Our family (incl 3 adult kids, partners, and 5 grandchildren) stayed at Samoana 4 Nov to 20 Nov. The owner walked around the facility seemed grumpy most of the time, & not really acknowledging us, 2nd week into our stay, the bed broke, when a suitcase was placed on the bed. I was told that I had to pay $300 tala! This was policy anything broken etc customers were to pay. Was told to move rooms, due to some plumbing issue & we could move back, then see that they had another family move in the next day. Kids were in 3bedroom aprtment, no aircon in the living area just ceiling fans but 1 not working, made the living area still stuffy and hot. My Family paid just over $10k Tala, would have appreciated a more customer-friendly demeanor from management However The receptionist, housekeepers were all very friendly and accommodating. The pool was a godsend for us all during the hot days out and about. The cafe Black Pepper definitely worth trying out, great food & prices.…
This hotel has not been in business for very long, but it is extremely well managed by Madeline Arp, wife of James Arp, who is the director of Samoana (Car) Rental. The hotel is across the road from Apia Park, which is basically a giant sports stadium, and a safe and pleasant place to take a walk (with an umbrella to shield you from the sun. We were in room #9, which is probably one of the two coolest in the hotel, facing south and west, with SIX windows and a balcony furnished with a table and armchairs. It was spacious (8m x 5m, of which 3m x 1.5m is a bathroom with a large shower). The only drawback to the room is that it faces the busy main E-W highway, and light sleepers might be bothered by the ceaseless traffic and occasional klaxon. The two large double beds were comfortably firm; there was a king-size sofa bed; a table almost 1m x 1m; and three chairs. There was no wardrobe, but a large double clothing rack with plenty of hangers was sufficient for us. At the N end of the room, there was a kitchenette with a large sink, microwave, mid-size refrigerator & freezer. Cupboards held plates, cutlery, and kitchen utensils. We ate several meals downstairs, at the Black Pepper Restaurant. You can phone for a taxi, or take a bus downtown for just a few talas. It takes about 10 minutes to get there.…
A little noisy in the very front rooms ( street noise) Water pressure on top floor only just Otherwise clean and very good Swimming pool clean and nice Hotel management friendly and helpful Close proximity to town
My family of 6 spent 5 nights here and loved every bit of it. The rooms were always clean and their service made things a lot easier for us because it was our first time travelling together and booking with any hotel as a family. Beds were comfortable and the air conditioning was great. We will definitely book with them again! From the Meauli family in Room 4 and 5 :)
We stayed at a few different hotels & resorts during our holiday in Samoa, including Taumeasina. Samoana was our favourite local stay, by far! The location is wonderful, and right across the road from Apia Park. We booked the 2bdrm family apartment next door to reception, and wow - the apartment is so clean and spacious. The lady who served us at reception was so accommodating and hospitable, and all staff were super friendly and approachable. Comfortable beds, rooms cleaned daily, massive bathroom. The kitchen had everything we needed to cook meals, on nights we didn’t feel like eating out. The swimming pool is wonderful, my kids loved it and swam every day! We also rented a car through Samoana, and they were awesome! Such a great hotel & car hire team! Samoana Car Hire and Samoana Boutique Hotel will now be our first choice, for all ours future visits to Samoa. My favourite part of our stay, is that my 6yr old wouldn’t stop practicing her reading with a Book of Mormon that she found in one of the bedside drawers. She begged me to ask, if she could keep it, but I told her to put it back and that I’d find her a copy she could have when we returned home to Australia. I thought she would’ve forgotten by now, but she keeps asking for a copy of the Book of Mormon, so now I need to get one for her! Overall, our favourite place to stay in Samoa.…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing