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Metropole Hotel

About
Location
Cleanliness
Service
Value
Pride of Padstow Located in one of the most enviable positions on the north Cornwall coast, the Metropole offers stunning sea and harbour views, traditional style bedrooms and delicious AA rosette dining in the Harbour Restaurant. Complete with an outdoor pool and spa treatments, enjoy a truly Cornish welcome.
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Property amenities
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Room Service
Free Internet
Pool
Bar/Lounge
Wheelchair Access
Spa
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Great View
Ocean View
HOTEL CLASS
Reviews & more
1,711Reviews
345Photos
9Q+A
100Room tips
Traveller rating
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  • 85
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My family and I were visiting Padstow for a weekend break for 3 nights and we left after the first night as the hotel was not fit for paying guests! it’s a disgrace that they are open to the public and the should be shut down until totally renovated - worst hotel I have ever stay
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Response from Marco S, General Manager at Metropole Hotel
Responded 4 days ago
Dear vixtheo, Thank you for taking the time to share your feedback with us. Please allow me to sincerely apologise for all the inconveniences you have experienced. I would really appreciate the opportunity to have a better understanding of your full experience so, should you wish to do so, please contact me directly. Once again please accept my most sincere apologies. Kind Regards,
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Having previously visited Padstow we decided to stay in the hotel. You can not fault the staff who were warm friendly and professional any request was dealt with in a polite manner. The views over Padstow from the dining room were breathtaking. There was a good selection for Brea
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Response from Marco S, General Manager at Metropole Hotel
Responded 4 days ago
Dear Stef, Thank you very much for your lovely comments. We are all very proud to have made your stay a memorable one. We will be looking forward to welcoming you back soon. Kind Regards,
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Had a great 3 days at this hotel. The staff are so friendly and can’t do enough for you. Breakfast was of a high standard. The hotel is in the middle of a well needed refurb. This will make it an outstanding destination in the future. We will definitely return to sample the new
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Response from Marco S, General Manager at Metropole Hotel
Responded 1 week ago
Dear Sally, Thank you for your lovely comments. The refurbishing process is indeed very challenging for everyone but yet again very needed. I'm extremely happy that my Team has done everything possible to make your experience a memorable one and we will be surely looking forward to welcoming you back again in the future. Kind Regards,
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We came in for lunch, as we have done on several occasions. On this particular day - Sunday 25 November, the two girls serving couldn't be more different. The girl with the Northern accent was clearly not in a good mood which we thought created a bad atmosphere - her attitude a
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Response from Marco S, General Manager at Metropole Hotel
Responded 1 week ago
Dear John, Thank you so much for sharing your feedback with us. I'm happy to hear that your experience was overall satisfactory and I'm obviously concerned about the issue you have highlighted. I will surely share your feedback with the relevant people so that such type of incidents won't happen again and please accept my apologies for this inconvenience. Hope you will trust us again in the future. Kind Regards,
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The hotel has changed ownership once again and is in the process of a major refurbishment, they have hastily constructed a bar, which looked as though it would topple over at any moment,the drinks were overpriced so chose to go elsewhere for refreshments, had dinner in the harbou
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Response from Marco S, General Manager at Metropole Hotel
Responded 1 week ago
Dear kenif64,, Thank you for taking the time to share your feedback with us. Your comments have been duly noted and we apologise if your experience was not satisfying. Kind Regards
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Room 104
view from our lovely room
Room 34
View of part of Padstow harbour and Camel Estuary from Bar/Restaurant
Previous
Are there printing facilities I can use?
Hi, definitely not a business hotel. I wouldn't count on it, but as others have mentioned the nice staff might go the extra mile for you. SW
0 votes
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I emailed Melissa Harris the General Manager on the 5 January and chased on the 14 January. What do I have to do to get a reply?
Melissa is no longer at the Met and hasn't been for a little while
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Hi we will be staying saturday night and really looking forward to it as we love padstow and have eaten here before which was fab..are there hairdryers and irons in the room? Thanks in advance
how far are you from Port Isaac and can you get a taxi?
Hi, sorry for the delay in responding I've been away myself. We took our car so can't give you info on Taxi's but I'd be surprised if you couldn't.
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Is there a lift in the hotel and are there any rooms adapted for disabled people
Previous
12
"Rooms facing west have a fantastic view"
"Ask for views overlooking Padstow harbour."
"Go for sea view but not 2 as it is very small."
"High floor, sea view"
"Sea view rooms are worth the extra."
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PRICE RANGE
US$100 - US$227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
metropole hotel padstow
LOCATION
United KingdomEnglandPadstow
NUMBER OF ROOMS
58
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