SureStay By Best Western Santa Monica
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SureStay By Best Western Santa Monica

Courtyard of our building
Traveller (330)
Room & Suite (177)
Breakfast Room at the SureStay Hotel by Best Western Santa Monica
Dining (30)
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Breakfast included
$412
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#2 of 7 motels in Santa Monica
4.1 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At the SureStay By Best Western Santa Monica in Santa Monica, CA, you're sure to find rewarding value and quality. Everything you need, nothing you don't want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Conference facilities
Banquet room
BBQ facilities
Non-smoking hotel
Street parking
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Vending machine
Meeting rooms
Photo copier / fax In business centre
Outdoor furniture
Sun terrace
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
Room features
Air conditioning
Housekeeping
Safe
Telephone
Iron
Microwave
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Mid-range
Residential Neighbourhood
Languages Spoken
English, Spanish
Hotel links
Special Offer:Click Here to Book Direct & Save Online

Location

3102 Pico Blvd, Santa Monica, CA 90405
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
Roanoke Municipal Airport
Preston-Glenn Field
65.7 km
See all flights
2,387Reviews7Q+A11Room tips

Reviews
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Traveller rating
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Detailed Reviews
Norman R wrote a review Jun 2023
London, United Kingdom2 contributions2 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Not the smartest hotel from the outside but the room - upstairs at the back of the courtyard - was clean, spacious and comfortable. Everything worked, the bed was big and comfortable and the bathroom was well-designed to give space for towels and a hook for clothes. Location is a busy street with plenty of cafes and a couple of supermarkets within walking distance.
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Review collected in partnership with Best Western
Date of stay: June 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ron Uyematsu, Guest Services / Front Office at SureStay By Best Western Santa Monica
Responded 18 Jun 2023
Dear Norman R, Thank you for your succinct review of our hotel and of your recent stay. We are pleased your stay met your expectations. The entire staff (housekeeping, maintenance, and front desk) appreciates your recognition of the job they do every day. Thank you again and we hope to see you again soon. Best regards, SureStay Hotel by Best Western Santa Monica
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
maylodee wrote a review Aug 2020
San Francisco, California12 contributions10 helpful votes
5.0 of 5 bubbles
This is our first time in Santa Monica and was happy to find a Best Western/SureStay within the vicinity. Our room was very clean, beds and pillows were comfortable, even had a flat screen TV! It appears that our room was newly renovated. I was impressed that before we entered our room, that there was a “tampering sticker” at the door, stating the extra steps they have taken to ensure that our room was sanitized. Due to the pandemic, breakfast is a brown bag that consists of an apple, banana, muffin, granola bar, and bottled water; it was filling. Coffee was also available in the room and in the breakfast area. If there was an area if improvement, perhaps have paper towels/ hand towels and hand/dish soap if the room had a kitchen sink like ours. Overall, great value, friendly staff, great location! Highly recommend in Santa Monica!
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bobby V, Guest Services / Front Office at SureStay By Best Western Santa Monica
Responded 28 Sept 2020
Dear Maylodee, Thank you so much for sharing your experience with us. I am happy to hear that you enjoyed the location of our property and the friendliness and attentiveness of our staff. At SureStay Santa Monica our team takes pride in ensuring that we are going above and beyond for each of our guests. Please let us know when you will be arriving back in Santa Monica, as I would like to welcome you back to our hotel.
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consultnicole wrote a review Sept 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
This was the cleanest room I have ever stayed in. They went above and beyond. The room was well appointed with a little kitchenette area, containing sink,small fridge and microwave and a table. Bed was really comfortable, shower had nice water pressure. Hotel staff was very helpful and friendly. I was only here one day on business but would definitely stay here again for leisure as well.
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Review collected in partnership with Best Western
Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Moe Pak, General Manager at SureStay By Best Western Santa Monica
Responded 28 Sept 2020
Dear Guest, Thank you for your kind review. I am happy to hear that you enjoyed the location of our property, the cleanliness and attentiveness of our staff. At SureStay Santa Monica our team takes pride in ensuring that we are going above and beyond for each of our guests. We hope to see you again soon! Regards, Bobby V
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Noel C wrote a review Jan 2020
Geelong, Australia15 contributions27 helpful votes
4.0 of 5 bubbles
This hotel was well kept and clean and offered what could be expected of an establishment of this class. The staff were helpful and kind and cleanliness was certainly a priority. It is well placed on Pico Boulevard which is handy to many highlights of this area of Los Angeles. It was easily accessible by car to a major arterial freeway; taking you to where you want.
I stayed during a quiet period between Christmas and New Years and the road access was very friendly. Not too hectic. Having said that, the passing traffic noise was amplified so you would have to factor this in if you were sensitive to traffic noise at night. The surrounding neighborhood was safe and walkable with breakfast, lunch and dinner options within walking distance.
The breakfast offered by the hotel was standard fare for American hotels - bagels, pancakes, spreads, yoghurts and basic fruits. The dining area was well-attended and kept clean.
Overall, I would certainly recommend it for those on a budget visiting the Los Angeles area. I was satisfied and happy with the hotel and would return to it in the future.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SureStay90405, Front Office Manager at SureStay By Best Western Santa Monica
Responded 8 Feb 2020
Dear Guest, Thank you so much for sharing your experience with us. I am happy to hear that you enjoyed the location of our property and the friendliness and attentiveness of our staff. At SureStay Santa Monica our team takes pride in ensuring that we are going above and beyond for each of our guests. Please let us know when you will be arriving back in Santa Monica, as I would like to welcome you back to our hotel.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brad D wrote a review Feb 2022
North Las Vegas, Nevada12 contributions8 helpful votes
5.0 of 5 bubbles
My wife needed a procedure at UCLA medical center and I think I spent 4 hours looking for a place to stay. After looking at countless places I came across Sure Stay and i'm glad I did. I'll be brief, but I think you will like this place if you don't mind a little noise in an apartment building kind of setting.

We stayed in the courtyard and had the room with the kitchenette. You are provided with some basic cooking utensils, plates, silverware, skillet, etc. The rooms are not large, but they have been renovated and everything worked great in the room. The stove, microwave, and refrigerator worked perfectly. There is also a laundry facility in the courtyard area, vending machine, a working ice machine, etc.

There are basically three buildings and three parking lots. We never had trouble getting a parking space and it is free! We walked to the restaurants at night on and it was safe. Pico street is busy, but there are crosswalks and cars will stop for you.

You are really close to a Trader Joes and other shops. Pico street has it all and the restaurants were good. The continental breakfast had more than I expected and the pancake machine was the coolest thing I've seen in a while.

The employees are really nice and will help you with anything you need. They work hard to keep the place clean and it is evident they care about the guests.

You will hear people walking to their rooms, but the noise wasn't bad. If you ever lived in an apartment complex this hotel is probably similar.

Don't let the negative reviews scare you because I read them all also before booking. I live in Las Vegas and have stayed in many rooms. I liked the room despite it being a bit smaller than I'm used to.

Why spend $400 a night and $46 daily parking when you can spend half that here? They will sign you up for the Best Western rewards card when you book and that will save you money.

Thank you hotel staff for a great stay, I would book again at Sure stay. Look no further and book it now!
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Date of stay: February 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ron Uyematsu, Guest Services / Front Office at SureStay By Best Western Santa Monica
Responded 22 Mar 2022
Dear Brad D. We are grateful you and your wife enjoyed your time with us during your stay. Thank you for all of the positive comments regarding our rooms, our staff, and the quality of your entire stay. Please stay with us again on your return to Santa Monica! Best regards, SureStay Hotel by Best Western Santa Monica
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alobutterfly wrote a review Jun 2021
Las Vegas, Nevada1 contribution1 helpful vote
3.0 of 5 bubbles
This hotel claims to be pet friendly, but it definitely is not. They don't have dog stations or even a dog area! They want you to leave their property to find a place for your dog to go potty and if they urinate on their flowers you will be fined. The sheets had stains on them and the toilet was completely lopsided! You couldn't go barefoot in the room because it turns your feet black because they clearly don't clean the floors. Not very impressed. I did like the go bags they had for breakfast.
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Review collected in partnership with Best Western
Date of stay: May 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mo Mo, General Manager at SureStay By Best Western Santa Monica
Responded 4 Jun 2021
Dear Guest, I want to apologize for not exceeding your expectations. Unfortunately, due to space limitations, we don't have Dog stations available at the property. As mentioned in our pet policy form, we direct our guests to take their pets to the side streets to relieve them. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again to have another chance to provide you with a superior experience.
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Priya V wrote a review Feb 2020
Melbourne, Australia243 contributions109 helpful votes
+1
3.0 of 5 bubbles
We stayed at this hotel for 5 nights and arrived quite late after driving along US1 highway. Hotel has 3 separate buildings and the only way to get to reception / breakfast room is from the road. Did not like this part at all, there should have been some sort of connectivity within the hotel premises.
Room we were given was upstairs and faced the street. As suspected noise was a major problem. We went back to reception to ask for a room at the back and night staff could only offer us a room with 2 double beds. We booked a king bed room. So we stayed in the room with noise problem and next morning got a room on ground floor in the middle.
Room itself is good and bathroom is also good size. There is also a small kitchenette with mini fridge and microwave. Breakfast was included and was quite basic.Parking is free (first come first serve) and we were able to find a spot everyday.
All in all was an ok experience, next time will stay in a hotel facing the Santa Monica beachfront.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helene G wrote a review Apr 2021
Stockton, California38 contributions34 helpful votes
4.0 of 5 bubbles
My daughter and I stayed here a couple nights while visiting family in the area. We got a queen room inside the courtyard which was gated and a room key was needed to open - something I definitely appreciated for safety purposes since the hotel is located on a somewhat busy street. There is a nice Trader Joe's right next door. The front desk staff were friendly and helpful. Plenty of parking in 3 different lots, which was free, and our room was sparkling clean. Shower and toilet worked great.

The only reason I'm giving this hotel a "very good" rating and not an "excellent" rating is because other guests didn't seem to be very respectful of what I would consider quiet hours. Walking around the courtyard at 1:00am talking to your best girlfriend on the phone about your boyfriend is not something all guests want to hear. And as guests came in and out of the courtyard late at night, they were not exactly quiet. A simple sign at the gate mentioning being respectful of others between the hours of 12am-6am would be a nice addition. Of course this is not the hotel's fault but it was annoying both nights and continuously woke us up.
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Review collected in partnership with Best Western
Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mo Mo, General Manager at SureStay By Best Western Santa Monica
Responded 3 Apr 2021
Dear Helene G, Thank you so much for sharing your experience with us. I am happy to hear that you and your daughter enjoyed your stay with us. Regarding the noise issue, we will discuss and find a solution in our next management meeting. Your feedback is essential to us as we use your comments as learning opportunities. Our team strives to ensure that each of our guests is provided with excellent service. Thank you again for being our guests, and we hope to see you again soon!
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eivydacanay38 wrote a review Jul 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
Stayed in a king room everything was so clean and updated color of the room was inviting and fresh. The area my man and I stayed in had a gated locked entry way which provided a secure feeling being that it was on a busy street. The patio they have set up is just as inviting, would stay here again the next time we visit
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Review collected in partnership with Best Western
Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bobby V, Guest Services / Front Office at SureStay By Best Western Santa Monica
Responded 28 Sept 2020
Dear Guest, Thank you for your kind review. We appreciate your feedback regarding your stay at SureStay Santa Monica. I am pleased to know you found our décor to be clean and comfortable as I understand how important comfort can be when traveling. Your feedback is really important to us as we use your comments as learning opportunities. Our team strives to ensure that each of our guests is provided with excellent service. Thank you again for being our guests and we hope to see you again soon!
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Roberts69 wrote a review Feb 2021
Northampton, United Kingdom18,826 contributions1,789 helpful vote
+1
4.0 of 5 bubbles
I stayed at the Best Western 'SureStay' in Santa Monica back in March 2020 just as California shut restaurants and the Western World started to go into it's first Covid lockdown.
My room, a standard with King bed, we clean and comfortable and well appointed. Due to Covid breakfast was a 'breakfast bag' that was basic, but hey all last minute and everyone was doing what they could in difficult circumstances.
I checked out after one night (I was booked for 2 nights) as I needed to fly home to the UK before flights started getting pulled.

My room was £128 (inc Taxes) a night including breakfast. Quite pricey for a Best Western but for Santa Monica and California in general the price was reasonable in comparison to many other hotel rates.
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Date of stay: March 2020
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mo Mo, General Manager at SureStay By Best Western Santa Monica
Responded 1 Mar 2021
Dear Mr. Martin R, Thank you so much for taking the time to share your experience with us. I am happy to hear that you enjoyed your stay with us. At SureStay Santa Monica Hotel, we take pride in ensuring that our team is providing the best customer service and top-of-the-line amenities. We would like to invite you to come back and visit our property again soon!
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Lindsay Rose G asked a question Feb 2023
Tucson, Arizona
what is the minimum age for check in
Answer from Sunseeker11
Keswick, Canada329 contributions196 helpful votes
I would contact the hotel directly
Answer from Angie
Oshawa, Canada3 contributions
I would recommend you book your room in the Main building and not the Courtyard buildings. The Main building has the Front Checkin Desk and the only Continental Breakfast with sitting eating area. Plus this hotel has both outside stairs entrance and an accessible ramp for those people who have difficulty with stairs. Definitely contact the hotel and request your 2 Queen beds on first floor and explain why you need it too. Good luck and enjoy your vacation !
Krestravelr wrote a tip Sept 2023
Gadsden, Alabama66 contributions10 helpful votes
4.0 of 5 bubbles
"Breakfast 7-10a. Buildings are separated but felt safe. Free parking. Continental breakfast with good choices. "
Read full review
AnneCIreland wrote a tip Jun 2023
Bray, Ireland19 contributions12 helpful votes
2.0 of 5 bubbles
"Go for breakfast before 9am or the tables and self-service area may be very crowded, so that you have to wait for a table to become free "
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AlanaRobin wrote a tip Jun 2023
New York City, New York73 contributions10 helpful votes
4.0 of 5 bubbles
"The free parking is a great perk."
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Yavar K wrote a tip Apr 2023
Canton of Geneva, Switzerland1,722 contribution557 helpful votes
4.0 of 5 bubbles
"Car parking available."
Read full review
matthew117 wrote a tip Oct 2022
Cheltenham, United Kingdom23 contributions10 helpful votes
4.0 of 5 bubbles
"If walking distance to the beach is important to you, this is not the hotel for you."
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Not the right property for you?
There are more places to choose from in the Santa Monica area.
PRICE RANGE
$339 - $430 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travelodge santa monica pico boulevard hotel santa monica, travel lodge santa monica, santa monica travel lodge, santa monica travelodge
LOCATION
United StatesCaliforniaSanta MonicaSanta Monica
NUMBER OF ROOMS
82
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SURESTAY BY BEST WESTERN SANTA MONICA - Motel Reviews & Price Comparison (CA) - Tripadvisor

Frequently Asked Questions about SureStay By Best Western Santa Monica
Which popular attractions are close to SureStay By Best Western Santa Monica?
Nearby attractions include Bergamot Station (1.0 km), VR HOUR (0.7 km), and McCabe's Guitar Shop (0.04 km).
What are some of the property amenities at SureStay By Best Western Santa Monica?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at SureStay By Best Western Santa Monica?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay By Best Western Santa Monica?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at SureStay By Best Western Santa Monica?
Yes, free parking and street parking are available to guests.
What are some restaurants close to SureStay By Best Western Santa Monica?
Conveniently located restaurants include Upper West, Lares, and Lunetta.
Are any cleaning services offered at SureStay By Best Western Santa Monica?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does SureStay By Best Western Santa Monica offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at SureStay By Best Western Santa Monica?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to SureStay By Best Western Santa Monica?
Many travellers enjoy visiting Will Rogers State Historic Park (6.0 km), Annenberg Community Beach House (5.1 km), and Virginia Robinson Gardens (7.6 km).
Is SureStay By Best Western Santa Monica accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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