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Kempinski Hotel Grand Arena

Traveller (678)
360
Panoramas (18)
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Overview
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Pirin Street 96, Bansko 2770 Bulgaria See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
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Offers from Kempinski Hotel Grand Arena
Special Offer:WINTER ESCAPES
Hotel deals
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,028)
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809 results
Traveller rating
634
128
35
8
4
Traveller type
Time of year
LanguageEnglish
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634
128
35
8
4
Show reviews that mention
All reviews snow room gallery restaurant ski room piano bar boot room a mountain view room vip pass the general manager vip ski indoor and outdoor pools amazing hotel ice room perfect service junior suite breakfast was excellent room number skis and boots
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1 - 5 of 809 reviews
Reviewed 4 days ago

This hotel is just incredible. The room was very large and the bathroom had a shower over the bath and a separate shower cubicle. There was also music in the bathroom! The staff are just wonderful and very attentive. The food was probably the best...More

Date of stay: February 2018
Thank MrsShoob
Hotel's Favourite
Reviewed 5 November 2018 via mobile

We stayed at the hotel for one night and everything was perfect. Everyone welcomed us warmly, the staff provided us with everything we needed (and more - there were little surprises in our room every time we went back from the SPA). The SPA centre...More

Date of stay: November 2018
Thank 995silvian
Response from NataliaK1844, General Manager at Kempinski Hotel Grand ArenaResponded 6 November 2018

Dear Silvia N, Thank you very much for your review. It is absolutely wonderful to read that you enjoyed your stay, and especially your details description of your experience. We strive for our guests to feel comfortable and are happy to give the most attention...More

Reviewed 1 week ago via mobile

Yet again Trevor Portelli & Team came up with a stunning menu. All courses were planned around many different cheeses matched with perfect Italian wines. All four of us loved every part of the meal, perhaps the teaser appetisers & soup were our favourites but...More

Date of stay: January 2019
Thank DebBansko
Response from NataliaK1844, General Manager at Kempinski Hotel Grand ArenaResponded 1 week ago

Dear DebBansko, Thank you very much for your kind comment. It is a pleasure to read that you enjoyed your dining experience, and we will be looking forward to seeing you at our upcoming themes nights. Wishing you a very good week ahead, Natalia Kashirskaya...More

Reviewed 2 weeks ago via mobile

It is our second time in this hotel. We stayed here February 2018 and now January 2019. Both times satisfying stay. Clean. Nice breakfast. Spacious rooms (we had suites). Friendly staff. But the most important thing is the VIP Ski Pass which you can only...More

Date of stay: January 2019
Thank AliceWonderland7
Response from NataliaK1844, General Manager at Kempinski Hotel Grand ArenaResponded 2 weeks ago

Dear AliceWonderland7, Thank you very much for sharing such a warm comment. It is wonderful to know that you are our regular guest and that you are enjoying your stays with us. We will be looking forward to welcoming you back to the beautiful Bansko...More

Reviewed 3 weeks ago via mobile

We booked well in advance for a table for New Year’s Eve and were not disappointed, the food was superb and such a wide range including some chef specials. The hotel had decorated the room to include balloons, party poppers etc. At midnight, we were...More

Date of stay: December 2018
Thank jonathanjUK
Response from NataliaK1844, General Manager at Kempinski Hotel Grand ArenaResponded 2 weeks ago

Dear jonathanjUK, Thank you very much for such a kind review! It is a pleasure to read that you enjoyed the New Year's Eve with us. It truly is a special occasion and we aspire to bring lots of positive emotions to our guests over...More

View more reviews
About
Description
Whether visiting Bansko for business or leisure purposes, Kempinski Hotel Grand Arena is the ideal base from which to work or explore all that the town has to offer. Located at the footsteps of the Pirin More Mountains, the luxury hotel is situated right next to the Gondola lift station that takes you all the way up to highest slopes, half pipes and snowboard facilities. The shopping and cultural district of Bansko is also easily accessible within walking distance from the 5 stars hotel. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free High Speed Internet (WiFi)
Spa
Breakfast included
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Ski In/Ski Out
Wheelchair Access
Beachfront
Free Parking
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Top resorts Hotels
,
Luxury
,
Ski-In / Ski-Out
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Family
,
Top resorts Hotels
,
Luxury
,
Ski-In / Ski-Out
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
157
Price range
US$124 - US$428 (Based on Average Rates for a Standard Room)
Also Known As
Kempinski Hotel Bansko
,
Kempinski Resort Grand Arena
Location
Bulgaria > Blagoevgrad Province > Bansko
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Family
,
Top resorts Hotels
,
Luxury
,
Ski-In / Ski-Out
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
157
Price range
US$124 - US$428 (Based on Average Rates for a Standard Room)
Also Known As
Kempinski Hotel Bansko
,
Kempinski Resort Grand Arena
Location
Bulgaria > Blagoevgrad Province > Bansko
Photos
Traveller (678)
Room & Suite (420)
Dining (144)
Pool & Beach (81)
Amenities (49)
Family and Play Areas (1)
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Questions & Answers
Ask a question
S4cma
12 September 2018|
AnswerShow all 8 answers
Response from Loveagreatvacation | Reviewed this property |
I loved the Kempinski hotel. It is gorgeous and very upscale.Pools and Spa are brand new and amazing. We booked through a travel agent so the stay was fairly cheap and included a delicious breakfast buffet. In the evening we... More
2
Votes
Inspire544591
26 June 2018|
AnswerShow all 5 answers
Response from Shelli67 | Reviewed this property |
The hotel does provide ski equipment and instructors but we got ours from outside of the hotel as it can be cheaper. There are many very close to the hotel. The hotel does allow you to keep your equipment on site. From the... More
0
Votes
Room Tips
"Room with mountain view"
SidA2710
4 weeks ago
Read review
"Mountain view"
72sanjam
22 Oct 2018
Read review
"The higher the better on the side of the mountain"
Andre1410a
28 Sep 2018
Read review
"book a room facing the mountain"
Storyteller783088
19 Sep 2018
Read review
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