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Colony Inn near Universal Studios provides premium rooms with lots of amenities. We are located 1.5 miles from Universal Studios and close to Hollywood and Highland. All major los Angeles sites are easily accessible. We provide various room types ranging from 1 King, Spa, Micro Suites, 2 Queens and Handicap accessible rooms. Checkin at 2pm & checkout at 11am
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Languages Spoken
English, Spanish, Dutch, Hindi
Location
4917 Vineland Ave, Los Angeles, CA 91601-5647
Colony Inn North Hollywood
247 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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We stayed a night in room 230 which has a lovely jacuzzi with fancy columns on both sides of the tub. (There's also another jacuzzi room which has a different layout.) In our room there was a king bed, a queen bed, a table with two chairs, night stands, half size fridge (no freezer), armoire, closet, and bathroom amenities. If you are looking for a shower stall that has some safety elements for a senior, this qualified. It was an installation shower stall with direct walk-in, and two little ledges in the shower stall if you want to perch instead of stand, a totally embedded horizontal safety bar across the back, and a nozzle on a hose so that you can bathe yourself hand-held style. The television is perched on top of the closet which is pretty high up. You can watch it comfortably if you're lying in the king bed, but it's not watchable from anywhere else in the room. The mini fridge was on when we arrived which I always appreciate. There's a stairway and an elevator. The jacuzzi is designed for two. You have to fill the water above the jet holes, before turning on the jets. The jet button is all the way to the back, so you don't turn the bubbles on til after you're already bathing in the tub. Behind the two spots where you sit, are tub indentations where you can place a rolled towel to use as a headrest. We found the tub to be comfortable and pleasant. There were lots of cars when we arrived so parking was tight. Some of the guests were renting long-term. I liked this hotel room a lot but my boyfriend didn't like the area.
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Review collected in partnership with this hotel
Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestTouch Inc, Other at Colony Inn North Hollywood
Responded 20 Sept 2020
Hi LoreleiMission, Thank you very much for your encouraging comments on the various aspects of our service. To be held in such high regard by our customers is surely a dream come true for us and this is a motivation enough for us to keep scaling greater heights. We're glad that our amenities and overall service suited your needs. However, we are sorry if your boyfriend did not really like the area. But we assure you both that there is nothing sketchy about the neighborhood and that it is completely safe. Do expect enhanced levels of commitment on every visit! Best Regards, Colony Inn Customer Care Team
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This place didn't look like much from the outside, but it was so much nicer on the inside than expected.
We stayed in the family suite and it was a generous size room: one room with king bed with good sized table, full size bed and twin bed, which was perfect for our family.
the shower had good water pressure and was high (which is nice for our 6'2" person) coffee was above average but is in the lobby (not in individual rooms) furniture was a little random (the armoire was strange) but reasonably well placed outlet through the rooms. good size fridge. parking was reasonable and they feed your meter if you have to park on the street (not a problem for us) not much noise pollution genuinely nice staff.
it's still a motel but it's surprisingly reasonable for a motel, esp at that price.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Colony Inn North Hollywood
Responded 5 Jul 2022
Dear Guest, Thank you so much for your amazing review. I am pleased to hear you enjoyed your stay with us and were able to take advantage of the many amenities the property has to offer. Thank you for being our guest. We eagerly look forward to your return! Best Regards, Colony Inn Customer Care Team
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Sam and the staff at Colony Inn were very friendly. They took great care of our family. We were in town to visit universal studios. They were welcoming and accommodating; making us feel welcome. They gave us great tips about our trip and bargains we could be eligible for when booking in the future.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Colony Inn North Hollywood
Responded 16 Jan 2023
Dear Guest, Thank you for taking the time to leave us such a thorough review. It is very encouraging to hear your enjoyment of our accommodations. Thank you for appreciating our overall service and facilities. We look forward to seeing you again in the soonest time! Best Regards, Colony Inn Customer Care Team
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I picked this hotel because of the price & location to my son's apt. I was in CA to visit him & his family. It was dark, about 5 or 6, the lobby was already closed, so had to ring a bell & check in outside. Then went up an outdoor staircase with butts & dirt to the room. I had trouble getting in the door. The room smelled of cleaning chemicals. It was extremely dated, nothing welcoming about the place. The towels various shades of white, not even folded neatly. Very unprofessional. I demanded my money back & found a place nearby. My daughter-in-law said I should have consulted her, she would not advise me to stay there in that section of NoHo.
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Date of stay: November 2021
Value
Location
Service
Room Tip:Â I was so upset by the place, quickly left in search of another.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Colony Inn North Hollywood
Responded 15 Nov 2021
Hi CC1953DMS, Thank you for sharing your valuable review on the recent stay. We truly regret the disappointment you have expressed over the stay experience. Please let us assure you that this is not the norm and we are extremely sorry that we have failed you in this instance. We have taken serious note of your comments and will strengthen our focus and provide the correct training needs in these specific areas to avoid guests being inconvenienced similarly in the future. Although our apologies do not erase the unsatisfying experience you have been through, however, we urge you to view this experience in isolation and allow us another opportunity to regain your confidence in our services. Best Regards, Colony Inn Customer Care Team
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They refer it has a hotel but it’s a motel. The only good thing about the motel is that the washroom was clean with well stalked towels!. Their wifi connection was really good. However they had an ironing board, but no iron. They did not have extra blankets or a microwave in the room. The closest didn’t have hangers and the beds had no blankets, just sheets. Location is sketchy, I wouldn’t feel comfortable walking at night. Very noisy in the middle of the night from the road. They need to update the website, it’s falsely advertised!! The website says it includes breakfast,but there is no breakfast. Secondly, the website offers universal studio tickets and packages for other activities but upon arriving there I came to know that those did not exist. The lady at the front desk stated that the website has not been updated. Booking flight and hotel package with air Canada I would expect the information about the motel to be accurate not falsely advertised! They shouldn’t lure customers into booking the motel with with false information. Most horrible experience ever! I would not be staying there again
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience Team, Other at Colony Inn North Hollywood
Responded 25 Apr 2024
Hi Kay, I'm sorry to hear about your disappointing experience with us. We take these issues seriously, and I'm truly sorry that our website misled you about our amenities and services. We are working to update the website to reflect accurate information, so future guests aren't similarly misinformed. I understand how frustrating it must have been to arrive expecting breakfast, Universal Studios tickets, and other amenities, only to find they weren't available. Regarding the ironing board without an iron, missing blankets, lack of hangers, and absence of a microwave, I'm sorry for the inconvenience and discomfort this caused. These are basic provisions that should have been in your room, and we'll address this with our housekeeping and management teams to ensure all rooms are properly equipped. The safety and comfort of our guests are paramount, so your concerns about the location and noise are noted, and we'll review our security and noise control measures. I recognize that your experience fell far short of expectations, and I apologize for the impact this had on your trip. Thank you for bringing these issues to our attention, and I hope you will allow us an opportunity to correct our shortcomings and provide a better experience in the future. Best Regards, Colony Inn Customer Care Team
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Room had a real funny stale dirty smell. Bedding did not seem clean at all, we put our own shirts on the pillows cause pillows smelled and seemed dirty. TV didn't work, I was promised a discount for the TV not working but I did not receive a discount. Very pricey hotel for sub-par conditions. This is byfar the worst hotel I've ever stayed in!
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Review collected in partnership with this hotel
Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Colony Inn North Hollywood
Responded 18 Mar 2021
Hi drgnflylady1, Thank you for taking the time to write to us about your recent stay. We're extremely gutted to learn that you had a disappointing experience at our property. We've noted your feedback and without any further delay, we will take a close look at these aspects to ensure that we eliminate the glitches as soon as possible. We apologize for the lapse in serve. We will definitely pass your valuable feedback to the housekeeping crew so that they are more vigilant towards this in the future. We take cleanliness and hygiene issues seriously and we will make sure that your future stay is cleaner, better, and enjoyable. Again, we will look into the issue with the discount and pass on the word to the accounts team to expedite the process. For further assistance and queries, please feel free to reach out! Best Regards, Colony Inn Customer Care Team
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Most horrible hotel experience ever! The cost was already high but what isn’t in Cali. Checked in and got our key, went to our room to get settled in and use the restroom that had pee all over it. Called the front to have housekeeping come clean it. The staff came and I noticed the room phone and TV didn’t work either so instead they changed our room. Was happy about this but the next room had hair strains in the bathtub and the phone in the new room doesn’t work either but whatever. This is what got me. If you want any kind of sleep, you have to have a room on the top floor bcs the walls are paper thin and you can hear every thing. Was up all night, so what’s the point of a hotel room? Also, the beds only have sheets, no comforter so I was cold all night. Recommend not staying here!
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Date of stay: June 2023
Value
Location
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Colony Inn North Hollywood
Responded 19 Jun 2023
Dear Guest, We apologize for the negative experience you had during your stay at our hotel. We understand your frustration with the cleanliness issues you encountered in your initial room as well as the inconvenience of the non-functional phone and TV. We should have ensured a higher standard of cleanliness and functionality for these amenities. We regret that the second room did not meet your expectations either. We apologize for the oversight in these areas and understand the impact it had on your overall comfort. Regarding the noise issues you mentioned, we apologize for the inconvenience caused. We recognize the importance of a peaceful night's sleep and will make efforts to address the soundproofing concerns within our property. Additionally, we apologize for the absence of a comforter on the bed, and we will review our bedding options to provide better comfort for our guests. We appreciate your feedback and take it seriously as it helps us improve our services. We hope you will consider giving us another chance in the future to provide you with a more enjoyable experience! Best Regards, Colony Inn Customer Care Team
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This place is a dive motel. The only good thing about it is that it’s an 8 minute drive to Universal. It’s dirty, old, fairly sure it’s all original but not in a cute nostalgic way. We did not want to even take our shoes off. Location is sketchy 2am the riffraf starts screaming and yelling for about an hour. This is a hard no for us ever again. And heck no I would not want my kids here.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Â Find a different hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience Team, Other at Colony Inn North Hollywood
Responded 22 Feb 2024
Hi Tanya, I'm genuinely disheartened to hear about your recent experience at our hotel. Please accept my heartfelt apologies for the disappointment and discomfort you encountered during your stay. Providing a clean and welcoming environment is paramount to us, and it's clear that we failed to meet those standards during your visit. Your feedback about the condition of our property and the noise disturbances in the area is deeply concerning, and I want to assure you that we take your comments seriously. Rest assured, we will address these issues promptly with our team to ensure that improvements are made. Your satisfaction and comfort are our top priorities, and I truly hope to have the opportunity to regain your trust in the future. Best Regards, Colony Inn Customer Care Team
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Yes, we saw a few homeless people making tents for the night nearby. But the hotel is somewhat gated, close to lots of eateries, and a few minutes walk to our son's apartment in North Hollywood. The proximity and the reasonable rates drew us.
The rooms and furnishings are dated. But our room was clean, did not have any odors (bad or smelling of antiseptic), the bed comfy, and the pillows were firm. The shower was hot. The room was large (we got a king with 1 single twin even though we reserved just a king) and the bathroom was spacious.
You have to ask for hangers and an iron from the front desk if you need them. But the workers are very friendly and helpful.
We only spent one night. But we probably would stay here again for a short visit.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience Team, Other at Colony Inn North Hollywood
Responded 22 Aug 2024
Hi Carol, Thank you for your detailed feedback. We’re pleased that you found the location convenient, the room clean, and the bed comfortable. We understand your concerns about the surroundings and the dated furnishings. To address these, we are reviewing our property maintenance and considering updates to both the interior and external areas to enhance overall guest comfort. We also suggest reaching out to the front desk for any additional needs, like hangers and an iron, to make your stay more convenient. We hope to have the opportunity to offer you a more refined experience on your next visit. Best Regards, Colony Inn Customer Care Team
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Old and outdated. Wires exposed in wall with no plate covering. Black path marks on carpet either very old or dirty, scary to walk on. Cupboards with obvious handles long gone. Electrical outlets far from bed except for 1. Noisy in middle of the night from road and other guests in hotel. No breakfast (and no notice of that) due to ‘Covid’...but other hotels give some breakfast in a bag for guests It’s a quick drive to Universal Studios but in a questionable neighborhood.
Uncomfortable beds but doable if you are desperate. I booked because of reviews and it was a mistake. Price was more than a very nice hotel in Anaheim that had a lobby, pool, hot tub, clean, updated, security and breakfast! It wasn’t what I had hoped.
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Colony Inn North Hollywood
Responded 14 May 2021
Hi B1012HGsallysm, Thank you for taking the time to write to us about your recent stay. We're extremely gutted to learn that you had a disappointing experience at our property. We've noted your feedback and without any further delay, we will take a close look at these aspects to ensure that we eliminate the glitches as soon as possible. We strive to make sure that the quality we offer does not only comply with our standards but yours as well. No matter how challenging it may sound, we are ready to give it our best shot as our primary aim is to enhance the guest experience at our property. On that note, we request you to give us another chance to make it up to you! Best Regards, Colony Inn Customer Care Team
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While I don’t believe they offer any specific gluten free options aside from what the previous commenter stated, the owners and staff are vary accommodating and in our experience will go out of their way to ensure you have everything you need to make your stay comfortable and enjoyable. My suggestion is call ahead and ask directly if for the duration of your stay they might be able to accommodate your dietary needs by supply the gluten free option.
I cannot express our gratitude at how far out of their way they went to help us with all obstacles on our holiday, even though most were not relevant to the motel itself. Great people, great experience, amazing holiday! Even if they are unable to provide gluten free muffins, there is a Walmart, Walgreens, and dozen other places that would have gluten breakfast options withing walking distance or short drive or Uber. Well worth the stay!!
Colony is great in order to visit Universal Studios. Bus can take you there. For the other theme parks, stay closer. Use latouristcom to find Metro transportation planning and much helpful info. With a group of 15, renting a van is best. Look up Dollar, Budget, etc. for renting. Call or email one of the hotels to see what they say. Info is free. You can use it for short trips to eat or shop for water and snacks in the area since park food is expensive. Do internet research on Google map to see what's within the area. Luck!
free parking for vehicle. Others park outside. Universal is 1.5 miles away. So you can take metro public bus for $1.75 or uber for about $5.00 or taxi for $18.00 approx. No shuttle.
There are more places to choose from in the Los Angeles area.
PRICE RANGE
$184 - $283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
colony inn north hollywood hotel los angeles, colony hotel north hollywood
LOCATION
United StatesCaliforniaLos AngelesSouth San Fernando Valley / Universal City Area / North Hollywood
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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