The St Therese Samoa Retreat & Accomodation



About
Looking for a place to stay in Apia? Then look no further than The St Therese Samoa Retreat & Accomodation, a budget friendly hotel that brings the best of Apia to your doorstep.
Rooms at The St Therese Samoa Retreat & Accomodation provide air conditioning and a refrigerator, and guests can stay connected with wifi.
In addition, while staying at The St Therese Samoa Retreat & Accomodation guests have access to a picnic area, a chapel, and outdoor furniture. You can also enjoy a pool and an on-site restaurant. Need a place to park? Free parking is available at The St Therese Samoa Retreat & Accomodation.
If you are interested in exploring Apia, check out a waterfall, such as Papaseea Sliding Rock.
We’re sure you’ll enjoy your stay at The St Therese Samoa Retreat & Accomodation as you experience everything Apia has to offer.
Location
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No help(we are 75) with clear directions or help with bags to room. Room very basic, fridge did work but rusty on outside. Couldn't,t change air conditioning which was set on 25 degrees.no cups in room no soap. Hot water wasDANGEROUS. Lasted about30 seconds then went cold. When hot did come on went from cold to hot very quickly nearly scolded my wife.Bar prices 5 star.Staff learning how to mix.Rooms where well serviced each day.
The most disappointing stay ever. As soon as we got here, the rooms were absolutely filthy. For $200 a night you’d think that they would service the rooms everyday, but we had to ask for rooms to be serviced. We had to pay 50 tala for our laundry to be done and it took an entire day (we gave a small load). My uncle had to get a mattress for 30 tala, which wasn’t too bad, but then they charged my brother 50 tala for the same exact mattress. Service is absolutely horrible. My siblings and I were asked to leave our room as it was booked for another family even though we had already paid for it. The rooms are very dirty and not properly cleaned even after being serviced. The pool had been closed for half our stay due to “cleaning”, our rooms had poor air conditioning. We are disgusted by the lack of customer service and the state of the hotel itself. Our first few nights staying here there were huge events going on and it was difficult to get sleep. when we moved into our new room, we discovered there were piss like stains on the sheets and asked for the room to be serviced and they never came, so we went to stay at my grandmothers house that was already full. there is so sense of privacy in the bathrooms as the bathroom windows are facing the balconies. Breakfast was served to us one morning and the bread was mouldy, we didn’t realise until we were half way through our breakfast. We also found out from another family staying there that they had been paying 70 tala a night but we were paying 200 tala a night… WTF!!
The people in the office making up their prices as they please, when we went to add another night the guy in front said 220 and we asked has it gone up in price overnight as it was 200 for the last 5nights and he said sorry he got it wrong when he obviously just thought he will try his luck .
Workers being unprofessional as they speak about the way i dress in samoan and say i look like an idiot, after i had asked for the room to be serviced. We had another worker ask my brother for money.
no hot water in the showers, the sink in the little kitchen is the same sink we use to brush our teeth an wash face each morning
This was last resort for accomodation due to timing with so many church conferences on at the time all hotels were fully booked. we paid day by day so we can keep looking around for something else and unfortunately we were stuck with the 200tala a night room that was an absolute nightmare for 10nights till most family left the village and we went back there for the remainder of our trip .
St Therese Accomadation Leauvaa you’re an absolute disgrace to the samoan accommodations /tourism industry and I wouldn’t even stay there for free EVEERRR!!!!
I have checked the other rooms and it was all the same. Beds had stains on them and insects lying around. The room and other rooms haven't been cleaned and you could tell because there are hardly any employees working there and have switched rooms as well.
Had to switch rooms because the shower wasn't working properly and it was still the same with the other room. Couldn't be bothered to switch again. No TV, had to pay over $150 to bring the whole family to the pools even though we've paid for the hotel. Should be free bit I guess they needed the money somehow.
Couldn't order pizza for the family (about 40) because we can get better value for our money. They didn't have the ingredients so we had to pay extra to order someone else just to cater for them. Spent over $500 on ordering.
The other problem when we came back to the room there was a lady cleaning our room even though we hadn't asked anyone to do it.
"I think each (fale) villa/house has the same view. Our room is quite large and comfortable. Bring yr own beach/pool towel."Read full review
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