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The Crawford Hotel

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Traveller (696)
360
Panoramas (41)
Room & Suite (479)
What is Travellers’ Choice?
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About

#9 of 162 hotels in Denver
Location
Cleanliness
Service
Value
Travellers' Choice
The Crawford Hotel - Denver Union Station is like no other hotel in Denver, CO. Residing within the historic transportation hub, Denver Union Station, The Crawford provides its guests the best of Denver all within steps. Each of the three hotel floors at The Crawford Hotel represents a different era of Denver Union Station's history. The architecture of Denver's original train depot has been carefully preserved, resulting in room layouts that are completely unique from one another. No two stays at The Crawford Hotel will ever feel the same. Showcasing the best of Denver, the restaurants & shops at Denver Union Station are world-renowned. From breakfast at Snooze, an a.m. Eatery, to 30 Colorado craft beers on tap at the Terminal Bar, the station's former ticketing window, there is so much to explore at Union Station.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Restaurant
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Ironing service
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Room features
Allergy-free room
Housekeeping
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Value
Romantic
Languages Spoken
English
1,760Review28Q+A100Room tips

Reviews
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Traveller rating
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Leslie A wrote a review 15 Apr
1 contribution
Upon checking in, we were greeted with the friendliest host, Blake. We had just arrived by train from Chicago, which is another awesome story. All of the staff at the Crawford were amazing and very helpful. The set us up with transportation to different areas of Denver. The hotel, absolutely one of my favorites, and in an amazing location. Not one bad thing to say! Rooms were clean and comfortable. Union Station is beautiful and the restaurants, fantastic. I wouldn't stay anywhere else in Denver, it was just perfect!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ed Blair, General Manager at The Crawford Hotel
Responded 6 days ago
Dear B720Zllesliea, Your feedback truly brightens our day! We're delighted to hear that Blake provided you with such a warm welcome upon your arrival. It's fantastic that you had such a seamless journey from Chicago by train and that our staff went above and beyond to assist you during your stay. We're thrilled to know that you found The Crawford to be one of your favorite hotels, and we couldn't agree more about its amazing location. We take great pride in maintaining clean and comfortable rooms for our guests, and we're pleased to hear that you enjoyed your accommodations. Union Station truly is a gem, and we're glad you had the chance to experience its beauty and the fantastic dining options it offers. Thank you for choosing to stay with us, and we look forward to welcoming you back for another perfect visit to Denver! Sincerely, - Ed Blair
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrea L wrote a review 9 Apr
Anderson, South Carolina1 contribution
The Crawford was a fantastic experience! The train took us straight to the door from the airport. Gracie and all the front desk employees did hesitate to answer our questions, provide recommendations, and make sure we took advantage of all the perks when staying at The Crawford. We were treated like VIPs and enjoyed every minute of it.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ed Blair, General Manager at The Crawford Hotel
Responded 1 week ago
Dear andrealH4367SF, Thank you for sharing your fantastic experience at The Crawford Hotel! We're delighted to hear that you enjoyed the convenience of the train taking you straight to our door from the airport. Gracie and our entire front desk team are dedicated to providing exceptional service, and we're thrilled that they went above and beyond to answer your questions, offer recommendations, and ensure you took full advantage of all the perks during your stay. Treating our guests like VIPs is our top priority, and we're thrilled that you enjoyed every minute of your stay with us. Your kind words mean the world to us, and we can't wait to welcome you back for another wonderful experience at The Crawford Hotel! Sincerely, - Ed Blair
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brigitta M wrote a review 7 Apr
1 contribution
I stayed here with my boyfriend at the end of March for my birthday. Even though there's some construction going on, it wasn't loud or disruptive during our stay. The lobby is very upscale and there we great shops and places to eat. The train station is literally right outside the back doors. Emily checked us in, and she was kind and polite. She explained the services they had to offer to guests very thoroughly and I felt welcomed and appreciated. Later on when I was trying to use the bathtub, I couldn't figure out the plug. I called the front desk and Evan came up to my room to help me work on it. He was friendly, patient and understanding. Our room was clean, there are tons of amazing restaurants and shops within walking distance, and the view from our room was great. I will definitely be coming back to stay here again.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Parking is a little tough in this area.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ed Blair, General Manager at The Crawford Hotel
Responded 1 week ago
Dear 265brigittam, Thank you for choosing to celebrate your birthday with us at The Crawford Hotel! We're thrilled to hear that you had a wonderful stay and that our construction activities did not disrupt your experience. It's fantastic to know that you enjoyed the upscale ambiance of our lobby and the convenience of having shops and eateries nearby. We're delighted that Emily provided you with a warm and thorough check-in experience, making you feel welcomed and appreciated. Additionally, we're glad that Evan was able to assist you promptly with the bathtub plug and that you found our room to be clean and comfortable. Your kind words mean a lot to us, and we truly appreciate your feedback. We look forward to welcoming you back for another memorable stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Sincerely, - Ed Blair
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vanessa R wrote a review 1 Apr
1 contribution
This was our second time staying at this incredible hotel. It is so close to transportation and within walking distance from so many things to do. The hotel and Union Station is incredible. The Terminal Bar is a must go as well as Snooze. The atmosphere is fantastic. We traveled to be close to the area for an Avalanche game. We arrived early and the Valet to the Front Desk was so friendly and helpful to help with check in and storing bags. Despite having unreasonably loud neighbors at 1am Evan at the front desk was amazing in getting us moved from the area. We appreciated his effort to resolve the issue very quickly and allowing us to enjoy the remainder of our stay. We will definitely be staying at The Crawford again.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Game days can be a little busy so get to your favorite spots early to enjoy the food and drinks....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ed Blair, General Manager at The Crawford Hotel
Responded 2 weeks ago
Dear J2657CUvanessar, Thank you for your glowing review! We're delighted to hear that you had another incredible stay at The Crawford Hotel. It's wonderful to know that our proximity to transportation and local attractions added to your experience. We're thrilled that you enjoyed the atmosphere at Union Station and had memorable dining experiences at Terminal Bar and Snooze. We're sorry to hear about the disturbance caused by your neighbors, but we're glad that Evan was able to swiftly address the issue and ensure the remainder of your stay was enjoyable. Providing exceptional service is our priority, and we'll be sure to pass along your kind words to Evan and the rest of our team. Thank you for choosing The Crawford Hotel, and we look forward to welcoming you back again for another fantastic stay! Sincerely, - Ed Blair
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stacey V wrote a review Mar 2024
2 contributions
Hands down the best staff and service ever! What a great team. They went out of their way to make my stay amazing and went the extra mile when I jokingly requested a framed photo of Burt Reynolds for my room. They delivered! Amazing!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ed Blair, General Manager at The Crawford Hotel
Responded 3 weeks ago
Dear Stacey V, Thank you for your glowing review! We're thrilled to hear that you had such a positive experience during your stay with us. Our team takes great pride in providing exceptional service, and it's wonderful to know that they went above and beyond to make your stay memorable. We're delighted that we could fulfill your request for a framed photo of Burt Reynolds – it's all about those personal touches! We look forward to welcoming you back for another amazing stay in the future! Sincerely, - Ed Blair
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hcarey89 wrote a review Mar 2024
Phoenix, Arizona1 contribution
This has potential to be a great property but fell short in so many aspects. Aiming to elevate their hotel and experience but can’t even get the basics down. If it wasn’t for Gracie at the front desk it would have been a total disappointment. Tv kept Turing on at night. Stains on the sheets. No bellhop help. Very disconnected throughout.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ed Blair, General Manager at The Crawford Hotel
Responded 3 weeks ago
Dear Hcarey89, Your feedback is vital to us, and I am truly sorry that we fell short of meeting your expectations. Gracie's exceptional service at the front desk is commendable, and I'm glad she made a positive impact on your stay. However, I'm deeply sorry for the issues you encountered with the TV, sheets, and lack of bellhop assistance. We're already addressing these matters internally to prevent recurrence. Auberry, our Assistant Front Office Manager, will be in touch via email to discuss your experience further. Your feedback is crucial, and we're committed to improving our services to provide a better experience for all our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future. Sincerely, - Ed Blair
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mcbridekc wrote a review Mar 2024
1 contribution
Don't book here now, everything is closed and the facility is a mess with construction inside the station. you will not get the full experience of the station nor is there any place to walk in the facility. it is also very loud in the station and can hear it through your rooms.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ed Blair, General Manager at The Crawford Hotel
Responded 3 weeks ago
Dear mcbridekc, Thank you for sharing your feedback regarding your recent experience at The Crawford Hotel. We sincerely apologize for any inconvenience or disappointment you encountered during your stay. We understand your concerns regarding the ongoing construction inside the station and the closure of certain facilities. Please know that we are actively working to minimize any disruptions caused by the construction, and we apologize if it affected your ability to fully enjoy your stay and the ambiance of the station. Additionally, we apologize for any noise disturbances you experienced during your stay. Providing a peaceful and comfortable environment for our guests is important to us, and we regret any inconvenience caused by the noise from the station. We truly value your feedback as it helps us to improve and provide a better experience for our guests. Auberry, our Assistant Front Office Manager, will be reaching out to you via email to touch base, address your concerns, and discuss your experience further. Once again, we apologize for any inconvenience you experienced, and we hope to have the opportunity to welcome you back in the future under improved circumstances. Sincerely, - Ed Blair
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Juan Pablo V wrote a review Mar 2024
Mexico285 contributions139 helpful votes
I really enjoyed my stay. This building is beautiful. The restaurants around it are great and provide many dining options. Needless to say, the train stations connect you to the airport easily and quickly. I enjoyed my stay, thanks!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ed Blair, General Manager at The Crawford Hotel
Responded 3 weeks ago
Dear Juan Pablo V, Thank you for taking the time to share your experience at The Crawford Hotel! We're thrilled to hear that you enjoyed your stay and found our building beautiful. It's wonderful to know that you had a great dining experience with the restaurants around us providing plenty of options. We're glad that you found the train stations convenient for connecting to the airport easily and quickly. Providing seamless transportation options for our guests is important to us, and we're delighted that you found it convenient. Once again, thank you for choosing The Crawford Hotel. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Sincerely, Ed Blair
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rachel wrote a review Mar 2024
Vail, Colorado263 contributions73 helpful votes
I love this hotel! Great location for dining and theatre. Katie and Auberry were so helpful with check-in. They are awesome. The valet was also friendly and kind. Union Station is under construction and the hotel is next to be updated. It isn’t impacting operations at all, and we had a wonderful stay. A heads up that the Pullman rooms are tiny so book a regular room or suite is my recommendation. Beds are comfortable. Breakfast at Snooze is the best. Tavernetta for dinner. The history of this hotel is wonderful. Holidays here are also very festive and fun. I stay here when going to Performing Arts, Ellie Caulkins, and Buell. It’s in a prime location.
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Pullman rooms are very cool, but tiny. I prefer regular rooms or suites.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ed Blair, General Manager at The Crawford Hotel
Responded 5 weeks ago
Dear misslittleraven, I wanted to take a moment to express our deepest gratitude for going above and beyond by leaving multiple reviews on various platforms. Your dedication to sharing your positive experiences with others truly means the world to us, and we are blown away by your generosity. Thank you immensely for your glowing reviews and for choosing The Crawford Hotel as your home in Denver! We are thrilled to hear that you had such a wonderful experience, and that our location, comfortable beds, and helpful staff made your stay truly memorable. It warms our hearts to know that Cadey and Auberry provided excellent service during your check-in, and that our valet team was friendly and kind. We're also thrilled to hear that the ongoing construction at Union Station did not impact your stay, and we're just as excited as you are about the upcoming updates. Your loyalty means the world to us, and we are honored to be your favorite hotel in Denver. Thank you for your kind words about our extras and value. We are thrilled that you choose The Crawford Hotel as your go-to choice when attending performances or enjoying a night out in the city. We hope to see you again soon! Sincerely, - Ed Blair
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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markpeldridge wrote a review Mar 2024
Searcy, Arkansas4 contributions2 helpful votes
We stayed at the Crawford for one night on our way to Snowmass village, CO for spring break. We had never stayed here & thought staying in the train station would be exciting. We were right! St. Patrick's Day basically comes to the front door! Lots of food& shopping options w/n walking distance. We'll definitely stay at the Crawford again!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ed Blair, General Manager at The Crawford Hotel
Responded 5 weeks ago
Dear markpeldridge, Thank you for choosing The Crawford Hotel for your stay before heading to Snowmass Village for spring break! We're thrilled to hear that you found staying in the train station exciting and that you enjoyed the festive atmosphere on St. Patrick's Day right at our front door. It's fantastic to know that you found plenty of food and shopping options within walking distance, making your stay even more convenient and enjoyable. We're delighted that you had a great experience with us and that you're planning to stay at The Crawford again in the future. We look forward to welcoming you back for another wonderful stay. Sincerely, - Ed Blair
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$589 - $1,053 (Based on Average Rates for a Standard Room)
LOCATION
United StatesColoradoDenverLoDo
NUMBER OF ROOMS
112
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE CRAWFORD HOTEL - Reviews & Price Comparison (Denver, CO) - Tripadvisor

Frequently Asked Questions about The Crawford Hotel
Which popular attractions are close to The Crawford Hotel?
Nearby attractions include WeVenture Denver (0.4 km), National Ballpark Museum (0.4 km), and Denver Union Station (0.01 km).
What are some of the property amenities at The Crawford Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Crawford Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Crawford Hotel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Crawford Hotel?
Conveniently located restaurants include ChoLon Modern Asian, Snooze, an A.M. Eatery, and The Kitchen American Bistro.
Are there opportunities to exercise at The Crawford Hotel?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at The Crawford Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Crawford Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Crawford Hotel?
Many travellers enjoy visiting Epic Escape Game Denver (3.0 km), Molly Brown House Museum (2.4 km), and Denver Union Station (0.01 km).
Is The Crawford Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.