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Crowne Plaza Phoenix - Chandler Golf Resort

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Traveller (87)
Room & Suite (58)
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About

Location
Cleanliness
Service
Value
The Crowne Plaza Phoenix Chandler Golf Resort is the place to eat, sleep and meet in Chandler. Our historic resort was built in 1912 as a luxurious desert retreat for the rich and famous. One of the resort’s luxuries included Arizona’s first grass golf course. We are located in the heart of downtown Chandler, putting our resort in walking distance of many restaurants and shops. Enjoy deluxe amenities like free WIFI, 18-hole USGA Golf Course, AJ's Cafe-open for breakfast, 1912 Lounge, Outdoor Swimming Pool, Fitness Center, and 24 hour Business Center. A tranquil location, we are ideal for couples seeking a romantic escape, families on vacation, and business travelers alike.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
Hotel links
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272Reviews
182Photos
6Q+A
65Room tips
Traveller rating
  • 54
  • 77
  • 77
  • 34
  • 30
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Popular mentions
When I stay somewhere that call's itself a resort...and charges a $15/night resort fee, I assume a certain level of cleanliness, maintenance, service and surrounding beauty and ambiance. I've lived in developing world countries and it would say that this property would be
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Response from KatieB5354, Public Relations Manager at Crowne Plaza Phoenix - Chandler Golf Resort
Responded yesterday
Hi Michael, We would like to sincerely apologize for the poor experience you had at our resort. We strive for excellent customer service daily, and we clearly missed the mark. We completely understand your frustration with housekeeping, the issues you found in one of our conferences rooms, and the misplaced suitcase. The golf course is located directly behind our resort past our parking lot. If you are ever in town again, please stop by, it is beautiful. Please know that we take our guests' comments very seriously and your comments have been passed on to our management. Again, we would like to apologize for any inconveniences this may have caused during your stay.
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+7
We had been staying at 5 different hotels during our cross country trip to from Cincinnati to Phoenix. Crowne Plaza was our last stop and best ever especially traveling with an extra large curious puppy, Sonny. As soon as we arrived, James (the Korean guy) greeted us with big
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Great location near Chandler. The hotel personnel are very friendly and knowledgeable. i'm coming back to this hotel for another 2 weeks. Shannon keeps your drinks flowing at the bar and the food is excellent. There are also great restaurants withing walking distance but
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Response from KatieB5354, Public Relations Manager at Crowne Plaza Phoenix - Chandler Golf Resort
Responded 1 week ago
Hello, Thank you so much for taking the time to write this kind review. We are happy to serve you! I will be sure to tell Shannon you appreciated her. See you soon.
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My husband I stayed for his business conference recently The hotel and our room were a little worn, but everything was clean and we enjoyed our stay. The staff was very friendly and we really enjoyed the 1912 Bar in the hotel lobby. The apps were great and the bartenders were
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Response from KatieB5354, Public Relations Manager at Crowne Plaza Phoenix - Chandler Golf Resort
Responded 1 week ago
Hello, Thank you so much for taking the time to write this review. We are thrilled to hear that you enjoyed your staff, 1912 Lounge, and our lobby. We are also happy to hear that you enjoyed the area. Isn't Downtown Chandler great? Yes, Vaya salon is an excellent spot for anyone hoping to have a hair treatment or facial while staying with us. We hope that you give us another opportunity in the future to further impress you.
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My wife and I stayed here in while in town for a sporting event. The hotel is definitely showing its age. There are a lot of maintenance items that appear to have been neglected around the property. The room was comfortable and had what you needed, but it was a very average
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Response from KatieB5354, Public Relations Manager at Crowne Plaza Phoenix - Chandler Golf Resort
Responded 10 Jan 2019
Hi Eric, Thank you for taking the time to express your concerns with us. Your feedback is appreciated!
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Photo provided by managementCrowne Plaza Phoenix - Chandler Golf Resort
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12345612
is there a hot tub?
Yes
0 votes
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Sorry. I didn't do any golfing.
-1 votes
Our guestrooms are non-smoking but we do have designated areas where smoking is permissible.
1 vote
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The resort is approximately 9 miles north of Sun Lakes.
0 votes
Our pool and spa hours are 6 am through Midnight daily. Thank you!
0 votes
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12
"I always request the top floor."
"don't bother booking here"
"Hotel has a "quiet zone" located on the upper floor"
"Rooms facing the inner court yards would be quieter, and there are no views to speak of."
"Rooms on the north side would likely be quieter, however, nearby entertainment venues tend to tone down their music relatively early."
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12345613
PRICE RANGE
US$140 - US$296 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza san marcos golf hotel chandlercrowne plaza chandlerchandler crowne plaza
FORMERLY KNOWN AS
Crowne Plaza San Marcos Golf Resort
LOCATION
United StatesArizonaCentral ArizonaChandler
NUMBER OF ROOMS
249
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