Crowne Plaza Shanghai, an IHG hotel
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Crowne Plaza Shanghai, an IHG hotel

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View from club executive room
Room & Suite (235)
银星皇冠假日酒店
Dining (76)

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Avg. $156 /night, 9/16 - 9/17
$198
per night
$170
per night
$141
per night

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About

4.5
#92 of 2,569 hotels in Shanghai
4.0 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.8 of 5 bubbles
Value
With its strategic city center location, Crowne Plaza Shanghai situated next door to the Shanghai Arts Film Center and about 3 minutes’ walk to Metro Station line 10、11; only minutes away from the bustling Xujiahui and Huaihai road shopping areas and close to the consular district and major Puxi exhibition venues. The hotel is situated just a 25 minutes drive from Hongqiao International Airport and 50 minutes from Pudong International Airport.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Table tennis
Kids stay free
Highchairs available
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Sauna
Hot bath
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, Chinese, Japanese
Hotel links

Location

No.400 Panyu Road Changning District, Shanghai 200052 China
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 81 out of 100
81
Pu Dong Airport
36.5 km
See all flights
Hongqiao Airport
Jiaotong University
7 minShanghai Metro
1,644Review3Q+A69Room tips

Reviews
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Detailed Reviews
Adi01 wrote a review Apr 2024
Singapore
+1
5.0 of 5 bubbles
The hotel is located in a central area in the huge city of Shanghai. Although the hotel is relatively old, it has been maintained very well, with an impressive entry hall and huge breakfast area.
Stayed here twice, each time for a week, in the month of March. While English is a general challenge throughout the country, we had an added challenge of being vegetarian in a meat-loving country. Luckily for us, many of the hotel staff understand some English at least, and of course some are fluent. I especially want to call out Tony in Concierge, Klaus in Front Desk, Martin + Amy in the café and of course Gert from Guest Relations who made the stays very comfortable. Gert helped organize hot vegetarian food for breakfast and dinner, and was very open to suggestions.
Coming to the room, we were upgraded to the Deluxe Suite each time, which had a separate living area and bedroom, giving us more than sufficient space for the long-ish time we were there. The bed is firm, there is enough storage area, and of course enough sitting space including 2 work tables. The bathroom had a separate bathtub (although low), and shower cubicle, with excellent water pressure.
Breakfast can get crowded but the hotel has a lot of space, and when required, they also layout tables outside. Vegetarians may find options only in cereals, bread and fruit, but if you let the staff know, they will try their best to help.
The neighborhood is quite good, with a Starbucks, another café, a small grocery store and a laundry place nearby.
Overall an excellent stay, and one I would recommend to other travelers.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yuan Sunny, 业主 at Crowne Plaza Shanghai, an IHG hotel
Responded 8 Apr 2024
Dear Adi01, Thank you for choosing Crowne Plaza Shanghai as your preferred stay Shanghai. I am glad to hear you enjoyed your stay with us. We are pleased to bring you central location, good room, huge breakfast area, great service from Tony, Klaus, Martin, Amy and Gert. Please rest assure that I will pass your appreciation to them. Many thanks for your support of Crowne Plaza Shanghai and you are always welcome. Your Sincerely, Sean Han General Manager
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Ennaira_2 wrote a review Apr 2023
Maastricht, The Netherlands
Hotel's Favourite
5.0 of 5 bubbles
Never experienced such friendly staff in a hotel! Had trouble getting Disney tickets but the hotel manager and concierge team went above and beyond to help me get the tickets I needed. Very thankful for that.

Rooms are spacious and very clean, hotel is located prefectly, metro only a 5 min walk!

Must stay in Shanghai!
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Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yuan Sunny, 业主 at Crowne Plaza Shanghai, an IHG hotel
Responded 10 Apr 2023
Dear EnnairaRedlum2, Thank you for your stay in Crowne Plaza Shanghai and your inspiring comments. Thank you for appreciating our staff's service, especially they went extra mile to help to get your Disney tickets. Very pleased to read your comfortable stay. As a member of Intercontinental Hotel Group, it is managed by many global standards. The staffs are trained systematically to be very helpful. Hope your next arrival would be an ever-lasting memory full of delights. Have a nice day. Your Sincerely, Sean Han General Manager
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Douglas S wrote a review Jan 2020
5.0 of 5 bubbles
A well managed hotel with super attentive staff in every area of the hotel. The breakfast was especially interesting with well presented options from a range of cuisines.
As a bonus it’s situated in part of town with great shops and cafes.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CPSHA_PR_MANAGER, General Manager at Crowne Plaza Shanghai, an IHG hotel
Responded 13 Jan 2020
Dear Douglas S, Thank you for taking your time to share this warm review about Crowne Plaza Shanghai. Our team is committed to provide our guests with the highest quality services and it is motivating to read such a comment full of praise, including attentive staff, well presented options at breakfast and convenient location. Looking forward to welcome you again in the near future. Your Sincerely, Sean Han General Manager
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James C wrote a review Jan 2020
Burnaby, Canada
+1
4.0 of 5 bubbles
Reasonable experience. Staff were very good. Restaurant food was okay, waited almost an hour for the few items I ordered even though the place was empty. Elite benefits for Spire: average room upgrade, lounge access. Restaurant discount only apply to some menu items. The room was too hot as the temperature control didn't work. Bathroom was small. One good reason to stay is being close to HQ airport. Service from lounge staff very good.
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Date of stay: November 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CPSHA_PR_MANAGER, General Manager at Crowne Plaza Shanghai, an IHG hotel
Responded 18 Jan 2020
Dear Jamesc898989, Thank you for taking time to write us a such a detail feedback on your recent stay at Crowne Plaza Shanghai. We are delighted to read the comments that you are satisfied with staff attitude and service especially our team from Club lounge. In terms of the food delivery, I am apologized that the time delivery in this occasion we did not meet your expectations, our kitchen chef team always deliver to make the most of time as to ensure that all our guests enjoy their food order. The hotel team strive to ensure that all of our guests enjoy their time with us and please always let us know at the time if there is something that does not meet your expectations as we would always like to try & solve it whilst you are still with us in the hotel. We Looking forward to welcome you back in the near future. Your Sincerely, Sean Han General Manager
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ans71 wrote a review Jun 2022
5.0 of 5 bubbles
Location in Shanghai is great, very well connected with main airports (Pudong and Honquiao) and train stations.
Around Crowne Plaza there are many restaurants within 5min walking and also very close from best French Concession’s areas.
Rooms are very spacious, clean and quiet (no main streets surrounds the hotel).
But, from my experience, MOST IMPORTANT is the staff. Always ready to help and make your staying most confortable possible.
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Date of stay: January 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yuan Sunny, 业主 at Crowne Plaza Shanghai, an IHG hotel
Responded 9 Jun 2022
Dear A G, Thank you for your stay with us at Crowne Plaza Shanghai. We are pleased to know that you appreciated our location and staff, the aspects of our hotel that are preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you once again, we look very much forward to welcoming you back in the future. Your Sincerely, Sean Han General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Campsay upon Crooked wrote a review Jul 2021
Houston, Texas
4.0 of 5 bubbles
Crowne Plaza Shanghai makes me more confident that an IHG hotel is never a disappointment.

I am fascinated to know that Crowne Plaza Shanghai is such a historic hotel - it is the first Crowne Plaza in Shanghai. Despite its age, the hotel is well-maintained, making it old but still pretty. Its staff is also highly efficient and helpful while warm and highly approachable (I guess this competency is quite exclusive to IHG hotels).

Crowne Plaza has a great price, comfortable (though not very special) room and highly professional staff. In short, it is an excellent choice for those looking for a decent stay, in terms of hardware, services, and location, in Shanghai.
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Date of stay: July 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yuan Sunny, 业主 at Crowne Plaza Shanghai, an IHG hotel
Responded 20 Jul 2021
Dear BingX2643WF Thank you very much for taking your time to give this review full of praise about Crowne Plaza Shanghai. We are pleased to hear that we have met your expectations in terms of services, hardware and location. We are looking forward to welcome you back in the near future. Your Sincerely, Sean Han General Manager
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Pasquale R wrote a review Nov 2021
5.0 of 5 bubbles
This hotel is my home away from home, the staff and service they offer are amazing. For example at the concierge, Mr. Luck is Always there for me, to help me with any requests. Then you have The management, Mr. Gert and Leo always ready to help and assist to make my stay perfect. They introduced me to the new plant-based burger they are making in cooperation with V2, absolutely amazing taste. Specially if your trying plant- based products for the first time. Highly recommended to give it a go when your at the Crowne Plaza.
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yuan Sunny, 业主 at Crowne Plaza Shanghai, an IHG hotel
Responded 14 Nov 2021
Dear pasqualer685, Thank you for taking the time to write a review about us. Your feedback regarding the hotel is important to us and we appreciate the time you have taken. I am delighted to learn that on the whole you enjoyed our service, especially the service from Luck, Gert and Leo. Although it is our basic principle to offer high service standards, it is often reassuring to hear directly from our guests. Please rest assure that I will pass your appreciation to them. In addition, we glad that you like our newly promoted plant-meat burger. We look forward to the pleasure of welcoming you back on your next visit to Shanghai, or perhaps some of your friends whom you may care to recommend our hospitality. Your Sincerely, Sean Han General Manager
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Jan de Wit wrote a review Jun 2022
5.0 of 5 bubbles
Very nice hotel not far from city center. Easy connection to airport and downtown. Nice neighborhood feel with list of restaurants and bars around. Great service and welcoming staff. Special thanks to the professional reception staff and the excellent and tireless efforts of the housekeeping staff
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yuan Sunny, 业主 at Crowne Plaza Shanghai, an IHG hotel
Responded 14 Jun 2022
Dear Jhpdewit, Thank you for choosing our hotel during your stay in Shanghai and taking your time to write a review about it. Our team is committed to provide our guests with the highest quality services and we feel really proud to read such a review full of praises regarding our convenient location, welcoming staff and great service. Thank you once again and hope to welcome you any time soon at Crowne Plaza Shanghai. Your Sincerely, Sean Han General Manager
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Wilson H wrote a review Nov 2023
5.0 of 5 bubbles
The hotel is newly renovated. Good service. Since I am a diamond elite member, the breakfast and happy hour is included which makes it good deal. The room server named Ji Weiying, who is polite and clean my room on time everyday. Overall very satisfied. Two things need to improve 1 the wifi is slow and sometimes not stable. 2 The laundry is expensive. Hopefully these can be improved in future.
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Date of stay: November 2023Trip type: Travelled on business
Room Tip: No tooth brush provided by default, bring your own
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yuan Sunny, 业主 at Crowne Plaza Shanghai, an IHG hotel
Responded 5 Nov 2023
Dear Wilson H, Thank you for taking the time to write a review about us. Your feedback regarding the hotel is important to us and we appreciate the time you have taken. I am delighted to learn that on the whole you enjoyed our service, especially the service from Ji Weiying. Although it is our basic principle to offer high service standards, it is often reassuring to hear directly from our guests. Please rest assure that I will pass your appreciation to her. Regarding wifi issues, we will share it with our Internet vendor AMTT. Meanwhile, if you are using I-phone, please do upgrade the IOS system to the latest version and it can solve connection suspensionissue. We look forward to the pleasure of welcoming you back on your next visit to Shanghai, or perhaps some of your friends whom you may care to recommend our hospitality. Your Sincerely, Sean Han General Manager
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patrice wrote a review Jul 2023
Oegstgeest, The Netherlands
5.0 of 5 bubbles
Wonderfull experience in this hotel thanks to the serviceminded attitude of the director of guest relations Gert van Beek and thanks to front desk employee Jack Liu. I experienced a problem with my credit card and they went out of their way to help me with succes.
We had a lovely and pleasant stay in this hotel in the most convenient location compared to other hotels we stayed at, restaurants and shops right in front of the door.
All and all lovely staff and rooms.
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Date of stay: July 2023Trip type: Travelled on business
Room Tip: Metro is right down the street and really accessible to non Chinese speaking visitors.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yuan Sunny, 业主 at Crowne Plaza Shanghai, an IHG hotel
Responded 25 Jul 2023
Dear Roam33821850630, Thank you for taking the time to write a review about us. Your feedback regarding the hotel is important to us and we appreciate the time you have taken. I am delighted to learn that on the whole you enjoyed our service, especially the service from Gert and Jack Liu. Although it is our basic principle to offer high service standards, it is often reassuring to hear directly from our guests. Please rest assure that I will pass your appreciation to them. We look forward to the pleasure of welcoming you back on your next visit to Shanghai, or perhaps some of your friends whom you may care to recommend our hospitality. Your Sincerely, Sean Han General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from John W
1 contribution
There are a few options. Taxi usually around 45min and about 150rmb. Metro rail ( subway although may not be operating by the time you get thru customs etc ) that late at night. As you exit with your bag while still in the terminal you may be approached by multiple driver shuttle cars guys that will organize a rode for you - vehicles often quite nice versus taxi. They will say 300 but refuse and tell them cash 200maximum. It helps to say you do business there all the time you want local price not tourist price. Taxis are ok but drivers can be hit and miss on their ability and safety. Buckle up and I if in a taxi ride upfront. Taxi usually only take cash in Rmb and not foreign cc. Either way lots of English speaking help available The hotel does not have a shuttle. Cheers
Answer from youji3
Koriyama, Japan761 contributions191 helpful votes
はじめまして。質問の内容から初めての中国旅行とお察しします。 ホテルのみをインターネットで予約すると言う方法でお申し込みでしょうか?もし、未成年者が宿泊できないとすればその時点で申し込みできないはずです。もしその時に申し込みができれば、入室の時パスポート提出すれば入室できます。 入室の時にはパスポートとデポジット(退室の時に戻ってくる)の支払いがあります。学生さんと言うことなのでカードを持っていない場合、現金の用意が必要です。ご注意ください。 拙い回答で申し訳ございませんが、私は未成年ではないのでこれ以上の事は知りません。ご了承くださいませ。
Robert S wrote a tip Jun 2024
10 contributions4 helpful votes
5.0 of 5 bubbles
"Only one English-language movie channel, a Disney thing."
Read full review
Voyage09989287005 wrote a tip Nov 2023
1 contribution
5.0 of 5 bubbles
"Indians don’t need to worry for breakfast food here "
Read full review
Wilson H wrote a tip Nov 2023
1 contribution
5.0 of 5 bubbles
"No tooth brush provided by default, bring your own"
Read full review
patrice wrote a tip Jul 2023
Oegstgeest, The Netherlands1 contribution
5.0 of 5 bubbles
"Metro is right down the street and really accessible to non Chinese speaking visitors."
Read full review
Michael A wrote a tip May 2023
Melbourne, Australia32 contributions1 helpful vote
3.0 of 5 bubbles
"Ensure you are aware of the standard. good location. amenities of hotel are basic."
Read full review
Not the right property for you?
There are more places to choose from in the Shanghai area.
PRICE RANGE
$141 - $192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza shanghai hotel shanghai, shanghai crowne plaza
LOCATION
ChinaShanghai RegionShanghaiXinhua Lu (Xinhua Road) / Gubei / Hongqiao / Minhang / Changning / Puxi (Downtown Shanghai)
NUMBER OF ROOMS
465
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CROWNE PLAZA SHANGHAI, AN IHG HOTEL | UPDATED 2024 Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about Crowne Plaza Shanghai, an IHG hotel
Which popular attractions are close to Crowne Plaza Shanghai, an IHG hotel?
Nearby attractions include The Tipsy Fiddler Irish Pub (0.1 km), Dada Bar Shanghai (0.2 km), and Wukang Mansion (0.4 km).
What are some of the property amenities at Crowne Plaza Shanghai, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Shanghai, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Shanghai, an IHG hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Shanghai, an IHG hotel?
Yes, parking is available to guests.
What are some restaurants close to Crowne Plaza Shanghai, an IHG hotel?
Conveniently located restaurants include Bistrot 321 le Bec, Pie Society, and La Petanque.
Are there opportunities to exercise at Crowne Plaza Shanghai, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Crowne Plaza Shanghai, an IHG hotel have airport transportation?
Yes, Crowne Plaza Shanghai, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Shanghai, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Shanghai, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Shanghai, an IHG hotel?
The staff speaks multiple languages, including English, Chinese, and Japanese.
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