I can't say enough about the staff at The Palms. Everyone from reservations to the bartenders and waitresses down to the maintenance person and maid service went above and beyond to be polite and professional during my week long stay. Entertainment and activities nightly in there open air patio area was perfect. All staff maintained COVID19 guidelines at all times while I was there. After the first day everyone greeted me by my first name. The staff is like a large family working together to make your stay perfect. Breakfast was included with my stay and was prepared perfect each morning. The restaurant is a hidden gem in Coco. The new owners could not have been nicer and greeted me throughout the day and evening. I highly recommend The Palms at Coco Beach.
The staff was super friendly. This hotel is just a few walking minutes from the beach. Very nice hotel and pool. Anything you want to do is with in walking distance. I would gladly stay again. Small grocery type store on site as well as a restaurant.
The Restaurants new menu is awesome. One of the best burgers I have had, take the onion rings as the side you will not be disappointed. The pricing on the drinks is also very inexpensive and you recieve a free Baca (Tapas)
Stayed here on a recommendation. I knew it was a double bed but the room was very tiny for two people. I would stay here if I was by myself but not a couple unless you get the bigger rooms I guess. Wasn't much cold water for the shower and the bathroom didn't have a door, just a curtain. Didn't see anyone at the front desk the whole morning I left so I left my key with the guy working at the market attached to the hotel.
We upgraded our room and was expecting a poolside suite . We paid the upgrade and were given a 2nd floor sparse room. Definitely not poolside and only a stretch would consider it a suite. I was told their staff made an error. However room was clean and bed was great. The hotel had a great central location and close to the beach. Pool area is lovely. Restaurant was wonderful as well. So I would say this is a great place to stay but don’t expect fancy rooms. Probably two star rooms and 4 star location
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