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US$529
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US$529
Free cancellation until 18/08/21
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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Long Beach
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#12 of 65 hotels in Long Beach
Location
Cleanliness
Service
Value
Halfway between Los Angeles International Airport and Orange County Airport, The Westin Long Beach is also close to Aquarium of the Pacific, The Pike Shopping Center and Rainbow Harbor. Our downtown Long Beach, California hotel is the perfect place for a business or leisure stay in Southern California.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Paid wifi
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast available
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English, French, Spanish, Filipino and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
98Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
Contact
333 E Ocean Blvd, Long Beach, CA 90802-4800
Getting there
1st StLos Angeles Metro Rail3 min
5th StLos Angeles Metro Rail9 min
1,467Reviews33Q+A100Room tips
Reviews
Traveller rating
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- 502
- 233
- 83
- 51
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Popular mentions
The location is great! In downtown, walk able to pretty much everything in downtown. The hotel is nice and the rooms are on the newer side. They have a rooftop style pool but it's not on the roof of the hotel, rather just a few floors up and above like the lobby or something. You can easily walk to Pine street for shops and restaurants and a handful of bars. There is also belmont shore about a 10 minute walk with more water front dinning and shopping and a boardwalk.
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Date of stay: November 2020
Value
Rooms
Service
3 Helpful votes
Helpful
Clean, good service and taking precautions to ensure guests are safe. Complimentary coffee from the bar due to lack of facilities in the room which was lovely! Beds extremely comfortable. Pool are lovely! A great stay
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Date of stay: September 2020Trip type: Travelled on business
2 Helpful votes
Helpful
Response from Hotel Manager, Other at The Westin Long Beach
Responded 29 Sep 2020
Dear Daniel0491, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Westin Long Beach. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Long Beach and we hope you choose to create more memories here whenever your travels bring you back to Long Beach. Sincerely, Jeff Bonds Director of Front Desk
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First off the hotel room had no coffee maker and no microwave. We stayed here because the reviews were good but we were miserable. We took our 10 yr old son to visit the Aquarium and this hotel was a perfect distance from all attractions however, there was a huge crowd at the pool from about 3pm until the hotel finally closed it..noone was social distancing and few were wearing masks. The were drinking and making all kinds of noise. The someone decides to light up a cigar which smelled so bad that even with the door shut we could smellit all night! The alarms went off and we were told to evacuate through the stairs. We waited for at least an hour before someone finally got the elevators running again(we stayed on the 5th floor because that was where the rooms started). We had to wait until the next moring to enjoy the pool and jacuzzi. There was a gas smell out at the pool and the jacuzzi smelled like mildew. I was very suprised since this is a 4star hotel and I have stayed at the Westin hotels elsewhere. The beds were not comfortable as I could feel the springs in the middle of it at night. When we tried to leave to get food (the food place here was crazy expensive) our ticket to leave the parking structure would not work so we had to go back up the elevators and to the desk to get another one. The parking is $30 a day which is ridiculous when they already cut a bunch of other amenities in the room. I was very unhappy with this hotel and will never stay at this one again.…
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Date of stay: August 2020
Location
Service
Sleep Quality
Helpful
Response from Hotel Manager, Other at The Westin Long Beach
Responded 11 Aug 2020
Dear Cfh_1967 , Thank you for taking the time to share your recent experience at the Westin Long Beach with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. We will share your message appropriately within the organization. Sincerely, Jeff Bonds Director of Front Desk
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My boyfriend and I thought the room was very clean, comfortable bed and great staff. The location to restaurants and the convention center is awesome, all within walking distance. COVID-19 put a damper on the room service options but enjoyed the coffee and drinks to go in the lobby. $30/day was a lot to swallow for parking, felt it would have been more appropriate for just $30 for the 2 day stay total. Also had to call security at 2am for banging downstairs but it was addressed quickly and we went right back to sleep.
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Date of stay: August 2020
Location
Cleanliness
Service
Helpful
Response from Hotel Manager, Other at The Westin Long Beach
Responded 4 Aug 2020
Dear Ashley, Thank you for choosing to stay at the Westin Long Beach and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Long Beach. Sincerely, Jeff Bonds Director of Front Desk
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This place is a 4 -star hotel, so be prepared to pay $30.00 at night for parking. They normally have free breakfast, but since the covid-19 they didn`t have any free grab in go, they wanted you pay for everything. Also no one told us there wouldn't be any housekeeping, so we came back to our from a long day outside to find our room hadn't been touched! Very disappointed!
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Date of stay: June 2020
Value
Rooms
Service
1 Helpful vote
Helpful
PRICE RANGE
US$160 - US$374 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin long beach hotel long beach, westin long beach, long beach westin
LOCATION
United StatesCaliforniaLong Beach
NUMBER OF ROOMS
469
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Claim Your Listing Frequently Asked Questions about The Westin Long Beach
Which popular attractions are close to The Westin Long Beach?
Nearby attractions include Long Beach Convention & Entertainment Center (0.08 km), Pine Avenue (0.4 km), and The Stave (0.3 km).
What are some of the property amenities at The Westin Long Beach?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at The Westin Long Beach?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Long Beach?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Westin Long Beach?
Conveniently located restaurants include The Breakfast Bar, L'Opera Ristorante, and George's Greek Cafe.
Are there opportunities to exercise at The Westin Long Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Is The Westin Long Beach located near the city centre?
Yes, it is 0.4 km away from the centre of Long Beach.
Are any cleaning services offered at The Westin Long Beach?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Long Beach?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Long Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Long Beach?
The staff speaks multiple languages, including English, Spanish, French, Japanese, Korean, and Filipino.