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4.5
#1 of 5 resorts in Naivasha
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Enashipai – A Maasai word meaning “A Place of Happiness!” Located within the splendor of the Great Rift Valley and by the shores of Lake Naivasha, Enashipai Resort and Spa is a multi award-winning leisure and conference destination offering authentic African hospitality focused on wellness. We pride ourselves in curating unique and memorable experiences for our guests.
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Enashipai Resort & Spa beckons with its serene setting near Lake Naivasha, where guests often encounter wildlife in the lush gardens. Many travelers commend the attentive and warm staff, enhancing the tranquil atmosphere ideal for relaxation.
While the resort's amenities receive high marks, from the spa to kids' activities, some guests find the cost of extras a bit steep. Rooms are celebrated for their cleanliness and space, though a few visitors suggest improvements in lighting and upkeep.
Location
Picturesque
Atmosphere
Tranquil
Rooms
Comfortable
Value
Pricey
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
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It was our anniversary me and my wife, we really had a good time, they recived us very well and really took care of us, the food was too good and the rooms are very. Spacious. The outside bathroom is epic we loved it, I love constant flow if food and the surroundings the environment is dope
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Date of stay: May 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANN ASHIRA, General Manager at Enashipai Resort & Spa
Responded 20 Jun 2024
Dear Dennis, Thank you for staying with us and sharing your experience. We are delighted you had a great time and loved everything about our Resort. Congratulations on your anniversary as we look forward to hosting you for many more! Warmest Regards!
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I don’t even know where to begin this review but with WOW. Enashipai is the proper definition of hospitality, as a hospitalier myself I can openly give Enashipai a 10/10 score on hospitality. During the booking process, we had an issue whereby the hotel at first didn’t give us the rooms we all wanted and had to split us between the fountain rooms and the villas. This was extremely upsetting to my extended family members and I who in turn ended up cancelling instead of joining us. Sales and reservations team, I would recommend them to come up with a system that caters to each guests needs/desires. However once we arrived at the hotel, the service from begging to end was top notch. Special shout out to our room service cleaner, Elius who did a fantastic job at cleaning our rooms and always on time, Mike at the reception who checked us in seamlessly and wonderful Lillian, the hostess at both restaurants who went ABOVE & BEYOND for us. She ensured that my dads special needs and diet was catered for at the highest level and made sure he enjoyed his holiday as much as we did. Lillian my family and I can’t thank you enough for everything you did. The F&B team, kudos to you for being professional and constantly observant. My fellow chefs, the food was always good, however as a chef myself I noticed how much the trainees were struggling on there own and due to fear and pressure they did give inhospitable service to some guests, as a former intern myself I would advice the chefs to stand by the trainees and give them encouragement so they can learn on how to handle pressure and still produce good food. For example on Christmas Day the chefs were completely overwhelmed and most food was cold upon serving or not fully cooked within the various grill sections. This could be fixed greatly by the way the trainees and learning chefs are being trained. Upon checking out, I’m grateful to everyone at the reception who oversaw our check out and the valet who brought our bags, everything was handled so well and my family and I are ever grateful. To the cashier, unfortunately I didn’t get her name, I think she was pregnant, a big thank you to her, she was very kind, patient and extremely understanding, very professional and nice at the same time which is rare to find in Hospitality within Kenya. Enashipai, thank you so much for all your excellent work and effort into making guests happy. Definitely filling the gap for hospitality industry in what it should be within our country Kenya. Asanteni sana Enashipai team. Maintain the same hospitality and service! Definitely looking forward to staying with you again. ❤️
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Date of stay: December 2021Trip type: Travelled with family
Room Tip:From the beginning of the booking process, check in constantly with the sales and reservations...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Munyendo , General Manager at Enashipai Resort & Spa
Responded 31 Dec 2021
Greetings, Thank you for your positive rating. We are glad you enjoyed your stay with us in spite of the challenges encountered. We have taken note of your suggestions and will definitely work on them to improve on our service delivery. We look forward to hosting you in the near future. Welcome back GM
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Very nice and quiet if you want some lone time.....nicely paved walkways to stretch your legs or ride the rented bicycles.....gardens well maintained and the lake view and boat rides wow. The buffet has sumptous treats for everyone and most of all very friendly staff.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
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Location
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Enashipai, Director of Sales at Enashipai Resort & Spa
Responded 29 Jan 2020
Dear Esther Thank you for taking time to review the hotel. We are pleased that you enjoyed your stay with us and got a chance to experience the serene surroundings. Hope to see you again soon. >WM
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This resort is probably among the top three nicest in Naivasha. And there are many hoot things to say about it. At the same time, there are some things that require attention and fixing to be worth the price I paid for it. I would return at about a third to half the price.
Pros: Peaceful, calming, serene setting Great landscaping Great service by friendly staff with a smile and a can-do attitude Fun outdoor shower Nice nature sounds all around
Cons: I didn’t have hot water in bathtub Gym floor dirty - I was doing floor work and it hadn’t been swept or mopped recently. At dinner, the chicken, the fish and the cake were all dry At full board, bottled water isn’t included at meals and costs extra. When paying the amount I did, I find that unacceptable. I can understand that alcohol costs extra, but bottled water should be offered at meals. Lastly, I had a guide / driver. In many places, there are basic accommodations offered to drivers at low prices and there is a food arrangements for guides / drivers with basic meals at low cost. The absence of this meant inconveniences for me and I ended up skipping one of my full board meals.
In short - nice place, nice staff. Need to iron out a few things to be worth the high price.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wanjeri Mahiti, Marketing at Enashipai Resort & Spa
Responded 9 Mar 2021
Hello Thank you for your detailed review. We have taken note of your suggestions - thank you. >WM
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Beautiful place with an excellent ambiance. A cool place for any form of visit be it business, family or just alone. Its a value for money facility with friendly staff and prompt service. The facility is also covid compliant with well stationed water and sanitizer points for your use. Will surely be coming back.
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
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Location
Cleanliness
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Munyendo , General Manager at Enashipai Resort & Spa
Responded 13 Oct 2021
Greetings, Thank you for the positive rating. We are delighted you enjoyed your stay with us. We look forward to hosting you in the near future. Welcome back. GM
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This is a facility every resident and/or visor in Kenya should sample. Ideal for business engagements where serenity and purity of thoughts is deemed an ingredient for maximal output. The environment is also ideal for family get aways - out of the busy lives. Enashipai is worth sampling!
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Munyendo , General Manager at Enashipai Resort & Spa
Responded 13 Oct 2021
Greetings, Thank you for your positive rating. We are glad you enjoyed your stay with us .We look forward to hosting you in the near future. Welcome back Gm
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We had a relaxing stay together with the family, each staff we interacted with was very helpful, friendly and understanding in dealing with our energetic toddler. The fountain executive room has a nice view of the lush gardens overlooking the fountain. The kids play area was of interest to the young ones.Highly Recommended.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Enashipai, Director of Sales at Enashipai Resort & Spa
Responded 29 Jan 2020
Dear Thank you for taking time to review the hotel. We are pleased that you enjoyed your stay with us and found our team and facilities friendly for your and your toddler. Hope to see you again soon. >WM
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This stunningly beautiful paradise lives up to its name. From the reception to the rooms to the villas this place gives you a perfect feeling of a fantastic holiday. The food is amazing with excellent choices (Buffet) international & local cuisine.
Lovely swimming pool!
The smiling and welcoming staff made us feel like we were special! Thank you Rueben, Montet and all the others! We will be back! Thank you J. Mwangi and your team!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Enashipai, Director of Sales at Enashipai Resort & Spa
Responded 29 Jan 2020
Dear Washeke We appreciate your review. Glad that you particularly enjoyed the warm hospitality from our team and the ambient rooms. Looking forward to hosting you again. >WM
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Looking forward for a soon return. This time round with family during Christmas time so that they too can get to enjoy the ambiance and the beautiful scenery Enashipai gets to offer. It is generally an admirable resort destination and would request special rates for repeat clients.
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Review collected in partnership with this hotel
Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wanjeri Mahiti, Marketing at Enashipai Resort & Spa
Responded 9 Mar 2021
Dear Nicholas Glad you had a memorable stay with us and thank you for your 5-star review. Glad you enjoyed your stay with us. Welcome back! >WM
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We visited Enashipai during October and it was at a time when it was rather chilly. We were traveling with a 3 months old and the staff really went out of their way to make us comfortable. They brought us food to the room without charging us so we did not need to expose our baby to the cold. They did inquire about our comfort every so often and we felt quite supported. In addition, the place is so gorgeous and food really great. It was cold though so we never really did get to watch the hipos or swim in the lovely pool. We however plan to travel back when it is warmer and get to do what we did not get to do
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Review collected in partnership with this hotel
Date of stay: October 2020
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wanjeri Mahiti, Marketing at Enashipai Resort & Spa
Responded 9 Mar 2021
Greetings Thank you for your 5-star review. Glad you enjoyed your stay with us. Welcome back! >WM
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Dubai, United Arab Emirates41 contributions7 helpful votes
Yes there is Wi-Fi in the rooms, connection is not really strong though, very shaky and loads for long… bottled water and wine is available, don’t remember the accurate prices.
I would highly advise you tip the staff in cash/ mobile money if you have access to it as they go above and beyond whereas tipping them through the hotel doesn’t necessarily guarantee that the particular member of staff that served you will get it.
San Diego, California150 contributions15 helpful votes
"For couples or families, book a two room "cottage". It's fabulous with a full kitchen and living room with patio in between two private deluxe guest rooms - we loved it!!"
There are more places to choose from in the Naivasha area.
PRICE RANGE
$571 - $704 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
enashipai hotel naivasha, enashipai resort and spa
LOCATION
KenyaRift Valley ProvinceNaivasha
NUMBER OF ROOMS
135
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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