It’s the cosiest hotel that I have stayed in my life! The decoration is sweet with country furnitures! They serve breakfast with cakes, fruit, salts etc at 5:00 Pm they prepare a coffe tea with candies, pies! The best thing of The hotel is The view To The Black lake! Its an amazing lake sourended by trees! Ah Its only 2km from The city centre, so you will be near to shops, restaurants, everything!!!
The hotel staff makes all the efforts to guarantee the perfection on our stay. We are clients since 2002 and we have all the perfect memories from each time we’ve been here. Great views, warming atmosphere, elegant decoration...soon we will be back!
This is probably the best hotel I ever stayed at Gramado. It is expensive, but you won't find anything to complain about - everything is both charming and new/well-preserved. The breakfast and afternoon tea are particularly appealing. Staff was very courteous. We did everything by foot (there are two very nice restaurants nearby), and even went for a run in the gorgeous park across the street.
Great efforts made to treat guests wonderfully at all times but noisy child running around in reception when trying to sleep late afternoon not very acceptable. Afternoon tea was very limited and poor quite frankly and no offers of real tea rather than fruit tea --- many in the world do not drink fruit tea -- the world drinks real tea and eat dinners off hot plates.The location was superb and the breakfasts were the best range ever offered to me anywhere in the world . The staff had a kind positive cheerful attitude in the kitchen and everywhere else.
Couldn't have asked for a better short break hotel then Hotel Estalagem in Gramado. Staff were attentive, services and facilities were first class, location was amazing and the attention to detail of the hotel itself is one of a kind.
"I recomend rooms at the same floor of the main level. the others you'll need satairs."Read full review
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