding and maids made sure we had everything we needed because we didn’t allow them in the room.
How many hotels do you go to that give you a welcome bag with 2 bottles of water that say Welcome With your name on the bottle along with other treats and a card. It was fantastic! I highly recommend this hotel .
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Date of stay: January 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ocean Partners, Marketing at Best Western Cocoa Beach Hotel & Suites
Responded 3 Feb 2022
Thank you for staying with us again and recommending us, Judy! We look forward to your future stays at our Best Western.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival we were pleasantly surprised to find that we had been upgraded to oceanfront room at no additional cost. The staff was friendly and very helpful. Room was clean, facilities were well maintained and location within walking distance of the pier couldn't have been better.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"Walking is highly recommended as everything is within a few steps away. Take advantage of the breakfast and other amenities when possible. Staff is available 24hrs. "
There are more places to choose from in the Cocoa Beach area.
PRICE RANGE
$259 - $433 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western cocoa beach, cocoa beach best western
FORMERLY KNOWN AS
BEST WESTERN Ocean Beach Hotel & Suites
LOCATION
United StatesFloridaBrevard CountyCocoa Beach
NUMBER OF ROOMS
229
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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