We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Los Angeles - Long Beach Airport

Save
Share
4105 E Willow St, Long Beach, CA 90815-1740
Lowest prices for your stay
Hotel direct offer!Save up to 60% TODAY!
US$135
View Deal
Expedia.com
Snaptravel
PricelineUS$135
Booking.comUS$135
ExtendedStayUS$135
View all 16 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (37)
Room & Suite (27)
Dining (2)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#32 of 65 hotels in Long Beach
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
BBQ facilities
Non-smoking hotel
Laundry service
Self-serve laundry
Parking
Wifi
Vending machine
Show more
Room features
Air conditioning
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Hotel links
Special Offer:Save up to 60% TODAY!
161Reviews2Q+A33Room tips
Traveller rating
  • 44
  • 32
  • 18
  • 32
  • 35
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Mrs713 wrote a review Jan 2021
2 contributions
I recently stayed at this extended stay for 6 weeks while I worked in LongBeach. The first 4 weeks I was in a room with double beds and then chose to change into a one bed room for my last 2 weeks. Once I moved into room 141 I started waking up with random bites on my body. I notified the manager, Diana Gutierrez and was moved to another room. She told me to leave my blankets and luggage in the room. She assured me that my belongings would be safe. She said she would take care of my things and they were going to inspect the room for bed bugs and I would get my blankets and luggage back as soon as possible. 2 days passed when I went to check on my things in room 141 they were not there. I asked the staff at the desk if they knew anything about it and noone knew anything. When I would try to talk to Diana Gutierrez I noticed she would see me coming to the front desk and she would quickly walk into the back room, to avoid interacting with me. This went on for a few days and I would leave messages with the staff to give to her regarding the whereabouts of my belongings. The staff was purposely telling me she wasn't there when she was. It was so hard for me to speak with her. When I finally did talk with her it was on the phone. I explained to her that the most important thing that I left in the room was my mexican tiger blanket that was given to me by my dear mother in 1998. I took that blanket everywhere with me for 23 years and even as an adult I still slept everynight with it. That is how important and precious the blanket was to me, it was a part of me. She carelessly told me to go buy another blanket and to bring her the receipt and she would reimburse me. I told her that blanket was priceless and irreplaceable. I would give everything in my possession at that moment if I could have my mothers blanket back. It was an heirloom to me. Diana said she would try to find it by asking her staff, housekeeping if they knew anything. At that point I was so disappointed in how little sympathy she had for my issue. I trusted her with my things and I honestly believed she would take care of them like she said she would. Besides that she also said she would do other things that she failed to come thru with for example reimbursing me for the hotel charging me more per night then what I reserved it online for. I emailed her the receipt, nothing was ever done about that. And also changing out the drawers that were falling apart in the final room I stayed in for the last weeks of me being there.  Being honest and understanding customers needs and doing what you say you are going to do is the difference between a great manager and a horrible one. The fact that Diana Gutierrez avoided me because she knew she had made a mistake and lost my blanket was a very cowardly thing to do. She basically prolonged her interacting with me because she knew I would eventually be checking out. I really hope she takes this experience with her and learns from it if she wants to continue in a management position or any customer service position at that. And I will not be so trusting next time no matter how sincere a person appears to be.
Read more
Date of stay: December 2020Trip type: Travelled on business
Helpful
Share
Response from ESA GM, General Manager at Extended Stay America - Los Angeles - Long Beach Airport
Responded 22 Jan 2021
We are extremely sorry to hear about the issues you faced. It is concerning for us to know we were not receptive to your service requests and we are disappointed to learn the inconvenience this has caused you. Please know, we take accusations of this nature seriously, and we appreciate your patience as we investigate the entire situation. Thank you for your patience and understanding. Sincerely, Hotel Management
Read more
luigi0077 wrote a review Apr 2020
Alta Loma, California46 contributions26 helpful votes
I stay at this location for 11 days and i must tell you the place look good from outside, it was convenient since it offer refrigerator, small stove, microwave and sink which was helpful to save on eating out too much but the second night of my stay I discover the place has small roaches, i did inform then but they did not seem too surprised about it and did get the place fumigated.. i didn't wanted to changed rooms since i had totally disinfected the room and i really didnt think i would make a difference.. on the 4 night the stove stop working so i had to wait until the next day to have it fix since their technician was only available until 5pm.. I would say that i would never stay at this place again and would never recommend it to anyone i know.. i was supposed to be in a non smoking room but whe i was walking in the hallway you can smell the cigarettes an even weed being smoke i told them that i can even smell that in my room.. i ask them about it and they said that even though the are was non smoking if people smoke in their rooms there is nothing they can do.. that was the final straw and i decided to leave that place i was getting too mad and to high from all the weed smoke to care anymore.. i was supposed to be there for 14 days but left after 11.. so if you can book your stay somewhere else
Read more
Date of stay: April 2020Trip type: Travelled solo
1 Helpful vote
Helpful
Share
Response from iResponze A, Manager at Extended Stay America - Los Angeles - Long Beach Airport
Responded 25 Apr 2020
Thank you for your review. We apologize for the difficulties you encountered while you were here. Even more distressing is the fact that we couldn't resolve it to your satisfaction. Please be assured that we are investigating the issues you described and are taking the appropriate action to fix the problems you outlined. We would welcome an opportunity to restore a favorable impression the next time you are in our area. Sincerely, Hotel Management
Read more
O5309HT wrote a review Mar 2020
3 contributions
Booked this room for my daughter and I. Even though the booking was for two people, the room was stocked with only one wash cloth. The bathroom sink was plugged up. However, the worst part was the cockroach crawling on the nightstand! We slept with the lights on to keep the roaches in hiding. In the morning, another roach crawled across the bathroom floor. I would not recommend staying here.
Read more
Date of stay: March 2020Trip type: Travelled with family
Helpful
Share
Response from iResponze A, Manager at Extended Stay America - Los Angeles - Long Beach Airport
Responded 9 Mar 2020
We sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable and clean environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully, you will reconsider us as your hotel of choice if you are in the area again. Sincerely, Hotel Management
Read more
Ana D wrote a review Mar 2020
1 contribution
it was my first time staying in Extended Stay America- Long beach and i could not have been happier with my stay and all Thanks To Mrs Sallie she was the best since the time of my arrival till my check out. Very attentive helpful Excellent costumer service very helpful i would not hesitate to stay again in Extended Stay America because of how well Mrs Sallie was helpful she sure deserves a raised 😊
Read more
Date of stay: March 2020Trip type: Travelled on business
Helpful
Share
Response from iResponze A, Manager at Extended Stay America - Los Angeles - Long Beach Airport
Responded 5 Mar 2020
Thank you for taking the time to review our hotel. We love knowing that the attentive service provided by Sallie went a long way in making your stay so memorable. Reviews like yours mean the world to our associates and we will share your comments with her. We look forward to your next stay at Extended Stay America. Thank you again. Sincerely, Hotel Management
Read more
Melinda B wrote a review Oct 2019
Long Beach, California1 contribution
I have stayed at this hotel for a very long time. Adam and Natalie are outstanding employees, they always help me with whatever I need. They are an asset to this hotel and your company, please let their Supervisor know. Sincerely, Melinda Bowen
Read more
Date of stay: October 2019Trip type: Travelled solo
Helpful
Share
Response from iResponze A, Manager at Extended Stay America - Los Angeles - Long Beach Airport
Responded 22 Oct 2019
Melinda, We are flattered by your very kind review of Extended Stay America. Team members like Adam and Natalie are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality stood out. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel MAnagement
Read more
Previous
PRICE RANGE
US$109 - US$169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america - long beach hotel long beach, extended stay long beach, long beach extended stay
LOCATION
United StatesCaliforniaLong Beach
NUMBER OF ROOMS
134
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Extended Stay America - Los Angeles - Long Beach Airport
Which popular attractions are close to Extended Stay America - Los Angeles - Long Beach Airport?
Nearby attractions include Blondie's (0.9 km) and Candy Warehouse (0.2 km).
What are some of the property amenities at Extended Stay America - Los Angeles - Long Beach Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Extended Stay America - Los Angeles - Long Beach Airport?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Extended Stay America - Los Angeles - Long Beach Airport?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Extended Stay America - Los Angeles - Long Beach Airport?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Los Angeles - Long Beach Airport?
Conveniently located restaurants include Awesome Sushi, VUE Bar and Restaurant, and Aburi Sushi.
Are any cleaning services offered at Extended Stay America - Los Angeles - Long Beach Airport?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Los Angeles - Long Beach Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Los Angeles - Long Beach Airport?
Many travellers enjoy visiting Rancho Los Alamitos (4.7 km), Rancho Los Cerritos (5.9 km), and St. Isidore Historical Plaza (7.0 km).
Is Extended Stay America - Los Angeles - Long Beach Airport accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.