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Hard Rock Hotel & Casino Punta Cana

Traveller (18198)
360
Panoramas (27)
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About

Location
Cleanliness
Service
Value
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all-inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 11 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options is available through the resort's nine restaurants. The property also features more than 65,000 square-feet of flexible event and meeting space.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Breakfast included
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Trendy
Lagoon View
HOTEL CLASS
29,621Reviews
19,110Photos
3,252Q+A
100Room tips
Traveller rating
  • 20,246
  • 5,114
  • 2,463
  • 962
  • 838
Time of year
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Popular mentions
Our butlers are making our stay awesome - the service and the support are awesome and then there is our food at our favorite restaurants - the service and cuisine are great!! Try monsarrat it’s not included but it’s awesome / ciao zen and ipanema are great as well Keep up the
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Our company paid top dollar to put 4000 people in two phases at this 5 star Brand name resort. The rooms were amazing with a jacuzzi in the middle. It was cute to have a theme song of the room. Ours was 'Sweet Dreams' of 1983 so nice. The beach is the best with smooth sands
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Review collected in partnership with Hard Rock Hotels & Casinos
Response from General M, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded yesterday
We would like to thank you for your wonderful review SPCVancouver! It brings us so much joy to know that you enjoyed everything we have to offer. For us, it was a pleasure having you here and we would love to see you soon. Rock On! “This review was responded to on behalf of the General Manager of Hard Rock Hotel and Casino Punta Cana."
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There was a large convention there that took over entire place as members we had to wait for everything! If you book here make sure you ask if there’s a convention if there is don’t go! If no convention it’s great!
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Review collected in partnership with Hard Rock Hotels & Casinos
Response from General M, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded yesterday
Thank you for taking of your time to share your experience with us Journey63320954512. It was disheartening to see that the food wasn’t as you expected. We appreciate your valuable feedback and we want to apologize for the inconveniences you experienced. We hope you give us the chance to better serve you in the future. “This review was responded to on behalf of the General Manager of Hard Rock Hotel and Casino Punta Cana."
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great place to stay,,great service, great price but had incidents of rooms broken into and personal items and jewelry stolen from rooms and out of safes, leave your valuables home!!! juan the drink service guy kicked in my door with the chain on it and my wife being in the
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Review collected in partnership with Hard Rock Hotels & Casinos
Response from General M, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 2 days ago
Allow us to thank you for taking your time to review about your stay with us. We would like you to know that we are truly sorry for not have been able to fulfill your expectations with some of our services and facilities. In the same way, we would like you to know that we are always reviewing our performance and anytime we receive this kind of communication, we share it with our management and all the involved departments, to make sure that the corresponding corrective steps are taken to ensure our valued guests total satisfaction. “This review was responded to on behalf of the General Manager of Hard Rock Hotel and Casino Punta Cana."
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As usual we had a great time visiting the Hard Rock. This stay will be a bit more memorable as our best friends got engaged on the beach. We truly love visiting the Pizzeto as Caster has became a friend to us. Our children make him a gift everytime we come to visit. Andreas,
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Review collected in partnership with Hard Rock Hotels & Casinos
Response from General M, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 2 days ago
Hello Ryan! We’re pleased to read that you enjoyed the endless activities we offer! We hope you can come back soon! Rock On! “This review was responded to on behalf of the General Manager of Hard Rock Hotel and Casino Punta Cana."
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHard Rock Hotel & Casino Punta Cana
The Rockstar Suite at the Hard Rock Hotel & Casino Punta Cana
Garden salad... yummy apples :)
Vista do Terraço.
View from our Balcony
suíte padrão 2
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123456433
Wine must be ordered through room service. I suggest doing so when you arrive. They were very accommodating.
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That is correct. $128 per person per night extra for more than 2 people. So if you have 3 people total, the $128 extra per night would apply above and beyond what you've already paid.
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I know people from other resorts can come over to the Casino and the night club - ORO. You can get a Day Pass and have full access, but I don't have that price. Another option might be the golf course. They may have the burger there.
0 votes
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123456651
"Don't do the Presidential Suites, as the personal assistants aren't worth the extra charge"
"If you want close to the beach, the "A" section. If you want to be close to the main building, then the "B" section"
"Rooms in the central area are nice since the resort is large"
"Buildings 4A and 5A are close to the beach, pools and restos. Buildings 4B and 5B are close to the main building and casino."
"Building 2A or 4A - 3rd floor."
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12345620
PRICE RANGE
US$365 - US$956 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock hotel and casino punta canamoon palace hotelmoon palace resort all inclusive
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
1775
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