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The staff at the front desk when we checked in was great. I did not interact with any other staff during our one night stay. My kids enjoyed the breakfast, the pool seemed nice but due to our schedule while there we were not able...More
Upon arrival I was greeted and promptly checked in by a very friendly and helpful guest agent by the name of Chi. I had 6 separate reservations, but she made it easy to quickly check in which was very nice after a long 6 hours...More
The pool area looked beautiful. Other than that, the hallways we're filthy. The parking lot was filthy. The gate to get into the building from the parking lot was old and filthy. The doors were filthy. The inside of the elevator was filthy. We opened...More
1 Thank gmweav
Response from IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 4 April 2018
Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am sorry to read about your disappointment with the overall cleanliness of our property. We constantly strive to provide an...More
The carpeting in the room was very old with many stains. But the room was clean and most of the equipment worked fine. The air conditioner runs all the time even though there was supposed to be an "auto" setting that would stop the fan....More
1 Thank wearytraveler365
Response from IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 1 April 2018
Although I am pleased with seeing your nice comments regarding the cleanliness of our rooms, I'm sorry to learn that air conditioning unit and stains in your room was a letdown. I know that your stay was not as we've wanted it to...More
The physical plant is pretty decent. Yes it's a little old, yet not too old unless yr looking for something really new and sharp. The vibe of the clientele is " I travel on business a fair amt, and I feel good about the deal...More
1 Thank MomoBobo
Response from IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 17 March 2018
Greetings from Holiday Inn and Suites Phoenix-Mesa/Chandler, we're glad to have hosted your stay! I'm pleased to see your positive remarks about our hotel's cleanliness and staff's service level. On the other hand, I'm sorry you found our upkeep behind the times and...More
Discover the city's best kept secret, the newly renovated Holiday Inn Hotel & Suites-Mesa, Arizona. Ideally situated off US Highway 60, your stay with us will put you directly in the backyard of both Phoenix ...Moreand Scottsdale. In addition, you'll find yourself simply a stone's throw away from Tempe, Gilbert and Chandler, via either Interstate 10, State Highway 101 or 202.Our neighbors include Boeing, General Dynamics, Caterpillar, Intel, Siemens, Motorola, Empire Southwest, P&H Minepro, Esurance and General Motors, making us the business traveler's hotel of choice! Take advantage of area attractions, such as: Hohokam Stadium (home to the Chicago Cubs Training Camp), Arizona Museum of Natural History and the Mormon Temple.Here for a leisurely vacation? Las Sendas, The Legacy and Ocotillo are just a few of Mesa's premiere golf courses. Shop til you drop, at Fiesta Mall or Mesa Riverwalk. Take in dinner or a show at Rockin R Ranch, Broadway Palms Dinner Theater or downtown Mesa's very own Mesa Arts Center.No matter how you choose to spend your day, you can 'rest assured' the newly renovated Holiday Inn Hotel & Suites is the place you'll want to return to, each evening. Take a dip in Mesa's largest outdoor pool with waterfall. Enjoy American and Asian/Mexican Fusion cuisine, in Redstone Grill or dive into one of our espresso-colored Thomasville Furniture chairs and indulge in a cocktail of your choice. Make it Mesa-make it Holiday Inn Hotel & Suites! Less
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We serve breakfast and dinner in our Red Stone Restaurant. Breakfast is not free however can be purchased as part of a package with your room rate. Our Best for Breakfast package is a popular choice. We offer a full buffet... More
We serve breakfast and dinner in our Red Stone Restaurant. Breakfast is not free however can be purchased as part of a package with your room rate. Our Best for Breakfast package is a popular choice. We offer a full buffet and a menu for breakfast. We also serve delicious entrees in our restaurant for dinner. If you prefer to go to a restaurant outside of the hotel, we have a list of restaurants in the area available at the Front Desk. We hope to see you soon!