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Hotel Heber Springs Lakeside

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2322, AR-25 Bypass, Heber Springs, AR 72543
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About

#7 of 7 hotels in Heber Springs
Location Hotel Heber Springs Lakeside is a beautiful hotel located in Arkansas. The hotel is close to tourist attractions like Heber Springs Aquatics Center, Thunderbird Country Club, Old Hwy 25 Recreation Areas, Old Highway 25 Park Beach, and Peter Creek. Special Features The property adorns modern rooms. The rooms are large and tasteful. The rooms have wooden flooring, elegant furniture, and neutral walls. The bathrooms are attached to the rooms. The common area is classy and well-designed. It has a modern seating arrangement too. Facilities The property is wheelchair accessible. The property has a refrigerator and a microwave on the premises. Card payments are accepted here. CCTV cameras are installed here. Guests can park their vehicles in the parking area. The rooms have king-sized beds, TVs, and ACs. Nearby The property is close to eateries such as Good Times Family Restaurant, Sonic Drive-In, Pizza Pie Zazz Heber Springs, El Rey Mexican Restaurant, and Jitterbug Coffeehouse.
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2322, AR-25 Bypass, Heber Springs, AR 72543
Getting there
Little Rock Regional Airport85 kmSee all flights
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29Reviews4Q+A7Room tips
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Trevon B wrote a review Mar 2020
Milan, Indiana2 contributions1 helpful vote
I got a prepaid deal through Hotels.com and when I went to check in the manager couldn’t find reservation. After multiple tries and showing him email confirmation he found it. Keep in mind he is smoking and the lobby was dump and smelled like an ashtray. Also he was unshaven and looked like he just woke up only it was 5:30 pm. Anyway back to the experience the manager said I don’t have king room available but I have a double I said ok. Then the manager said I have to pay again and more. After arguing for a awhile I pulled up the double on Hotels.com same price as the king and that sent him over the top lol. So I called Hotels.com and they called the manager and he said NO! Hotels.com refunded my money and I spent nice night at the Quality Inn in Heber Springs, which I recommend. Avoid the OYO Hotel in Heber Springs there was so much smoke in the lobby I had to change my clothes after I left. It’s very dirty and a bad experience. Thank You Hotels.com for taking care of me
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Date of stay: March 2020Trip type: Travelled on business
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Joe M wrote a review Jun 2019
Arlington, Tennessee23 contributions7 helpful votes
Our family has stayed here many times. We have seen the own ship change and the place as well. We always get a room in the back because it quiets and away from the local drug traffic. The hotel itself though. One the price went up for the summer by 20.00 ok The mattress still in the plastic bag is only a cut above sleeping flat on the ground. The towels are so thin I had to use wash cloths to finish drying off after a shower that wouldn’t drain. The rooms as mentioned by others are musty I just can’t even begin to explain how disappointed I am to say we can’t recommend this place anymore after staying here for so many years.
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Date of stay: June 2019Trip type: Travelled with family
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Ciara B wrote a review Aug 2018
1 contribution2 helpful votes
NO I WOULD NOT Checking into this Hotel at 1pm , we paid $85 bucks. We left our dog ( a chihuahua) in his crate in the room while we went out for the afternoon. Unfortunately due to accident we ended up in the Heber Springs ER for the patient to then be transported to Searcy Hospital. I went back to hotel at 5.30pm to explain the circumstances and check out Only TO BE TOLD the Owner wasn’t there and they DON’T give Refunds, call back in morning. Too worried and upset about what was going to happen at next Hospital I couldn’t deal with this now. This morning I called and spoke with Z the manager who has no customer service skills whatsoever said NO REFUNDS and maybe next time we stay he may do a small discount. There is no way in hell I would ever give them my business. I understand things happen beyond our control and being in a position of offering a service I know you can and do take care of customers better than this if you want repeat business . Not everything is about money.
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Date of stay: August 2018Trip type: Travelled with family
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nurse2001 wrote a review Aug 2017
Heber Springs, Arkansas44 contributions14 helpful votes
This hotel has been one of the oldest and dearest in our town for over 40 years and has just recently changed ownership. It has now went up in prices. Very rude folks running the hotel. Nasty rooms and nasty surroundings. Such a shame that such a precious very homey and family oriented hotel is now where I would never refer anyone to it. I have always gave them as a #1 place to pick when visiting because of it being locally owned and now I would never refer anyone here again.
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Date of stay: August 2017Trip type: Travelled with family
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Response from thelakeandriverinn, General Manager at Hotel Heber Springs Lakeside
Responded 9 Aug 2017
We try to stay very friendly with all guests and will do our best. Regarding prices I don.t know what it being compared to. Prices go up everywhere.
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chefpique wrote a review Jul 2017
cookeville11 contributions11 helpful votes
For $105.00 a night, I got the following: filthy beds, filthy floors, a filthy toilet, a shower that still had a used bar of soap and an empty shampoo bottle from the previous occupant. The non-smoking room stunk of old, stale cigarette smoke. I stayed one night of my two night reservation, described my issues and asked for a refund for the second, unoccupied night with the owner's wife, she got immediately angry, and stormed off. In her native tongue (I think they're from India), I imagine she was cussing me. Her husband came to the desk, I described to him my issues, and he informed me the room was NOT dirty, and that he checked it himself. He went on to inform me that they have an ABSOLUTE no-cancellation policy. They both refused to look at the room, even though I had occupied it for only 5 hours of sleep. Long story short: they DO NOT clean their rooms, she got mad when I complained, refused a refund under any circumstances, and went so far as to tell me to go somewhere else. All of that said; the gentleman was quite nice, and finally offered me a 50% refund off of the second night. His wife, however, is rude, condescending, and has no business being in customer service. After room fee plus taxes, 5 hours of sleep and a shower in a filthy room cost me about $190.00. The new Holiday Inn express in Heber? $109.00 with continental breakfast.
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Date of stay: July 2017Trip type: Travelled with family
1 Helpful vote
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Response from thelakeandriverinn, General Manager at Hotel Heber Springs Lakeside
Responded 11 Aug 2017
We do not recall this. Please contact us we will do our best to make things better.
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FORMERLY KNOWN AS
Lake and River Inn
LOCATION
United StatesArkansasHeber Springs
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Frequently Asked Questions about Hotel Heber Springs Lakeside
Which popular attractions are close to Hotel Heber Springs Lakeside?
Nearby attractions include Collins Creek Cascade (5.8 km), Ozark Country Market (1.5 km), and Sandy Beach (3.3 km).
What are some of the property amenities at Hotel Heber Springs Lakeside?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Hotel Heber Springs Lakeside?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
Is parking available at Hotel Heber Springs Lakeside?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Heber Springs Lakeside?
Conveniently located restaurants include Pizza Pie-Zazz, Chuck's Diner, and Arrow's Cafe & BBQ.
Are there opportunities to exercise at Hotel Heber Springs Lakeside?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hotel Heber Springs Lakeside?
Yes, laundry service and self serve laundry are offered to guests.
Does Hotel Heber Springs Lakeside offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Hotel Heber Springs Lakeside accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.