El hotel ha mejorado, en relación con los comentarios anteriores. Las cabañas frente al mar valen la pena, tiene una vista privilegiada. El personal del restaurante y la comida es muy buena! Te llevan la comida al balcón si lo prefieres. La habitación está limpia y hay personal de aseo si requieres, todos los servicios funcionando, aunque la conexión de wifi es algo intermitente. Lo malo es que hay mucho ruido exterior en las noches por la demanda de la playa y del art resort.
At check in we were seen to by the manager who is a rude man with no customer service skills. Booked ahead on booking.com and he seemed very confused about how to check us in. Paid extra for a sea view which is up a very unstable staircase and when you are up there it feels very unsafe. Room had a terrible smell which seemed to come and go, dread to think what the smell was. Bar and restaurant staff were all lovely and polite and are the single best thing about the place. Manager said to leave a review which I said I was happy to and then he asked me to do it there and then! I'm sure he will be happy to see this one and all the other 1/2 star reviews. Always check TripAdvisor!!
After our original accommodation cancelled 24 hours before we departed for Goa this was a last minute stand in and it was certainly that. Very basic hut with showers and that was it! For what we got it was over priced but as it was just 20 meters from the beach we managed as all we did was sleep in the chalet. Better properties available locally for a similar price
I had booked double deluxe room with balcony and sea view for 1 night last week at a much higher rate than normal. As required by the website, i provided my credit card details so that they can complete the payment. When i called to confirm booking they said they didn't get booking details.then manager called Sheru said a cyclone came and damaged the room so they cant give us the best room of the hotel. So they cancelled our booking and asked us to stay in adjacent hotel O3 BEACH RESORT. The payment was way higher than shown online and insisted on taking cash. the room was right on the beach but very small and none of the locks in the door were working. Imagine Security tension at night. But the worst thing, we see a family happily chilling in the same room we had booked in royal wood beach resort. THEY HAD GIVEN OUR BOOKED ROOM TO SOMEONE ELSE AND LIED RIGHT TO OUR FACE BECAUSE THERE WAS NO CYCLONE. JUST A BUNCH OF LIES TO FOOL US.…
Horrible rooms with poor generator or back up.. cockroach infested bathrooms. Unresponsive staff.. no restaurant.. booked for 3 nights but left after one.. please save your money and book somewhere else. I am attaching some photos and videos of the cockroach infestation. When I contacted the owner he says the guy will come with hit spray.. that’s their response I wish I could post videos which I took.. unfortunately there’s no option to post videos