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Protea Hotel by Marriott Mossel Bay

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Traveller (234)
Room & Suite (107)
Dining (19)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The luxurious 31-roomed Protea Hotel Mossel Bay is a graceful landmark, built in 1846, overlooking Santos Bay and harbour. Nestling on the Mossel Bay shoreline with the majestic Outeniqua Mountains as a backdrop, the Protea Hotel Mossel Bay is singled out from other establishments. Protea Hotel Mossel Bay is situated 5 min from Santos Beach. Take in the sea air whilst dining at Café Gannet, where you can sample local mussels, fresh fish and oysters or try the chefs daily specials. As sunset arrives, visit the Legendary Blue Oyster Cocktail Bar, with its own special ambience, pool deck and superb sea views, is the perfect place to kick off a decadent evening out or simply just to relax and enjoy the sunset with an aperitif before dinner. Added attractions are the close proximity to shopping facilities, the yacht club, harbour and north-facing, sun splashed beaches. As part of the museum complex, the Maritime, Local History and Shell Museum, as well as the Old Post Office Tree, are all within strolling distance. The new golf estate is 2km away and the airport a 20 minute drive.
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Property amenities
Restaurant
Pool
Free High Speed Internet (WiFi)
Free Parking
Room Service
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Marina View
Centrally Located
HOTEL CLASS
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514Reviews
291Photos
6Q+A
100Room tips
Traveller rating
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Popular mentions
The hotel staff provided the most compassionate of care to my wife when she appeared without reservation when I was admitted to the local hospital off a passing cruise ship. Everyone went out of their way to help and on the second and subsequent nights my wife was upgraded to a
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Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel Bay
Responded 5 days ago
Dear 22club58 Thank you for your 5 star review. GUESTS' perceptions of the service they receive whilst staying with Protea Hotels by Marriott is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to post your comments in TripAdvisor. We were delighted to receive your commendations about the impressive service offered. Please be assured that I will congratulate our TEAM for doing a great job! I sincerely hope that you are doing well and feeling much better. Keep well and kind regards Val Johnson
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The hotel is right in the harbour of Mossel Bay and provides fantastic rooms with sea view. Service is good and staff are very friendly. Even at breakfast the service was very accomodating. I stayed in a harbour view room and they are lovely in size and have a nice balcony
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Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel Bay
Responded 3 days ago
Dear bheinrich73 Thank you for your 5 star review. We are delighted to receive your wonderful comments. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. Protea Hotel by Marriott Mossel Bay offers a great location, centrally located and a 5 minute walk to the beach. We sincerely hope we'll have the pleasure of welcoming you again whenever your travels bring you back. Yours in travel! Val Johnson
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A hotel and management that's deals with Client service and needs efficiently is an understatement. We stayed in the Presidential Suite that has ample space and luxury. Beautiful view over the harbour and Santos Beach. The hotel is centrally located and within short walking
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Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel Bay
Responded 3 days ago
Dear landseerc Wow! Thank you for your comments and this wonderful review. We were delighted to receive your commendations about the impressive service offered. Please be assured that I will congratulate our TEAM for doing a great job! GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming soon. Your sincerely Val Johnson
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Good location on the Garden Route about 4.30 h from Cape Town. We stayed one night and found the hotel delightful. Right near the harbour, an old post office building, large reception area, tasteful decor. The room with a balcony was overlooking the harbour, maybe not too
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Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel Bay
Responded 3 days ago
Dear Mimi769 Thank you for your 5 star review! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. As mentioned, Mossel Bay is Half-way between Cape Town & Port Elizabeth which makes it the ideal spot from which to enjoy the Garden Route. Thank you for staying at the Protea Hotel by Marriott Mossel Bay and we hope you choose to create more memories here whenever your travels bring you back to Mossel Bay. Yours sincerely Val Johnson
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My wife and I stayed here on holiday for 3 nights and we were extremely pleased with the hotel. The staff was very professional, courteous, and accommodating to our needs. We received a complimentary upgrade to an excellent suite. It was well furnished & had a very good view
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Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel Bay
Responded 28 Nov 2018
Dear antman57 We are delighted to receive your comments. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Thank you for reviewing us on TripAdvisor. We look forward to welcoming you back and to hearing from you again! Kind regards Val Johnson
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12345622
From what time is breakfast served on weekdays?
I think it was between 7 and 10...
1 vote
Hi Sabah Sorry for late response - next visit you may want to try their Harbour suites (I think they're called). they are 3 level suites. Entrance level is living area with kitchen & lounge area opening out onto a verandah, downstairs is the main bedroom with nice big bathroom also opening onto a verandah and upper loft room with two single beds. All very nicely decorated..... Kind regards Sherene
0 votes
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Could you tell me what the charge for breakfast is please. Is there free parking?
Can't recall the price for breakfast - hubby paid :) but there is free parking... Regards Sherene
0 votes
How much is breakfast please> Is there free parking?
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12
"choose harbour view"
"Near the pool and pool bar"
"Rooms on the ground floor passage have heavy foot traffic, so avoind them if possible"
"Choose a room which is part of the original building and not an outside wing"
"Ask for a room away form the building area"
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12345620
PRICE RANGE
US$100 - US$165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mossel bay protea hotel
FORMERLY KNOWN AS
Protea Hotel Mossel Bay
LOCATION
South AfricaWestern CapeMossel Bay
NUMBER OF ROOMS
38
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