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Majestic Elegance Punta Cana

Traveller (21672)
360
Panoramas (134)
Room & Suite (3744)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Opening in October 2008, the Majestic Elegance Punta Cana is the answer to fulfill the needs of a clientele, which is becoming more demanding of a high-end menu of facilities and services. This spectacular 5 star all inclusive resort is surrounded by the most astonishing landscapes, exuberant flora and fauna, making it an ideal place for Caribbean lovers and first timers visiting the Dominican Republic. In two words “comfort and style”, is the best definition to describe the New Majestic Elegance Punta Cana.
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Property amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free Internet
Free Parking
Bar/Lounge
Breakfast included
Adult pool
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Centrally Located
Classic
HOTEL CLASS
18,126Reviews
22,344Photos
2,115Q+A
100Room tips
Traveller rating
  • 11,893
  • 4,052
  • 1,364
  • 479
  • 342
Time of year
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Popular mentions
This is a beautiful resort. The staff is wonderful, friendly and very accommodating. The nightly entertainment was outstanding. The resort had the most beautiful beach we had ever stayed at. The only complaint we had was the difficulty in getting beach towels. We ended up
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Great time at the resort, friendly staff , very attentive. Food was excellent , many choices of restaurants. Lots of activities and pools and beaches were nice. I would definitely recommend this resort
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It was our eight year in a row and we are going back again next year. We enjoyed the food and the pool a lot. The food was excellent but sometimes cold. I will recommend it. Most of the shows are very good.
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Review collected in partnership with this hotel
I would say overall the resort is amazing. This is my first time out of the country and we spent a significant amount of time researching the multiple resort options. After reading about 220 reviews we chose the Majestic Elegance. The property is amazing. Grounds are
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Response from Quality-Majestic, Customer care at Majestic Elegance Punta Cana
Responded yesterday
Dear Hpyogalover, We really appreciate that you have taken the time to share your experience here on TripAdvisor. We are glad to hear that you were pleased with our resort facilities. We would like to extend to you our apology for any inconvenience you experienced during your stay due to the level of service you received from our staff members. We strive to provide for our guests an exceptional experience in our resort through the hard work and know-how of our associates. It is very important to us that every guest receives this star treatment from our staff and we are sorry to hear you didn't feel you were treated in this manner. We have specifically noted your comments regarding your food experience. Please be assured that we take this matter very seriously and is of paramount importance to us as we strive to offer a wide option of restaurants with different variety for our guest’s satisfaction. We have brought this incident to the immediate attention of the Executive Chef and Food & Beverage Manager for review and improvement. On behalf of all of us here at Majestic, we would deeply appreciate another chance to welcome you back. We will do everything in our power to make your next experience with us absolutely wonderful. Sincerely, Claris espinal Customer care Majestic Resorts
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Beautiful property. Emmanuel was our butler and was phenomenal! Will definitely return and will request Emmanuel. Food was good, great entertainment. This is a great vacation spot for couples or group.
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Review collected in partnership with this hotel
Response from Quality-Majestic, Customer care at Majestic Elegance Punta Cana
Responded yesterday
Dear 426eveg, Greetings from Majestic Elegance and thank you very much for taking the time to share your review here on TripAdvisor. We are also glad to hear that you were pleased with our beautiful property, food, entertainment choices and that you appreciated your butler Emmanuel. Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon. Sincerely, Claris espinal Customer care Majestic Resorts
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
our bathroom was so nice there are not big enough words to explain how wonderful it was. you just have to be careful the floors get slippery when wet.
the room was elegant
Corner jaccuzi tub - even had enough hot water to fill it for use on the first night.
Dual vessel sinks for the vanity. Open frosted door to the toilet and the other to the tile shower.
4 poster king bed. Mattress was a little stiff but comfortable none the less.
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123456739
A couple of hundred dollars. It’s worth it.
0 votes
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We took along Damp Rid (small ones for a refrigerator) and it made a huge difference for us. It got rid of the musty smell. We also took a Glade Plug-In for each room.
2 votes
We have always used USD when tipping. We've never asked staff as to their preference, but probably should when we go back next year. Since the entire staff is so wonderfully accommodating, we always tip very generously and staff is extremely appreciative.
1 vote
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I walked passed it and it looked really nice... all of their stuff is nice and clean, I can't see why their fitness center wouldn't be, but we did all the beach and pool activities... I'm personally not one that likes to be stuck inside when I have a beautiful beach and activities at my fingertips. Hope this is helpful
1 vote
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Hi, There are no coffee shops, but any time you feel like having coffee, you can just go to the restaurant by the beach, is open at all times. It has indoor sitting but very open and also outdoor sitting.
1 vote
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123456423
"we had a second floor room with a balcony overlooking the pool. The scenery was beautiful."
"Very nice but not the best compare to the last five years we were there."
"The best time"
"we really enjoyed the junior suit room 3101 close to the lobby and not far from the beach and the only building with swim up bar"
"We had rooms close to the ocean and on the 3rd and 4th floors. Had butler service which made our trip perfect."
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PRICE RANGE
US$234 - US$570 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
majestic elegance punta cana hotel punta canamajestic elegance hotel punta canapunta cana majestic elegance
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
598
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