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Embassy Suites by Hilton Austin - Downtown/Town Lake

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Traveller (147)
Room & Suite (124)
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Overview
Hotel website
300 S Congress Ave, Austin, TX 78704-1221 See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Embassy Suites by Hilton Austin - Downtown/Town Lake
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
7 Oct8 Oct
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,390)
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1,369 results
Traveller rating
625
396
169
92
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LanguageEnglish
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625
396
169
92
87
Show reviews that mention
All reviewsgreat locationevening receptionhappy hourthe congresswithin a mile radiustown lakeparking garage ismanagers receptioncooked to order breakfastshuttle servicefree shuttlecomplimentary breakfasthotel shuttlewalking distanceaustin downtownliving roomself park
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1 - 5 of 1,369 reviews
Reviewed 4 days ago

I was there with family, friends and co workers to accept an award from the Governor. I wanted to be close to the Capitol to make it easy to arrive and get out. I did use the shuttle to go and come back. The driver...More

Review collected in partnership with Embassy Suites Hotels
Thank crstrauser
Response from KathleenR1753, Manager at Embassy Suites by Hilton Austin - Downtown/Town LakeResponded 3 days ago

Congratulations on your award! Obviously a wonderful event and we're so glad you chose us to host you and your family! We're very honored to shuttled you back and forth from the Capitol, and is simply a service we provide to all our guests upon...More

Hotel's Favourite
Reviewed 5 weeks ago

Fabulous Hotel. Highly recommend. AAA price can’t be beat for area. Pros: 1) Good location. Walking distance to 4th & 6th street. 2) Very large bedroom & sitting area. 3) A soft contemporary & modern design. 4) Couch is very comfortable for lounging or sleeping....More

Review collected in partnership with Embassy Suites Hotels
Thank Elizabeth W
Response from Kathleen R, Manager at Embassy Suites by Hilton Austin - Downtown/Town LakeResponded 4 weeks ago

Wow Elizabeth! Thank you so much! We really appreciate the detail in your review and comments! I have forwarded to the team so that they can see what we're doing right and what we can work on. I know that we have other flavored teas...More

Reviewed 5 days ago

We were a group of 9 older women. Customer Service was so nice to us. We all thought the complimentary breakfast was wonderful. It went until 10:30 on the weekend which was great. The hotel shuttle took us around the city to different locations and...More

Thank Kathy B
Response from KathleenR1753, Manager at Embassy Suites by Hilton Austin - Downtown/Town LakeResponded 3 days ago

Thank you Kathy, for your wonderful review and rating! I'm very glad we were able to accommodate you an your group in your outings to see Austin! We're located perfectly for that type of adventure. Our staff is our heartbeat and focused on making it...More

Reviewed 1 week ago via mobile

Spent 4 nights at the Embassy for business and my stay was less than average The good - the location - very friendly staff - good breakfast, great choice The bad - old, the rooms are overall very old looking and overused, a good refresh...More

Thank Stéphanie M
Response from KathleenR1753, Manager at Embassy Suites by Hilton Austin - Downtown/Town LakeResponded 6 days ago

We always have room to improve, and we would like to thank you for your comments on our great location, our fantastic staff and one of the best values, our complimentary all-you-can-each breakfast daily! We are looking forward to a suite face-lift in the coming...More

Reviewed 1 week ago via mobile

As a diamond tier member I asked if there was any room upgrade available. The staff just said there’s nothing available for now. They could’ve said “There’s no available room for upgrade now but we’ll let you know after checking one more time later”. Their...More

Thank meowbowwowmeow
Response from KathleenR1753, Manager at Embassy Suites by Hilton Austin - Downtown/Town LakeResponded 6 days ago

We obviously did not make if right with you June, as that is a goal of ours, and specifically for one of our most valued guests, a Diamond Honors member. Unfortunately yours is one of the few negative reviews we do receive and I agree...More

View more reviews
About
Description
Located in the heart of Austin, Texas on South Congress Avenue, the Embassy Suites by Hilton Austin Downtown/Town Lake hotel offers convenient access to many attractions. Situated opposite the scenic Lady ...More Bird Lake and its surrounding hike and bike trail, this downtown Austin hotel is the ideal destination for extended stays and short breaks. Find entertainment for the whole family at the trendy Warehouse District, historic 6th Street, Barton Springs Pool and the South Congress ‘SoCo’ shopping district. Highlights •Downtown all-suite Austin hotel on South Congress Avenue •Near Austin entertainment, including 6th Street and the Warehouse District •Located adjacent to Lady Bird Lake and the Congress Avenue Bridge •Free made-to-order breakfast and complimentary Evening Reception* •Newly renovated lobby, restaurants and bar •Flexible Austin hotel meeting space Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Room Service
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
259
Price range
US$193 - US$597 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Austin - Downtown/Town Lake Austin Texas Hotel Austin
,
Austin Embassy Suites
,
Embassy Suite Austin Downtown
Location
United States > Texas > Austin
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
259
Price range
US$193 - US$597 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Austin - Downtown/Town Lake Austin Texas Hotel Austin
,
Austin Embassy Suites
,
Embassy Suite Austin Downtown
Location
United States > Texas > Austin
Photos
Traveller (147)
Room & Suite (124)
Dining (54)
Pool & Beach (30)
Amenities (32)
Business Centre & Event Rooms (21)
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Questions & Answers
Ask a question
Patricia H
27 June 2018|
AnswerShow all 6 answers
Response from KathleenR1753 | Property representative |
Yes! Every evening between the hours of 5 and 7pm!
1
Vote
Virginie g
30 December 2017|
AnswerShow all 3 answers
Response from KathleenR1753 | Property representative |
I'm so sorry I didn't see your question sooner, but we are very close to the annual fireworks display (NYE and July 4th) and char0ld is correct that it does depend on which side of the building you are on if you choose to... More
0
Votes
Trav_L_ir
18 June 2017|
AnswerShow all 7 answers
Response from marksw12 | Reviewed this property |
Unfortunately I am unaware of any parking alternative. We used the valet and then the complimentary shuttle to go where we wanted as long as it was within 2 miles.
1
Vote
Room Tips
"top floor was quieter but also hoter"
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"All 2 room suites are on the top floor."
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"Need to be on the upper floors on the river side to have an excellent downtown view."
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"9th floor is the premium floor"
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