Fairfield Inn & Suites Ontario Rancho Cucamonga
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Fairfield Inn & Suites Ontario Rancho Cucamonga
9550 Pittsburgh Avenue, Rancho Cucamonga, CA 91730
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Avg. $283 /night, 9/16 - 9/17
$330
per night
$293
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$255
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4.0
#10 of 12 hotels in Rancho CucamongaLocation
Cleanliness
Service
Value
Looking for a place to stay in Rancho Cucamonga? Then look no further than Fairfield Inn & Suites Ontario Rancho Cucamonga, a family-friendly hotel that brings the best of Rancho Cucamonga to your doorstep.
Rooms at Fairfield Inn & Suites Ontario Rancho Cucamonga provide a flat screen TV and air conditioning, and guests can stay connected with free wifi.
In addition, while staying at Fairfield Inn & Suites Ontario Rancho Cucamonga guests have access to 24 hour front desk. You can also enjoy a pool and breakfast. Need a place to park? Free parking is available at Fairfield Inn & Suites Ontario Rancho Cucamonga.
Nearby landmarks such as Rancho Cucamonga Epicenter (1.7 mi) and Cucamonga Service Station (2.9 mi) make Fairfield Inn & Suites Ontario Rancho Cucamonga a great place to stay when visiting Rancho Cucamonga.
During your visit, be sure to check out one of Rancho Cucamonga's popular ribs restaurants such as Lucille's Smokehouse BBQ, Lazy Dog Restaurant & Bar, and Famous Dave's, all a short distance from Fairfield Inn & Suites Ontario Rancho Cucamonga.
During your visit, be sure to check out a popular waterfall like North Etiwanda Preserve, which is a short distance from the hotel.
We’re sure you’ll enjoy your stay at Fairfield Inn & Suites Ontario Rancho Cucamonga as you experience everything Rancho Cucamonga has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Tennis court
Kids stay free
Electric vehicle charging station
Parking
Wifi
Outdoor pool
Heated pool
Breakfast available
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Air conditioning
Housekeeping
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Business
Languages Spoken
English
Location
9550 Pittsburgh Avenue, Rancho Cucamonga, CA 91730
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Ontario Intl Airport
4.7 km•
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John Wayne Airport
53.4 km•
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95 Restaurants
within 1 kilometer
48Reviews1Q+A6Room tips
ReviewsWe perform checks on reviews.
We perform checks on reviews.
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Detailed Reviews
We stayed here just before the Christmas holiday. It is just minutes away from Ontario Mills and next to the CHP office. The staff that checked us in were very friendly. We arrived late around 11:30 pm and had no issues. I even had a few requests for some toiletry items and extra towels and they were all ready at the front desk and in the room. The room we stayed in was the 2 queen suite. It was very spacious. I like the fact that there was the little seperate sitting area. My son slept on the sofa sleeper and he was having a ball with the TV to himself in that area. They had 2 big 50 inch TVs in the room. The bathroom was nice with a shower/tub combo and I love the fact that they had the shampoo, conditioner and body wash on a dispenser so you could use as much as you need. It is way better than getting 2 small bottles and there are 5 people in your family. The closet was s tad small for the big room, but we didn't have much to hang anyways. It's very convenient the newer hotels have charging stations, USBs all over the room. The room also had a mini fridge and microwave. The free breakfast was delicious, they had sausage hash one morning and another these delicious warm walnut pastry bars. Overall, I would stay here again.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for 2 nites on a weekend in October 2020. Very secure - need card key to get in lobby door. Also very clean. The only thing I noticed was lacking; no luggage rack in the room. Just a small table with room for 1 suitcase. Free bag breakfast was bottle water, tangerine, peanut butter granola bar, and a Jimmy Dean frozen breakfast sandwich to heat in microwave in room.
I would stay here again when in area.
I would stay here again when in area.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Maciel, General Manager at Fairfield Inn & Suites Ontario Rancho Cucamonga
Responded 14 Oct 2020
We know how important cleanliness is and appreciate your positive feedback. We can't wait for you to visit again when our deluxe continental breakfast completely opens!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my first trip away from home since Covid-19 and I was very uncertain about traveling. Before we were able to enter the hotel we had our temperature taken, and the check in was quick and contactless as the hotel staff was behind a plastic shield. During our two night stay we didn’t come into close contact with any other guests and everyone I saw was wearing a mask. The hotel is newer, very clean and next to the CHP station so it was in a safe area. It is also close to many restaurant options. The rooms were spacious and looked just like the photos. I would highly recommend this hotel - exceptional value for the price.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Maciel, General Manager at Fairfield Inn & Suites Ontario Rancho Cucamonga
Responded 19 Aug 2020
Thank you for putting confidence in us and allowing us to be your first hotel stay since COVID-19. Our guest's health and safety is of the highest importance. Our team has been hard at work implementing Marriott's Commitment to Clean protocols. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This used to be my go-to hotel when I was in the area and I looked forward to returning. Reserved a suite, as I’ve did in the past. However, they’ve made drastic and unexcusable cuts, blaming it on covid (instead of being honest and blaming it on costs or staffing issues). They refused to offer housekeeping, even upon request, despite this being in direct violation with Marriott’s minimum brand standards. Their so called breakfast was also the worst I’ve ever had (forcing us to dine elsewhere), including 60+ US hotels during June-December 2021, and the service lousy. Zero elite recognition. I reported the property to Marriott’s customer service during my stay, and then my suite was suddenly serviced and cleaned, but no excuses and no explanations. I will never, ever return and I would advise everyone else to do the same. Show this property that service matters and spend your dollars on a hotel that values its guests. That said, the rooms are stylish and the location excellent, which is why I’m giving it two stars instead of one.
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Date of stay: January 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Maciel, General Manager at Fairfield Inn & Suites Ontario Rancho Cucamonga
Responded 10 Jan 2022
Thank you for taking the time to share your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We work hard to deliver an exceptional guest experience and in your case we fell short. We wish you the best on your future travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Most business travelers like myself not only want a clean modern hotel, but most importantly we want to start the day off with a good breakfast. Not here. The breakfast they serve is laughable at best. I went to get an ice cream one night and was told to stand in line. Instead of just taking my room number and charging after she was finished checking a guest in, the fat guy working with her told me that I had to wait in line. The ice cream was already melting. I put it back. Checking out early tomorrow. They do not lnow how to treat guest with high status with Marriott. Guests like us pay the bills, but the fat guy would rather have me wait amd let the high cream melt all over my hand. Just opened a major project in the area. Will not stay here another night.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Maciel, General Manager at Fairfield Inn & Suites Ontario Rancho Cucamonga
Responded 25 Jul 2022
Providing the highest level of hospitality is our number one priority and I apologize for failing to meet your expectations. Unfortunately, when you purchase an item from the market your item needs to be scanned for purchase by the cashier. Again, I am sorry if there was a line. Please be respectful when in your feedback when describing team members.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk named Angela notice that I looked so tired and I told her that I drove 5 1/2 hours from Vegas to Rancho. After checked-in I went to get coffee but it was cold, she saw me that I was frustrated. After 10 minutes in my room Angela (the front desk person) called and telling me that she made a fresh pot of coffee. I was surpised and made my day after drinking the coffee. I appreciate very much what Angela did to me. She went over the line. she knows how to treat a guest .
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Maciel, General Manager at Fairfield Inn & Suites Ontario Rancho Cucamonga
Responded 1 Sept 2022
Thank you for choosing our hotel. We understand how exhausting traveling can be, but when you walk in our doors we want you to feel refreshed and energized. Please be assured I will pass along your positive comments to Angela. We can't wait for you to be our guest again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So my wife and I spent the weekend here at this lovely hotel to celebrate our 4 year wedding anniversary. When we booked this hotel, we saw the reviews , with hopes that they were accurate and true. Needless to say, EVERYTHING about this hotel was exceptional. From the moment we checked in, we were greeted by Brandi , who was extremely professional , courteous , and was so so nice by handing us a pamphlet with a list of area restaurants for us to choose from in order to have our anniversary dinner. When we got to the room, we were met with a very clean, spacious room that was air conditioned, and it smelled great in there. All the amenities were there, like a fridge, coffee maker, and the TV had NETFLIX. That was a big plus. Bed and bedding were comfy and very plush, and the bathroom was huge and very clean. Down to the pool. The pool was small, but not very small, however big enough and the water was chilly and perfect for a hot day. The next day, we enjoyed their free hot breakfast, which had quiche and salsa included and it was all delicious. By the way, the staff handling the breakfast items and breakfast areas this morning, were extremely nice and so very helpful. I didnt get this when I stayed at an Embassy Suites by Hilton out in the Palm Springs.
All in all, this hotel far exceeded my expectations and the location of it was PERFECT being so close to the Ontario Mills, Victoria Gardens and a flood of entertainment. I will definitely stay here again.
All in all, this hotel far exceeded my expectations and the location of it was PERFECT being so close to the Ontario Mills, Victoria Gardens and a flood of entertainment. I will definitely stay here again.
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Date of stay: August 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a very clean hotel, including parking lot with ample parking.
Very thin walls, could hear everything. White noise machine provided too loud, not able to control sound.
Grab and go breakfast great.
Lobby personnel friendly, however, was not able to explain "Gotmd" charge.
Very thin walls, could hear everything. White noise machine provided too loud, not able to control sound.
Grab and go breakfast great.
Lobby personnel friendly, however, was not able to explain "Gotmd" charge.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Maciel, General Manager at Fairfield Inn & Suites Ontario Rancho Cucamonga
Responded 5 Apr 2021
Thank you for noting how clean our hotel is. I am sorry you were not able to get a good night's rest. I understand how important that is. The GOTMD fee is the Greater Ontario Tourism Marketing District fee. All guests staying in a hotel in the Ontario/Rancho Cucamonga has to pay this tax.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed Wednesday night to catch an early flight out the next morning. I arrived at 4pm and was given an upgrade, which is always appreciated. When I got to my room all I could hear was a small dog around the corner from my room barking, growling, and whining non-stop. I could even hear the dog over the television. It was sad actually. It was clearly stressed out. At 4:45 I called the front desk and asked if the dog usually stops barking when the owner arrives. I was told, “Well, sir, we are a pet friendly hotel……..so.” Finally, at 9pm I went downstairs to get a new room as the dog hadn’t stopped or slowed down at all. At 9:30pm, and after I played the recording for the front desk clerk, I was given a new room. Not a great evening when you have to get up at 3:50am to catch a flight. This hotel obviously chooses pets over guests, so I won’t be staying here again.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Maciel, General Manager at Fairfield Inn & Suites Ontario Rancho Cucamonga
Responded 10 Feb 2024
Thank you for your feedback. We have a NO pet policy. We do not accept pets.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed here in the past and it was a great experience. This time I had to check in and immediately check out. In the past, I was on a higher floor where my at&t phone signal worked. I know the signal around the area for at&t isn't the best, but I didn't realize I would have none this time around. The female staff that checked me in was very pleasant. If you're worried about Covid and it's mandatory you travel, this is where you want to stay. When you enter the door, you need to call the front f desk from the phone on the side. Then they take your temp to make sure you're afebrile. Everything is closed at the hotel, pool, gym etc. But if I did stay I wouldn't have used it anyways. When I got to my room that's when I found out there was no signal. I needed my phone because I was on call at the hospital. I called the front desk and let them know my dilemma. They were so understanding and let me check right out and was not charged. Had it not been for my poor signal, I definitely would have stayed. I really appreciate the empathy and great customer service.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Maciel, General Manager at Fairfield Inn & Suites Ontario Rancho Cucamonga
Responded 24 Aug 2020
Thank you being a loyal guest and for your review on how understanding and pleasant our Front Desk Team is. Thank you for appreciating our increased health and safety procedures in response to COVID-19. Please accept my apologies for AT&T cell service in the area. As an AT&T customer myself, what I found to assist me was enabling WI-FI calling and using the hotel's wi-fi. I hope this may be useful in your next visit until AT&T is able to resolve this issue. We welcome your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"I prefer rooms on the parking lot side of the hotel versus the pool. Some guests like to use the pool at night and it can be noisy"Read full review
PRICE RANGE
$255 - $302 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaRancho Cucamonga
NUMBER OF ROOMS
108
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Fairfield Inn & Suites Ontario Rancho Cucamonga
Which popular attractions are close to Fairfield Inn & Suites Ontario Rancho Cucamonga?
Nearby attractions include Ontario Mills (0.8 km), AMC Ontario Mills 30 (0.6 km), and Ontario Improv (0.7 km).
What are some of the property amenities at Fairfield Inn & Suites Ontario Rancho Cucamonga?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Fairfield Inn & Suites Ontario Rancho Cucamonga?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites Ontario Rancho Cucamonga?
Guests can enjoy free breakfast during their stay.
Is parking available at Fairfield Inn & Suites Ontario Rancho Cucamonga?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites Ontario Rancho Cucamonga?
Conveniently located restaurants include Lazy Dog Restaurant & Bar, Market Broiler - Ontario, and BJ's Restaurant & Brewhouse.
Are there opportunities to exercise at Fairfield Inn & Suites Ontario Rancho Cucamonga?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Fairfield Inn & Suites Ontario Rancho Cucamonga offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Fairfield Inn & Suites Ontario Rancho Cucamonga?
Many travellers enjoy visiting Cucamonga Service Station (4.6 km).
Is Fairfield Inn & Suites Ontario Rancho Cucamonga accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.