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I always stay in Hilton brand hotels. I travel for work and Hilton is my preference. I had an early flight out of LA so I chose to stay at this hotel. Self parking was a nightmare. My digital key kept opening the entrance I...More
The new elevators (that many corporate offices now utilize) is so efficent and reliable.....first Hilton property that I have seen utilize them - and for the volume of traffic and number of floors - it worked perfectly!
Room is huge and comfortable (typical Hilton fare)....More
1 Thank MARATHON-MCPO-USN
Response from Myra H, Guest Relations Manager at Hilton Los Angeles AirportResponded 4 July 2018
Thank you for taking the time to share your recent stay at the Hilton Los Angeles Airport. We certainly appreciate your favorable remarks concerning the convenient location of our Hotel to the Los Angeles Airport, our comfortable guestrooms and meeting rooms, and your enjoyment of...More
This was the site of an education conference that I attended in late June. It was a very comfortable hotel and the staff was helpful. My room was clean and the bed was comfortable. The wi-fi worked just as it should. I was pleased with...More
The shuttle buses are pretty old with loud sounding, over worked air conditioning units. The drivers on both trips were helpful both with luggage and helping customers with the exact terminal. The hotel is clean and well maintained, and the check in staff friendly, even...More
Response from harpreetkaur2017, Front Office Manager at Hilton Los Angeles AirportResponded yesterday
I am glad that you enjoyed the room and the Service at the hotel . But regret to learn of your disappointment with the Shuttle service . It seems quite a few shortcoming . I have shared your comments with the company associated with...More
I entered the business center and was hoping to get some work done and papers printed, when one of the only 3 computers of the hotel was not working. Their were several complaints during the day about the computer, but nobody came to fix the...More
2 Thank Naomi A
Response from Myra H, Guest Relations Manager at Hilton Los Angeles AirportResponded 3 days ago
Thank you for taking the time to share your recent stay at the Hilton Los Angeles Airport. We were sorry to learn that your experience in our Business Center fell short of your expectations. Please accept our sincere apologies.
The deficiency you cited has been...More