Banyan Tree Krabi
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Banyan Tree Krabi

279 Moo 3 Tambon Amphoe Muang, Krabi, Nong Thale, Krabi Town 81180 Thailand
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Banyan Tree Krabi
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About

5.0
#2 of 16 hotels in Nong Thale
4.7 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.7 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Step into our sanctuary for the senses, where the sapphire blue sea meets tropical white sands with a backdrop of lush jungle-green mountains. Welcome to this idyllic new beachfront resort, a heavenly oasis of peace and comfort. Feel the warm embrace of Banyan Tree hospitality, from our world-class spa and stylish restaurants to the beach bar with its spectacular vistas and gentle sea breeze.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Saltwater pool
Yoga classes
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Canoeing
Hiking
Snorkelling
Water sport equipment rentals
Aerobics
Canoeing offsite
Tennis court offsite
Waterslide
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Light therapy
Manicure
Massage
Neck massage
Open-air bath
Pedicure
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Soundproof rooms
Air purifier
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Charming
Ocean View
Languages Spoken
English, Korean, Thai
Hotel links
Special Offer:Stay More, Pay Less

Location

279 Moo 3 Tambon Amphoe Muang, Krabi, Nong Thale, Krabi Town 81180 Thailand
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
Krabi Airport
25.7 km
See all flights
Phuket Intl Airport
47.9 km
See all flights
2 Attractions
within 1 kilometer
433Reviews9Q+A86Room tips

Reviews
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Detailed Reviews
Nadine wrote a review May 2024
ipswich42 contributions35 helpful votes
+1
Hotel's Favourite
5.0 of 5 bubbles
Our stay at Banyan Tree Krabi was nothing short of extraordinary. From the moment we arrived, we were enveloped in an atmosphere of sheer luxury and warmth. The staff greeted us with genuine smiles and an unparalleled level of service that made us feel like royalty from the get-go.

Phenomenal Customer Service

The level of attention and care we received was phenomenal. The staff treated us with utmost respect and went above and beyond to ensure our comfort and happiness. Upon learning that we were celebrating our anniversary and honeymoon, they kindly decorated our room, adding a personal touch that made our stay even more special. This kind gesture was just one example of the thoughtful and attentive service we experienced throughout our stay.

Immaculate Cleanliness

Every inch of the hotel exuded cleanliness and meticulous attention to detail. Whether it was the common areas, our suite, or the beautifully maintained gardens, everything was pristine. The housekeeping staff worked tirelessly to maintain this high standard, ensuring a spotless and inviting environment.

Breathtaking Beachfront

The hotel’s location on a stunning beach is simply breathtaking. The soft, white sands and crystal-clear waters provided the perfect backdrop for relaxation and adventure. We spent countless hours soaking up the sun, swimming, and enjoying the serene beauty of the surroundings.

Exciting Activities

Banyan Tree Krabi offers a plethora of activities that cater to all interests. From water sports to yoga sessions, there was never a dull moment. The hotel’s activity coordinators were fantastic, always on hand to recommend and organize excursions that made our stay even more enjoyable.

Exceptional Dining Experience

Oh my goodness, the food! Every restaurant within the hotel offered a unique and delectable culinary experience. Breakfast was a feast for the senses, with an incredible array of choices and even a bubbly bar to kickstart our mornings in the most delightful way. The bar staff were superb—friendly, accommodating, and always ready to craft the perfect cocktail. Each meal was a celebration of flavors, beautifully presented and utterly delicious.

Luxurious Rooms and Suites

The rooms at Banyan Tree Krabi are more than five-star—they are exceptional on every level. We have stayed at numerous high-end hotels, but the accommodations here are in a league of their own. Our suite featured its own jacuzzi, a small pool, and a lounge area with the most stunning views imaginable. The attention to detail and the luxurious amenities made our stay incredibly comfortable and indulgent.

Unforgettable Arrival Experience

From the very second we stepped into the lobby, we knew we were in for the time of our lives. The serene and welcoming ambiance set the tone for a stay that was both relaxing and rejuvenating. The entire experience at Banyan Tree Krabi was one of pure bliss and contentment.

Heartfelt Thanks

We extend our heartfelt thanks to everyone at Banyan Tree Krabi who made our stay so memorable. Your dedication to excellence and genuine hospitality made our visit unforgettable. We look forward to exploring other hotels within the Banyan Tree chain and hope to one day return to beautiful Thailand and this sensational hotel.

Final Thoughts

Banyan Tree Krabi is more than just a hotel; it’s a sanctuary where luxury and nature harmoniously coexist. Whether you’re celebrating a special occasion or simply seeking a tranquil escape, this hotel promises an experience that will leave you feeling pampered, refreshed, and longing to return.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: There is a reason the hotel is awarding winning. This is a more remote resort, so perfect for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Banyan Tree Krabi, Marketing at Banyan Tree Krabi
Responded 1 week ago
Dear Dean0722, Greetings from Banyan Tree Krabi! Thank you for choosing our resort to celebrate your anniversary and honeymoon. I appreciate you taking the time to share your wonderful comments with us and all TripAdvisor readers! I am delighted that you were impressed with all of the bespoke touches provided and that we were able to cater to your particular preferences in order to ensure your utmost satisfaction. It is fantastic that you found our location on the secluded Tubkaek Beach and overlooking the Andaman Sea to be most scenic and that our natural surroundings delivered the relaxing setting that you were seeking. I am thrilled that you were able to partake in our complimentary marine activities on offer to explore the coastal scenery of our surroundings. Moreover, that you were able to participate in our other activities on offer such as our yoga classes led by our in-house Wellbeing Practitioner. I am delighted to read that you were impressed with the variety of selections on offer - including complimentary glasses of bubbly - at our daily breakfast buffet at The Naga Kitchen and that this provided a memorable start to each day for you. Moreover, it is fantastic that our team at Kredkaew Bar welcomed you in a friendly fashion and crafted the perfect cocktail for you to enjoy while soaking in the scenic views of the Andaman Sea. Lastly, I am thrilled that you were delighted with the authentic Thai cuisine at our signature Thai restaurant, Saffron. I am thrilled to learn that your room provided an ideal space for you to unwind and connect with one another. It is great that you found it to be spacious and well-appointed, and that our Housekeeping team kept your private space - as well as our entire resort - in immaculate condition. As seasoned travelers to luxury properties in all parts of the world, your compliment that our rooms rank as nearly the best of the best speaks volumes. Our team works tirelessly to deliver exceptional service to each of our guests and I am pleased to read that your Banyan Tree Host, as well as our entire team were able to meet your every need, and to make you feel as though you were at your home away from home. I have already passed your comments along to our entire team as recognition for their continual hard work and dedication toward crafting exceptional experiences for our guests. Dean0722, kindly accept my deepest thanks and gratitude to you for choosing Banyan Tree Krabi. We appreciate your endorsement of our brand and would be delighted to welcome you to any of our properties around the globe. Should you travels bring you back to Krabi, we would be honored to welcome you back and to create another memorable retreat to tropical splendour. Should there be anything we can assist you with for your future visits or if you have any special requests, please do not hesitate to reach out to us. It would be our pleasure to ensure that your next stay with us surpasses all expectations. With kind regards, Haruethai Maneerat (Pop) General Manager
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YazT wrote a review Mar 2021
6 contributions7 helpful votes
5.0 of 5 bubbles
We were blown away by Banyan tree Krabi. The lobby takes your breath away and while I have stayed at countless number of 5 star resorts around the world, Banyan tree 2 bedroom ocean view villa wow-Ed me! One of the best rooms I have stayed at hands down. Tasteful decor, gorgeous outdoor pool and patio and beautiful bathroom. The hotel checked the decor box and we were skeptical about food and service. But Banyan tree delivered on those too. Their Thai food was amazing (although the pictures on the menu did not do it justice) and service was outstanding. The staff throughout the hotel went above and beyond to make our stay enjoyable. For example, I usually bring my kids frozen samosas with me as they are fussy eaters. I have taken it to various hotels before and usually ask them to fry it for me. Not only did Banyan Tree fry it for me but they had thought of that extra detail to send it with their own chutney! Room service felt like eating at a restaurant that we did not feel the need to even go out to eat. The room Service staff did not only deliver the food but even thought to push my 5 year daughters chair in as she ate so she could eat her food comfortably. When we had ants in our room and expected the staff to take an hour to come to sort it out. They arrived within 5mins and sorted out the problem immediately. The friendly security guests at the beach even cleared the sand of any rocks before he lay the towel down for us. I must commend the wonderful staff at Banyan Tree.

In addition to that, Their kids pool and kids club was so enjoyable my kids cried when we had to leave to go back to Bangkok. The beach is gorgeous although the tide in the evening does bring up a lot of rocks..the morning was beautiful. I rarely say I will go back to a resort but I can safely say..I will go back to Banyan Tree Krabi.
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krabi Banyantree, Marketing at Banyan Tree Krabi
Responded 22 Mar 2021
Dear YazTan, Greetings from Banyan Tree Krabi, your Sanctuary for the Senses! Thank you for choosing our resort for your recent family getaway and for extending your comments. I am delighted to read that we were able to exceed your expectations and to deliver a memorable holiday. First scene that we prepare to welcome our guests is the stunning views at our lobby with the clear blue sky, beautiful islands, and endless sea view from Andaman Sea. The lobby decoration and its view to die for are memorable and remarkable. Our 213 sqm. Two Bedroom Ocean Pool Suite is a home away from home, offering a charming mix of space and intimacy. It commands the tantalizing sea views and its spacious living and dining area are comfortable for family. The outdoor chlorinated salt water pool overlooking the panoramic view of Andaman sea with sunken seats and spacious terrace are perfect choice to relax all day long with your family in your own privacy. The design of the hotel is based on local Tubkaek folk story, The Land of The Naga, combined with modern, luxurious, and comfort which make the perfect combination for local experience, comfortable stay, and luxurious vacation. As a Banyan Tree property, delivering the highest standards and beyond guests’ expectations, bespoke to each guest’s needs and detail oriented, in a warm and friendly manner are our ultimate aim and it is fantastic that you felt this throughout the entire property during your stay. It is our food and beverage standard that we will deliver the best of our cuisine and service in everywhere including the in-room dining. Our guests will feel no different with the high food quality and service wherever they dine in our resort. I am smiling while reading that your kids did not want to leave us and to be specific is not to leave our Kids’ Club. It is understandable because our Kids’ Club provides a welcome distraction for our little guests, with a mix of fun and educational activities such as sandcastle making and Naga Land tournament. Located between the beach and the Spa, the Kids Club is surrounded by a small waterpark with a serpentine slider, shallow saltwater pools and the outdoor play area. As returning to our property is the highest compliment we can receive as a resort, it is our great honour to hear that you will come back to visit us again, and we are looking forward to welcoming you back and to delivering another fantastic holiday for you and your family. Best Regards, Haruethai Maneerat (Pop) Hotel Manager
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ccrosner wrote a review Nov 2022
Cape Cod, Massachusetts4,051 contributions203 helpful votes
+1
5.0 of 5 bubbles
We spent four nights at the Banyan Tree Krabi and really enjoyed the resort. The views from almost anywhere in the hotel are breathtaking (even in the rain!). From a welcome drink at check in to the wonderfully friendly and professional staff at the bar (Pong makes a terrific Cosmopolitan and serves it with an ever-present smile!!), the staff makes you feel special in all areas.

We stayed in a Premium Oceanview Pool villa and were glad we spent the extra money for the Premium location (at the top row of these rooms). As others have said, the actual bedroom itself is a bit small but the closet, bathroom and outdoor space are great. We enjoyed the thoughtful turndown treats and gifts and housekeeping worked in teams so your room is cleaned quickly each day. The architecture of the resort is beautiful and somehow each room’s outdoor space is completely private from other rooms. Though the resort was 80% full when we were there, we almost never bumped into or heard our neighbors. And the pool and beach area were never that crowded so there were always many choices for chaise lounges.

The fitness center is great—plenty of equipment, water, very clean and hardly used. Would have to agree with the earlier reviewer (whom we met while there) that breakfast was missing some items and coffee service could be improved.

We only wished the weather had been less rainy but that’s not Banyan Tree’s fault. It’s a lovely, romantic spot and I felt I had made the right choice of Tubkaek Beach resorts for us.
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Date of stay: November 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krabi Banyantree, Marketing at Banyan Tree Krabi
Responded 24 Nov 2022
Dear ccrosner, Thank you very much for taking your valuable time to write and share your positive review on TripAdvisor. We are very delighted to read that you had a great stay with us and found our overall product and services excellent, during your visit. Our aim is to continuously provide the highest and uncompromising services to our guests. It was our pleasure to take care of you and I will surely share your kind words with the team especially to Khun Pong, our Bartender. We can’t wait to welcome you back to our resort on your next visit to Krabi. With kind regards, Nigel Fisher General Manager
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Iampanad wrote a review Nov 2020
Bangkok, Thailand13 contributions42 helpful votes
1.0 of 5 bubbles
We visited Banyan Tree Krabi on Nov 13-16 of November and found the services unacceptable, despite our lowered expectation of a newly-opened facility.


The most critical point that piqued our discomfort for this hotel. Social distancing and good practice for hygiene should be of utmost concern, especially amidst this health crisis. At breakfast we notice almost none of the guests were wearing masks at the buffet lines. There were not any visible signs asking guests to wear masks or gloves, an approach even other non-luxury hotels put in place. This is simply not acceptable. 

We then raised this issue to a staff on the ground, who happened to be a foreigner man, unmasked. It is shocking to hear his reply that the hotel couldn’t force guests to wear masks. “Are you from Bangkok?” was the exact question he asked in a very dismissive tone, “and I personally don’t see it necessary to wear masks” was another quote that throw us off. A conversation pursued for a bit when he insisted  masks are not mandatory. One of us asked if he’s the GM of the hotel, only to be informed that he is just one of the staff. And once as he was walking past our table he would make sure to “pass the concern to the GM”. 

We came to breakfast the next morning seeing nothing changed. We noticed that same ‘gentleman’ from yesterday’s conversation in a distance, only to find out from the staff nearby that he was in fact the GM of this hotel. Imagine how this made us feel. We simply couldn’t stand this kind of manner and lies from supposedly your member of leadership, let alone the ignorance he displayed for how the facility manages during this pandemic, in which Krabi just recently reported a local transmission.
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Date of stay: November 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krabi Banyantree, Marketing at Banyan Tree Krabi
Responded 18 Nov 2020
Dear Khun Iampanad, Thank you for taking the time out to put pen to paper in reference to your recent stay with us here at Banyan Tree Krabi. It is through comments such as yours that we are able to fine-tune our services to meet the needs of our guests. Please allow me to offer you my apologies for the occurrence and incident endured. I have spoken with a number of our team members to reflect on the issue that you have raised in your correspondence and obviously remedy and reviewed some of our shortcomings. As a Banyan Tree property, we take this issue very seriously. We try to maintain only the highest standards of service. This incident has been outlined and brought up to all concerned with immediate action in order to follow our Banyan Tree Corporate standard called ‘Safe Sanctuary’. I wish to reassure you that the issue which you have brought to our attention is important to us and is being addressed, so that we can adjust accordingly and guarantee the best experience for our future guests. Khun Iampanad, we hope you shall accept this note as a genuine token of our regret and that you shall not allow this one, isolated incident, mark your perception of Banyan Tree Krabi. I would be truly grateful if you would honor us with a return visit to our property. Best Regards, The Management Team Banyan Tree Krabi
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Lynn154678735 wrote a review Dec 2020
Sydney, Australia7 contributions8 helpful votes
5.0 of 5 bubbles
We enjoyed our stay here very much. Plenty of places around the resort for spectacular sunset photos. We had an ocean view room. Banyan Tree provided different scented candles and incense sticks for every day of the week - this added a nice touch. We also booked a private long tail boat tour to Koh Hong island and got picked up at the beach right in front of the hotel. Staff were very attentive and provided beach towels when we were picked up and set up some cold drinks for us when we returned - all without us asking. We also received a lovely complimentary lunch and afternoon tea for 2 as part of our package. Both restaurants are excellent. The only minor let down during our stay was finding a very small spider behind clean towels under the wash basin.
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Review collected in partnership with this hotel
Date of stay: November 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nampetch Tipaxsorn, Marketing at Banyan Tree Krabi
Responded 6 Jan 2021
Dear Lynn154678735 Greetings from Banyan Tree Krabi, your Sanctuary for the Senses! Thank you for staying with us for your recent travels and for taking the time to extend your comments. I am delighted that you were able to have a memorable holiday while enjoying the comfort of your private pool and the serenity of our exclusive location on Tubkaek Beach. It is great that all aspects of your stay combined to exceed your expectations and to create a blissful escape to tropical paradise. I am glad to hear that you enjoyed the Koh Hong trip which is the good choice to visit the beautiful island in Krabi and yes, direct pick up in front of our hotel is providing the convenience and less time to spend on the car to the pier. It is absolutely good pick. Our staffs always service to all the guests with their full service mind without asking from our guests. We are happy to deliver the good service as always. For the spiders, I informed the team to recheck and ensure for this before the guests will return to the room but because of our exclusive and private location next to the national park, the insects may come to visit. We are aware of this issue and do our best to prevent this in the future. As a Banyan Tree property, we take pride in delivering service excellence at every opportunity, anticipating our guests’ needs and paying the highest attention to details. I have already passed your comments on to our entire team as it is such comments as yours that provide motivation for our team to continue delivering the highest standards of service which are a signature of our brand. Thank you once again for choosing our brand for our travels and we look forward to welcoming you back to Banyan Tree Krabi in the future. Best Regards, Robert Sexton General Manager
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L.T. De Groot wrote a review Oct 2022
Rotterdam, The Netherlands10 contributions
+1
5.0 of 5 bubbles
This is probably the best resort in Krabi. As part of our honeymoon, we stayed at the Banyan Tree Krabi for 1 week. As a former travel agent and sales manager in the hospitality industry, I have seen many luxury hotels in the world, but the Banyan Tree Krabi has exceeded all my expectations.

The level of service in this resort is very high and that starts already before you even take one step in the resort. A few days before arrival, your personal Banyan Tree Host, will contact you to prepare your arrival. You can indicate all your wishes. For example: do you need an airport transfer, which type of bed linen you want, which type of pillow, which aroma, just name it. By collaborating on this, the arrival is perfectly arranged and you are completely unburdened.

After an approximately 40 minute drive from Krabi Airport with the luxury Banyan Tree airport transfer, you will arrive at the resort. The check-in was perfectly prepared by the host and very special was that General Manager Nigel Fisher personally welcomed the arriving guests and even addressed them by name. It's a small gesture but definitely a 10+ moment because you don't expect it.

The location of the resort is like it has walked out of a beautiful painting. It is a quiet location at the end of Tubkaek Beach and offers stunning views of iconic limestone cliffs of Hong Island and Koh Pak Ka among others. To open the curtains in the morning, take a dip in the private pool or jacuzzi and wake up to this beautiful view is an experience of ultimate luxury and pleasure.

About the resort itself. It is a modern resort that opened its doors in October 2020. The rooms and facilities still look like new and even though the resort is only two years old, the garden is full of beautiful plants and trees. The rooms are spacious, the bathroom is equipped with a rain shower, bath and two sinks, there is a walk-in closet, smart TV with screen mirroring function, iPod with soothing music and aroma diffuser. The best bed is always at home I say, but the king-size bed at Banyan Tree Krabi was truly outstanding.

About the service. The staff generally speaks good English and are very helpful. Everything is done to make your stay as pleasant as possible. The housekeeping prepares the room twice a day, there are club cars to move the guests around the site, the personal host can easily be reached via WhatApp, there is breakfast service in the room, the restaurant serves quality food and the kitchen can also prepare dishes on request in addition to the menu.

Have we really had nothing to complain about? Where people work, sometimes minor things can go wrong, but that is not a problem as long as it is neatly resolved and people use the experience to do even better the next day. That is something they certainly do at Banyan Tree Krabi and why you can enjoy a carefree luxury holiday here.
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Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Treat yourself to the luxury of a Premium Ocean View Suite. It is absolutely worth the money.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krabi Banyantree, Marketing at Banyan Tree Krabi
Responded 28 Oct 2022
Dear TravelDeGroot, Thank you for choosing Banyan Tree Krabi as your honeymoon destination and for leaving us such a wonderful detailed review on TripAdvisor. It's such a joy to hear that we exceeded all your expectations and how you enjoyed a carefree holiday with us. I'm pleased to know that our team members have gone the extra mile to ensure that our guests are well taken care of. I will definitely share your appreciative comments with our team as motivation to continue delivering high standards of service, which is one of the trademarks of our brand. Once again, thank you for staying with us. We would be honoured to welcome you back in the future for your next visit to Krabi. With kind regards, Nigel Fisher General Manager
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BPC wrote a review Mar 2021
Bangkok, Thailand5 contributions2 helpful votes
+1
5.0 of 5 bubbles
We picked Banyan Tree Krabi because of the stunning scenery, the modern decor and the fact that it's new and extremely clean which is perfect for a picky and neat person like me. The hotel surely didn't disappoint. The beach is directly facing the limestone karsts and they can be seen from all around the hotel. Sunset was spectacular. I felt like I could stare at that view forever.
What's more, the staff added extra magic to our stay. They were always present and ready to help. The entire crew, especially our host Khun View, made us feel at home from the start and looked after us so well.
Upon arrival, we were upgraded to a premium ocean pool suite and treated to an in-room late birthday surprise with lovely decorations and cake. I was really touched that Khun Nett went above and beyond by asking the chef to personalize the cake for me. (I love Disney princesses!) This goes to show how dedicated to creating memorable moments for guests she is.
We absolutely loved the water activities at the hotel beach. Kayaking while admiring the island views was a real highlight. Shout out to the security guard and recreation attendants for offering to take our photos without us having to ask. Not only are they experts at ensuring guests have a fun and safe experience, they are also talented photographers!
We also cannot thank Khun Fon enough for her professionalism and prompt service. We had delightful conversations with her and her attentiveness was second to none.
Thank you Khun Pop for checking up on us at breakfast and making sure everything lived up to expectations.
I would highly recommend this place to anyone and I dream of going back already.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krabi Banyantree, Marketing at Banyan Tree Krabi
Responded 23 Mar 2021
Dear myonlyhappytimes, Greetings from Banyan Tree Krabi, your Sanctuary for the Senses! Thank you for your recent stay with us and I am delighted to read that our little slice of heaven exceeded your expectations. I totally agreed with you that our panoramic sea view facing the exceptional limestone karsts are unique and stunning especially during sunset when the sky turns to dramatic and sentimental colour. It is indeed the mindful therapy when starring at it during sunset hour. It is always a pleasure to read notes such as yours that you were impressed by our preparation to surprise you on your belated birthday including the cute Little Mermaid cake and the full attention to details, personalized service, and delivery of the service beyond guests’ expectation from our associates especially Khun View, Khun Nett, and Khun Fon, our Banyan Tree Host team, our recreation team and security team as well as the thoughtful touches that greet you throughout your stay. Thank you for your compliment note on my service. As Hotel Manager, it is my responsibility to ensure that all guests will have the best service and memorable experience during their stays at Banyan Tree Krabi. Our non-motorized water sports including snorkeling, kayaking, and stand-up paddle boards are not to be missed activities for all the guests. I totally agree that kayaking while admiring the tropical island views in front of our hotel was a real highlight. For your next visit, I would recommend you to kayak to the secret beach next door in the national park called “Nui Beach”. It may take around 15-20 mins by kayaking from our beach area and it is worth to go because of its crystal-clear water and white sandy beach surrounding with greenery tropical forest setting. It is very peaceful and beautiful. Thank you once again for recommending Banyan Tree Krabi for the tropical getaway and it would be our sincere pleasure to welcome you back for your future holiday again. Best Regards, Haruethai Maneerat (Pop) Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tunyi O wrote a review Jun 2022
Singapore, Singapore15 contributions2 helpful votes
4.0 of 5 bubbles
When I book 2 night with banyan tree, my expectations were a quiet place for my wife and I to recharge.

During my stay with them everything were beyond my expectation. Great service, picturesque views, generally a very well maintain resort, our rooms were clean and the bed was top notch quality and did really felt rejuvenated.

To top it up, they serve quality breakfast!

However, I would like to give my 5 cents worth of suggestion. I book sea view room, stay in D201, most part of the view was blocked by trees and plant. Having those around isn’t bad, but I would really like more of the sea view, would suggest to trim the top of the tree away, the few tree situated right in front of the room.

The pool is nice, but sadly it is just a dipping pool, not enough space to swim as a concrete wall extended all the way into the pool, no idea what’s the purpose of it.

Also to point out, the resort is located at the corner of the beach there isn’t mart or restaurant nearby. And the F&B in the resort are priced on the higher side, but I would say is a fair value for the quality and effort they put in. Nevertheless I wished the liquor were slightly cheaper :D luckily there were happy hour deals.

Overall, I would still come back as the place felt welcoming and cleanliness are well taken care because my wife who doesn’t take bath in public hotels actually took bath in the room’s bathtub, it comes to show how clean the place is.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: A place to recharge.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nigel Fisher, General Manager at Banyan Tree Krabi
Responded 19 Jun 2022
Dear Mr McGrath, Thanks very much for taking the time to post a review. I note your comment, especially about the trees. We will attend to this. I'm also pleased that our standard of cleanliness met your wife's high expectations! We do hope that you can visit us again in the future. Kind regards, Nigel Fisher.
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Natalie C wrote a review Oct 2022
Hong Kong, China20 contributions3 helpful votes
+1
5.0 of 5 bubbles
We stayed in October at the end of the monsoon season, naturally the weather wasn't ideal but we got to enjoy the resort at relatively low capacity in the low season.

Exceptional service and warmth felt from the lovely staff throughout our stay. Every staff member was very attentive and kind. Buggy service was available to transport guests around the resort was especially appreciated when it was raining or dark out.

The deluxe pool suite has a luxury but homely feel with serene views of the sea. Really appreciate the sustainability efforts by the hotel as they was limited/no single-use plastic around. The turn down service was the best I've ever experienced with a little gift and a thoughtful note placed on the bed every evening.

The resort is in a secluded, private location by the sea with a gorgeous view of the islands, especially at sunset. There's a shuttle service for Ao Nang beach and back once a day. We didn't use this however and we otherwise called a taxi to take us which was a 30 minute ride. We enjoyed dinner at Saffron restaurant was lovely in an intimate setting high above the resort.

Complimentary kayak and stand up paddle boarding activities were fun to enjoy in the calm beach. There are plenty of spaces to relax and hangout around the resort. Beachfront location was super beneficial for us to hop on board a private longtail boat ride to Hong Island arranged through the hotel.

Overall, such a lovely stay and highly recommended!
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Date of stay: October 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krabi Banyantree, Marketing at Banyan Tree Krabi
Responded 27 Oct 2022
Dear ncheng26, Thank you for your positive detailed review of Banyan Tree Krabi. We are pleased to know that you had a comfortable stay with us. Thank you also, for recognizing our effort in eliminating single-use plastic in the resort. Banyan Tree Krabi has received industry-recognized awards for adhering to the most significant environmental measures. On our mission to "Embrace the Environment”, we are constantly working towards more efficient operations, to reduce our impacts on the planet. It would certainly be our pleasure to welcome you back for another excellent stay with us. We sincerely thank you for making us your choice of stay. With kind regards, Nigel Fisher General Manager
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Tim M wrote a review Feb 2023
San Diego, California29 contributions24 helpful votes
5.0 of 5 bubbles
Banyan Tree Krabi is an impressive resort with beautiful views. The resort is about 30 minutes from the tourist area- Ao Nang Beach, so it is quiet, cleaned, and removed from the chaos.

We had a base level room which still had an ocean view and had a large, private outdoor pool. The room itself was large and functional and we especially liked the space of the walk in closet.

The pool and beach at the resort are very quiet and have amazing views of the offshore islands including Hong Island. There is a bar by the pool that had amazing service. Pong and Keti took amazing care of us and provided excellent service. Both were so friendly, helpful and poured delicious drinks.

We were recommended to take a local long tail boat to Hong Island which was arranged by the hotel concierge. The boat picked us up at the hotel beach and 20 minutes later we were exploring the islands. The price was very reasonable and we were able to customize the trip as we wanted.

The food at the hotel was very high level. Breakfast was included in our booking and had a wide variety of options including made to order options. We had two dinners at Saffron restaurant which was amazing. The manager of the restaurant went out of her way to ensure we had two great meals and a really personalized experience. While the food was good excellent, she really made the dinner experience special.

Stay here if you go to Krabi!
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krabi Banyantree, Marketing at Banyan Tree Krabi
Responded 21 Feb 2023
Dear Tim M, Thank you very much for taking the time to share positive comments about your recent stay here at Banyan Tree Krabi. We are so grateful for the compliments regarding our peaceful location, the private outdoor pool, the boat trip, and our Thai cuisine. I couldn’t agree more that the view from our resort over looking the Andaman islands is absolutely beautiful and am especially appreciate that you recognize the excellent service of Khun Pong an Khun Kety at Kredkaew Bar who made your stay exceptional. I will pass on your kind compliments to them as an encouragement to keep up their great work. Once again, thank you for your review, and we look forward to welcoming you back to our resort for another amazing experience. With kind regards, Nigel Fisher General Manager
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Gary T asked a question May 2024
Lincolnshire, United Kingdom22 contributions6 helpful votes
Hi please is there a walk to any local restaurants
Answer from PrettyPacha
Thatcham, United Kingdom156 contributions78 helpful votes
Yes there are some along the beach
Wanderer640663 asked a question Feb 2024
5 contributions1 helpful vote
What age is the kids club for?
Answer from David P
Standish, United Kingdom13 contributions12 helpful votes
All ages they have a play area and there own pool area
Answer from Johnnie C
Scone, United Kingdom512 contributions99 helpful votes
Yes there is option for indoor (with AC) or outdoor. - book it. Thank me later.
Mohammed A wrote a tip 17 Jun
1 contribution
5.0 of 5 bubbles
"The trips to the downtown is far away and mostly not reachable by the app ,but really we don’t need it as well since every thing available."
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Nadine wrote a tip May 2024
ipswich42 contributions35 helpful votes
5.0 of 5 bubbles
"There is a reason the hotel is awarding winning. This is a more remote resort, so perfect for anyone looking for a quiter resort to relax. "
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drcherie wrote a tip May 2024
Krabi Town, Thailand4 contributions1 helpful vote
5.0 of 5 bubbles
"Save your money and treat yourself!"
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Jackie S wrote a tip May 2024
London, United Kingdom23 contributions3 helpful votes
4.0 of 5 bubbles
"Don’t expect a tranquil stay around the pool if you are a couple, but great for families."
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nugster78 wrote a tip May 2024
London, United Kingdom22 contributions3 helpful votes
5.0 of 5 bubbles
"Book Saffron restaurant in advance to avoid disappointment."
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PRICE RANGE
$529 - $777 (Based on Average Rates for a Standard Room)
LOCATION
ThailandKrabi ProvinceKrabi TownNong Thale
NUMBER OF ROOMS
72
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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BANYAN TREE KRABI - Hotel Reviews & Price Comparison (Nong Thale, Thailand) - Tripadvisor

Frequently Asked Questions about Banyan Tree Krabi
Which popular attractions are close to Banyan Tree Krabi?
Nearby attractions include Tubkaek Beach (0.2 km).
What are some of the property amenities at Banyan Tree Krabi?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Banyan Tree Krabi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Banyan Tree Krabi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Banyan Tree Krabi?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Banyan Tree Krabi?
Conveniently located restaurants include Saffron, Di Mare Italian Restaurant, and Tubkaek Seafood.
Are there opportunities to exercise at Banyan Tree Krabi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Banyan Tree Krabi have airport transportation?
Yes, Banyan Tree Krabi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Banyan Tree Krabi?
Yes, dry cleaning and laundry service are offered to guests.
Does Banyan Tree Krabi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Banyan Tree Krabi?
The staff speaks multiple languages, including English, Thai, and Korean.
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