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The St Therese Samoa Retreat & Accomodation

Traveller (17)
Dining (2)
Bathroom (1)

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About

3.0
#28 of 28 hotels in Apia
2.6 of 5 bubbles
Location
3.3 of 5 bubbles
Cleanliness
2.7 of 5 bubbles
Service
2.7 of 5 bubbles
Value

Looking for a place to stay in Apia? Then look no further than The St Therese Samoa Retreat & Accomodation, a budget friendly hotel that brings the best of Apia to your doorstep.

Rooms at The St Therese Samoa Retreat & Accomodation provide air conditioning and a refrigerator, and guests can stay connected with wifi.

In addition, while staying at The St Therese Samoa Retreat & Accomodation guests have access to a picnic area, a chapel, and outdoor furniture. You can also enjoy a pool and an on-site restaurant. Need a place to park? Free parking is available at The St Therese Samoa Retreat & Accomodation.

If you are interested in exploring Apia, check out a waterfall, such as Papaseea Sliding Rock.

We’re sure you’ll enjoy your stay at The St Therese Samoa Retreat & Accomodation as you experience everything Apia has to offer.

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Property amenities
Free parking
Wifi
Pool
Bar / lounge
Beach
Golf course
Meeting rooms
BBQ facilities
Secured parking
Paid wifi
Pool with view
Outdoor pool
Shallow end in pool
Restaurant
Kids' meals
Snack bar
Special diet menus
Billiards
Darts
Entertainment staff
Fishing
Chapel / shrine
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Laundry service
Room features
Air conditioning
Refrigerator
Room types
Non-smoking rooms
Family rooms

Location

Tofamamao Leauvaa, Apia, Upolu Samoa
26Reviews2Q+A7Room tips

Reviews
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Detailed Reviews
Raxit7 wrote a review Feb 2016
Auckland Central, New Zealand32 contributions13 helpful votes
2.0 of 5 bubbles
Our extended family stayed here as it was recommended to us, due to the size of our group ( over 60 people) and their facilities were big enough to cater for us. They were able to do that well and some of the staff were helpful. The pool area was great for the kids and those who enjoyed swimming. The rooms were clean and tidy, but room service was'nt everyday and they did not often give you the right number of towels for people staying in the rooms or provide sufficient loo paper. In addition, we were disappointed they did not have some basics such as a toaster, radio, microwave and television in the rooms. There was also no separate sink to the bathroom, so we had to use the kitchen sink to brush teeth and wash our hands. Also all their facilities like the use of their hall and open fales came at a cost to hire. Would be good if they provide a sheet outlining prices as it seems they would quote a price from thin air? Not a good way to run a business. The location is close to the airport but away from the city, best to hire a vehicle if you want to get around. Although, our family reunion was a success and so much fun, must say there would be much better places to stay at. But for average accommodation this would be ideal?
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Date of stay: January 2016
2.0 of 5 bubblesRooms
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Stand rooms are big so can accommodate 2 adults and two small children.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
iantula wrote a review Jul 2018
Auckland Central, New Zealand10 contributions3 helpful votes
2.0 of 5 bubbles
Had to remind them a deposit had been paid for us, this caused some debate.
No help(we are 75) with clear directions or help with bags to room. Room very basic, fridge did work but rusty on outside. Couldn't,t change air conditioning which was set on 25 degrees.no cups in room no soap. Hot water wasDANGEROUS. Lasted about30 seconds then went cold. When hot did come on went from cold to hot very quickly nearly scolded my wife.Bar prices 5 star.Staff learning how to mix.Rooms where well serviced each day.
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Date of stay: July 2018Trip type: Travelled as a couple
Room Tip: Go to another hotel!!!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlenewalker wrote a review Sept 2015
Napier, New Zealand7 contributions6 helpful votes
3.0 of 5 bubbles
The rooms are average but are in the process of being upgraded. The pool and bar area are fabulous and all the staff were very helpful. A great place for a large group or a wedding party. We were only 20 minutes from town and the airport.
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Date of stay: July 2015
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Upstairs rooms are quieter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SuzukiT wrote a review Jan 2020
1 contribution
1.0 of 5 bubbles
The title says it all. I arrived at this hotel last year and the room was unbearable. You can't stay in the room for long because there are lots of misquotes in the room. It's that bad.

I have checked the other rooms and it was all the same. Beds had stains on them and insects lying around. The room and other rooms haven't been cleaned and you could tell because there are hardly any employees working there and have switched rooms as well.

Had to switch rooms because the shower wasn't working properly and it was still the same with the other room. Couldn't be bothered to switch again. No TV, had to pay over $150 to bring the whole family to the pools even though we've paid for the hotel. Should be free bit I guess they needed the money somehow.

Couldn't order pizza for the family (about 40) because we can get better value for our money. They didn't have the ingredients so we had to pay extra to order someone else just to cater for them. Spent over $500 on ordering.

The other problem when we came back to the room there was a lady cleaning our room even though we hadn't asked anyone to do it.
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Date of stay: July 2019
2.0 of 5 bubblesValue
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aaliyah f wrote a review Jul 2023
1 contribution
1.0 of 5 bubbles
DO NOT COME HERE
The most disappointing stay ever. As soon as we got here, the rooms were absolutely filthy. For $200 a night you’d think that they would service the rooms everyday, but we had to ask for rooms to be serviced. We had to pay 50 tala for our laundry to be done and it took an entire day (we gave a small load). My uncle had to get a mattress for 30 tala, which wasn’t too bad, but then they charged my brother 50 tala for the same exact mattress. Service is absolutely horrible. My siblings and I were asked to leave our room as it was booked for another family even though we had already paid for it. The rooms are very dirty and not properly cleaned even after being serviced. The pool had been closed for half our stay due to “cleaning”, our rooms had poor air conditioning. We are disgusted by the lack of customer service and the state of the hotel itself. Our first few nights staying here there were huge events going on and it was difficult to get sleep. when we moved into our new room, we discovered there were piss like stains on the sheets and asked for the room to be serviced and they never came, so we went to stay at my grandmothers house that was already full. there is so sense of privacy in the bathrooms as the bathroom windows are facing the balconies. Breakfast was served to us one morning and the bread was mouldy, we didn’t realise until we were half way through our breakfast. We also found out from another family staying there that they had been paying 70 tala a night but we were paying 200 tala a night… WTF!!
The people in the office making up their prices as they please, when we went to add another night the guy in front said 220 and we asked has it gone up in price overnight as it was 200 for the last 5nights and he said sorry he got it wrong when he obviously just thought he will try his luck .
Workers being unprofessional as they speak about the way i dress in samoan and say i look like an idiot, after i had asked for the room to be serviced. We had another worker ask my brother for money.
no hot water in the showers, the sink in the little kitchen is the same sink we use to brush our teeth an wash face each morning
This was last resort for accomodation due to timing with so many church conferences on at the time all hotels were fully booked. we paid day by day so we can keep looking around for something else and unfortunately we were stuck with the 200tala a night room that was an absolute nightmare for 10nights till most family left the village and we went back there for the remainder of our trip .
St Therese Accomadation Leauvaa you’re an absolute disgrace to the samoan accommodations /tourism industry and I wouldn’t even stay there for free EVEERRR!!!!
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Date of stay: July 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Papalii J wrote a review Dec 2016
Apia, Samoa13 contributions19 helpful votes
1.0 of 5 bubbles
I am horrified and very disappointed in The St. Theresa Samoa Retreat & Accomodation. This is good to hire out the center but not to stay there. Its a complete joke!! They dont do room service, they dont change the towels, they dont even offer TV's, yet how do you charge over $380 Tala per night and not even a telephone in the room. Our lights were half working, the AC barely working, old soaps from the previous guest, toilet paper only enough for half a day and when we ask the front desk for service they dont come or they give you dirty looks. Im a Samoan and never been treated this way. I feel like they think that its ok that Samoan's live this way. Well, let me tell you, we not!!, were not faigaelo (untidy) and we love a clean room and a clean made up bed especially if were paying good money for it. You guys should never charge 4 star rates and offer no star service. I URGE EVERYONE NOT TO STAY HERE, THERE IS BETTER LODGING ELSEWHERE!! If your hiring out the place for an event then thats ok, but dont lodge there, its terrible!!
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Date of stay: December 2016
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dreamingof7 wrote a review Jan 2017
Auckland, New Zealand13 contributions14 helpful votes
1.0 of 5 bubbles
Stayed here in Dec 2016 with several other family members...in total we occupied about 5 rooms. In the 8 DAY period we stayed here my room and my mums room was serviced once!! My aunts room was not serviced at all??!! EVERYTIME we went to the reception to ask for toilet paper or fresh towels it was on EVERY occassion locked??!!! Whether it was 9am 1pm 6pm even the day we had to check out 10am...LOCKED?!!! THE SERVICE WAS SHOCKING for the money they charge!!! So we had to go BUY our own damn toilet paper for the WEEK! Dirty bathrooms, showers with water that floods the room because there is no where for the water to run so u have to use towels as a square to keep the water in??!!! Couldn't even make a complaint because the office was never open??!! WE WILL NEVER STAY HERE AGAIN.
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Date of stay: December 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
markhb123 wrote a review Jul 2017
Nelson, New Zealand94 contributions71 helpful votes
1.0 of 5 bubbles
We booked through Outdoor Samoa but the price of this hotel is shocking, in NZ I would resent paying $80 for this place. The good points are that we felt safe, the sheets were clean and the air-conditioning worked, but apart from that, theres not much to recommend it. The staff went expecting us, our room wasn't ready, it had no character & the walls were lined with beds, the bathroom was poor and there were no towels, none of the electric plugs worked.
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Date of stay: July 2017
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narelle M wrote a review Jul 2015
13 contributions4 helpful votes
4.0 of 5 bubbles
As these guys are just getting up and running they need to be commended on their ability to listen to their customers and understand their needs. A bit off the beaten track, i.e. not right in the thick of Apia, but the pool area is fabulous. If you want a family friendly atmosphere and you are not too stressed about average accommodation this is the place to go. Food will improve as they mature with this business but for a first time to Samoa traveller these buys were helpful and very pleasant. Best advice when travelling to Samoa - it is an Island and EVERYTHING runs on Island time. Go with few or no expectations and you will not be disappointed. A picturesque spot. Local Bus Company three doors from St Therese run by Jackie was absolutely faultless - he could not have been more helpful.
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Date of stay: July 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adele D wrote a review Aug 2019
Tauranga, New Zealand39 contributions10 helpful votes
3.0 of 5 bubbles
We stayed here for 3 night and for one of these nights a wedding was booked, meaning we were unable to use the pool, bar and restaurant. No one told us this when we booked or even when we checked in. Communication with guests needs to be improved! The rooms were average, with poor facilities. Our fridge didn't close properly and there was no tea, coffee or milk supplied like advertised online. The only thing that keeps this from being 2 stars is the lovely pool area. The bar staff were friendly and attentive, however food and drinks always took a while to arrive. We'll find somewhere else to stay next time!
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Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Herene G asked a question Jun 2018
Sydney, Australia12 contributions2 helpful votes
Why can you’s post on Facebook everyday but never reply back to Emails? Hmmmm??
Answer from Sagata T
Why isn't my review posted yet? Hi Dorothea hope this answer helps from Tripadvisor help pages... Most reviews are posted within 24-48 hours. If a review is flagged by another user for a closer look, it can take several weeks to process, especially during our busiest seasons. As a free service to travelers, we do our best to manage publishing speed and quality. We base our decisions on what our members will find helpful and relevant. Some reviews that take longer to appear on our site include content that falls outside our posting guidelines. For instance: •Personal attacks or language that is not family-friendly •Comments about other reviews or reviewers •Reviews that were submitted for the wrong place or airline If we ever can't post your review, we'll notify you by e-mail and let you know the reason why. At that point, you may choose to resubmit your review, keeping our posting guidelines in mind.
TrailBlazer829727 wrote a tip Oct 2018
3 contributions
2.0 of 5 bubbles
"As for one close to the pool at the back."
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cardorvale wrote a tip Sept 2018
Sydney, Australia25 contributions8 helpful votes
5.0 of 5 bubbles
"Downstairs. Closest to the back nearer the pool area!"
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iantula wrote a tip Jul 2018
Auckland Central, New Zealand10 contributions3 helpful votes
2.0 of 5 bubbles
"Go to another hotel!!!!!"
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cardorvale wrote a tip Sept 2017
Sydney, Australia25 contributions8 helpful votes
5.0 of 5 bubbles
"I suggest you ask for a quieter room!"
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Pinelotuilaura wrote a tip Sept 2016
Long Beach, California21 contributions5 helpful votes
5.0 of 5 bubbles
"I think each (fale) villa/house has the same view. Our room is quite large and comfortable. Bring yr own beach/pool towel."
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LOCATION
SamoaUpoluApia
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE ST THERESE SAMOA RETREAT & ACCOMODATION - Hotel Reviews (Apia) - Tripadvisor

Frequently Asked Questions about The St Therese Samoa Retreat & Accomodation
What are some of the property amenities at The St Therese Samoa Retreat & Accomodation?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at The St Therese Samoa Retreat & Accomodation?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at The St Therese Samoa Retreat & Accomodation?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The St Therese Samoa Retreat & Accomodation?
Conveniently located restaurants include Kofe Haus, Sweeties, and Rivaiv Cafe.
Are there opportunities to exercise at The St Therese Samoa Retreat & Accomodation?
Yes, guests have access to a pool during their stay.
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