Visitel - A Boutique Hotel
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Visitel - A Boutique Hotel
78 Canal Circular Road Beside Apollo Hospital on EM Bypass, Kolkata (Calcutta) 700054 India
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Avg. $57 /night, 10/7 - 10/8
$78
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$39
per night
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4.5
#52 of 424 hotels in Kolkata (Calcutta)Location
Cleanliness
Service
Value
It's a Boutique Hotel, Of a Unit of Sakar Plaza Pvt Ltd. With an accommodation of 40 Rooms, which includes 36 Premium Rooms and 4 Suit Rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Car hire
Business Centre with Internet Access
Conference facilities
Salon
Street parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Bottled water
Iron
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Boutique
Mid-range
Languages Spoken
English, Hindi
Location
78 Canal Circular Road Beside Apollo Hospital on EM Bypass, Kolkata (Calcutta) 700054 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
Netaji Subhas Chandra Airport
9.9 km•
See all flights
73 Restaurants
within 1 kilometer
8 Attractions
within 1 kilometer
172Reviews1Q+A18Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Our stay at Visitel was on the whole very good. The location suited us as we had to visit relatives and places of interest in both North and South Kolkata. The rooms were clean and comfortable with. The staff is courteous and attentive to guest requests. The restaurant is also very good. we had some awesome Kolkata Biryani there. The helpings are good but some items could have been priced a little less. The complimentary breakfast spread suits both continental and Indian tastes and is sumptuous. We enjoyed some nice eggs prepared on request. We were looking for some traditional Bengali menu but didn't find much.
The negatives are lack of any outside area as the hotel is located bang on the road servicing the EM bypass. There are no play area for children.
To sum up, the best part of the hotel is its very nice, pleasant mannered and attentive staff. Comfortable, clean rooms and good location are the plus points of the hotel.
The negatives are lack of any outside area as the hotel is located bang on the road servicing the EM bypass. There are no play area for children.
To sum up, the best part of the hotel is its very nice, pleasant mannered and attentive staff. Comfortable, clean rooms and good location are the plus points of the hotel.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from visitel700054, Manager at Visitel - A Boutique Hotel
Responded 3 Jan 2020
Dear Guest, Thank you for your lovely feedback regarding your visit to Hotel Visitel, Kolkata. We are delighted to hear that you had a very memorable and happy stay with us. We look forward to welcoming you soon with our friendly smiles again. Thanks and Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent service and courteous behaviour of hotel staff at all fronts , especially of Mr Hemant , Manager. We stayed in hotel for two days and all our guests including us highly appreciated the services and food quality ( Vegetarian ) of hotel.
We wish all the best.
S k Agarwal
We wish all the best.
S k Agarwal
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from visitel700054, Manager at Visitel - A Boutique Hotel
Responded 18 Feb 2020
Dear Guest, Thank you for your lovely feedback regarding your visit to Hotel Visitel, Kolkata. We are delighted to hear that You and your respected Guests had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles. Thanks and Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good staff and good guest service from front office manager sajal and his team moumita, vishal, etc. and right to the housekeeping staff, f&b team abhishek, allal and team. Visitel is not a big hotel but small enough that they can attend to every guest very well and you feel at home with everything you need for a pleasant stay.
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Date of stay: March 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuhin Roy, General Manager at Visitel - A Boutique Hotel
Responded 6 Nov 2021
Dear Guest, Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are Extremely grateful and Happy that you we have been successful in meeting up to your expectation and hope that you shall come back again whenever you are in our very own City of Joy - Kolkata. Your Words of Encouragement means a lot for us. Once again, Thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. On Behalf of Team Visitel, Many Thanks & Warmest Regards Tuhin Roy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked the hotel through MMT portal with PNR details 0086739501 for today. Booking was done as an operation for our patient in the adjacent Apollo hospital for next morning. There's some confusion created by the hospital and due to which we checked in and checked out in 2 hrs. Checkout was done around 8:00 pm. But once hospital clarified the mistake by 8:30 pm same day, we requested the hotel to consider the case and let us allow to checkin against the same room and same booking. Even though the same room was free and available, the hotel asked us to pay the room rent again.
Considering the hotel being adjacent to a hospital where patient party quite often run into such situations, this behaviour from the hotel is quite inhuman.
I'll recommend avoid the hotel as long as possible for their greedy attitude. Even though I still need to get my patient to treat in the same hospital and still have the need to stay nearby, I'll avoid this hotel and prefer some other hotel even if those are costlier.
Considering the hotel being adjacent to a hospital where patient party quite often run into such situations, this behaviour from the hotel is quite inhuman.
I'll recommend avoid the hotel as long as possible for their greedy attitude. Even though I still need to get my patient to treat in the same hospital and still have the need to stay nearby, I'll avoid this hotel and prefer some other hotel even if those are costlier.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip:Â Avoid the hotel due to their inhuman attitude despite being adjacent to a hospital.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuhin Roy, General Manager at Visitel - A Boutique Hotel
Responded 20 Jul 2022
Dear Mr Soumen, Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are really grateful to you for taking precious time for providing us your valuable and sincere suggestion that would benefit us in the longer run. On Behalf of the Entire team we would like to sincerely apologize for the inconveniences caused and most importantly not meeting up to your expectations. Your comments will be treated with Great Concern and will be dealt with immediate effect through constant improvements and initiative. Sir, We Hoteliers are bound with certain restrictions and policies that unwillingly pits against the best interest of the Guest. If a guest confirms his or her check out it is updated accordingly in the system and after the guest leaves the room is readied to sold to next guest. At times with prior information we even allow the guest an hour or two extension. However in this case, we can not allot rooms without registering in the system and then it will show discrepancy. As per the Hotel norms and instruction of local authorities, all the room assignments has to have a system generated record in the system, which in this case could show a discrepancy in reports. We will ensure that be you have a much better experience in your next visit in our hotel, whenever you are in our Very Own City of Joy – Kolkata. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. On Behalf of Team Visitel,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I visit there cafe (called soul, which is 24*7) at 10:35 pm and I am told that there buffet breakfast is still on for the next ten minutes. I reach the restaurant for the breakfast, my sister takes a table and starts her breakfast and I whisk of for five minutes to get my card wallet, which would have been required for the payment, come back and ask the live counter for a double egged white (the counter is still very much on and serving food and so are the other layouts of the buffet) but I am told the buffet is closed. The time being 10:40 pm. This is when the entire buffet is still layed out and the live counter is also giving away food and my sister has already taken a table and started her food. I work at Apollo hospitals, which right behind this property, and I am a regular at their cafe. And after having being directed from their cafe, after a long night, for a sumptuous breakfast, this is what I get. This I found not only very unprofessional but also very uncompromising. I was the only one left and I would have taken five more minutes of their time. But they refused to budge. If they are so particular about their times, one should see how much time they take for their orders to be delivered at their cafe. But in this case, even after having taken a table, and after being having directed by their own staff, I was refused food for a delay of five minutes. I would request you to be a bit more humane and understanding. I know you have to wrap up for breakfast and prepare for lunch. But here I am talking about an empty restaurant where the food is yet to be cleared. It was utterly a disgusting experience and I don’t wish to visit your place again. Ironically the moment I mentioned about writing a review on trip advisor to the ‘Captain’, all his reasoning took a back seat, which he was vociferously putting across till then, and suddenly he seemed to be malleable to providing me a breakfast And he even got the chef to me. I don’t know what the chef had to do with it, since as I saw it was a mostly operations thing. The moment writing a review comes, they seem to be all understanding and malleable, but till then they were apparently showing their sense of time, literally doing by the minute and even after that by putting across all sorts of reasoning. I must say you are staffed by mostly people who are unprofessional Snd don’t know how to deal with customers. Very sad experience. I don’t wish to visit your place ever again. All the best!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuhin Roy, General Manager at Visitel - A Boutique Hotel
Responded 23 Sept 2022
Dear Mr Sayantan, Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are really grateful to you for taking precious time for providing us your valuable and sincere suggestion that would benefit us in the longer run. On Behalf of the Entire team we would like to sincerely apologize for the inconveniences caused and most importantly not meeting up to your expectations. Your comments will be treated with Great Concern and will be dealt with immediate effect through constant improvements and initiative. We will ensure that be you have a much better experience in your next visit in our hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is right next to Apollo Hospital and walking distance away from Mani Square Mall. It's a mid-budget hotel and my experience overall was satisfactory. The hotel however needs a renovation especially the bathrooms. I would have normally given it 3 stars but giving one more because I found the behavior of the staffs' quite nice plus the breakfast buffet was good too compared to other similarly priced hotels I have stayed in Kolkata.
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Date of stay: November 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuhin Roy, General Manager at Visitel - A Boutique Hotel
Responded 6 Nov 2021
Dear Guest, Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are Extremely grateful to you for your Sincere suggestions which has been already escalated and has been already been put into action. We are very sure that we shall meet up to your expectations in your next visit. Once again, Thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. On Behalf of Team Visitel, Many Thanks & Warmest Regards Tuhin Roy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good staff. Stayed during Durgapuja. Visitel staff tries hard to match up and gives more sincere effort than any five star hotel. Food is very good and pricing is very much fair and affordable. I would certainly recommend to all. All the best
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuhin Roy, General Manager at Visitel - A Boutique Hotel
Responded 17 Nov 2021
Dear Guest, Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are extremely grateful and Happy that you we have been successful in meeting up to your expectation and hope that you shall come back again whenever you are in our very own City of Joy - Kolkata. Your Words of Encouragement means a lot for us. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. On Behalf of Team Visitel, Many Thanks & Warmest Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good staff. They have good knowledge of their profession. The food at soul kitchen restaurant is good. The buffet was good though it can get much better. The rates are fine and the menu needs lots of changes. Housekeeping staffs are really prompt and courteous. The receptionist was also very good
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuhin Roy, General Manager at Visitel - A Boutique Hotel
Responded 16 May 2022
Dear Guest, Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are extremely grateful and Happy that you we have been successful in meeting up to your expectation and hope that you shall come back again whenever you are in our very own City of Joy - Kolkata. Your Words of Encouragement means a lot for us. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. On Behalf of Team Visitel, Many Thanks & Warmest Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went back on March 15th for a small reunion at the banquet. The food is okay. The ambience needs little more makeover but overall the service of the team makes it up. Its value for money. Not so expensive. Do not expect superb delight in all but the team tried and keeps on trying hard to satisfy their guest. We like that attitude.
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Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuhin Roy, General Manager at Visitel - A Boutique Hotel
Responded 11 May 2022
Dear Guest, Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are extremely grateful and Happy that you we have been successful in meeting up to your expectation and hope that you shall come back again whenever you are in our very own City of Joy - Kolkata. Your Words of Encouragement means a lot for us. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. On Behalf of Team Visitel, Many Thanks & Warmest Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ambiance was good. Staffs were very supportive.Room was neat and clean. Situated at main road so,easy to reach.
tv cable wasn’t recharged but I don’t need so no issue.
Good thing they provide items which generally I forget to take with me or I avoid travelling with.
tv cable wasn’t recharged but I don’t need so no issue.
Good thing they provide items which generally I forget to take with me or I avoid travelling with.
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Date of stay: October 2023Trip type: Travelled solo
Room Tip:Â During Durga Puja time travelling to kolkata will be extremely hectic.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuhin Roy, General Manager at Visitel - A Boutique Hotel
Responded 20 Oct 2023
Dear Guest, Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are extremely grateful and Happy that you we have been successful in meeting up to your expectation and hope that you shall come back again whenever you are in our very own City of Joy - Kolkata. Your Words of Encouragement means a lot for us. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. On Behalf of Team Visitel, Many Thanks & Warmest Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Soumen,
The housekeeping is really good. They have been trying their level best to keep the hotel neat and clean. Its definitely suitable for families as well. The hotel is located just adjacent to Apollo Gleneagles Hospital in EM Bypass.
"Foods should be less costly ,customers might eat outside if the food price is not cut down "Read full review
"Avoid the hotel due to their inhuman attitude despite being adjacent to a hospital."Read full review
PRICE RANGE
$57 - $70 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalKolkata DistrictKolkata (Calcutta)
NUMBER OF ROOMS
40
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Visitel - A Boutique Hotel
What are some of the property amenities at Visitel - A Boutique Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Visitel - A Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Visitel - A Boutique Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Visitel - A Boutique Hotel?
Yes, free parking and street parking are available to guests.
Are there opportunities to exercise at Visitel - A Boutique Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Visitel - A Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Visitel - A Boutique Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Visitel - A Boutique Hotel?
The staff speaks multiple languages, including English and Hindi.
Is Visitel - A Boutique Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.