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Pros: Friendly breakfast staff, even though the selection is limited. The guy making the omelettes was the best.
Cons: They do not honor special requests at this hotel, so don't even bother asking for a high floor room, a room away from the elevator, or...More
I booked this room for 3 nights via the spring promotion and didn't get the promotion ($10 per day bar/restaurant credit) per day. Despite being Platinum, they didn't upgrade the room, and they didn't honor my requests for a top floor room, extra pillows, or...More
Thank Kennie A
Response from Marriott33, At Your Service Agent at Santa Ynez Valley MarriottResponded 6 days ago
We're very sorry that you had such a negative experience, we typically try our best to fulfill all special requests. We would love to look up your reservation and look into the spring promotion you booked, did you report this to the Front...More
As stated earlier the breakfast staff was great. However, the Remodel is very disappointing – – no drawers (I guess they expect you to leave your clothes in your suitcase) closets are portable and small. We also were out all day long and got back...More
Thank Fran F
Response from Marriott33, Front Office Manager at Santa Ynez Valley MarriottResponded 6 days ago
Dear Fran F.,
Thank you so much for visiting us and for noting our breakfast staff, we really appreciate it. We are however, sincerely sorry that you experienced delays regarding housekeeping stayover service. That is certainly not the impression we want to leave you with...More
My friends live in Buellton and the game plan is to go to Santa Barbara and Solvang. Natalie was the hotel beautifully remodeled with the employees and staff are so genuine and down earth. Wished I was staying there more than one night
My husband and I stayed at this hotel in March, as part of a group attending one of the SpaceX rocket launches.
The staff we met seemed friendly and efficient but the rooms were fairly stark and cold. We also had an issue when it...More
Response from Marriott33, General Manager at Santa Ynez Valley MarriottResponded 3 weeks ago
Thank you for visiting us a couple of months ago, we do appreciate your feedback. We're sorry that you didn't like our hotel nor the region of Santa Barbara Wine Country. I do hope, however, that in your travels you always consider trying...More
Response from Marriott33 | Property representative |
We accept 1 night reservations Sunday through Thursday however the majority of the time we request a 2 night minimum on a weekend. This would also pertain to a wedding block if interested as well. Thank you for your question.