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Sofitel Shanghai Hyland

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Traveller (696)
Room & Suite (298)
Dining (91)
Overview
  • Excellent44%
  • Very good39%
  • Average12%
  • Poor4%
  • Terrible1%
Travellers talk about
“nanjing road”(175 reviews)
“great location”(151 reviews)
“club room”(53 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Sofitel Shanghai Hyland
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Sofitel Shanghai Hyland
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,513)
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985 results
Traveller rating
395
387
135
47
21
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Time of year
LanguageEnglish
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395
387
135
47
21
Show reviews that mention
All reviewsnanjing roadgreat locationclub roomwalking streetjunior suitepedestrian mallcentral locationpeople's squaretop floorthe executive loungemetro stationpudong airportmin walkan upgradepeople's parktaxi driverconcierge
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1 - 5 of 985 reviews
Reviewed 2 days ago via mobile

I stayed here 2 nights. The location is not too bad; it’s near Nanjing East Metro Station which is definately a plus. The concierge and front desk crew is very helpful and can speak decent English. However, the food & beverage crew was not fantastic...More

Thank Jonathan X
Response from SofitelSHHyland, General Manager at Sofitel Shanghai HylandResponded yesterday

Dear Jonathan X, Thank you for taking the time to share your experiences at Sofitel Hyland. My sincere apologies that we did not meet your expectations at our F&B department. It is certainly not our standard that you have to request so many times for...More

Hotel's Favourite
Reviewed 17 May 2018

Considering how excellent this hotel is, the price is very fair. It is super elegant. Here are some good and bad aspects: Good: - The location is perfect. Nanjing Road is one of the most important streets in Shanghai, and the hotel is literally there....More

Thank Natalia F
Response from SofitelSHHyland, General Manager at Sofitel Shanghai HylandResponded 2 June 2018

Dear Natalia F, I would like to thank you for your recent stay in the Sofitel Shanghai Hyland, it has been a pleasure having you with us. I have particularly appreciated you well detailed comment about our hotel and its service, ive took the freedom...More

Reviewed 3 days ago

We used this hotel as home base for a 2 week long trip. We stayed 3 separate times. Good: The concierge are solid, they got taxis for us and let us store luggage. Most housekeeping staff is friendly. Coffee and fresh fruit at daily breakfast...More

Thank Cindy D
Reviewed 3 days ago

We had no idea what the hotel would be like although we were very impressed with the place, the location, the staff, the food, the room etc...............The location in particular was a great spot. The cost was extremely low using our ACCOR card.......More

Review collected in partnership with Accorhotels.com
Thank judithpetermlbourne
Response from SofitelSHHyland, General Manager at Sofitel Shanghai HylandResponded yesterday

Dear judithpetermlbourne, Thank you very much for sharing your heartwarming comments. It's always a pleasure to make our guests as satisfied as possible with their stay. We hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel...More

Reviewed 1 week ago via mobile

The Sofitel Hyland is well located in Shanghai, in a rather central location. View from the room was actually quite stunning. The room and the hotel are typical Sofitel; well thought through and comfortable. It could make with a more modern and designed touch though.

Thank Barono74
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Concierge
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$125 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Romantic Hotel in Shanghai
#52 Spa Hotel in Shanghai
#55 Business Hotel in Shanghai
#87 Luxury Hotel in Shanghai
#457 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$125 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Romantic Hotel in Shanghai
#52 Spa Hotel in Shanghai
#55 Business Hotel in Shanghai
#87 Luxury Hotel in Shanghai
#457 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (696)
Room & Suite (298)
Dining (91)
Pool & Beach (4)
Business Centre & Event Rooms (23)
Amenities (10)
Nearby
People’s Square
People’s Square brings with it all the excitement you
would expect from the town square of one of the
biggest cities in the world. The area around People’s
Square and People’s Park is always a abuzz with
activity. Oceans of local and foreign tourists flow
in and out of the area every day to see grand museums,
go shopping and eat at some of Shanghai’s most storied
food centers. Shanghai residents, meanwhile, live and
...More
Questions & Answers
Ask a question
Ginsy F
31 May 2018|
AnswerShow all 4 answers
Response from Wayne12367 | Reviewed this property |
I am not sure whether or not there is a hotel shuttle. We took the Maglev train to the city for 50 yuan which took 8 minutes and then a taxi to the hotel. A warning check with the taxi driver as to the cost and that the... More
1
Vote
Rohit V
17 April 2018|
AnswerShow all 3 answers
Response from Karen M | Reviewed this property |
They seemed to have breakfast for all nationalities so I’m sure it would be but best to request before checking in
0
Votes
nnantasy
31 March 2018|
AnswerShow all 9 answers
Response from Hira H | Reviewed this property |
ATM across the street and bank has better rate, ATM in the lobby too
0
Votes
Room Tips
"Ask for a suite"
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"Higher up the better the view"
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"Choose the higher floor for good view. The best view is facing the bund and the second best is Nanjing Road."
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"get the suites and never look back"
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