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Recently stayed at the four points Sheraton by the Los Angeles airport great hotel I totally recommend five star service five star staff restaurant has delicious food rooms are very spacious beds are comfortable very clean as well.
I recently stayed at the Four Points LAX hotel and my stay just like most was wonderful. I must state that on my very last visit I had the pleasure of interacting with two employees who define what going the extra mile for the guest...More
My family and I have been traveling the U.S for 3 weeks,we wanted a week to relax in L.A with a rental car,Four Points LAX is surprisingly perfect for this,we have parked our car easily at a discounted rate and we have managed to get...More
They gouge on the parking. They severely limit the free Internet. We were on the second floor, and the nearest working (and nearly empty) ice machine was on the fifth floor. The bathroom had soap & shampoo dispensers on the bathtub wall like a cheaper...More
1 Thank Michael H
Response from Hugo B, Front Office Manager at Four Points by Sheraton Los Angeles International AirportResponded 4 days ago
Dear Michael H
Please accept our apologies for failing to provide value during your experience. I appreciate the 5 point rating on our cleanliness. We hope you will consider Four Points for your future travel accommodations.
I know this hotel is relatively well-reviewed, but our experience wasn’t good.
The lobby is new, clean and modern. The bar is large and well-taken care of, and the bartender was friendly.
On one bank of elevators, only 2 of the...More
1 Thank Matt J
Response from Hugo B, Front Office Manager at Four Points by Sheraton Los Angeles International AirportResponded 1 week ago
Dear Matt J
We appreciate the time you took to provide us with feedback and apologize for areas we failed you. We hope you will consider Four Points for your future travel accommodations.
Our flight also arrived at 6am, they were happy to put our luggage in storage. We explained that we just of an 17 hour flight and had 2 kids with us. They were really lovely and accommodated us as best they could. They... More
Our flight also arrived at 6am, they were happy to put our luggage in storage. We explained that we just of an 17 hour flight and had 2 kids with us. They were really lovely and accommodated us as best they could. They rush to get our room ready by 11am since we could only check in at 2pm. Front Reception was friendly and very accommodating. Will stay there again, definitely.