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All reviews manager's reception room was clean waffles next morning called the front desk the breakfast area would stay again hot breakfast biscuits and gravy nice stay parking lot joey cereal walgreens housekeeping comfort television
Upon arrival we noticed the exterior siding was covered in mold. At check in the first room we were assigned my daughter sat down on the bed and the headboard fell off the wall. It pulled the anchors and the board it was anchored too...More
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Response from Joey W, General Manager at Baymont by Wyndham DecaturResponded 1 week ago
I want to sincerely apologize for the mishaps you experienced during your stay. Please accept my apology. I take every complaint seriously. I am sorry that we fell short of your expectations and I understand your frustrations. I wish that I had the...More
Check in went smooth, my original room wasn't ready, so they moved me to one that was. The place was nice, staff was friendly. The a/c worked great and cooled the room down. The bed was nice but I can sleep on anything. The only...More
2 Thank Shane B
Response from Joey W, General Manager at Baymont by Wyndham DecaturResponded 7 August 2018
Wow, Wow, Wow.... Thank you Shane. We are so pleased that you enjoyed our Baymont Inn & Suites Hotel in Decatur, Alabama.
I am so glad you got to try our Baymont Breakfast Corner Buffet which include tasty foods such as: Waffle Maker, Eggs, Sausage,...More
I am not trying to be negative or a mean person but this hotel was really nasty. My bed looked like the sheets hadn’t been changed in weeks and there was 100’s of black hairs in my sheets. The bathroom floor was sticky and the...More
Response from Joey W, General Manager at Baymont by Wyndham DecaturResponded 2 weeks ago
We greatly apologize for your experience. It is our priority to ensure our guests have a comfortable and positive experience. Your satisfaction is important to us and we will endeavor to make your next experience and exceptional one. Thank you for taking the time to...More
As always we asked NOT to be on the first floor but were told they were sold out and had nowhere else to put us. Then parking our trailer was an issue due to construction in the parking lot and were instructed to park it...More
Thank Jerry and Kimbe... P
Response from Joey W, Manager at Baymont by Wyndham DecaturResponded 4 weeks ago
Thank you for your review
All our parking lot is covered with cameras. as well as the whole hotel, all floors and with sound in color.
Although we were sold out and people that arrived before your arrival date were on the floor...More
I had reserved my room about a month ago but when I arrived around 4:30, I was told that he had to check to see if my room was ready. The housekeeping staff had just cleaned our room when we got to the room and...More
Response from Joey W, General Manager at Baymont by Wyndham DecaturResponded 29 September 2018
Thank you for taking the time to tell us about your experience I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Your feedback is very important to us, and I am saddened to hear that...More