Classic Lodge
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Classic Lodge

Traveller (24)
Open dinning space
Dining (3)
Pool & Beach (1)

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About

4.0
#7 of 11 hotels in Ruhengeri
3.8 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
2.8 of 5 bubbles
Service
2.7 of 5 bubbles
Value
Classic Lodge is the world’s final destination lodge, resort hotel located in Musanze, Rwanda-the Heart of Africa, that offers you the most environment for your accommodation, Conference Facilities, Best breakfast, Health and wealth facilities as the made in Rwanda products and visit Rwanda theme has played a big impact in the development of our country.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Wifi
Sauna
Bar / lounge
Restaurant
Business Centre with Internet Access
Spa
Room features
Room service
Kitchenette
Room types
Suites
Good to know
HOTEL STYLE
Mid-range
Romantic
16Reviews1Q+A1Room tip

Reviews
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Detailed Reviews
Sue M wrote a review Apr 2022
12 contributions
+1
3.0 of 5 bubbles
We stayed here for two nights and enjoyed the facilities. It is a large place and we enjoyed exploring the gardens and the pool. The food was inconsistent. Breakfast was poor one day but much better the next day. The first day no eggs were offered but the second we had. Also some things we ordered on both dinners but were very different in quality.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honore Y wrote a review Sept 2022
Doha, Qatar7 contributions1 helpful vote
5.0 of 5 bubbles
My wife and I visited the resort in our honeymoon, it was the most experience i ever had. Thanks to the hotel management for making my honeymoon very memorable. Thanks all team from reception, housekeeping to the restaurant, you are all amazing. I want to recommend this one if you need a quiet place and very relaxing
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: There is big parking, and big park for leisure
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PAUL H wrote a review Feb 2023
1 contribution
5.0 of 5 bubbles
This place has really grown and beautiful for honey mooners . I like the services and the skilled staff at large.
Wow, the pool is so big and well maintened .
I really hope to come back to enjoy to the fullest.
Big up
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie V wrote a review Jan 2024
Nairobi, Kenya29 contributions8 helpful votes
2.0 of 5 bubbles
Really not up to standard experience. Rooms are stinking and they try to cover the smell by spraying all over. It s really bad. Cleaning was in bathrooms is doubtful
Food is terrible

The place has potential but it a badly managed
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Date of stay: December 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kampala, Uganda513 contributions141 helpful votes
4.0 of 5 bubbles
While I was in Musanze recently, I was invited to do a tour of a huge new hotel. As many as 1500 people had attended an event there the day before.
This must be Musanze's biggest hotel. It sits at the top of a small hill, 8 km outside Musanze town, meaning it would be a good destination for big conferences or even weddings.
Although the Lodge has been open since November, management are making some finishing touches before they start with the serious promotion. We had a tour of the well-equipped conference centre and some of the rooms of the hotel. More traditional banda type cottages (made of volcanic rock) for international tourists were being completed while I was there.
I was given a tour of the presidential suite, which the president himself visited while it was under construction.I was shown a variety of different rooms, including a family cottage, suites, superior rooms and others. There are at least 40 different rooms. They are all well equipped, with modern style furnishings. I noted that rooms and suites in the main buildings had high security door locks and motion sensor lights.
The swimming pool looked fantastic (Olympic size apparently). The hotel also has a gym, sauna, football pitch, basketball and volleyball. Massages are available.
The gardens were maturing nicely and had been thoughtfully planned using locally available volcanic rock and bamboo. There were plenty of birds to be seen in the grounds. In terms of other activities, the hotel is developing an eco-park. (I suggested they change the name because it's the same name as a more established eco-park down the road). There will be a range of 10 activities on offer for hotel residents. Passers-by can also take part for a small fee. It wasn't clear whether those activities are available yet.
I stayed for lunch and had a very tasty fish brochettes. Service was good (although there were few people there on the day that I visited).
The dining and living areas are huge and there are different kinds of seating available, whether traditional table and chairs for eating, huge comfy sofas, barstools or other outdoor seating. In the main dining area, there is a range of traditional art on display.
Classic Lodge in Musanze is owned by the same family that own the Classic Hotel that opened in Kigali in 2013.
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Er wrote a review Aug 2023
2 contributions
1.0 of 5 bubbles
This afternoon my 3 colleagues and I wanted a quiet please to seat and eat and we decided to go this Lodge in Musanze with a beautiful location! What was planned to be a very good evening turned to be the worst experience we ever had. We order our meals before even getting at the place but surprisingly we waited for more then 2 good hours for the food to come! The only excuse being a new chef was on duty which my friend and I did not take as a big deal. When we finished our food, we waited for an over 1 hour waiting to get the bill so we can pay and go, unfortunately no one came with the bill despite several people we sent including the security in the car park. Around 22:30 we decided to leave and left our contacts which in our thoughts wasn’t even big issues as personal I use the swimming pool and in fact I have a monthly membership. This was not enough for the waiter and whoever was in charge of the hotel this evening as we were stopped at the gate for an other 30 min waiting for this invoice that never came. It is very disappointing and embarrassing to be stopped by the gateman as a thief yet we waited for our bill for over 3 hours. This is not a place to go! The staff and the management should be trained how to treat customers.
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Date of stay: August 2023
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashok P wrote a review Nov 2019
Pune, Maharashtra, India258 contributions31 helpful votes
+1
4.0 of 5 bubbles
Recently stayed in the hotel more than once. It is a newly opened property hardly a year old.A Vast area which has main hotel block , separate swimming pool and club house , restaurant, large play ground, well maintained garden etc. Still under construction is conference centre and probably more rooms.
Environment friendly material such as bamboo has been widely used in construction.. Energy saving lighting is there but a provision of a table lamp on working table would be helpful while working with Laptop.
Rooms are spacious with double bed , each room has a small balcony , a working table , locker etc.
Buffet breakfast with good spread is served if the number of guest is more , otherwise it is served on the table.
Lunch and dinner menu has wide choice but strongly recommended to place order in advance. Preparation of dishes take more time. Mostly non vegetarian dishes are available - we could find only one vegetarian dish, Preparation and serving is quite good, unless specified the foods are not spicy.
We sat in the outside the main dinning hall during breakfast and lunch. It provides a great view of the mountains .
There is a bar in the hotel block but also in the club house area. . The hotel has gym facilities , spa etc which is mostly free for hotel guests.
The only negative point is being far away from Musanze town and unless you have own transport one would not be able to move out of the hotel..
Security is quite strict and it is quite safe,
If a electric kettle with tea bags / coffee / milk powder etc are kept in the room it would be very appreciated .
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Date of stay: July 2019
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul H wrote a review Oct 2019
9 contributions
5.0 of 5 bubbles
Perfect Service more than I expected. Friendly staff, clean rooms, nice pool, fresh green gardens and the best view.
I highly recommend this Lodge for world class travellers and families for vacation.
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Date of stay: October 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacy I wrote a review Sept 2019
Rio Rancho, New Mexico10 contributions2 helpful votes
5.0 of 5 bubbles
If you are looking for a get away from the hustle and bustle of Kigali, this place is fabulous. Delicious food, beautiful and comfortable lodging. A great place for families with a basketball court, football pitch, and an Olympic sized pool with tons of gorgeous green space. An easy paved road drive from Kigali.
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Date of stay: September 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eric H wrote a review Sept 2019
Walnut Creek, California23 contributions9 helpful votes
2.0 of 5 bubbles
We spent two nights at Classic Lodge on our way to the gorilla trek. I was disappointed with the lodge. It advertises itself as a 4 star hotel. It does have very nice common areas, including a beautiful dining room. However the rooms are very plain with off-white walls with no decorations that I can remember. There was no shower curtain, so the tile bathroom floor got very wet and dangerously slippery.

We had one dinner at the lodge. I did not see any other tables ordering food while we were there. For some reason, it took one hour to get our food. For the next morning, the day of the gorilla trek, we had to leave early. We requested to have breakfast "to go" ready for us at 6:00 AM. The food was not ready until 6:15 AM.

The following morning, the day after an incredible gorilla trek, we ate at the buffet breakfast. I got very sick from eating at the buffet. It took two days, along with some prescription medicine, to get back to normal. For this reason I would not recommend staying here.
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Date of stay: August 2019
3.0 of 5 bubblesValue
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honore Y wrote a tip Sept 2022
Doha, Qatar7 contributions1 helpful vote
5.0 of 5 bubbles
"There is big parking, and big park for leisure "
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LOCATION
RwandaNorthern ProvinceMusanze DistrictRuhengeri
NUMBER OF ROOMS
41
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CLASSIC LODGE - Hotel Reviews (Ruhengeri, Rwanda) - Tripadvisor

Frequently Asked Questions about Classic Lodge
Which popular attractions are close to Classic Lodge?
Nearby attractions include Gorilla trekking experience (6.9 km).
What are some of the property amenities at Classic Lodge?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Classic Lodge?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Classic Lodge?
Yes, free parking is available to guests.
Are there opportunities to exercise at Classic Lodge?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are pets allowed at Classic Lodge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Is Classic Lodge accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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