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Loved the location of Sofitel Shanghai Hyland. Located right in the middle of Nanjing road, few minutes walk to the metro, and right above the famous shopping street and not too far away from the bunk. Hotel staff are always cheery and eager to assist...More
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Hotel is located along Nanjing East Road. Easy access to local shopping malls, café and restaurant .Subway was also very close to hotel and easy go to everywhere .Upgrade my room at the top floor with good breakfast buffet at the club lounge . Room...More
Thank eric k
Response from SofitelSHHyland, Manager at Sofitel Shanghai HylandResponded 6 November 2017
Dear eric k,
Thank you for leaving us a nice review on TripAdvisor.
We are glad that you appreciated your stay at our hotel and we all look forward to welcoming you again soon in Shanghai.
Guest Experience Manager
We stayed here for 1 week, the hotel needs major improvements. The concierge desk is not very helpful, we asked for lunch recommendations after 2pm and were told the restaurants will be shut so we should get fast food, we decided to try google and...More
Just to set expectations, the Sofitel Shanghai Hyland is definitely not what I expected from a Sofitel... This property is 3 stars, max 4, but that's it.... The rooms are modern and clean, but super tiny with bathrooms that are embedded into the foyer... The...More
Location of this hotel is perfect, though taxi drivers found it hard to find - it was the Hyland hotel.
There was a major stuff up with club lounge access with our suite. We were told at check in we are invited to the lounge....More
Response from SofitelSHHyland, Manager at Sofitel Shanghai HylandResponded 3 days ago
Thank you for leaving us your feedback on TripAdvisor. I am sorry to read that your experience at the hotel did not satisfy you. Indeed, our receptionist gave you by mistake the letter of club benefits during the check-in while you did not...More
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and
work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.