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Best Western Plus Dana Point Inn-By-The-Sea

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Traveller (117)
Room & Suite (197)
Pool & Beach (23)
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Overview
  • Excellent61%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“train tracks”(30 reviews)
“ocean view”(55 reviews)
“small hotel”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Hot Tub
Non-Smoking Hotel
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Dana Point Inn-By-The-Sea
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Dana Point Inn-By-The-Sea
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (741)
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726 results
Traveller rating
435
190
52
22
27
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LanguageEnglish
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435
190
52
22
27
Show reviews that mention
All reviewstrain tracksocean viewsmall hotelunderground parkingclean roomsbreakfast roomhot breakfastcapistrano beachrestaurants within walking distancesan clementethe pacific coast highwayhot tubwould definitely stay here againfree breakfasta great place to staybeach accessroom was large
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1 - 5 of 726 reviews
Reviewed 2 weeks ago via mobile

The previous owners gave me a good business discount. The new owners have raised the prices considerably and I know longer believe this hotel is worth it. Other hotels in the area are much nicer and some might b a little bit more but well...More

Thank franklintousley
Response from Alona D, General Manager at Best Western Plus Dana Point Inn-By-The-SeaResponded 2 weeks ago

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

Hotel's Favourite
Reviewed 12 May 2018 via mobile

Picked this hotel as a stopover hotel on our way to LA. In 2 weeks in the USA must environmental hotel we came across, recycling bins in the room and hotel landings. Very friendly staff at reception and breakfast. Though had to pay $10 for...More

Thank Vfrphil
Response from Kay7788, General Manager at Best Western Plus Dana Point Inn-By-The-SeaResponded 4 weeks ago

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us...More

Reviewed 5 weeks ago via mobile

It is not beach front. There is not a kitchen in every room. The air conditioning is broken - I recorded the rattling sound. The hot tub is broken & empty. There is no pool. It is in need of major repair. The chain lock...More

1  Thank LivPurple
Response from Kay7788, General Manager at Best Western Plus Dana Point Inn-By-The-SeaResponded 4 weeks ago

Dear Valued Guest, Thank you for leaving the review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback...More

Reviewed 12 April 2018

This hotel is a lovely, quaint hotel with beautiful gardens. It's closer to the beach access than any other hotel on the strip, and the staff is very attentive and friendly. The windows even open so you can hear the surf all night and enjoy...More

Review collected in partnership with Best Western
Thank springbreakfarm2018
Response from Kay7788, General Manager at Best Western Plus Dana Point Inn-By-The-SeaResponded 16 April 2018

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us...More

Reviewed 5 April 2018

My daughter and I stayed here. Ripped off for three nights stay, not given a receipt. REFUSED a receipt.??? Moved 4 times for a five night stay. Water leak in bathroom, so got moved again. Hot tub out of order. Management basically shrugged off overcharging...More

1  Thank danielleadair074
Response from Kay7788, General Manager at Best Western Plus Dana Point Inn-By-The-SeaResponded 16 April 2018

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Hot Tub
Details
Price range
US$172 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Dana Point
#2 Romantic Hotel in Dana Point
#4 Business Hotel in Dana Point
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$172 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Dana Point
#2 Romantic Hotel in Dana Point
#4 Business Hotel in Dana Point
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (117)
Room & Suite (197)
Pool & Beach (23)
Dining (7)
Family and Play Areas (1)
Questions & Answers
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Betsy G
5 March 2016|
AnswerShow all 2 answers
Response from Alexis G | Reviewed this property |
You have to walk down PCH a little bit to get to the pedestrian bridge or a signal down the opposite direction, south of the hotel, to cross over to the beach.
1
Vote
Love2Explr
19 September 2015|
Answer
Response from vanina v v | Reviewed this property |
garage is not very high......not all places will agree........ yes there is air condition.
0
Votes
Love2Explr
16 September 2015|
AnswerShow all 7 answers
Response from indranuhati | Reviewed this property |
1. Mini Van should be fine in the parking lot 2. the rooms did have Air con as we were there in April.
2
Votes
Room Tips
"clean and quite stay"
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"Alana the sweetest person and very welcomed"
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"Find another hotel!"
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"First floor rooms pick up noise from upstairs guests"
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